Outdoor pool, pool loungers

Reviews of Formosa Bay

3 out of 5
Formosa Bay
N2 National Road, Plettenberg Bay, Western Cape

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 82 reviews" "
Rating 8 - Good. 25 out of 82 reviews" "
Rating 6 - Okay. 11 out of 82 reviews" "
Rating 4 - Poor. 2 out of 82 reviews" "
Rating 2 - Terrible. 2 out of 82 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice surroundings, spacious room, quiet pool. Friendly stuff
Stayed 2 nights in Feb 2024
Response from Formosa Bay Resort on 7 Feb 2024
Hi Diana, it's so great seeing that our upmarket resort and first-class service delivered a magical holiday experience for you . Thank you for trusting us with your stay, and we look forward to your next gorgeous Garden Route getaway with us!

2/10 Terrible

Debbie

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bad Breakfast and Dirty Pool 😢
The sparkling pool is what attracted me to make the booking; it is extremely hot during this time of year and the pool had big chunks of green slime on the bottom of the pool sadly we were not able to use it; super dissappointing as the hotel is tip top as far a cleanliness goes in the rooms. Breakfast pork sausage was raw but as I had to rush off to work was not possible to have my breakfast redone. So not a good experience at all.
Stayed 1 night in Jan 2024
Response from Formosa Bay Resort on 6 Feb 2024
Hi Debbie, thank you for taking the time to share your feedback with us. Regarding the matter with one of our two swimming pools, the discolouration unfortunately was due to unexpected weather conditions, including strong winds. Rest assured, our team worked diligently to resolve the matter as swiftly as possible, and we do apologise that this negatively impacted your stay. Furthermore, we are disappointed to learn about the quality of your breakfast sausage. We take food safety and guest satisfaction very seriously, and your concerns will be promptly addressed with our culinary team to prevent any recurrence. Your comments are invaluable to us, as we continually strive to provide exceptional experiences for all our guests. We hope you will consider giving us another opportunity to exceed your expectations on your next visit.

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Really nice place to stay. Breakfast was great & restaurant was nice. We used the laundry facilities too. Convenient location to go to Birds of Eden / Jukani / Monkeyland. Would stay here again!
Stayed 2 nights in May 2023
Response from Formosa Bay Resort on 29 May 2023
Hi Kaitlyn, thank you for the great feedback! How exciting that you enjoyed our fun-filled activities, and that our facilities were to your convenience . It was such a pleasure hosting you and we cannot wait for your next magical escape with us .

10/10 Excellent

tamara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean place. Our room was very big! The views are really nice. Food was excellent and the staff…best we have found so far on our trip!
Stayed 1 night in Feb 2023
Response from Formosa Bay on 24 Feb 2023
Loving the awesome feedback Tamara . We believe in nothing but the best in quality when it comes to our valued guests - from the food through to our modern unit options, you are sure to have the best holiday experience and we're thrilled that this was also the case for you . It was such a pleasure hosting you and we cannot wait to welcome you back for another memorable stay!

6/10 Okay

Johann

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast start too late and only from 7:30?
Stayed 1 night in Oct 2022
Response from Formosa Bay on 31 Oct 2022
Hi Johann, thank you for trusting us with your stay and for taking the time to share your feedback with us. Your scoring tells us that your overall holiday experience was a pleasant one, and we're happy to have provided you with a tranquil getaway along the gorgeous Garden Route. We have noted your comment regarding breakfast and will definitely look into this. We loved hosting you and hope to welcome you back real soon.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic value for money. Room was huge and well furnished. TV channels excellent. Grounds lovely with rabbits roaming free. Gym with sauna. Good (but small) pool with water slide. Breakfast good.
Stayed 1 night in Oct 2022
Response from Formosa Bay on 18 Oct 2022
Hi Trevor, you've really flattered us with this positive feedback - thank you so much! How exciting that you found your stay with us worthwhile, and that our modern accommodation was to your comfort. We do indeed offer a great range of facilities to keep all our guests entertained and it's lovely that the food was to your liking as well. It was a real pleasure hosting you and we can't wait to welcome you back for another memorable holiday!

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place
lovely place with lots to keep you busy. Very good for families. We were lucky it was quiet when we went so great for a couple but definitely more of a family resort with free roaming bunnies all over the place and lots of activities to keep the kids busy.
Stayed 5 nights in Apr 2022
Response from Formosa Bay on 19 Apr 2022
Hi Christos, thank you for the wonderful rating and for taking the time to write us this great review 😊. We're so pleased that our on-site facilities kept the entire family entertained throughout your stay! Thank you for your support and we hope to welcome you back in the near future 😉.

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Formosa Bay on 25 Jan 2022
Hi Garth, thank you for visiting us and we trust you had a relaxing and enjoyable stay at our resort. We hope to see you again soon. Regards,

10/10 Excellent

Jazz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel in Plett
Lovely place in a lovely town. A come back to it kind of stay.
Stayed 1 night in Dec 2021
Response from Formosa Bay Resort on 4 Jan 2022
Hi Jazz, thank you for leaving us such a wonderful compliment. We are thrilled to know we made such a positive impression on you and we are especially pleased to know you enjoyed your time with us. We'd love to host you again in the near future. Regards

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Big spacious 2 bedroom cottage. Only negative was the noise heard from the neighboring houses.
Stayed 1 night in Dec 2021
Response from Formosa Bay on 28 Dec 2021
Hi Erica, Thank you very much for the positive review, we appreciate you paying us a visit.

10/10 Excellent

ALAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall and will return anyday again on my next business trip
Stayed 1 night in Oct 2021
Response from Formosa on 25 Nov 2021
Thank you for the positive feedback. We look forward to having you stay with us again.

10/10 Excellent

Renato

Liked: Cleanliness, room comfort
Good hotel, clean
Stayed 1 night in Mar 2021

10/10 Excellent

T

Travelled with family
Liked: Cleanliness, room comfort
Great stayover, close to all the area has to offer
Lovely, spacious, two-bedroomed apartment with good quality linen on beds and beautiful and large bathrooms. Towels maybe a bit small and dated. Very clean overall, except for bread crumbs left behind on the toaster. Great for families! Lovely balcony with barbecue facilities. Kitchen well equipped. The staff was lovely and really friendly. Overall great stay!
Stayed 1 night in Dec 2020

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, room comfort
Excellent
Excellent resort, Friendly staff. My family really enjoyed the entire stay. Definitely going back there!
Stayed 4 nights in Oct 2020
Response from Manager on 2 Nov 2020
Many thanks Craig and we are pleased that you enjoyed a terrific stay at our resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place to stay
Negatives - the pictures for the studio room are misleading. There is no air-conditioner nor bathtub in the room, but in the pictures they do represent these amenities. Also if you book this resort with hotels.com, instead of going direct, you will need to purchase a pass for the resort's games at a cost of R100. Positives- self catering studio apartment had all the necessary kitchen utensils. Bed was comfortable and the room was clean. Games area to keep everyone busy.
Stayed 1 night in Feb 2020
Response from Manager on 2 Mar 2020
Hi Anonymous, Many thanks for your review and we are pleased that you enjoyed your stay at our resort. Regards

10/10 Excellent

Carol O.

Liked: Cleanliness
Great stay
Very clean and spacious room, great location, easy to find and easy walk to beach.
Stayed 1 night in Nov 2019

10/10 Excellent

Wonseok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Shantal on 26 Nov 2019
Hi Wonseok. Thank you so much for the review, we appreciate your feedback and support. We're so glad to know that you enjoyed your stay with us and we look forward to hosting you in future. 👍😊 Regards

10/10 Excellent

Tobie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Famlies
Awesome Bathroom. Although it was a business trip, I can imagine this place would suit a family. Lots to do for the kids (although not trying to be a resort).
Stayed 1 night in Aug 2019
Response from Manager on 27 Aug 2019
Hi Tobie, Thank you very much for your feedback and we are pleased that you enjoyed your stay. Although we are indeed popular with families, our location makes us an ideal accommodation base for guests on business trips as you can no doubt testify. Regards

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway in Plett
we had a really great stay, comfortable, clean and really a great place for family or kids, loads of choice for the little ones. fire place to braai, for me really cool. .
Stayed 7 nights in Jun 2019
Response from Manager on 5 Jul 2019
Hi Craig, Thank you very much for your kind words. It's great to know that you all had a fantastic holiday. Regards

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good holiday resort experience
Amazing to have a private barbecue on your own patio. Very quiet with excellent bedding and decorated with taste. Bath tub was wonderful.
Stayed 1 night in Jan 2019
Response from Manager on 16 Jan 2019
Hi Katja, We appreciate your feedback and are happy that you enjoyed your recent stay. Regards

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very safe & comfy
Our room was huge and extremely comfy! We would definitely stay again!
Stayed 1 night in Jan 2019
Response from Formosa Bay on 16 Jan 2019
Dear Kristen Thank you for your kind reviews . Looking forward to hosting you at our resort in the future . Kind Regards Formosa Bay

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formosa Bay, the place to stay in Plett
We thoroughly enjoyed the comfort of our spacious, modern room. The deck looked over a well kept garden with a sparkling water fountain. Staff were friendly and helpful. the convenience of a hair-salon and a restaurant at the hotel made our stay more relaxing.
Stayed 1 night in Aug 2018
Response from Manager on 22 Aug 2018
Hi Samantha, Thank you very much for your comprehensive feedback and kind words. Regards Formosa Bay

10/10 Excellent

Cynthia, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, units were great layout. Great amenities. Spacious unit.
Stayed 1 night in Aug 2018
Response from Manager on 22 Aug 2018
Hi Cynthia, Thank very much for your review and kind words. Regards Formosa Bay

10/10 Excellent

Marius, Durbanville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exactly wkat we were looking for for a one night stay over. The only pity was that we would have liked too stay longer!! Will recommend.
Stayed 1 night in Apr 2018
Response from Manager on 7 May 2018
Dear Marius, Thank you you very much for your review and kind words. Regards Formosa Bay

2/10 Terrible

Prakash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
aweful experience
Made a mistake on the hotel dates booking. Tried to make contact with the hotel but the lady on the phone was unfriendly. Expedia should check on the telephone number of the establishment before advertising.
Stayed 1 night in Jan 2018
Response from Manager on 2 Feb 2018
Dear Prakash, Thank you for your review. Unfortunately, our reservations is outsourced to third parties and we cannot make changes to any bookings made - this can only be done through the booking agent used. We appreciate your understanding. Regards Formosa Bay

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Response from Manager on 3 Aug 2017
Dear Evan, Thank you very much for your generous grading of our resort. Regards. Formosa Bay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great deal
A great deal. Room was very nice and large. Bathroom had a soak tub and rainforest shower. Everything was very clean. Staff was friendly. Breakfast was OK compared to other hotels I've stayed at but for the amount of money I paid very worth it. Close by to the beaches and right on the highway. It's across the road from the Shell gas station.
Response from Manager on 31 May 2017
Dear Guest, Thank you for your review and we are delighted that you believe that we offer a value for money accommodation experience. Regards. Formosa Bay

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Manager on 31 May 2017
Dear Johann, Thank you very much for your high grading of our resort.. Regards. Formosa Bay

10/10 Excellent

Urisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Formosa Bay was a pleasant surprise, the room was neat, comfortable and extremely spacious. The staff was friendly and very accommodating.
Response from Manager on 17 May 2017
Dear Urisha, Thank you very much for your review and kind words. Regards. Formosa Bay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities, well equipped modern room with private balcony overlooking pool.
Response from Manager on 12 Apr 2017
Dear Guest, Thank you very much for your kind words and we are delighted that you enjoyed your stay with us. Regards. Formosa Bay

6/10 Okay

Nicole

Liked: Staff & service
Response from Manager on 27 Mar 2017
Dear Nicole, Thank you for your grade allocation. Regards. Formosa Bay

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spacious room with balcony
Stayed in one of the new rooms. Extremely spacious with balcony. Fabulous bathroom with free standing bath and separate walk in shower. Staff very friendly. Surprised to discover that breakfast was included. Extremely good value and would definitely recommend.
Response from General Manager on 31 Jan 2017
Dear Andrew, Thank you very much for your kind words and recommendation. Regards. Formosa Bay

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Family Friendly Hotel
A very pleasant and family friendly safe environment. The room was clean and comfortable with interesting ornaments that made it feel quite homely. Lovely gardens, pool and mini golf. Even though the hotel is sited next to the National Road we did not hear any traffic noise. We would definitely stay here again.
Response from General Manager on 31 Jan 2017
Dear David, Thank you very much for your review and we are delighted that your family enjoyed their stay with us. Regards. Formosa Bay

10/10 Excellent

Mandla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing and the food perfect
Response from General Manager on 26 Jan 2017
Dear Mandla, Thank you very much for your review. We are delighted that you enjoyed your stay with us. Regards. Formosa Bay

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and clean
Amazing
Response from General Manager on 29 Dec 2016
Dear Guest, Thank you very much your generous grading of our resort. Regards. Formosa Bay

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend :-)!
We stayed in Plettenberg bay for three nights and we really enjoyed our stay, the rooms were very clean and comfortable. They have everything you need if you would like to prepare your own meals. The only thing is you would probable need a car if you were staying in Formosa as its a little bit out otherwise you would need taxis everywhere. The resort was really secure. Overall brilliant experience.
Response from General Manager on 29 Dec 2016
Dear Guest, Thank you very much for your review. We are delighted that you enjoyed your stay with us and appreciate your endorsement. Regards. Formosa Bay

8/10 Good

Zimasa, cape town

Liked: Cleanliness, property conditions & facilities, room comfort
We enjoyed our stay in the resort although it was a short. We will definitely come back for the whole weekend.The rooms are neat and elegant.
Response from Manager on 17 Jun 2016
Dear Zimasa, We are delighted that you enjoyed your recent stay with us and look forward to welcoming you once again in the near future. Regards. Formosa Bay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Manager on 12 May 2016
Dear Guest, Thank you for taking the time to grade our resort. It is is much appreciated. Regards. Formosa Bay

10/10 Excellent

Wei, UK

Liked: Cleanliness, property conditions & facilities, room comfort
We stayed two nights here. Wish could stay longer. Rooms are big, facilities have very good quality. Super sized bathroom. Very good shower too. Really nice garden and children play areas. It was really easy to find, you can see it on N2. But if you don't have a car, it is quite far from the beach and shopping area.
Response from Manager on 29 Apr 2016
Dear Wei, Thank you very much for your review and generous grading of our resort. We are happy to read that you enjoyed your stay with us during your holiday in South Africa. Regards. Formosa Bay

10/10 Excellent

ben, Hartenbos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel like home
Outstanding place to stay....the private braai area is a huge advantage (perhaps a light to check on your meat ).Will definitely be back
Response from Manager on 13 Apr 2016
Dear Ben, Thank you very much for your feedback and we are delighted to read that you enjoyed your stay with us. We look forward to welcoming you once again. Regards. Formosa Bay

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Manager on 4 Mar 2016
Dear Guest, Thank you for your grading. Regards. Formosa Bay

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice rooms but not the best value for money
the self catering rooms are modern, neat and clean, But The place in general is a bit run down and needs a bit of a face lift to get back to the way it looks in the photos. The staff would not let us relax by the pool after a 7 hr drive while waiting for our room to be ready, which was quite disappointing...
Response from Manager on 18 Feb 2016
Dear Guest, Thank you for your review. Our resort is scheduled for some upgrading projects during 2016. Our apologies around the check-in incident, we will advise our reception desk to be a bit more flexible. Regards. Formosa Bay

8/10 Good

CLAIRE, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation
Excellent accommodation and would recommend. The door the apartments were on a corridor and there was some noise from other guests walking up and down but apart from this, nothing to complain about.
Response from Manager on 18 Feb 2016
Dear Claire, Thank you for your kind review and we are delighted that you enjoyed your stay with us during your tour of South Africa. Regards. Formosa Bay

8/10 Good

CLAIRE, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but very reasonably priced accommodation
We stayed in 3 apartments as a family of 5 and couldn't fault the accommodation or the staff. The apartment was twin beds or pushed together to make a double with a double sofa bed in the same room with a kitchen area and breakfast bar at one end plus ensuite bathroom. Our room had a slipper bathtub with a hand held shower which wasn't ideal but the other rooms had a walk in shower. Spotlessly clean, maid even did the washing up. BBQ grill was checked everyday and cleaned if necessary. You really need a car if you stay here because it's not walking distance to the town/beach/shops. Food in the hotel restaurant was good although we only had toasted sandwiches, burgers, chips and milkshakes. Our rooms overlooked a small quiet swimming pool but there is another larger pool with a slide elsewhere on the complex.
Response from Manager on 18 Feb 2016
Thank you very much Claire. Regards. Formosa Bay

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Response from Manager on 4 Mar 2016
Dear Guest, We regret to see that you did not fully enjoy your stay with us. Regards. Formosa Bay

6/10 Okay

hamid

Disliked: Property conditions & facilities, room comfort
Response from Manager on 4 Mar 2016
Dear Hamid, Thank you for your grading. Regards. Formosa Bay

8/10 Good

Sivuyile, Port Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was Excellent
The hotel was very nice. It is very neat, and the hotel staff was very helpful.
Response from Andrew on 7 Sept 2015
Dear Sivuyile, Thank you for your kind review of our resort and staff. It is very much appreciated. Regards. Formosa Bay

6/10 Okay

Berit, Stockholm

Liked: Cleanliness
Ok hotel but wrong location
Hotels.com has given incorrect information about the hotel; both the location on the map and the phone number were wrong. The location is directly by the highway, and not walking distance into Plettenberg Bay.
Response from Andrew on 7 Sept 2015
Dear Berit, Thank you for your review. We have requested an amendment to the resort's location details that are displayed on the website. Regards. Formosa Bay

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gut gelegen, Familienzimmer ist perfekt
Wir hatten als Falilie Zimmer Nr. 50. Das war ein riesige Wohnung mit 2 Schlafzimmer mit jeweils eigenem eigenen Bad, riesige Küche/Wohmereich. Sehr schön gepflegter Garten, Pool.... Das Zimmer war ruhig und liegt an der N2, somit perfekt für alle Ausflüge.
Stayed 3 nights in Nov 2019
Response from Manager on 28 Nov 2019
Liebe Sandra, vielen Dank für deine freundlichen Worte und wir hoffen, dass du einen fantastischen Urlaub in Südafrika verbracht hast. Grüße

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from manager on 15 Oct 2019
Hi, We appreciate your rating and trust that you enjoyed your stay. Regards