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Rating 10 - Excellent. 1156 out of 1568 reviews" "
This hotel is clean, safe, has a great breakfast bar, outdoor and indoor pool, kind staff, and direct access to the Island park and other restaurants and attractiins. I loved it!
The nicest staff, from the breakfast ladies to the front desk to the custodial staff, everyone was so welcoming and responsive. Our room was clean and walkable to the Island. Always felt very safe, even walking back later in the evening. Would stay again!
Armando
Stayed 2 nights in May 2024
Response from Shenique on 7 May 2024
Thank you for staying with us! We are delighted you enjoyed your stay, and we hope you will visit us again, Fins up!
10/10 Excellent
nancy
Travelled with partner
6 May 2024
Liked: Amenities
All was great friendly staff
nancy
Stayed 2 nights in May 2024
Response from Shenique on 7 May 2024
Thank you for staying with us! We are delighted you enjoyed your stay, and we hope you will visit us again, Fins up!
You feel relaxed and ready to unwind as soon as you walk in the doors. It’s a really pretty hotel. You don’t want a room facing the main road though because you can hear the traffic unfortunately. Thankfully they let us change rooms immediately to the backside facing the Islands. The breakfast was not as good as we expected from a boutique hotel. They can and should do better. It was pretty much tasteless greasy food. We have had way better breakfast at other hotels.
Anna
Stayed 2 nights in Apr 2024
Response from Shenique on 22 Apr 2024
Thank you for staying with us! We are delighted you enjoyed your stay, we appreciate the feedback and we do apologize for the inconvenience , and we hope you will visit us again, Fins up!
All front desk staff were very friendly, accommodating and helpful. Property was clean with easy access to the island. We barely had to leave our hotel parking during our whole stay at pigeon forge.
Taylor
Stayed 1 night in Apr 2024
Response from Elia on 12 Apr 2024
Thank you for staying with us! We are delighted you enjoyed your stay, we appreciate the great feedback, and we hope you will visit us again, Fins up!
All the street noise, breakfast was not hot. Coffee was delicious.
Deddy
Stayed 2 nights in Apr 2024
Response from Elia on 7 Apr 2024
Thank you for staying with us! We appreciate your feedback; we do apologize for the inconvenience that this may have caused you. We hope you visit us again soon Fins up!
Carla and Fernando have always been very exceptional they've made all of our birthdays anniversaries special occasions and just any day very very nice very clean very good food very great staff love coming here
Marlena
Stayed 1 night in Mar 2024
Response from Elia on 28 Mar 2024
Thank you for staying with us! We are delighted you enjoyed your stay, and we hope you will visit us again, Fins up!
Property was at the island. Great attractions and food. Could easily spend a full day there with children Indoor and outdoor pool. Gym was basic but good for maintenance. Breakfast was good. A light fare but a good start for us as we had 2 lacrosse games to attend in Seymour Tennessee.
Justin
Stayed 2 nights in Mar 2024
Response from Elia on 25 Mar 2024
Thank you for staying with us! We are delighted you enjoyed your stay, and we hope you will visit us again, Fins up!
Thank you for staying with us! We are delighted you enjoyed your stay, and we hope you will visit us again, Fins up!
6/10 Okay
Patrice
21 Mar 2024
Liked: Cleanliness
Disliked: Staff & service
Staff not friendly. Room was on the street side. There was a Mustang car show, so it was extremely noisy and watching the noisy cars weave in and out of traffic as fast as they could was horrible. I'm not sure how the owners of the island (Wyndham) could have allowed that. Everything from the time we arrived in the city was an attempt to sell us a timeshare. Recognized it all. Attitudes change when you stand by "no" despite what the free gifts would be.
Patrice
Stayed 2 nights in Mar 2024
Response from Shantal on 22 Mar 2024
We do apologize for the inconvenience you experience while staying with us. Unfortunately, we are not affiliated with Wyndham, and we do not we sell timeshares at our hotel. We do hope you give us another try for a more pleasant experience.
The Staff was nice...friendly & kind all the way around...Made our trip off to a great start!
Shani
Stayed 1 night in Mar 2024
Response from Shenique on 8 Mar 2024
Thank you for staying with us! We are delighted you enjoyed your stay, and we hope you will visit us again, Fins up!
4/10 Poor
Pierce
Travelled with partner
8 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wifi did not work for us. I needed to work Friday of our vacation and I had to find somewhere else to work. Pool is small & no business center (just 2 computers on a small desk in the busy lobby. Just stay here if it’s cheap for all the attractions around it. Nothing great about this place smh
Pierce
Stayed 1 night in Mar 2024
Response from Shenique on 8 Mar 2024
Thank you for staying with us! We appreciate your feedback; we do apologize for the inconvenience that this may have caused you. We hope you visit us again soon Fins up!
We stay here everytime we go to Pigeon Forge. It is such a nice hotel, the staff, the atmosphere, the rooms, just everything. We can walk to The Islands.
Cherry
Stayed 4 nights in Mar 2024
Response from Elia on 8 Mar 2024
Thank you for staying with us! We are delighted you enjoyed your stay, and we hope you will visit us again, Fins up!
8/10 Good
Greg
6 Mar 2024
Greg
Stayed 3 nights in Mar 2024
Response from Shenique on 27 Mar 2024
Thank you for staying with us! We are delighted you enjoyed your stay, and we hope you will visit us again, Fins up!
10/10 Excellent
Kourtney
6 Mar 2024
Kourtney
Stayed 2 nights in Feb 2024
Response from Shenique on 26 Mar 2024
Thank you for staying with us! We are delighted you enjoyed your stay, and we hope you will visit us again, Fins up!