View from property
Check availability

Reviews of The Fort Pokaran - A Heritage Hotel

4 out of 5
The Fort Pokaran - A Heritage Hotel
Pokhran, Jaisalmer District, Pokhran, Rajasthan

Reviews

5.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

6.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Heritage hotel
Hotel was incredible- genuine heritage location- the royal family have permanent rooms here! Beautiful historic building and very attentive staff. You can walk the walls in your own town and browse museum at your leisure. A fantastic place to break your journey on way from jodhpur to Jaiselmer.
Stayed 1 night in Feb 2023
Response from Manager on 22 Mar 2023
Dear Guest,Thank you so much for taking the time to share your wonderful feedback about your stay at The Fort Pokaran. We are thrilled to hear that you had an incredible experience with us and that you enjoyed the genuine heritage location of our hotel, as well as the beautiful historic building and attentive staff.We are glad that you were able to explore the town by walking the walls and browsing the museum at your leisure. It is always our aim to provide our guests with a fantastic and memorable experience, and we are pleased to have been able to make your journey from Jodhpur to Jaisalmer more enjoyable.We look forward to welcoming you back to The Fort Pokaran in the near future.Best Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxurious heritage hotel with all modern amenities. It is best option to stay in pokaran for someone visiting ramdevra temple. The staff was very helpful . The food is homely cooked and delicious. The rooms are heritage with all modern amenities. Highly recommended.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay on June 22
We stayed at your property on the 22nd night while transiting Pokran. As the hotel was listed as a four star property . The minimum expectation was 100 % power backup , clean gecko free rooms and operational air conditioning . We reached the hotel at 8 PM . The hotel staff had to show us 5 rooms before they could find 2 rooms for us . The air conditioning was not working . The hotel had no backup power. We didn’t sign up for staying in a property with no backup power ! How can a 4 Star property have no power backup ? We could not sleep all night due to the sweltering heat ! The air conditioning was completely ineffective. The wifi of the hotel was also not working . The architecture of the property is exquisitily beautiful and the staff helpful. We implore you to get your basic infrastructure in air conditioning, power backup and general property corrected. With these basic things corrected I have no doubt the property will get rated as one of the best in the boutique category. Unfortunately, currently it is far from it.
Stayed 1 night in Jun 2018