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Reviews of Microtel Inn & Suites by Wyndham Pigeon Forge

2.5 out of 5
Microtel Inn & Suites by Wyndham Pigeon Forge
2045 Parkway, Pigeon Forge, TN

Reviews

8.0

Very good

Rating 10 - Excellent. 437 out of 1014 reviews" "
Rating 8 - Good. 296 out of 1014 reviews" "
Rating 6 - Okay. 121 out of 1014 reviews" "
Rating 4 - Poor. 72 out of 1014 reviews" "
Rating 2 - Terrible. 88 out of 1014 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Rosemary

Travelled with family
Disliked: Staff & service, property conditions & facilities
The toilet didn’t work well. Had to flush it about three for it to flush. Kids running up and down the hallway at 11 pm and I called the desk and he didn’t do anything about it. He said he had to catch them doing it but he never came up the third floor to check it out.
Stayed 2 nights in May 2024
Response from Hotel Manager on 27 May 2024
Dear Rosemary,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding the malfunctioning toilet and disturbance caused by other guests is concerning, and we regret that our response did not meet your expectations. Please rest assured that we take such matters seriously, and we will address them promptly to ensure a more comfortable experience for our guests in the future. Thank you for bringing these issues to our attention, and we hope to have the opportunity to provide you with a more enjoyable stay on your next visit.Sincerely, Hotel Manager

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Manager on 27 May 2024
Dear Michele,Thank you for the 5-star rating. We strive for guest satisfaction, and we are glad you were so satisfied. We believe in providing a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Hotel Manager on 27 May 2024
Dear Henry,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in May 2024
Response from Hotel Manager on 25 May 2024
Dear Angel,Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us. We look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager

2/10 Terrible

Donna

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was unfriendly when I questioned the staff about the quote that I was given! Argued with me about the pet fee. Which I was well aware of. When we finally agreed and got to our room it smelled of Mold! I am allergic to mold and couldn’t stay on in there. Went and asked for another room. Gave me the adjoining room. Could still smell it. The furniture was horrible and there was a sink in the middle of the room with no place to put your suitcase or hang your clothes. Very very disappointing.
Stayed 3 nights in May 2024
Response from Hotel Manager on 20 May 2024
Dear Donna,We sincerely apologize for the negative experience you encountered during your stay. It is disappointing to hear about the unfriendliness of our staff and the issues with the room, including the mould smell and inadequate furniture. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. Please rest assured that this does not reflect our usual standards, and we hope to have the opportunity to make it right for you in the future.Sincerely, Hotel Manager

10/10 Excellent

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never stayed @ Microtel Inns before & overall were very pleased. Nice staff & I thought it was very clean & well maintained
Stayed 2 nights in May 2024
Response from Hotel Manager on 23 May 2024
Dear Linda,Thank you for choosing Microtel Inns for your stay. We're delighted you were pleased with your experience and found our staff nice and the property clean and well-maintained. We appreciate your feedback and look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was The best breakfast we had out of the many hotels we had stayed at during our trip
Stayed 1 night in May 2024
Response from Hotel Manager on 17 May 2024
Dear Angela,We're thrilled to hear that you enjoyed our breakfast and found it to be the best during your trip! Providing delicious and satisfying meals is important to us, and we're delighted that we exceeded your expectations. Thank you for your kind words, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

6/10 Okay

Briana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is nice on the outside, up on a hill and looks recently remodeled. It was clean and I was not afraid of bugs. Cons: Bad remodeling job ( facets in odd places, we had a sink by the bed and if anything moved on the bed somehow it made the whole sink area echo, shower pressure was not good and shower head was blah) lots of noise could be heard around us. I think the person above us had a kid running around and we should not have heard all that noise so easily. Breakfast wasn’t great. My biscuit was hard, coffee tasted instant or concentrated, not a good array of options. Only black tea, 2 pastries. Front desk was very friendly. For the low price we paid, I’d give it 4 stars. But if someone is having to pay $75 and up a night. I would not be happy. I won’t be rebooking though, but if you just want a cheap room off the main roads, and can find it for under maybe $55, this may be perfect.
Stayed 1 night in May 2024
Response from Hotel Manager on 6 May 2024
Dear Briana,Thank you for sharing your detailed feedback about your recent stay. We're glad to hear that you found the exterior appearance of the hotel pleasing and that cleanliness met your expectations. However, we apologize for the inconvenience you experienced due to the aspects of the room that didn't meet your expectations, such as the odd layout and noise disturbance. We'll address these issues with our team to ensure improvements moving forward. Additionally, we appreciate your comments about breakfast, and we'll take them into consideration to enhance our offerings. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was like new. Spotless and spiffy. Great service.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 29 Apr 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you found everything in excellent condition, spotless, and well-maintained during your stay. Providing great service is our priority, and we're thrilled that you had a positive experience. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Brittany

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we definitely will stay again. breakfast is average, same as most with hot breakfast. the beds were comfy. we did have our service dog with us, but I had booked a pet friendly room which was actually quite nice with the laminate floors. definitely recommend if your wanting a nice quiet place that's not going to break the bank.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 24 Apr 2024
Dear Guest,Thank you for your kind words and for choosing to stay with us. We're thrilled to hear that you found our pet-friendly room accommodating for your service dog and that you enjoyed the comfort of our beds. It's wonderful to know that you appreciated our quiet atmosphere and value for money. We look forward to welcoming you and your furry friend back for another pleasant stay in the future.Sincerely, Hotel Manager

8/10 Good

Teresa

Travelled with pets, Travelled with partner
The couch that was in our room smelled like a dog. Floors need to be clean a little better.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 22 Apr 2024
Dear Teresa,We apologize for the inconvenience caused by the odour of the couch and any cleanliness issues with the floors. Your feedback is invaluable, and we'll address these concerns promptly to ensure a more pleasant experience for our guests. Thank you for bringing this to our attention. We hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Excellent

Elaine

Travelled with family
Staff helpful and knowledgeable about area
Stayed 1 night in Apr 2024
Response from Hotel Manager on 22 Apr 2024
Dear Guest,We're delighted to hear that our staff provided helpful and knowledgeable assistance during your stay. Providing exceptional service is a top priority for us, and we're glad that our team made a positive impression. Thank you for recognizing their efforts, and we hope to welcome you back soon.Sincerely, Hotel Manager

2/10 Terrible

Jerry

Travelled with family, Travelled with pets
Liked: Staff & service
The room had a dirty smell to it although it was clean. Faucet dripped and we did not sleep due to the constant loud drip. Left after first night because of the drip and not given refund. Staff was friendly. However, would not recommend.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 20 Apr 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay, including the dirty smell in the room and the dripping faucet. Your feedback is important to us, and we will address these concerns with our team to ensure improvements are made. We appreciate your kind words about our staff and regret that we did not meet your expectations. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 Good

Earletta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was back off the main road, therefore was quieter. Loved the breakfast.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 20 Apr 2024
Dear Earletta,Thank you for your positive feedback about your recent stay with us. We're delighted to hear that you appreciated our quiet location away from the main road and that you loved our breakfast offerings. Your satisfaction is important to us, and we're pleased that you enjoyed your experience. We look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here multiple times. Newly renovated, very clean, friendly staff, decent breakfast. Nice and Quite. Will stay here again
Stayed 1 night in Apr 2024
Response from Hotel Manager on 20 Apr 2024
Dear Guest,Thank you for your continued loyalty and positive feedback about our hotel. We're delighted to hear that you've enjoyed multiple stays with us and found our newly renovated accommodations clean and comfortable. We appreciate your compliments about our friendly staff and breakfast offerings. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

8/10 Good

Elisia

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very friendly
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Guest,Thank you for your positive feedback about our staff. We're delighted to hear that you found them friendly during your stay. Your satisfaction is important to us, and we appreciate your kind comments. If there's anything else we can do to enhance your experience during future visits, please let us know. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our quick two night stay.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Geraldine,Thank you for your great feedback. We're delighted to hear that you enjoyed your quick two-night stay with us! Providing a pleasant experience for our guests is our top priority, and we're thrilled that you had a positive experience overall. We look forward to welcoming you back again in the future!Sincerely, Hotel Manager

2/10 Terrible

Laxman

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 8 Apr 2024
Dear Laxman,Thank you for sharing your rating. We're sorry to hear that your experience didn't meet your expectations. If there are specific issues or areas where we can improve, please let us know. Your feedback is valuable, and we strive to provide better service. Visit again soon.Sincerely, Hotel Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 5 Apr 2024
Dear Jennifer,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

6/10 Okay

Fariba

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Fariba,We're glad you had a positive experience during your stay. If there's anything we can do to make your next stay even better and earn that perfect 5, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

leslie, evanston

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 26 Mar 2024
Dear Guest,Thank you for your feedback regarding our staff. We're glad to hear that you had a positive interaction with our team during your stay. Your satisfaction is our priority, and we appreciate your kind words. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Donna

Travelled with group
We loved the size of the room. The sink was a nice added feature. Enjoyed the breakfast because it had a great variety to choose from. It was a great trip when you have a nice clean room to say in and the bed was comfortable.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 20 Mar 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your positive feedback. We're delighted to hear that you enjoyed the spaciousness of your room and appreciated the added convenience of the sink. It's great to know that you found our breakfast selection to your liking and that you had a comfortable stay overall. We hope to have the pleasure of welcoming you back for another great trip in the future.Sincerely, Hotel Manager

8/10 Good

Charity

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Manager on 20 Mar 2024
Dear Charity,Thank you for providing a rating. If there's anything specific you enjoyed or if there are areas where we can further improve and earn a higher rating from you in the future, please feel free to share your insights. We hope to welcome you back soon.Sincerely, Hotel Manager

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 18 Mar 2024
Dear Guest, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

8/10 Good

Neil, Bartlett

Liked: Cleanliness, staff & service, property conditions & facilities
First stay in Microtel, turns out, it's a normal sized room. It does have a sink, mini-fridge, and microwave. The eco-toilet is remarkably loud when flushed, so you can hear that from other rooms some. Standard breakfast, ample parking.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 16 Mar 2024
Dear Neil,Thanks for your stay at our property. Appreciate your feedback and telling us what you liked and also the areas where we can improve. According to your observations, we will improve the hotel's amenities and services. Hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating.It is really encouraging.We feel proud when we get such ratings and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

Jeanna

On thing I had an issue with was the television, had access to the local channels and some specialty channels but didn’t have access for streaming services. Other than that it was great! Very clean, great location, staff was very nice and helpful. Would definitely stay again
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 11 Mar 2024
Dear Guest,Thank you for your feedback! We're glad to hear that you enjoyed your stay overall and found our property to be clean, with a great location, and friendly staff. We apologize for any inconvenience regarding the television streaming services. Your feedback is important to us, and we'll consider it for future improvements. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, easy access to everything
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 9 Mar 2024
Dear Julia,Thank you for your kind words! We're delighted to hear that you had a wonderful experience at our hotel and found it convenient for your needs. We strive to provide easy access to all amenities and ensure our guests have a comfortable stay. We look forward to welcoming you back again in the future!Sincerely, Hotel Manager

8/10 Good

Tequila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways are loud and you can hear it in the room. You can hear the next room flushing their toilet and taking a shower. Other than that, every was excellent
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 5 Mar 2024
Dear Tequila,Thank you for sharing your feedback. We're glad to hear that you found everything else to be excellent. However, we apologize for the noise issues you experienced with the hallways and adjacent rooms. We understand how important a peaceful stay is, and your comments will be taken into consideration as we work towards improvements. We'll do our best to ensure a more tranquil experience. Thank you for your understanding and valuable input.Sincerely, Hotel Manager

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a nice, quiet, conveniently located motel. The staff was friendly and accommodating. However, there appears to be some maintenance issues. This is my second time staying here. The first time the heat/air unit was damaged and repaired with duct tape. This time, one of the drapes was broken and hanging down. In both rooms, the toilet tanks were cracked. Otherwise, the rooms were very clean but, general maintenance definitely needs attention.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 4 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you found our motel nice, quiet, and conveniently located and that our staff was friendly and accommodating. However, we apologize for the maintenance issues you encountered during your stay. Your comments are valuable, and we'll address these concerns promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 Excellent

Sarina

Stayed 1 night in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Guest,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. It was very quiet. Breakfast was average and for the price it was worth it to stay. This is 2nd time at this hotel and would stay here again.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 3 Mar 2024
Dear Guest,Thank you for your excellent review! We're thrilled to hear that you found our beds comfortable and enjoyed the peaceful environment during your stay. We appreciate your feedback on the breakfast, and we're glad to know that you found the overall experience worth it for the price.We're honored to have you as a returning guest and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great quite place to stay.
Response from Hotel Manager on 2 Mar 2024
Dear Jeff,Thank you for your positive feedback! We're pleased to hear that you found our hotel to be a great and quiet place to stay. Providing a peaceful environment for our guests is important to us, and we're glad we could meet your expectations. We hope to welcome you back for another relaxing visit in the future.Sincerely, Hotel Manager

10/10 Excellent

Coco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 3 Mar 2024
Dear Guest,Thank you for your fantastic rating! We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're thrilled that we met your expectations. We look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 Excellent

amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 27 Feb 2024
Dear Mark,Thank you for your rating! We're glad to hear that you had a positive experience during your stay and would rate it 8 out of 10. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, comfortable bed. Great breakfast with sausage biscuits and gravy. Excellent value!
Stayed 5 nights in Feb 2024
Response from Hotel Manager on 25 Feb 2024
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our great location, cleanliness, comfortable beds, and delicious breakfast offerings. Providing excellent value and a memorable experience for our guests is our top priority, and we're delighted that we exceeded your expectations. We look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in
Stayed 1 night in Feb 2024
Response from Hotel Manager on 24 Feb 2024
Dear Evelyn,Thank you for your fabulous feedback. We are thrilled to know you loved every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 Excellent

Johnathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Manager on 23 Feb 2024
Dear Guest,Thank you for providing us with a perfect rating! We are thrilled to hear that you had a wonderful experience during your stay. If there is anything specific you enjoyed or any feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Feb 2024
Dear Ruth,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Excellent

Rosalinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and friendly place
Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel to be very nice, clean, and friendly. Providing a welcoming and comfortable experience for our guests is our top priority, and we're thrilled that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found our hotel to be in a good location. We strive to provide convenience and accessibility for our guests, and we're pleased that our location meets your needs. We look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

6/10 Okay

Dawn

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Hotel Manager on 16 Feb 2024
Dear Guest,Thank you for providing a rating for your experience. We are happy to see that your stay was above average, but we would love to know how we can improve to make it a 10/10 experience next time. We hope to see you again soon.Sincerely, Hotel Manager

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 16 Feb 2024
Dear Guest,Thank you for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

10/10 Excellent

Dalton

Stayed 2 nights in Feb 2024
Response from Hotel Manager on 16 Feb 2024
Dear Dalton,Thank you for providing us with a perfect rating! We are thrilled to hear that you had a wonderful experience during your stay. If there is anything specific you enjoyed or any feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

10/10 Excellent

Elsy

Travelled with family
Liked: Amenities
It’s very well located, clean, excellent breakfast, good price
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 11 Feb 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you found our hotel to be well-located, clean, and offering excellent breakfast at a good price. Your satisfaction is our priority, and we're thrilled that we met your expectations. We appreciate your kind words and hope to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty, hair in bathroom and worst their was blood on the door to restroom that wasn’t noticed till my kids were sleeping so I didn’t bother to go complain we we only there a few hours to rest
Stayed 1 night in Feb 2024
Response from Hotel Manager on 7 Feb 2024
Dear Guest,We deeply regret the unsatisfactory experience you had on your recent stay. We extend our sincerest apologies for the cleanliness issues you faced in your room. Rest assured, we are committed to thoroughly investigating these concerns and implementing necessary improvements to prevent such incidents in the future. Despite your disappointment, we hope you will consider giving us another opportunity to better serve you again soon.Sincerely, Hotel Manager

8/10 Good

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice motel, in a good location, at a reasonable price. The space was adequate and the beds were comfortable! But there were a couple of problems with the room itself. The cover on the air conditioning unit fell off shortly after our arrival. I just stood it up in a corner and notified the desk. Soon it was taped back up, right in place. Also, there was nor closet, nor were there any drawers, so you are left to work out of your luggage. But they provided a good breakfast! So overall, it was a good place to lay your head for a night or two and I would stay there again!
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 6 Feb 2024
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our motel's location, reasonable pricing, and comfortable beds. We apologize for the issues you experienced with the air conditioning unit and the lack of storage space in the room. Your comments are valuable, and we'll address these concerns to ensure a more enjoyable stay for our guests in the future. We're glad you appreciated our breakfast offerings and hope to welcome you back for another pleasant stay soon.Sincerely, Hotel Manager

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Everything was better than I expected. The only problem we had was Wi-Fi didn’t work for us. Otherwise we had a great stay.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 30 Jan 2024
Dear Rick,Thank you for choosing us! We're delighted to hear that you enjoyed your overall stay with us! We apologize for the inconvenience with the Wi-Fi and appreciate your understanding. Your feedback helps us improve, and we hope to welcome you back soon for an even better experience. Sincerely, Hotel Manager