Lobby sitting area

Reviews of Hyatt Place Phoenix/Chandler-Fashion Center

3 out of 5
Hyatt Place Phoenix/Chandler-Fashion Center
3535 W Chandler Blvd, Chandler, AZ

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1000 reviews" "
Rating 8 - Good. 242 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 52 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice room. Would stay again in future
Stayed 1 night in May 2024

8/10 Good

Perla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to the freeway
Stayed 3 nights in May 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Blanca

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Close to eateries, wonderful pool area, great staff and comfortable clean rooms. Definitely staying here again if in the area.
Stayed 1 night in May 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

arlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy. Easy to hear noise in other rooms and in the halls
Stayed 3 nights in May 2024

10/10 Excellent

Nina, Bylas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place near shopping mall.
Stayed 1 night in May 2024

10/10 Excellent

Ruby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great price
Stayed 1 night in May 2024

10/10 Excellent

-

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Troy Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was comfortable and space in a single king room excellent
Stayed 2 nights in May 2024

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in May 2024

10/10 Excellent

Rutava

Rooms were super spacious and clean. The staff was really nice to accomodate early check in and provided regular room cleaning service
Stayed 4 nights in May 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Beautiful hotel.
Stayed 1 night in May 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2024

10/10 Excellent

Monique

Stayed 1 night in May 2024

10/10 Excellent

Tai, Dublin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff.
Stayed 1 night in May 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team stressed really nice. The rooms are suites so you can do paperwork comfortably for business. Breakfast is really good.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Einna

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
This was probably my favorite hotel to stay in, and I say that with over 50 years of travel under my belt. The best part was the room itself. Very spacious, with a nice living area (sofa/TV), kitchen area with coffee service and small frig, a separate bedroom, and bath. In the lobby, there was coffee and tea all day, along with a bowl of fresh fruit. The breakfast was very nice, with lots of choices. There was no visible restaurant, but there was a small bar and you could order from a select menu. I did that one night, and the food was great. Right across the street was the Chandler Fashion Center Mall - an easy walk. Everyone I dealt with was very nice, helpful, and friendly. Honestly, I don't think I would stay anywhere else on return visits to Chandler.
Stayed 7 nights in Apr 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent… very nice hotel and location
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Faculty and location was great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Angela, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Apr 2024

10/10 Excellent

Christy

Great stay. Everyone was nice and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Emmit

Travelled with partner
Liked: Cleanliness, amenities
Great experience! Hotel staff was friendly and accommodating. Will definitely stay on another return
Stayed 2 nights in Apr 2024

10/10 Excellent

HONGSHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I first booked Chandler Metro for 2 nights, it was dirty, dirty and toilet was moving, I cancelled the 2nd night moved to Hyatt Place and it was wonderful, super clean staffs are super nice and friendly, will definitely come back.
Stayed 1 night in Apr 2024

2/10 Terrible

Mario

Stayed 2 nights in Apr 2024

10/10 Excellent

Renee

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Mar 2024

10/10 Excellent

Robin, Window Rock

Travelled with partner
Liked: Amenities
My first at Hyatt Place, this specific location. The room was clean, spacious with wonderful greeting upon our arrival.
Stayed 1 night in Mar 2024

10/10 Excellent

lisa

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room set up was big & quite nice. Plenty of space to work, two big TV's that you can plug your phone into. The bed was THE most comfortable I've ever slept in! Staff wasn't the best & they don't have coffee out past 9am which is lame!
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 4 nights in Mar 2024

10/10 Excellent

Ron

Stayed 1 night in Mar 2024

10/10 Excellent

Adam R, Columbia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid property in a nice part of town.
Stayed 3 nights in Feb 2024

8/10 Good

Jenny

Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Toilet ran after ever flush. Pillows and bed not as comfortable as some other brand properties
Stayed 3 nights in Feb 2024

10/10 Excellent

Melinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick, professional and friendly staff. Room was very clean and everything in working order. Requests for the little extra items were handled with ease. Stay was pleasant.
Stayed 1 night in Feb 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeannine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and staff were great
Stayed 2 nights in Jan 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Really good breakfast
Stayed 4 nights in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Alonso

Stayed 1 night in Jan 2024

10/10 Excellent

Brandon, Alabaster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Constant maintenance, huge array of complimentary breakfast options, room was very spacious, workers were very friendly 3 star hotel with 5 star service
Stayed 7 nights in Dec 2023

10/10 Excellent

Amanda

Stayed 1 night in Jan 2024

10/10 Excellent

Sung Hun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my cap at the hotel, but I called the next day and got a call saying the cap was found. The cap was safely delivered by courier, and the hotel staff and manager were very friendly. I was satisfied with this hotel, and I highly recommend it. I am also satisfied with the facilities and entire service. Go to this hotel when you visit to phoenix!!!
Stayed 1 night in Dec 2023

8/10 Good

Sharon

Stayed 2 nights in Dec 2023

10/10 Excellent

xuejun

Stayed 2 nights in Dec 2023