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Reviews of BLOOM Exclusive Boutique B&B - Adults Only

3.5 out of 5
BLOOM Exclusive Boutique B&B - Adults Only
Avenida 20 Norte entre Calle 26 y 28, Playa del Carmen, QROO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Vishal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good property for the price. The breakfast was delicious but there was no hot water which was a bummer :(
Stayed 2 nights in Jan 2024
Response from Francis on 7 May 2024
Thank you for your recommendation.We assure there is hot water. We do not recall you mentioning that to us. I'm sure we could helped you at that moment.Sorry for the inconvenience.

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place!
Lovely place! Near la quinta avenida. The coffee was amazing!
Stayed 1 night in Jan 2022

10/10 Excellent

amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself & travel partner decided to extend our vacation into a working stay and booked very last minute - Francis was very accommodating in allowing us to drop our baggage early and show us personally the hotel space and our room. There is a fantastic gourmet breakfast each morning served outside on the middle terrace. There's also a rooftop with jaccuzzi pool and spacious lounge areas. The internet was very reliable and the hotel secure. We frequented the cafe just down the street to work in the mornings and there is no shortage of restaurants nearby within a 15 min walk in any direction. Make sure you head to the 38th in the evenings for a magical ambience of restaurants. Taxis are easy to find if you're heading further and of course shuttles. ADO bus stations are a walkable distance as well. If you want a nice quiet space with easy access to everything PDC has to offer, this is the spot for you!
Stayed 7 nights in Jan 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique B&B
Bloom! is perfectly located: it is close to the restaurant/shop area and beach, but far away enough not to be bothered by the noise that is coming from that area at night. The breakfast was always a great treat with fresh juice, home made marmalade, fresh granola chunks, good and strong coffee, fresh fruit and a Mexican dish. We regretted leaving early one morning and not being able to enjoy this meal on the patio. The owner is a friendly and easy going guy. He gave us several good tips on good restaurants. Our room was clean and nicely decorated. The only point for improvement was the damp smell in the small hallway leading to our room.
Stayed 4 nights in Mar 2019

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY HERE!!!!!!!
Best experience ever! 5 star breakfast, even fresh home made bread! As vegan and vegetarians, Francis found new recipes and made a different hot dish for breakfast each of the 5 days. Perfectly located near to 5th avenue but not on it, so you have peace and quiet. Rooms are clean and very nicely decorated. Francis has loads of information about tours and the area...another solo woman came on "emergency" after 2 sleepless nights at an all inclusive...info she received from Francis got her into some small tour groups, and saved her vacation!! Definitely will return to Playa just to stay here again and have the most amazing breakfasts of my life, no kidding ( and I've traveled to 22 countries)
Stayed 4 nights in Dec 2018
Response from francis on 17 Jan 2019
Thank you Karen for blooming with us! We are so delighted that you you appreciated the experience and we look forward in blooming you again :-))

6/10 Okay

Shari, Wishart

Liked: Staff & service, room comfort
Cute B&B
Great location easy walking to 5th Ave but in a quieter residential area. The room was updated but did have a musty smell that bothered my husband. The common area needs to be cleaned up and the pool looked sketchy. The breakfast was very tasty and creatively done. The bed was great, very poor water pressure in the shower and no hot water.
Stayed 1 night in Mar 2018
Response from Francis on 20 Mar 2018
You came right in a 'stormy' few days... Hence the musty smell from abundant humidity outside and maybe few more leaves around in the common areas than we can keep up cleaning. Sorry for that. But we assure we do have hot water and a constant water pressure. We're sorry you did not mention this at all so we could have checked it with you. Thank you for your review.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All we could have hoped for
We were well received and treated. Our host Francis was a true gentleman; his breakfasts were superb; he was helpful in every way.
Stayed 5 nights in Dec 2017
Response from Francis on 6 Jan 2018
thank you Raymond and Kate, it was lovely to host you both. hope to see you soon at Bloom!

10/10 Excellent

Maria, Boston, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Bloom Exclusive Boutique Hotel
Thank you for your wonderful hospitality and making our stay at Bloom so special. We loved that all the rooms are new, beautifully decorated, have a wonderful shower and great air conditioning. The breakfast was delicious, creative and different every day. Location is perfect. Just a couple blocks from the action of playa, but nice and quiet at night to sleep. It was so nice to be close to all the local restaurants and beach clubs. Some restaurants we enjoyed during our stay were Ceviche at La Fisheria and Los Aguachiles. Mexican at El Fogon and Carboncitos and gourmet dinner at Oh Lala and Imprevist... Mamitas and Kool beach clubs were a short walk away and great place to relax. We will be back soon.
Response from Francis on 17 Jan 2019
Maria it was great to bloom you. In the meantime we can count few nice additions of innovative restaurants in Playa. As they say ... we all Bloom together ... looking forward in seeing you again.

8/10 Good

Veronica

Liked: Staff & service, amenities, property conditions & facilities
El lugar está bien. Es funcional, no está retirado de lo turístico, está a seis calles de la terminal del ADO y como a tres de la quinta avenida. Si tiene un jacuzzi en el área común y la comida es rica, pero la fachada está muy descuidada la limpieza de las zonas comunes no es taaaan buena ni tan mala. En general está “bien” pero por un menor precio consigues lo mismo de “bien”
Response from Bloom on 29 Mar 2024
thank you for your comments.we are currently running an investment program where we are first upgrading the rooftop with an important bifacial solar system. we are in the process of finalization afterwhich we can repaint the rooftop. going green as we speak!also we programmed our facade to be repainted soon. we were doing some maintenance on the day you stayed, which is what you thought as unattended, but rest assured everything is cleaned as quick and best as we can.glad you liked your stay with us!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel para parejas muy bonito no tiene alberca solo un jacuzi con hidro. Muy bonito todo. Lo que no Nos gustó fue que el dueño entra y sale de la habitación sin avisar, no tiene cable es un smart tv solo puedes ver Netflix pero su internet es muy malo, el desayuno que ofrecen desagradable por que como tiene sus mascotas están ahí y no te dejan comer por qué son perros grandes y quieren que les des comida Si buscas pasar un fin de semana en la playa y solo llegar a dormir este es el hotel ideal cerca de la quinta avenida y muy seguro por la zona; No tiene estacionamiento tienes que dejar tu coche en la calle calificó del 1 al 5 (uno muy bueno y cinco muy malo) = 3
Stayed 2 nights in Mar 2019
Response from Francis on 1 Apr 2019
Gracias por su comentarios. No entiendo porque dicen que el dueño entra y sale de su habitación. No hacemos eso, solo por el servicio de limpieza o reparaciónes. Los mascotas son de media talla solo lo permiten a la terraza si la gente lo aprecian. Mucho de nuestro clientes aman a lily y mayka porque están tan amable. Si no los gustan, yo lo pone adentro. Siempre. Y no viene para hacer comida de la mesa, porque no están accostumbra de esto. Vienen para cariños. Gracias por su visita a Bloom.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes instalaciones y servicio. Muy recomendado. Volveremos!
Stayed 1 night in Aug 2017