Dear David,Thank you for taking the time to share your feedback with us. We apologize for the cleanliness issues you experienced during your stay. This is certainly not up to our standards, and we will address this with our housekeeping team to ensure improvements are made. We appreciate your understanding regarding the parking situation and will strive to communicate more clearly at the front desk. Your comments are valuable to us, and we hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that our desk clerk provided helpful service during your stay. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

Dear Christina,Thank you so much for your fantastic rating! We're thrilled to hear you had a perfect experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding stay.Sincerely, Hotel Manager

Dear Guest,Thank you for your recent feedback. We're delighted you appreciate our ongoing renovations and the improved look of our new rooms. Our team strives to offer friendly service. We're glad you enjoyed our convenient location near restaurants and attractions. We apologize for any inconvenience with the elevator; rest assured, we're addressing this issue. Visit again soon.Sincerely, Hotel Manager

Dear Guest,Thank you for your detailed and positive feedback about your recent stay with us. We're thrilled to hear that our location was excellent for your needs and that you found the 3-bedroom setup perfect for your group. We appreciate your understanding regarding the age of the property and are glad that you found the room clean, tidy, and bug-free with everything in working order. Your comments about our staff's friendliness and efficiency at check-in/check-out are greatly appreciated.We understand your feedback about the parking and pool area, and we'll consider this for future improvements. It's wonderful to know that you were able to save money on accommodations and enjoy more activities with your family during your visit. We look forward to welcoming you back for another comfortable stay when you're in Pigeon Forge.Sincerely, Hotel Manager

Dear Jaden,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. Please let us know if you have any specific feedback or concerns so we can improve our services and accommodations. We hope to have the opportunity to meet your expectations in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the construction during your stay. We will ensure to provide clear communication about any ongoing renovations in the future.Sincerely, Hotel Manager

Dear Francisco,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

Dear Joe,Thank you for the feedback It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

Dear Jackie,Thank you for your kind feedback. We're thrilled to hear that you had a wonderful time with our fabulous staff! Your satisfaction is our priority, and we're glad our team could make your stay enjoyable. Thank you for your patience during our remodeling process; we're working hard to enhance our facilities for an even more fabulous experience in the future. We wait to welcome you back to experience the improvements firsthand. Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback! We're glad to hear that our hotel's proximity to the island was convenient for your stay. We hope you had a wonderful time exploring the area, and we look forward to welcoming you back for another enjoyable visit in the future.Sincerely, Hotel Manager

Dear Dyana,Thank you for your feedback on our property. We are extremely sorry for each of the negative experiences you had at this hotel, as you have mentioned. Our apologies for all the issues you encountered during your stay, but this is certainly not the kind of guest experience we want you to have. Your concerns will be thoroughly investigated with our team and management to ensure effective actions are taken to resolve each of the issues. We request your understanding and consideration to give us another opportunity, and we don’t want you to have a negative impression of our hotel. We hope that you will consider it favourably.Sincerely, Hotel Manager

Dear Mia,Thank you for your kind words! We're thrilled to hear that everything was perfect during your stay with us. Your satisfaction is our top priority, and we're delighted to have met your expectations. We hope to have the pleasure of welcoming you back for another perfect stay in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed our convenient location, helpful staff, and competitive pricing. We apologize for any inconvenience with your original room but are glad we could accommodate you in a better one. We look forward to welcoming you back soon.Sincerely, Hotel Manager

Dear Guest,Thank you for the stay and for sending this detailed feedback. Appreciate your feedback and telling us what you liked and also the areas where we can improve. We will check each point you mention and take appropriate steps to improve the problem areas detected during your stay and will ensure that they don't reoccur. We hope to see you again soon.Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback! We're pleased to hear that you found our hotel's cleanliness to be good and appreciate your understanding regarding the ongoing upgrades and remodelling. We hope you enjoyed your stay overall and look forward to welcoming you back to our refreshed and upgraded hotel in the future.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to share your experience with our hotel. We will be sure to further look into your concerns and address any findings immediately. We strive every day to provide our guests with a superior guest experience. We apologize if we fell short of that goal. I will be sure to look into and correct any issues to ensure we provide a better guest experience. We hope to welcome you again soon.Sincerely, Hotel Manager

Dear Valentina,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

Dear Guest,Thank you for taking the time to share your experience. We apologize for the inconvenience with the stove and the pool being out of service. Your feedback helps us improve, and we'll ensure better communication and maintenance in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

Dear Guest,Thank you for providing a rating for your experience. We are happy to see that your stay was above average, but we would love to know how we can improve to make it a 10/10 experience next time. We hope to see you again soon.Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback. We're thrilled to hear that you always enjoy staying with us and find our location convenient for exploring the area. We apologize for any inconvenience caused by the remodelling and the temporary closure of the indoor pool. We appreciate your understanding during this time. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback! We're glad to hear that you found our family suite spacious enough for your needs and that you found the room to be clean. We appreciate your understanding of our older facilities and are pleased that you had a comfortable stay. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

Dear Nicole,Thank you for providing a rating for your experience. We appreciate your feedback and would love to know more about your stay to better understand how we can improve and meet your expectations. If there are any specific areas where we fell short, please let us know so that we can address them accordingly. We hope to see you again soon.Sincerely, Hotel Manager

Dear Guest,We're deeply sorry to hear that your experience did not meet your expectations and that you found our property to be different from what was depicted in the pictures. Please know that we will investigate and address any discrepancies to ensure that future guests have a more accurate representation of our accommodations. We appreciate your feedback and hope to have the opportunity to improve and provide you with a better experience in the future.Sincerely, Hotel Manager

Dear Guest,I have taken note of your comments and have shared these with our team for review. My apologies for the inconvenience. All required steps are being initiated to ensure that these are resolved to the optimum standards. Request your understanding and future consideration for a visit.Sincerely, Hotel Manager