Reception

Reviews of Americas Best Value Inn Pittsburgh Airport

2 out of 5
Americas Best Value Inn Pittsburgh Airport
8858 University Blvd, Coraopolis, PA

Reviews

6.2
Rating 10 - Excellent. 153 out of 1004 reviews" "
Rating 8 - Good. 264 out of 1004 reviews" "
Rating 6 - Okay. 219 out of 1004 reviews" "
Rating 4 - Poor. 197 out of 1004 reviews" "
Rating 2 - Terrible. 171 out of 1004 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Sonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family stayed here while on a quick trip to the area. The rooms were clean and comfortable and well tended. The staff were friendly and checked us in and out quickly. The price was very reasonable for the accommodations we needed. Nothing fancy, but a good value. We would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Manager on 21 May 2024
Dear Liang,Thans for your stay with us and thanks for taking time to let us know about your stay. Thanks for your encouraging comment and generous feedback, also many thanks for giving us highest rating, this means a lot to us. Here at Americas Best value Inn we work as team and try to meet th expectations and strive to make our guest's stay as comfortable as possible. Hope to see you next time . Once again thank you very much.

4/10 Poor

Diana

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not helpful. Dirty and rundown. Lots of parking spots.
Stayed 4 nights in May 2024
Response from Manager on 21 May 2024
Dear Diana,Thanks for your stay with us and thanks for letting us know about your stay. I am very sorry that we did not meet your expectations. I regret that we missed the opportunity to make it right. We will do our best to do better next time. Once again thanks for your stay.

4/10 Poor

Kris

Disliked: Cleanliness, amenities, property conditions & facilities
Parking lot so full of potholes it looked like a war zone. Building dilapidated and dirty sheets with other peoples hair on them.
Stayed 2 nights in May 2024
Response from Manager on 16 May 2024
Dear Kris,Thanks for your stay with us and thanks for letting us know about your stay. I am very sorry that we did not meet your expectations. Had we known your concerns while you were with us, we would have addressed to your satisfaction. I regret that we missed the opportunity to make it right. We will do our best to do better next time. Once again thanks for your stay.

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 16 May 2024
Dear Chuck,Thans for your stay with us and thanks for taking time to let us know about your stay. Thanks for your generous feedback, also many thanks for giving us highest rating, this means a lot to us. Here at Americas Best value Inn we work as team and try to meet th expectations and strive to make our guest's stay as comfortable as possible. Hope to see you next time . Once again thank you very much.

10/10 Excellent

Melvin

Well maintained, great staff.
Stayed 1 night in May 2024
Response from Manager on 16 May 2024
Dear Melvin,Thans for your stay with us and thanks for taking time to let us know about your stay. Thanks for your kind words and generous feedback, also many thanks for giving us highest rating, this means a lot to us. Here at Americas Best value Inn we work as team and try to meet th expectations and strive to make our guest's stay as comfortable as possible. Hope to see you next time . Once again thank you very much.

4/10 Poor

Ashley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the cleanest place and the "continental breakfast" was a joke. But I guess you get what you pay for. Would not recommend AT ALL and will DEFINITELY NOT stay there again.
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Dear Ashley, Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

6/10 Okay

Kelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled strongly of smoke.
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Dear Kelly, Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay.Had we known your concern while you were here with us, we would have gladly addressed the issue. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, amenities
Stay was ok. The continental breakfast was underwhelming. Not much in choice
Stayed 1 night in May 2024
Response from Manager on 12 May 2024
Dear Aaron, Thanks for letting us know about your recent stay. I am sorry that our breakfast did not meet your expectations. We at Americas Best Value Inn do our best to make our guests stay as comfortable as possible. I assure you that we will do our best add more value to our guests experience. Hope to see you on your next visit to this area. Once again thanks for your recent stay with us.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for when you have an early flight the next day. No complaints!
Stayed 1 night in May 2024
Response from Manager. on 10 May 2024
Dear Nicole,Thanks for your stay with us & taking time to let us know about your recent stay, also we appreciate giving us 5 Star rating, this means a lot to us. Here at Americas Best Value Inn we work as a team, we try to meet the expectations and strive to make our guest's stay as comfortable as possible. Hope to see you next time. Once again thank you very much.

6/10 Okay

Jeff

Travelled with partner
Disliked: Amenities
Average at best but no real issues.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Dear Jeff,Thanks for your recent stay with us, also thank your for taking time to review your last stay with us. Here at Americas Best Value Inn we work as a team and try to meet the expectations and strive to make our every guest's stay as comfortable possible. Hope to see you next time. Once again thank you very much.

10/10 Excellent

carey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. There were no issues with checking in or the stay. It was close to the venue where I was going. This is a motel. It is pretty run-down and is an in-and-out type of place if you get my drift.
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Dear Carey,Thanks for your stay with us & taking time to let us know about your recent stay, also we appriciate giving us 5 Star rating, this means a lot to us. Here at Americas Best Value Inn we work as a team, we try to meet the expectations and strive to make our guest's stay as comfortable as possible. Hope to see you next time. Once again thank your very much.

6/10 Okay

Dylan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Checking in was terrible. Expedia wouldn’t send the hotel the money I paid for the room so after sitting in the car for two hours and trying to get ahold of someone from Expedia , Expedia was able to do their job and send over my card info to the hotel, will be searching else where before trying Expedia again.
Stayed 1 night in Apr 2024
Response from Manager on 8 Apr 2024
Dear Dylan,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry there was an issue with your checkin because of the reservations detail from Expedia. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

4/10 Poor

LISA, UNIONTOWN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms dirty, dog parking in room below all night.
Stayed 1 night in Mar 2024
Response from Manager on 30 Mar 2024
Dear Lisa,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 Terrible

Bradin

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service
was not able to change to a different room instead of business room wanted to change to two twin 1 room
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.Management @ ABVI Coraopolis PA

4/10 Poor

Debbie

Travelled with family
Disliked: Amenities, property conditions & facilities
Very noisy, dog barking nearby, traffic racing in parking lot, TV reception poor.
Stayed 1 night in Mar 2024
Response from Manager on 26 Mar 2024
Dear Debbie,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 Good

Robyn

Liked: Property conditions & facilities
A good budget choice
Stayed 1 night in Mar 2024
Response from Manager on 21 Mar 2024
Dear Robyn,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

4/10 Poor

Lehann

Disliked: Cleanliness, staff & service, property conditions & facilities
The tv was in bad condition. It wasnt good and we are not that picky.
Stayed 1 night in Mar 2024
Response from Manager on 13 Mar 2024
Dear Lehann,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, had we known these concerns after checking in, we would have addressed them to your satisfaction. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

4/10 Poor

Norb

Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
Dear Norb,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 Terrible

Shelby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
Dear Shelby,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, had we known these concerns after checking in, we would have addressed them to your satisfaction. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 Terrible

lucy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was filthy, floors were not swept or vacuumed. Burn holes all over bedding, weird substances on the dresser and all over the tv remote. When we asked for more towels we were given towels with hair embedded into them. Yes it's cheap, but it was actually disgusting just spend a little more money on a different hotel.
Stayed 2 nights in Feb 2024
Response from Manager on 6 Feb 2024
Dera Lucy,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on 6 Feb 2024
Dear Phillip,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

2/10 Terrible

Verified traveller

Business traveller
I called prior to booking askibg about the shuttle service. I told the gentleman at the front desk I had to be at tbe Airport by 4am. He assured me, not a problem. When we arrived to check in , I asked the person at the front desk to be sure about the shuttle. They said the service wont start until 4, probably get there 4:30. So we ended up having to stay at the airport. Now trying to figure out how to get my money back
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Dear Guest,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. In regards to our Shuttle Service to and from Pittsburgh Airport, we do have service timings on Expedia & Hotels.com website stating as under, “Parking and transportation•Free roundtrip airport shuttle from 4:00 AM to 1:00 AM” I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Breakfast was minimal
Stayed 1 night in Jan 2024
Response from Manager on 18 Jan 2024
Dear Linda,Thanks for taking the time to let us know about your stay with us, also thanks for giving us high rating. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry, you were not full satisfied with our breakfast choice, we do meet our Brand standard requirement. Our Breakfast Bar consists of 2 kind of breads, Butter, Jelly 2 kinds of Pastries, Coffee, Tea, Milk, 3 Verities of Juices. 2 Types of Cereals, verities of Yogurt, 2 types of Fruit. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

4/10 Poor

Valerie Joyce

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff is helpful in picking us up from the airport at midnight. But the sheets are dirty (there are visible stain marks and hair on the bed) The bed sheets feels itchy when we stayed overnight.
Stayed 1 night in Dec 2023
Response from Manager on 26 Dec 2023
Dear Valerie,Thanks for taking time to review your last stay with us. We do our best to make our guests stay comfortable. After reviewing your concerns with my staff, I found out that you have not raised any of such concerns during your stay with us. Had we known these concerns while you were with us, we would have gladly addressed those to your satisfaction, I am sorry for the inconvenience. I regret that you were not satisfied during your last visit with us.

2/10 Terrible

Valentyna

Disliked: Staff & service, property conditions & facilities
This hotel promlsed a free shuttle from airport to the hotel but did not provide it. It was awful
Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Dear Valentyna,I am sorry about this, but we do provide shuttle service to and from Pittsburgh International airport from 4:00 AM until 1:00 AM in the night. Only way we could have missed you if your request was out of these service hours. I apologies for the inconvenience.

2/10 Terrible

Kateri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money , Go somewhere else
Staff very rude and dismissive. Shuttle service was not explained at all. Hotel is very out dated
Stayed 1 night in Nov 2023
Response from Manager on 16 Dec 2023
Dear Kateri,I am very sorry to read in your comments, you say that; ‘Shuttle service was not explained at all’.On the contrary please refer to our 3 messages (in detail) sent to your inbox on Expedia account in response your message inquiring about, ‘4am Shuttle to the airport, extended parking, and a late check-out’.We provided you the information in detail about extended parking, timings of the shuttle service, how to book a ride from the hotel to the airport and how to request shuttle from the airport to back to the hotel in detail.I deeply regret that our detailed written response to your request was not to your satisfaction.I am very sorry for the inconvenience.

4/10 Poor

Sencun

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Even no coffee machine in the room (203). The heat radiator is so noisy when operating, a big sound like someone hitting on the metal every second, so disrupting to sleep. The shuttle ride is okay (it picks up passengers from multiple hotels in different directions of the airport, so it may take longer time than necessary (I was told it's 15 minutes) . The instructions for riding shuttle were a bit confusion. In the day time, one needs to tell the help desk 2 hours ahead of time, otherwise there might not be one. I was not told about such things when checking in.
Stayed 1 night in Dec 2023
Response from Manager on 16 Dec 2023
Dear Sencun,Thank you for taking the time to share your feedback regarding your experience with us.We want to let you know that we appreciate you sharing your thoughts and we deeply regret that we were unable to meet your expectations at this time.Our Continuous Improvement team is monitoring customer feedback for improvement opportunities to better serve our customers. Please be assured that we will use your comments to gain a deeper understanding of what we should focus on in the future.Again, thank you for sharing your perspective with us.

2/10 Terrible

mariam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Dear Mariam,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 Terrible

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did this once already
Response from Manager on 14 Nov 2023
Dear Scott,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 Terrible

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Out dated, stains, feces smeared on side of toilet
Stayed 1 night in Nov 2023
Response from Manager on 13 Nov 2023
Dear Scott,Thanks for taking time to review your last stay with us. We do our best to make our guests stay comfortable. After reviewing your concerns with my staff, I found out that you have not raised any of such concerns during your stay with us. Had we known these concerns while you were with us, we would have gladly addressed those to your satisfaction, I am sorry for the inconvenience. I regret that you were not satisfied during your last visit with us.

4/10 Poor

Mark

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
This place was quite and there was no bugs from what I could see but there were a few things that didn’t sit well with me and that was the bed sheets were dirty there were a lot of stains underneath the mattress as well as on the blankets. Also the heat did not work that well at all
Stayed 1 night in Nov 2023
Response from Manager on 13 Nov 2023
Dear Mark,Thanks for taking time to review your last stay with us. We do our best to make our guests stay comfortable. After reviewing your concerns with my staff, I found out that you have not raised any of such concerns during your stay with us. Had we known these concerns while you were with us, we would have gladly addressed those to your satisfaction, I regret that we missed the opportunity to make it right. I am sorry for the inconvenience.

10/10 Excellent

Pastor Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the price
Stayed 4 nights in Nov 2023
Response from Manager on 13 Nov 2023
Dear Mr. Allan,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 8 Nov 2023
Dear Thomas,Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Manager on 7 Nov 2023
Dear Emily,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind sentiments & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on 7 Nov 2023
Dear Michael,Thanks for your stay with us & taking time to let us know about your stay & giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 Good

Melissa, Erie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and bright parking lot looked and felt safe the worst part were the pillows very flat and only 3 the TV was a little fuzzy but would definitely stay again
Stayed 1 night in Nov 2023
Response from Manager on 7 Nov 2023
Dear Melissa,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Sorry about the pillows, we would have loved to provide better pillows had we known. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

6/10 Okay

Robert

Disliked: Staff & service, property conditions & facilities
Dirty toilet
Stayed 1 night in Nov 2023
Response from Manager on 4 Nov 2023
Dear Robert,Thanks for your stay with us & taking time to let us know about your stay with us this means a lot to us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry about the toilet issue, apologize for the inconvenience. Hope to see you next time. Once again Thank You very much.

8/10 Good

JUAN

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It’s a budget friendly option so you get what you pay for. Only grief is with the shuttle service. On every sign we saw notice was asked for 2hrs advanced notice to set it up, when we got to the counter they asked for 24hrs advanced notice. We had to get an Uber because of that. The place is far from new but clean with a/c and hot water.
Response from Manager on 31 Oct 2023
Dear Juan,Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

10/10 Excellent

maximiliano

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Dear Maximiliano,Thanks for your kind & encouraging review, we are glad that you enjoyed your stay. this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

6/10 Okay

Ashley

Travelled with family and small children, Travelled with group
Disliked: Cleanliness
The room was not very clean. Walls was dirty and old food was found by the heater/ac unit. Not enough wash clothes or towels for three people.
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Dear Ashley,Thanks for taking time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. We regret that we missed the opportunity to make it right. We are working on to make positive changes. Hope to do better on your next visit. Thanks for your stay.

8/10 Good

Kenneth Buettner

Liked: Staff & service, property conditions & facilities
It was close to highways and dining
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Dear Kenneth,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 Good

Thomas

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Check in person was friendly.
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Dear Thomas,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words for our team member & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 Good

Marilyn

Stayed 1 night in Oct 2023
Response from Manager on 14 Nov 2023
Dear Marilyn,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Burn holes in comforter floor in room was dirty
Stayed 1 night in Oct 2023
Response from Manager on 23 Oct 2023
Dera Mark,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, had we known these concerns after checking in, we would have addressed them to your satisfaction. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service
This is an inexpensive hotel that was clean and in good repair. Would stay again.
Stayed 1 night in Oct 2023
Response from Manager on 23 Oct 2023
Dera Chris,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness
Ok
Stayed 1 night in Oct 2023
Response from Manager on 23 Oct 2023
Dear Carlos,Thanks for your stay with us & taking time to let us know about your stay with us this means a lot to us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. Hope to see you next time. Once again Thank You very much.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
service less than expected
The ck in was a little difficult as the female clerk who was pleasant was too hard to understand the English. the tv did not work in first room as did another guest. we both had to remove our belongings and get another room.. upon departure the male manager was on the unpleasant side.. the shuttle and the shuttle drivers were very nice and helpful...
Stayed 1 night in Oct 2023
Response from Manager on 23 Oct 2023
Dear Guest,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, I apologize, for the inconvenience you have experienced.. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 Good

James

Stayed 1 night in Oct 2023
Response from Manager on 23 Oct 2023
Dera James,Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

10/10 Excellent

Kenneth Buettner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice people
Stayed 1 night in Oct 2023
Response from Manager on 23 Oct 2023
Dear Kenneth,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us 5 Star rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.