4/10 Poor
Carole
Travelled with partner
24 May 2024
Liked: Amenities
Disliked: Cleanliness
The property is definitely outdated and in need of repair. Handles falling off of dresser drawers, rips in carpet, dated furniture, etc.
The worst of it was the ants in the kitchen the first morning, and the silverfish in the dresser drawers of the next unit that we were moved to. We wasted an evening of a short vacation having to repack, move to a new room, and un-pack all over again. And when we asked for a later check out(noon instead of 10am), as a courtesy for that and the bug issues, we were given until 11:30, even after my husband asked to speak with the manager. Really?? Customer service at it's worse. And beware of the major sales pitch for a time share at the beginning of your stay. I would not recommend this place nor would I ever stay here again. Too bad. The outside is lovely.
Carole
Stayed 4 nights in May 2024