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Reviews of Best Western Plus Mid County

2.5 out of 5
Best Western Plus Mid County
7550 Anchor Dr., Port Arthur, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 112 out of 151 reviews" "
Rating 8 - Good. 18 out of 151 reviews" "
Rating 6 - Okay. 7 out of 151 reviews" "
Rating 4 - Poor. 2 out of 151 reviews" "
Rating 2 - Terrible. 12 out of 151 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Denica

Travelled with family
Disliked: Staff & service, amenities
Not impressed
Stayed 1 night in May 2024
Response from ip on 14 May 2024
hello mam! sorry for inconvienience about your stay! i m the hotel manager i want to know about ur stay if you would like to share with me! so i can give the attention to the problem and make things right! i m apologizing about yr stay

10/10 Excellent

Amy, Maple Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located conveniently to everything! It’s very clean, large rooms! Bathroom has a hairdryer, counter space, and big mirror. The room has a Coffee maker, fridge, & Microwave. The bed is very firm! If you like a firm bed, you’ll love this!
Stayed 1 night in Apr 2024

2/10 Terrible

manya, houston

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I’m awaiting my deposit from 4/2/24 I checked out way on 4/4/24 called twice was told Manager wasn’t available it’s just unethical. I visit Port Arthur faithfully I’m born and raised anytime I check out Residence, Townsplace or Homes 2 Suites I’m refunded my deposit in 1-3 days. Bank even tried to call got nowhere as Paralegal in Texas I will not be returning again I don’t do half jobs fur clients I do caseloads timely.
Stayed 1 night in Apr 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Port Arthur, TX to attend a funeral. The staff at the Best Western was very nice and accomodating! They treated their guest the way one would expect to be treated when staying away from home. They did everything they could to giveus a at home feeling and was very sympathetic to the reasons why we were in the area! Thank you Best Western!
Stayed 2 nights in Mar 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is nice. The bathroom is lacking a little.. awful water pressure. Other than that everything has been great.
Stayed 1 night in Feb 2024

10/10 Excellent

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tabita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, relatively new and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel for port Arthur
Great location clean and very nice staff. Will definitely be back!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Leah, Kirbyville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the king size bed and the breakfast
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stacey

Business traveller
Staff is super friendly. Great price and comfortable room
Stayed 1 night in Aug 2023

2/10 Terrible

Amber

Business traveller
Liked: Cleanliness
My room was incredibly humid no matter how far down I turned the ac. It was truly unbearable. I had a ziploc bag of candy gummy’s that had moisture in the bag due to the extreme humidity. Never again.
Stayed 3 nights in Jun 2023

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Horrible room lighting and H20 pressure very clean
Hotel has horrible water pressure. Can barely wash shampoo out of your hair. Also the rooms have very harsh bluish fluorescent lighting like you might find in a hospital or high security prison. Very strange. On the other hand the property is super clean and in great shape.
Stayed 1 night in Jun 2023

2/10 Terrible

Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023

10/10 Excellent

Tim

Stayed 1 night in May 2023

2/10 Terrible

Sheresse

Stayed 2 nights in Apr 2023
Response from Bianca on 24 May 2023
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Jessica, Merryville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, fresh, stemmed clean!
Stayed 1 night in Apr 2023

2/10 Terrible

Eric

Stayed 1 night in Apr 2023

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked how clean the room was The lobby and eating area were also very clean. Nice hotel. Staff was friendly.would definitely stay again.
Stayed 3 nights in Feb 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Great

10/10 Excellent

Leanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very comfortable. It was very clean and staff very friendly.
Stayed 1 night in Jan 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!
Front desk was very pleasant and friendly! Clean hotel, very nice overall! Would recommend or stay again.
Stayed 1 night in Jan 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet. Nice location for food.
Stayed 1 night in Dec 2022

6/10 Okay

Arlena

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Number One in Cleanliness.
Highly impressed with the cleanliness and the pleasant fragrance the room had.
Stayed 2 nights in Dec 2022

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Food good. People nice. Only problem was people on floor above us was jumping in room. Callled desk 3 or 4 times before they had us change rooms at midnight. Then it was great.
Stayed 2 nights in Nov 2022

8/10 Good

JOHN

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2022

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay
Stayed 1 night in Oct 2022

6/10 Okay

Nathan

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

8/10 Good

LaKeisha

Stayed 2 nights in Oct 2022

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Plus Mid County
What I look for when I travel is: clean room, free breakfast, comfortable bed. The Best Western Plus Mid County exceeded expectations on all three. I'm ususally in the Golden Triangle at least once a year and this is now my go to hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Forrest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean, quiet and relaxing place to stay. The breakfast was very good. Bed was comfortable and I slept well. Overall this was a very positive experience staying at Best Western Plus Mid Country.
Stayed 1 night in Sep 2022

10/10 Excellent

Antonia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We arrived late and were still greeted with a friendly smile by the night staff. Great customer service.
Stayed 1 night in Sep 2022

10/10 Excellent

Leah, Kirbyville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💗
Stayed 1 night in Sep 2022

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice rooms. Very friendly stuff, but very basic breakfast buffet.
Stayed 7 nights in Sep 2022

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was exceptionally clean. The location was ideal for my situation. I would definitely stay here again.
Stayed 1 night in Sep 2022

10/10 Excellent

LUIS M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENT
Stayed 1 night in Sep 2022

10/10 Excellent

Steven

Stayed 1 night in Aug 2022

10/10 Excellent

Felipe A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo recomiendo 100%
Muy limpio, la habitación es cómoda y tiene vista al campo de golf, la cama es cómoda. Excelente servicio de habitación y limpieza. Queda cerca de centros comerciales, muchos restaurantes.
Stayed 2 nights in Aug 2022

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times. It is always immaculate, friendly, efficient and convenient.
Stayed 1 night in Jul 2022

10/10 Excellent

Rosendo

Stayed 1 night in Jul 2022

10/10 Excellent

Alexis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

David

Liked: Staff & service, amenities, property conditions & facilities
Room was clean, but had the now popular overbearing smell of bleach that covid has brought to all of our hotels stays for the past 2 years. We get it , bleach is clean- but too much is too much. Pool looked nice and inviting, but was CLOSED.
Stayed 1 night in Jul 2022

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Fast check in. Good breakfast. Convenient location. Close parking. Comfortable room.
Stayed 1 night in Jul 2022

8/10 Good

Paulette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Steven

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, convenient location!
Stayed 1 night in Jul 2022

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022