Deram Mrs Lusi, Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Albert BennandaHotel Manager

Dear Mr Effendi Halim Warmest greeting from Ibis Pontianak City Center,Thank you for choosing us as your preferred destination in Pontianak. We are very happy to learn that you enjoy your stay with us.Your kind comment will be shared to our team for their effort in delivering exceptional customer service. Thank you for sharing your feedback and we hope to be able to welcome you soon again to Ibis Pontianak City Center.Sincerely,Albert BennandaHotel Manager

Dear Mr Matthew Warmest greeting from Ibis Pontianak City Center,Thank you very much for taking some of your precious time to complete your review of our hotel. It is a real pleasure to have welcome you back. Thank you very much for your loyalty to Ibis Pontianak.I have taken notes of the displeasing experiences you have encountered during your last visit.I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values.At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us.Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak.With best regards,Albert BennandaHotel Manager

Dear Mr / Mrs Joty Warmest greeting from Ibis Pontianak City Center,Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon!Best regards,Albert BennandaHotel Manager

Dear Mr Badrul Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Adelina Front Office Manager

Dear Mr Okyob Warmest greeting from Ibis Pontianak City Center, Thank you very much for taking some of your precious time to complete your review of our hotel. It is a real pleasure to have welcome you back. I have taken notes of the displeasing experiences you have encountered during your last visit. I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values. At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak. With best regards, Samian Rais Operational Manager

Dear Mr Roy Warmest greeting from Ibis Pontianak City Center, Thank you very much for review our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Adelina Front Office Manager

Dear AnonymousWarmest greeting from Ibis Pontianak City Center,Thank you very much for rating our Ibis Pontianak City Center with a 5 star review. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon!Best regards,Albert BennandaHotel Manager

Dear Anonymous Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Adelina Front Office Manager

Dear Ms Janet Warmest greeting from Ibis Pontianak City Center, Thank you very much for taking some of your precious time to complete your review of our hotel. It is a real pleasure to have welcome you back. I have taken notes of the displeasing experiences you have encountered during your last visit. I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values. At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak. With best regards, Samian Rais Operational Manager

Dear Mr Jeremy Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Adelina Asst. Front Office Manager

Dear Mr Jeremy Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Adelina Asst. Front Office Manager

Dear Anonymous Warmest greeting from Ibis Pontianak City Center, Thank you very much for taking some of your precious time to complete your review of our hotel. It is a real pleasure to have welcome you back. I have taken notes of the displeasing experiences you have encountered during your last visit. I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values. At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak. With best regards, Samian Rais Operational Manager

Dear Anonymous Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Adelina Asst. Front Office Manager

Dear Mr Wilaas Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Adelina Asst. Front Office Manager

Dear Anonymous, Thank you for taking your time to share your good time with Ibis Pontianak City Center for your recent stay. We are glad to hear that our staff can deliver their excellent service to you, we will pass along your message to them for sure and we believe they can share their best practice for all colleagues. Once again thank you for your kind feedback and look forward for your next visit. Best Regards Adelina Asst. Front Office Manager

Dear Mr Saripin, Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Samian Rais Operational Manager

Dear Mr Anonymous, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager

Dear Mr Anonymous, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager

Dear Mr Mansor on , We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Dear Mr Abdul on , We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Dear Mr Fred We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Dear Mr Kamaludin, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager

Dear Mr Mark We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager

Dear Mr Anonymous, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager

Dear Mr Jamil, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager

Dear Mr Tsz Yan,Warmest greeting from Ibis Pontianak City Center,Thank you for taking your time to deliver your review about our hotel even if it seemed that you did not enjoy and have fun with us. Rating us at not so good score and giving negative feedback makes us feel disappointed for not giving you the best service. Hopefully you are willing to offer us another opportunity to give much better service in the future. We ensure your next stay with us will be more memorable and enjoyable. Please do not hesitate to contact me personally at h9654@accor.comThank you and have a great day!Best Regards,Ricky Coen Arifin General Manager

Dear Mr Yeojoo, Warmest greeting from Ibis Pontianak City Center,Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel.Kindest Regards,Albert BennandaHotel Manager

Anonymous yang terhormat, Salam hangat dari Ibis Pontianak City Center, Terima kasih telah memberikan penilaian untuk hotel kami, Ibis Pontianak City Center. Senang sekali mendapatkan ulasan positif dari Anda mengenai hotel kami. Semoga kami tetap berupaya maksimal dalam pelayanan. Kami sangat terbuka untuk setiap saran dan kritik yang membangun untuk kemajuan hotel kami. Terima kasih dan Sukses selalu untuk Anda.SalamAlbert BennandaHotel Manager

Ibu Murdiati yang terhormat, Salam hangat dari Ibis Pontianak City Center, Terima kasih telah memberikan penilaian untuk hotel kami, Ibis Pontianak City Center. Senang sekali mendapatkan ulasan positif dari Anda mengenai hotel kami. Semoga kami tetap berupaya maksimal dalam pelayanan. Kami sangat terbuka untuk setiap saran dan kritik yang membangun untuk kemajuan hotel kami. Terima kasih dan Sukses selalu untuk Anda.SalamAlbert BennandaHotel Manager

Dear Anonymous Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City Center with a 5 star review. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Adelina Front Office Manager

Dear Mr Jean-Francois Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City Center with a nice review. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Kindest Regards Adelina Front Office Manager

Dear Mr Yung , Warmest greeting from Ibis Pontianak City Center,Thank you very much for taking some of your precious time to complete your review of our hotel. It is a real pleasure to have welcome you back. Thank you very much for your loyalty to Ibis Pontianak.I have taken notes of the displeasing experiences you have encountered during your last visit.I have immediately addressed the element of your experience with the concerned Department Heads for immediate improvements. I sincerely apologize for the shortfalls you have encountered, and please rest assured that we have taken the necessary steps to increase our service values.At Ibis Pontianak City Center, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us.Thank you once again for your review and I hope this would not prevent us to welcoming you back at our hotel on your next visit to Pontianak.With best regards,Albert BennandaHotel Manager

Dear Anonymous Warmest greeting from Ibis Pontianak City Center, Thank you very much for rating our Ibis Pontianak City Center. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Adelina Asst. Front Office Manager

Dear Mr Anonymous, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager

Dear Mr Anonymous, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst.Front Office Manager

Dear Mr Anonymous We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Dear Mr Anonymous We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Dear Mr Anonymus We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Asst. Front Office Manager

Ibu Yanti yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Adelina Asst.Front Office Manager