Indoor pool, outdoor pool, pool loungers

Reviews of Kuti Resort and Spa

4 out of 5
Kuti Resort and Spa
Lakeside 6, Pokhara

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 3 out of 11 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Ibrahim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not recommend.
Stayed 3 nights in Oct 2023
Response from Kutiresort on 3 Dec 2023
thankyou for Review

2/10 Terrible

Ujjwal Lama

Disliked: Staff & service, property conditions & facilities
Terrible experience
I had a booking where I used my credit card and little did I know that the payment is taken from credit card automatically days after my stay. I made a QR payment during the checkout (where none of the staffs advised me that the payment shall be deducted from credit card automatically) and the payment of stay was also deducted from my credit card later on. I contacted the hotel regarding the issue and the hotel ensured that a refund will be made. But unfortunately my follow up was not addressed and the line of the hotel is engaged. The money have not been refunded to my account yet.
Stayed 1 night in May 2022

2/10 Terrible

Vijetha

Stayed 1 night in Apr 2022

2/10 Terrible

Sven

Sad
Unfortunately we were 8 people with 5 reservations and only two of us had a room. So five of us had to scramble to book somewhere else. Even though I had a confirmation number they said they never confirmed.
Stayed 3 nights in Nov 2018

8/10 Good

Pique, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money.pool is nice.food is ok and staff are helpful
Stayed 1 night in Jul 2018
Response from devraj on 27 Sept 2018
Thank you very much for your words, It feels really good to know that you liked our services, we are eager to serve you and provide better services as you mentioned in your next visit to our hotel. We hope to see you again in near future. Do visit us ! Thanks & Best Regards, KUTI RESORT AND SPA POKHARA LAKESIDE , NEPAL

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great mountain view
Friendly, helpful staff. Room clean, best bed I slept in, soft mattress. Big free breakfast selection in buffet. Elevator was a nice bonus, so no steps to climb. Indoor pool looked nice but not heated in April so a bit cold. When I booked the location the map showed Kuti was on the lake but it is several blocks inland so I was disappointed and pointed that out to them which they now corrected the map location. But we had an amazing mountain view which was even better! Highly recommended.
Response from Suraj on 10 Apr 2018
Dear Guest, Namaste & Greetings !!! Thank you for reviewing us. we are very happy to know you enjoyed the stay with us & thank you for your valuable comments. we look forward to welcome you again at our resort. The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hands down the best hotel in Pokhara
Out of the hotels I've stayed in Pokhara, Kuti resort was the best one (without a doubt). Robust management, extremely polite and friendly staffs -- trust me, you'd have a good time.
Stayed 1 night in Feb 2018
Response from Suraj on 3 Mar 2018
Dear Guest Namaste & Greetings from the Kuti Resort & Spa !!! Thank you very much for your wonderful review. we are very happy to know you enjoyed the stay with us. we look forward to welcome your guest at our resort Regards Suraj

10/10 Excellent

Kelly , Pokhara, Nepal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Pokhara
I have been in several hotels in Pokhara and this is one of the best that I have seen. They are not as big as some of the others but the staff has an attention for detail that you just don't see in Nepal. We booked the suite and my husband dropped by early to put flowers and chocolate in the room (Valentine's Day). The hotel took a cue from that and put a bottle of wine and a basket of fruit in the room as well. The breakfast buffet is awesome and the pool is indoors which is nice for colder months.
Stayed 2 nights in Feb 2018
Response from Suraj Bista on 28 Feb 2018
Dear Guest, Namaste & Greetings from the Kuti Resort & Spa!!! Thank you very much for your wonderful review & thanking you for taking your time to review us. we are very happy to know you enjoyed the stay with us. we hope to welcoming you again at our resort. The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
網路位置標示與實際有差距
飯店位置並不是如網站顯示的位於湖邊,而是巷子裡,距離主要逛街區與費娃湖走路皆需要5-10分鐘,飯店雖有游泳池,但烤箱與蒸氣室仍須付費使用,早餐不錯且有變化,服務人員態度良好。
Stayed 4 nights in Aug 2019

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott hotell, med meget god service
Flott hotell. Bra service, problemet var at når vi kom fikk vi for to rom som var meget små i 5 etg. Ettersom ikke bestillingen fra hotels.com hadde kommet inn til hotellet. Hotellet ordnet nye flotte rom dager etter! Resten av oppholdet var flott. Beliggenheten fra hotels.com stemte ikke hvor hotellet lå, men 5 minutter gange så var du ved vannet.
Response from Suraj on 5 Apr 2018
Dear Guest, Namaste & Greetings !!! Thank you very much for your review. we are very happy to know you enjoyed the stay with us & we thank you for your feedbacks. we look forward to welcome you again at our resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly ans helpful staff
We enjoy our stay in Kuti Resort. The staff is very friendly and supportive. Even found my battery charger which I forgot in Hotel. rooms are very nice andclean 😁
Stayed 1 night in Feb 2018
Response from Suraj Bista on 28 Feb 2018
Dear Guest, Namaste & Greetings from the Kuti Resort & Spa !!! Thank you very much for your review. we are very happy to know you enjoyed the stay with us. we hope to welcoming you again soon. The Management