3 outdoor pools, pool umbrellas
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Reviews of La Pasion Hotel Boutique by Bunik

3.5 out of 5
La Pasion Hotel Boutique by Bunik
Calle 10 Norte entre 15 y 20, Avenida Col. Centro, Playa del Carmen, QROO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 716 out of 1079 reviews" "
Rating 8 - Good. 247 out of 1079 reviews" "
Rating 6 - Okay. 69 out of 1079 reviews" "
Rating 4 - Poor. 26 out of 1079 reviews" "
Rating 2 - Terrible. 21 out of 1079 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cesar n the hotel supervisor was awesome... very respectful n helpful...clean, 3 blocks from downtown restaurants everywhere n very close to the beach.. id definitely stay here again
Stayed 4 nights in May 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I’m a light sleeper so it was loud with the housekeeping I could hear closets opening and shutting outside of my room at 6 am
Stayed 4 nights in May 2024

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 14 nights in Apr 2024

10/10 Excellent

Margarita Delimarinova and Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at La Pasion are to be cloned. Every single person courteous, professional, and friendly. The facilities were clean, rustic in appearance, and well kept. Breakfast was super tasty, but routine and had to order off the menu. Pools were visibly cleaned everyday. Ask the staff for restaurants away from 5th Ave, every suggestion was fabulous.
Stayed 8 nights in May 2024

10/10 Excellent

Carina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the amenities in the property are perfect for our budget! I liked the little details they have like offering a glass of wine in the evening and pastries in the morning. We stayed the weekend and the plaza across from the hotel has a great evening bazaar with home made arts and craft for sale and awesome food stands with delicious choices😋. I recommend the Tlayuda from Oaxaca and Venezuelan Arepas

10/10 Excellent

James, Roscoe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freindly staff
Stayed 1 night in May 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this is an older property, I truly loved how romantic, authentic and unique it is, like traveling back to another time, many years ago. You step right off the beautiful plaza and into a captivating tropical oasis with so many surprises around each corner. Our suite was clean & spacious, and the bed/pillows were comfortable. There were multiple private pools on the 1st level and a gorgeous scenic pool and bar on the roof! Loved the female bartender up there w/the cool hairstyle & tattoos, she has such a warm & beautiful smile and was so friendly and made really good drinks for my girlfriend and I!!! All of the staff were so friendly and helpful, and they even offered our friends the most delicious Mexican Pastries when they came to pick us up after checking out.
Stayed 1 night in Apr 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
It had an onsite restaurant with free breakfast. Two garden pools and hot tubs along with a rooftop pool and bar. Brenda was friendly and pleasant at the bar. Twenty four hour front desk with Conrad and Martin being pleasant, friendly, and helpful. Walmart is a block away and everything is in walking distance. It’s safe and quiet and I enjoyed my stay! I will definitely stay here again!
Stayed 8 nights in Apr 2024

10/10 Excellent

Maribel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every year for the past 3 years, we stay here. Very friendly staff and clean!
Stayed 5 nights in Apr 2024

10/10 Excellent

Juan

Stayed 4 nights in Apr 2024

8/10 Good

BEULAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed April 20th to 23rd great location nice place close to 5th Avenue
Stayed 3 nights in Apr 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location. Not super close to the busy section that you had all the noise but close enough that it was easy to walk to the popular areas. Staff were friendly. I’d go back.
Stayed 6 nights in Apr 2024

4/10 Poor

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This place is good walking distance to the beach and main tourist areas in Playa, and the garage parking is nice although be aware you do need to ask someone to open and close it for you every time. Both days we were there the streets around the hotel were closed, because it is across from the main square where they have festivals. So it was kind of hard to navigate to the hotel, we had to ask police offers to move the barriers to let us in. Most of the rooms cost less than $50 and for the price, I think it is a great choice. However, absolutely do not book the "premium room" which tricked me because it did not have a clear description. It turns out that the premium room just means that there are two separate rooms, one of which is a "kitchen" area, although you couldn't actually cook anything in there (or sit, there wasn't a table or even a chair). It seemed to be that because there was a tiny dirty oven, it doesn't include the breakfast. No room coffee either, only instant in the lobby. This room was on the first level of the hotel, and neither area (kitchen or bedroom) had a window, only a sliding glass door next to the bed that opened directly onto the main pathway through the hotel by the pool, so we had to keep the blackout curtain closed the entire time which made it feel a bit like a prison without any natural light. The shower never actually got hot, which was also a big negative. There is no blanket on the bed, only a sheet, so it was cold at night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and cozy, the staff super friendly. Great food options around! Beach is in walking distance.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The staff are amazing! Friendly bunch of guys always willing to help and answer questions. The hotel is nice and quiet with no kids around and far enough from the parties. Location is great for going out for dinners or the day. I didn’t use one cab over the 11 days I was there. Breakfast is also a plus.
Stayed 11 nights in Apr 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati in questo hotel per una settimana. La camera e il bagno sono abbastanza grandi, ci sono 3 piscine e nel ristorantino accanto si fa colazione. Si trova in una zona tranquilla, si riesce quindi a dormire bene, ma in 3 minuti a piedi si arriva alla quinta avenida. È anche vicino ad una stazione Adu. Se dovessimo riandare a Playa del Carmen, dormiremo in questo hotel.
Stayed 9 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money - whilst this is a more traditional style of hotel and not necessarily as luxurious as some options in PDC, I really do think you get a lot for your money in comparison. The room is not huge but does have a UK size superking bed, excellent shower and aircon. There are three hot tubs and a roof top bar as well as beds to use around the pool area. Best of all is the location - a short walk (few mins) to main strip and the staff were always friendly and helpful. Parking is an underground lot, we never had a problem getting a space and it is secure. Suggestions for improvement is 1. the breakfast - whilst a decent selection of hot food is cooked to order (pancakes, omelette etc) you are only allowed one option and one drink - meaning you have to pay extra if you want coffee and orange juice, which I found a bit miserly. 2. The sunbeds and beds around the pool are quite worn and stained, worth replacing. Overall highly recommended
Stayed 6 nights in Mar 2024

8/10 Good

Delane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 1 night here on my stop over to Tulum. The location is AMAZING for walkability! The room is small but clean and well appointed. I removed 1 star only because the mattress was extremely firm and quite uncomfortable for me. Otherwise, great little spot
Stayed 1 night in Apr 2024

8/10 Good

Esteban

Travelled with partner
Liked: Cleanliness, staff & service
Close to the beach.
Stayed 5 nights in Mar 2024

10/10 Excellent

Malessa

Stayed 3 nights in Mar 2024

10/10 Excellent

Scott

Stayed 4 nights in Mar 2024

8/10 Good

OSMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to 🚶‍♂️. Restaurants round thereby
Stayed 4 nights in Mar 2024

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Excelente opción
Stayed 2 nights in Mar 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel
Stayed 1 night in Jan 2024

10/10 Excellent

fredis

Stayed 2 nights in Mar 2024

6/10 Okay

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our overall stay and experience was great other than the elevator to the top floor was not in service.
Stayed 4 nights in Mar 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the design with an inner courtyard and the rooftop pool and bar. All the guys at the front desk were very helpful and pleasant. Isabelle at the rooftop bar made great margaritas for a great price. The breakfast was good, but be careful when you make a reservation of whether it is included or not (at $5 extra it was still a good deal). Rooms facing the courtyard have a much nicer view from their balconies, and are quieter than the outside facing rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the split open air hotel
Stayed 10 nights in Mar 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience with this hotel. We stayed a couple of nights. The staff was very friendly and the rooms were nice and clean, they were perfect if you want to stay close to 5th avenue, which is the main avenue where restaurants, bars, disco and shops are located, but far enough of the noise of those places. It’s very well located if you also want to take the ferry to Cozumel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at La Passion. The staff could not have been more helpful - from helping us book the tours we wanted without upselling us, providing us with solid recommendations for amazing food that wasn’t geared towards tourist prices, offering to order us food so we could eat on the roof while watching the sun set, and providing us with takeout food on days that we couldn’t make breakfast. As a plus, the rooftop bartenders make killer margaritas and the restaurant next door has incredible food.
Stayed 7 nights in Mar 2024

10/10 Excellent

Jr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Laura, rockton

Travelled with partner
Liked: Cleanliness, staff & service
Nice little hotel. Rooms on courtyard were quiet. Walkable to beaches, dining and shopping. Fun and relaxing to sit in the park across the street in the evening. Friendly and helpful staff. Elevator is out of order and there are a lot of uneven surfaces-so can't recommend for anyone with mobility concerns. Also lights on AC are super bright-like sleeping with the lights on. Shower is very small.
Stayed 4 nights in Feb 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly great staff
Stayed 8 nights in Feb 2024

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great small hotel for 2 nights stop over. Good central location, very near ADO bus station. Few mins walk from 5th Ave but in a quiet location opposite lovely public space. ( food and craft stalls on Sunday night while we were there) Room old and dated but clean and had safe, AC, mini fridge, hairdryer , toiletries.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Amazing staff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This property was top notch! I got an incredible deal on the 5 night stay and was skeptical, but it definitely impressed me! The breakfast is cooked to order in the morning. Awesome. The rooftop pool with the full service bar, 2 hot tubs, day beds and a great view of the park down below. The park has a night market that runs Friday, Saturday and Sunday with great vendors and tasty food. It was safe and close to all the action. Amazing. I would definitely recommend!
Stayed 5 nights in Feb 2024

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty pool areas and loungers. Classic boutique hotel, quaint and quiet, very walkable to 5th and 10th aves. The hotel staff kept our bags safe for us, as we arrived very early and wanted to walk around. They ended up getting us into our room early, which allowed us to get settled and clean. They also assisted us booking an ADO bus back to Cancun for our flight home because we were having troubles with it. The girl bartending by the pool was wonderful, very personable, great drinks and played good music. Would definitely return! Only thing I can suggest is more blankets on the bed and fresh towels more often. Loved the atmosphere!
Stayed 4 nights in Feb 2024

10/10 Excellent

Kenua, Seguin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool and hot tub were awesome and we had a great view of the city. Also, the poolside bar refreshments and next door cafe breakfasts were wonderful. Front desk staff and the bartenders were gracious and accommodating.
Stayed 8 nights in Feb 2024

4/10 Poor

Elyse

Liked: Cleanliness
Disliked: Staff & service
The overall aesthetic was nice. Omar and Rick were helpful and kind. Another man at the front office who I called for transportation assistance hung up on me after saying he didn't speak English. Very convenient location to Fifth Avenue and Walmart. Right in front of Palacio Municipal--kids playing all day in front of this adults only hotel. Walls were paper thin. Breakfast was lovely with plenty of options.
Stayed 3 nights in Feb 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, quiet, cute vibe
Stayed 1 night in Feb 2024

6/10 Okay

GABRIEL, Mequon

Business traveller
Liked: Staff & service
Disliked: Amenities
Nothing much
Stayed 3 nights in Feb 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
This is my home away from home. The warmth and friendliness of all staff is unsurpassed. Martin, Conrad, Omar and Ricardo are the most wonderful and helpful guys at the front desk, always ready to lend a helping hand and share a laugh or two. This quaint and interesting hotel is central to everything you could want! Walmart is one close block away, 5th Avenue is a short 3 blocks and the beach is only one block past that. Eateries abound and each weekend there is a huge market across the street, offering all kinds of food and vendors offerings. The breakfast is varied and delicious. I can't say enough about this hotel that makes you feel like family! ♥♥♥
Stayed 14 nights in Jan 2024

10/10 Excellent

Hamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent little boutique hotel, perfect for a romantic getaway or for a traveller sick of hostels. Small room but massive bed. Nice amenities and staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sakile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023