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Reviews of DoubleTree by Hilton Hotel Port Huron

4 out of 5
DoubleTree by Hilton Hotel Port Huron
800 Harker Street, Port Huron, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1003 reviews" "
Rating 8 - Good. 221 out of 1003 reviews" "
Rating 6 - Okay. 54 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judah

Stayed 1 night in May 2024
Response from Sam R. on 24 May 2024
Hi Judah! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sam R. on 21 May 2024
Hi Dan! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

6/10 Okay

Shanyn

Travelled with family, Business traveller
Liked: Property conditions & facilities
Staff were friendly, however our room was not cleaned upon arrival. There were shoe prints on the chairs, and there was also garbage under the desk and smoke butts on our outdoor patio where it said “no smoking”. Attention to detail when cleaning definitely lacked, but the hotel in general was very clean. Delicious breakfast also!
Stayed 1 night in May 2024
Response from Sam R. on 20 May 2024
Hi Shanyn! Thank you very much for your recent review. We greatly appreciate you taking the time to give us your feedback and apologize for the issues you experienced during your stay. Please feel free to reach out to the hotel directly if there is anything we can do for you!

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views! Clean and staff accommodations were second to none!
Stayed 1 night in May 2024
Response from Sam R. on 20 May 2024
Hi Jose! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon for more beautiful views!

10/10 Excellent

Bonny

Travelled with family
Liked: Amenities
Fun "everyhing" gift shop, very clean, beautiful water view, comfy bed
Stayed 1 night in May 2024
Response from Sam R. on 20 May 2024
Hi Bonny! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon for more beautiful views!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam R. on 22 Apr 2024
Hi Emily! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Kim, Moonstone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the bridge from our room
Stayed 3 nights in Mar 2024
Response from Sam R. on 2 Apr 2024
Hi Kim! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon for more beautiful views!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam R. on 28 Mar 2024
Hi Denise! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous.
Stayed 1 night in Mar 2024
Response from Sam R. on 21 Mar 2024
Hi Maggie! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon for another wonderful stay!

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 2 nights in Mar 2024
Response from Sam R. on 19 Mar 2024
Hi Ron! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon for another wonderful experience!

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. We were in town for only one night. Seemed pleasant, would not hesitate to return. We had a room facing the water and bridge, at night beautiful. The restaurant and bar vey nice, really no complaints it was a great stay. Thank you so much!
Stayed 1 night in Mar 2024
Response from Sam R. on 19 Mar 2024
Hi Connie! Thank you very much for your positive review. We greatly appreciate you taking the time to give us your feedback and hope to welcome you back again soon!

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of construction around the property which made it difficult to reach. The building itself and all of its facilities where very clean and nice.
Stayed 1 night in Mar 2024
Response from Sam R. on 17 Mar 2024
Hi Austin! Thank you very much for your recent review. We greatly appreciate you taking the time to give us your feedback and apologize for the construction that caused an inconvenience reaching our property. We hope to welcome to back again this summer when hopefully that project will be finished!

10/10 Excellent

Scot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 1 night in Mar 2024
Response from Sam R. on 15 Mar 2024
Hi Scot! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon for more beautiful views!

10/10 Excellent

Rhonda

Stayed 1 night in Mar 2024
Response from Sam R. on 2 Apr 2024
Hi Rhonda! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sam R. on 13 Mar 2024
Hi Dan! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Jin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the room was clean.
Stayed 1 night in Mar 2024
Response from Sam R. on 4 Mar 2024
Hi Jin! Thank you very much for your recent review. We greatly appreciate your feedback and hope to welcome you for a better stay next time!

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful piece of property with amazing views and comfortable seating areas.
Stayed 4 nights in Feb 2024
Response from Sam R. on 24 Feb 2024
Hi kris! Thank you very much for your positive review. We greatly appreciate you taking the time to give us your feedback and we hope to welcome you back again soon!

10/10 Excellent

Yvonne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a 5 star! Very clean. Great food. I will be staying here again.
Stayed 1 night in Feb 2024
Response from Sam R. on 24 Feb 2024
Hi Yvonne! Thank you very much for your positive review. We greatly appreciate your feedback and are so glad to hear you enjoyed your time here. We look forward to welcoming you again!

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, room comfort
It was only one night, but amazing. My boyfriend proposed on the beach as the sun was rising.
Stayed 1 night in Feb 2024
Response from Sam R. on 20 Feb 2024
Hi Kelley! Thank you very much for your recent review. Congratulations on your engagement! What a beautiful view and sentimental moment that you can cherish forever.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always lots of construction around the neighborhood
Stayed 1 night in Feb 2024
Response from Sam R. on 20 Feb 2024
Hi Christina! Thank you very much for your recent review. We are sorry for the inconvenience trying to get around Port Huron, but we hope you enjoyed your stay once you arrived!

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff, quiet.
Stayed 1 night in Feb 2024
Response from Sam R. on 20 Feb 2024
Hi Emmanuel! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Paj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice, big and heated. Had a hot tub also. Front desk staff was very friendly and nice. Rooms were clean and love that it had a coffee maker, fridge and microwave
Stayed 1 night in Feb 2024
Response from Sam R. on 16 Feb 2024
Hi Paj! Thank you very much for your recent review. We greatly appreciate you taking the time to give us your feedback and hope to welcome you back again soon!

10/10 Excellent

Laurie, Clinton Twp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normally never had an issue here, but shower gel was empty in shower. We were right above a wedding reception that was on first floor. Paid for a room over looking river and did not want to relocate to room overlooking parking lot. Right at 11 pm the music stopped. Otherwise great stay. Freighters restaurant has great food
Stayed 1 night in Feb 2024
Response from Sam R. on 12 Feb 2024
Hi Laurie! Thank you very much for your recent review. We greatly appreciate you taking the time to give us your feedback and hope to welcome you back again soon for a better experience!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Sam R. on 12 Feb 2024
Hi Christopher! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Susan

Travelled with family
Room Had an inch of dust all over and glasses were not washed. Sorry but I don’t want to drink out of a dirty glass thanks!
Stayed 1 night in Feb 2024
Response from Sam R. on 9 Feb 2024
Hi Susan! Thank you very much for your recent review. We apologize about what you experienced during your stay. Please reach out to us at any time if there is something we can do!

10/10 Excellent

Carol

Travelled with partner
Clean and loved the warm cookies!
Stayed 1 night in Feb 2024
Response from Sam R. on 8 Feb 2024
Hi Carol! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon for more warm DoubleTree cookies!

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Sam R. on 1 Feb 2024
Hi Allison! Thank you for your recent review. We greatly appreciate your feedback and hope to welcome you back again soon for an excellent experience!

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silver sticks
I was there to watch The Mid State Mustangs play in Silver Sticks Hockey.
Stayed 3 nights in Jan 2024
Response from Sam R. on 30 Jan 2024
Hi Penny! Thank you very much for your positive review. We greatly appreciate you taking the time to give us your feedback and are so glad we could accommodate your team!

10/10 Excellent

Eugenia A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Everything was great! From the warm cookie at check-in to the hottest hot tub! Definitely worth it. The hockey players in town woke me up in the middle of the night. Other than that, superb!
Stayed 1 night in Jan 2024
Response from Sam R. on 30 Jan 2024
Hi! Thank you very much for your positive review. We greatly appreciate you taking the time to give us your feedback and hope to welcome you back again soon!

10/10 Excellent

Sherri

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the little gift shop and the bar:restaurant
Stayed 1 night in Dec 2023
Response from Sam R. on 28 Jan 2024
Hi Sherri! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in Dec 2023
Response from Sam R. on 24 Jan 2024
Hi Ryan! Thank you very much for your recent review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sam R. on 16 Jan 2024
Hi Scott! Thank you very much for your recent review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Leanne

Stayed 1 night in Jan 2024
Response from Sam R. on 17 Jan 2024
Hi Leanne! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to amenities and supercharger.
Hotel is very clean, friendly service. We made the mistake of forgetting our pillows - the pillows in the room were all the same so it made for a bad night on my neck. Otherwise, it’s excellent. Oh, and it has superchargers
Stayed 1 night in Dec 2023
Response from Sam R. on 16 Jan 2024
Hello! Thank you very much for your recent review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, nice hotel, comfortable rooms, good restaurants. All around a good day trip.
Stayed 1 night in Dec 2023
Response from Sam R. on 7 Jan 2024
Hi Richard! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in experience. Great pool!
Stayed 1 night in Dec 2023
Response from Sam R. on 30 Dec 2023
Hi Sarah! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and they check on you to make sure you are happy. Wonderful rooms with a massive TV. The pool is one of the biggest indoor pools I've ever seen at a hotel and my family loved it. Located right at the base of the bluewater bridge.
Stayed 2 nights in Dec 2023
Response from Sam R. on 25 Dec 2023
Hi Timothy! Thank you very much for your positive review. We greatly appreciate you taking the time to give us your feedback and hope to welcome you back again soon!

10/10 Excellent

Marsha

Liked: Cleanliness, property conditions & facilities, room comfort
Much Needed Get Away
I loved it. We are avid ship watchers, so the view was excellent. My one and only complaint were the pillows. Way toooooo soft. Other than that, absolutely no complaints. Everything was spot on. Will definitely be back.
Stayed 3 nights in Dec 2023
Response from Sam R. on 25 Dec 2023
Hi Marsha! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon for more ship watching!

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Disturbing animal in the hotel
There was a dog in the adjacent room barking all night
Stayed 2 nights in Dec 2023
Response from Sam R. on 18 Dec 2023
Hi Franklin! Thank you for your recent review. We greatly appreciate you taking the time to give us your feedback and apologize about the inconvenience during your stay. Please let us know if there is anything we can do!

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023
Response from Sam R. on 20 Dec 2023
Hi Michael! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sam R. on 17 Dec 2023
Hi Eric! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Connie, Cincinnati

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Sam R. on 13 Dec 2023
Hi Connie! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sam R. on 5 Feb 2024
Hi Angel! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Lauren

Stayed 1 night in Nov 2023
Response from Sam R. on 25 Dec 2023
Hi Lauren! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sam R. on 5 Dec 2023
Hi Thomas! Thank you very much for your recent review. We greatly appreciate your feedback and look forward to earning a full ten stars from you in the future.

10/10 Excellent

Denise Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Sam R. on 3 Dec 2023
Hi Denise! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sam R. on 21 Nov 2023
Hi heather! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room!!!!
Great clean place 10 out of 10!!! Even great you with a cookie
Stayed 1 night in Nov 2023
Response from Sam R. on 18 Nov 2023
Hi Val! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

DAVID

Stayed 1 night in Nov 2023
Response from Sam R. on 24 Nov 2023
Hi David! Thank you very much for your positive review. We greatly appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating and responsive to my needs. I requested and received a room that would be in a quieter area. The room was comfortable. The only potential concern that I had (and did not report) was that the bathtub surface is quite slippery. There is a grab bar and I did not fall, but I would have had some concerns about an elderly person using it. I would recommend requesting a handicap accessible room if travelling with someone that might have fall risks.
Stayed 1 night in Oct 2023
Response from Sam R. on 4 Nov 2023
Hello! Thank you very much for your positive review. We greatly appreciate you taking the time to give us your feedback and hope to welcome you back again soon!