Lobby sitting area

Reviews of OYO Hotel Pineville LA Hwy 165

2 out of 5
OYO Hotel Pineville LA Hwy 165
11 Lord Of Lords Ave, Pineville, LA

Reviews

5.2
Rating 10 - Excellent. 43 out of 351 reviews" "
Rating 8 - Good. 62 out of 351 reviews" "
Rating 6 - Okay. 55 out of 351 reviews" "
Rating 4 - Poor. 71 out of 351 reviews" "
Rating 2 - Terrible. 120 out of 351 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Shantrell

Travelled with partner
Disliked: Property conditions & facilities
From the outside of this property u don’t want to go inside .. it looks like something off a scary movie… I. An only imagine what the inside look like
Stayed 2 nights in Apr 2024

6/10 Okay

Robin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was very bad. No lamps, shower had mold, holes in walls, no soap, one of the worst places I've ever stayed.
Stayed 1 night in Apr 2024

2/10 Terrible

Darren

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is disgusting, do not book here.
Response from Ammy on 2 May 2024
Hi, Darren! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.

2/10 Terrible

MISAEL

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ammy on 3 May 2024
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

6/10 Okay

Justin

Stayed 1 night in Jan 2024

2/10 Terrible

Austin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was leaking, bathroom door was hanging on one henge, flooring was peeling up, floorboards were peeling, spiderwebs on the ceiling, burn holes in the comforter. Told the manager we weren’t staying there and he said he would issue a refund but never did.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Bang for your Buck.
Great prices and a fantastic location.
Stayed 2 nights in Nov 2023
Response from Tim on 22 Jan 2024
Hi, we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Tim

10/10 Excellent

Christie

Stayed 1 night in Oct 2023
Response from Ammy on 22 Jan 2024
Thanks for the positive rating, Christie! Hope to welcome you again soon. Regards, Noah.

2/10 Terrible

Rachael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is possibly the worst property I have ever seen, multiple red flags just outside of the property with the “No refunds” signs, the makeshift dumpster that is being passed off as a water fixture, the steps to the second floor were so warped and dry rotted it seemed about to collapse. The room itself was something out of a horror movie from the literal holes in the comforter, the cracks in the walls, a part of the ceiling was duct-taped, the bathroom had dark handprints all over where there was even paint left in the tub, the door had such a large crack in the door frame that it felt like all the commotion happening in the parking lot was happening inside the room. If you read this and still decide to stay here then good luck and bring some kind of protection from not only the filth but the unsafe conditions.
Stayed 1 night in Oct 2023

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish it had been longer
Stayed 1 night in Sep 2023
Response from Eva on 13 Oct 2023
Loved to hear this, Shannon! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Eva

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I typically don’t leave bad reviews. I will this time. Me and my daughter simply needed a place to crash late at night after a long drive. I figured the price was great and it was nearby. While I fully realize that I’m not getting the Ritz Carlton at this rate, what I witnessed was deplorable. There was mud in the bathroom. Live crickets everywhere in the room. Stains on white bedsheets. Fixtures were spotted and appeared unclean. It was as if we had stepped into a 3rd world country. I am not a diva when it comes to places to stay, but this was too much for me to stomach. We stayed there - reticently - but will certainly not be back. I’ve never felt as ready to leave a hotel/motel as I was this one. Please don’t let the rate trap you like it did to me. There are a myriad low-rate motels that are much, much cleaner than this. This place was flat-out disgusting.
Stayed 1 night in Sep 2023
Response from Ammy on 3 May 2024
Hi, Stephen! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

6/10 Okay

Randy

Stayed 2 nights in Sep 2023
Response from Eva on 11 Sept 2023
Hi, Randy! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Eva

2/10 Terrible

PAMELA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No reason for lack of cleanliness.
I would not stay here again. I do not like giving negative ratings based on one night stay but this was not a clean place to stay. I had to ask for clean towels and washcloths that had visible soil on them. Significant, Mold on the wall next to bathroom. Non refundable so I showered and slept 4 hours and left.
Broken socket would not be safe to use
Dirty door and wall
Mold on wall next to bathroom
Stayed 1 night in Aug 2023
Response from Dewi on 11 Sept 2023
We are sorry to disappoint you, Pamela! We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Dewi

2/10 Terrible

Nikifor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Maria on 10 Jul 2023
We are sorry to stay turned out to be an average one, Nikifor! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Maria

2/10 Terrible

Sean

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not satisfied with service after deciding not to stay here.
Stayed 2 nights in Jun 2023
Response from Barbara on 30 Jun 2023
Hi, Sean! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alicia
Amazing
Stayed 1 night in May 2023
Response from Noah on 24 May 2023
Thank you for your appreciation! We hope to give you a consistent service every time. Regards, Noah

4/10 Poor

Dontrell

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap but is it really worth it
Its was cheap but i could not deal with all the problems. No hot water for showers and bugs keep getting into the tub, spider webs in every corner of the room, so i had to reclean the room and the bed had not a drop of firmness, it began to "F" up my back after 3 nights of sleeping in it. The 4th night i just slept on the floor to save my spine. And the 5th i just left. I didn't even stay my last night there.
Stayed 5 nights in May 2023
Response from Barbara on 24 May 2023
Hi, Dontrell! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Luke
Amazing!
Stayed 1 night in Apr 2023
Response from Noah on 18 May 2023
Thank you for your appreciation, kevin! We hope to give you a consistent service every time. Regards, Noah

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities
It was a pleasant stay in Oyo, the manager of the establishment was very helpful and kind, and for him is why i write this good review. Yes, I will say on first arrival the grounds look worn and questionable, but once you walk through the doors of his establishment you are greeted by hearty warm welcome and a readiness to serve you needs and request; which will bring you mind to an ease. Rooms are taken care of, and if any issues I feel he would do all he could to fix it for your comfort and ease. Thank you Sir
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luke
Amazing!
Stayed 1 night in Feb 2023

4/10 Poor

Black

Disliked: Staff & service, amenities, property conditions & facilities
I want my money back
Stayed 1 night in Apr 2023
Response from Ammy on 19 Apr 2023
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Danielle

Stayed 2 nights in Apr 2023

2/10 Terrible

Sarah

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room smelled like mold, blankets had cigarette burns on them, under the blankets had hair looked like someone had slept in it. Second room under the blankets by the feet area had dirt like someone’s dirty feet were under the sheets, the shower rod was broken, the toilet seat was broken, no trash can or telephone to contact them. It was just very unfortunate for us because it was raining hard and this was the only hotel with availability.
Stayed 1 night in Mar 2023
Response from Eva on 15 Mar 2023
Never meant to disappoint you, Sarah! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Eva

10/10 Excellent

DJ

Liked: Staff & service, amenities, property conditions & facilities
The front desk service is great. The room was clean,plenty of towels. Fridge and microwave included. Definitely will stay again.
Stayed 1 night in Mar 2023
Response from Eva on 15 Mar 2023
Thank you so much for the wonderful rating, Guest! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Eva

2/10 Terrible

Christian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The young man at the front desk could not have been more friendly!! He was the ONLY good thing about this hotel. As soon as I saw the room I put my stuff back on my motorcycle and drove off into the rain.
Stayed 1 night in Jan 2023
Response from Ammy on 26 Jan 2023
Apologies for the problems you had faced, Christian! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 Poor

Nicholas

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I shared my bed with ants.
The bathroom was disgusting like it had not been cleaned after the last guest. There was water on the floor and toilet. The faucet in the bathtub dripped and could not be turned off. There were ants in both beds, the room for did not close good.
Stayed 1 night in Jan 2023
Response from Ammy on 18 Jan 2023
Apologies for the problems you had faced, Nicholas! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Terrible

John

Travelled with family
Disliked: Staff & service
Willnot stay there again!
The hot water was not there for showers. The doors had a gap that let cool air in. The tv in 1 room was cracked.
Stayed 4 nights in Nov 2022
Response from Lisa on 10 Jan 2023
Hi, John! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead Regards, Lisa

2/10 Terrible

Cher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty. Trash on floor & no trash can. Holes in walls. Ceiling falling in. Air/ Heat did not even turn on. Cold shower, with missing handle. How can the place stay open?
Response from Lisa on 10 Jan 2023
Hi, Cher! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

8/10 Good

Jason

Stayed 1 night in Oct 2022
Response from Ammy on 4 Nov 2022
Hi, Jason! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Christina on 22 Jun 2022
Hi, Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Christina!

2/10 Terrible

Brandi

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door wouldn’t shut fully, bathroom was not clean, sheets had burn holes in them , floors were dirty, food was left in mini fridge
Stayed 1 night in May 2022
Response from Joey on 19 May 2022
We are sorry for the inconvenience caused to you, Brandi! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had heavy cigarette smoke smell, the bedsheet where dingy the comforter had many cigarette burns, the chair at the bedside was filthy. There where people hanging out on the stairs smoking.I didn’t feel safe staying and I was alone. I left there and went to another hotel 4 miles away better condition.The pictures on the biking site are deceiving. This place looks a drug haven.Guess I should read the reviews.This place needs a major overhaul.The manager office didn’t even have air
Stayed 1 night in May 2022
Response from Ammy on 22 May 2022
We are sorry to know this, Donna! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe
I stay here when I travel for work. It’s no frills but it’s always been clean never had any issues here and the owners and the maintenance guy are extremely friendly and take care of any issues.
Stayed 1 night in Apr 2022
Response from Jane on 4 Apr 2022
Thanks for such a lovely review, Brent! Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Jane!

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Ursula

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was disgusting holes in the wall, roach crawling on the wall, strange smell floors in the bathroom was broken
Stayed 1 night in Mar 2022
Response from Ammy on 23 Mar 2022
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 Terrible

Kasie

Stayed 1 night in Mar 2022

2/10 Terrible

Connie

Disliked: Cleanliness, property conditions & facilities, room comfort
Total waste of money
Check in was fast and easy and the only good thing about our stay. Room smelled like stale cigarette smoke, burns in both bedspreads and curtains, stains on bed spreads, something sticky on floor, tub and sink were dirty, walking from tub to bed and my feet were dirty again, 1/4" gap around outside door, toilet seat loose. No toilet paper holder, no glasses, no coffee pot, no ice bucket, no phone, no microwave, no hair dryer, no trash cans, no refrig. When we drove up there was a person going through the trash. I didn't expect much for the price but this was a total waste of money.
Stayed 1 night in Jan 2022
Response from Ammy on 28 Jan 2022
Hi, Connie! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD PRICE
GREAT !!
Stayed 1 night in Dec 2021
Response from Ammy on 5 Jan 2022
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Place is old and very tired. While it was clean it was spartan at best and gave me a feeling of unsafe that I’m not used to. It was like the cheap motel in a bad movie.
Stayed 1 night in Dec 2021
Response from Jane on 25 Dec 2021
Hi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!

2/10 Terrible

Demetris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in horrible conditions. It should be condemned..
Stayed 1 night in Dec 2021
Response from Cheshta on 8 Dec 2021
Hi, Demetris! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full of roaches!!!!!
Stayed 1 night in Nov 2021
Response from Simon on 17 Nov 2021
Hi, thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Simon

4/10 Poor

Edward

Stayed 1 night in Oct 2021
Response from Jane on 2 Nov 2021
Hi, Edward! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Jane!

2/10 Terrible

Grant

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible , disgusting did not have towels . Roaches everywhere
Stayed 1 night in Oct 2021
Response from Ammy on 25 Oct 2021
Hi, Grant! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2021
Response from Ammy on 18 Oct 2021
Hi, Kimberly! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.

2/10 Terrible

Reta

Disliked: Staff & service, amenities, property conditions & facilities
Didn't like anything thing about this property. It was horrible.
Stayed 3 nights in Sep 2021
Response from Mark on 4 Oct 2021
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Mark

2/10 Terrible

Erica or noah

Stayed 3 nights in Sep 2021

2/10 Terrible

Jerry

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Management was uncooperative and apparently uncaring, The rooms flooded from a local storm, there was an ant infestation in my bathroom and apparently the bedding was infested with bedbugs
Stayed 1 night in Sep 2021
Response from Jane on 24 Sept 2021
Sorry for the hassle you faced, Jerry! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 Terrible

Gail

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked in to a hot and filthy room. Big roach on wall. Mildewed shower curtain. Very damp sheets that smelled so musty. Evacuees from hurricane IDA OR WOULD NOT HAVE EVEN STAYED! So terribly disgusting. Must have had friends and family post a bunch of reviews because the “good” ones were all lies!
Stayed 1 night in Aug 2021
Response from Noah on 31 Aug 2021
Hi, Gail. We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Noah

2/10 Terrible

Alina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
Absolutely horrible! First room i was in was infested with bed bugs and god knows what else.. second room had a full size fridge with old food and drinks in it. Bed was hard as a rock and pillows not worth sleeping on. I understand that i paid less than $80 for the room but come on there is no reason it should be that disgusting!
Stayed 1 night in Aug 2021
Response from Noah on 22 Aug 2021
Hi, Alina! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.