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Reviews of Extend A Suites Tempe

2.5 out of 5
Extend A Suites Tempe
1660 W Elliot Rd, Tempe, AZ

Reviews

5.4
Rating 10 - Excellent. 237 out of 1052 reviews" "
Rating 8 - Good. 116 out of 1052 reviews" "
Rating 6 - Okay. 131 out of 1052 reviews" "
Rating 4 - Poor. 177 out of 1052 reviews" "
Rating 2 - Terrible. 391 out of 1052 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The site was not clean and needed repairs
Stayed 1 night in May 2024

2/10 Terrible

ty

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Shalee

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely dirty. Plug in bathroom didn’t work. I was afraid to even sleep in the bed as I thought it might have bugs in the bed.
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in May 2024

10/10 Excellent

Monica

Liked: Cleanliness, amenities
Love that it has a kitchen
Stayed 1 night in Apr 2024

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The carpet on my roon it was super dirty, real bad
Stayed 1 night in May 2024

10/10 Excellent

Edward, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay the night.
Stayed 1 night in Jan 2024

6/10 Okay

Jerret

Stayed 1 night in May 2024

4/10 Poor

allen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor room cleaning service, vanity needs repair, carpet tore, room in poor shape
Stayed 5 nights in Apr 2024

2/10 Terrible

latonya

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Its was not convenient for me coming from chicago and no pool available
Stayed 2 nights in May 2024

4/10 Poor

Chenique, Fort mohave

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have to say this was the worse place I’ve ever stayed . The condition was horrible, room smelled horrible. I can’t believe they even rented that room to anyone
Stayed 1 night in May 2024

4/10 Poor

Gabi

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
If I had known that the pool was “out of service” I most definitely wouldn’t have booked this hotel when my friend and I flew all the way out for an event and to be able to spend time in a pool. Waste of money and time and the place was not clean.
Stayed 1 night in Apr 2024

2/10 Terrible

Julius

Disliked: Cleanliness, staff & service, property conditions & facilities
People smoking pills other drugs on property my $100 deposit was missing I was kicked out for supposedly smoking in my room which never happened at all . Pool was filthy ice machine and water machine broken no iron in the room but an ironing board and the smell of the rooms sticks to your clothes and luggage. It’s not a place for vacationers but it’s a place for the displaced and I understand that but it wasn’t worth what I paid, it was just convenient
Stayed 2 nights in Apr 2024

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Amy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This was my 2nd stay at this hotel. The first room had chewed up, worn down furniture but the room was clean. This 2nd time, in a different room, it was the opposite. The furniture was newer and nice but the room was a bit dirty. The carpet was freyed and coming up on the edges and by the bathroom. The tub had mold growing around the edges and was filthy. The staff is always pleasant but the cleaning and maintenance staff need to step it up.
Stayed 1 night in Apr 2024

8/10 Good

Monica, Mesa

Stayed 2 nights in Apr 2024

8/10 Good

Monica, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Sandra

Liked: Staff & service
I give it a 3 rating because their elevator doesn't work properly
Stayed 1 night in Apr 2024

10/10 Excellent

NormaE

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed overnight it was comfortable
Stayed 3 nights in Apr 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very helpful and great customer service.
Stayed 1 night in Apr 2024

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Property conditions & facilities
In need of general maintenance.
Stayed 2 nights in Apr 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5star
Stayed 1 night in Apr 2024

4/10 Poor

Dollfin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff is great but facilities and furniture are run down inside. It was as clean as it could be.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

8/10 Good

Francine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Staff are so helpful willing to work with you'
Stayed 3 nights in Apr 2024

4/10 Poor

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding had stains on the comforter. The room was dated and had white patches of repairs on the drywall not painted. Reminded me of Motel 6. No one at the front desk when checking out.
Stayed 1 night in Apr 2024

8/10 Good

Elizabeth

Stayed 6 nights in Apr 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, very patient, and most helpful and the price is good .
Stayed 4 nights in Apr 2024

6/10 Okay

Kathy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was very dated. Missing tiles, missing lightbulb,
Stayed 1 night in Apr 2024

10/10 Excellent

Elba, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Low key and great to relax
Stayed 2 nights in Mar 2024

2/10 Terrible

Eduviges

Disliked: Cleanliness, staff & service, property conditions & facilities
They assigned a room that didn’t have some light bulbs and some were not working. Some wall plugs were not working either. It had a hole in the ceiling with cables showing out as they may have removed a light lamp. Asked to change to another and they did but it had same hole at ceiling, some light bulbs not working… I brought some for the 1st room. Shower really tricky to open and or close knob for water running. Towel bar at shower felt 2 times so, I better stoped using it. Very durty carpet. Phone cables at floof because phone was at the closet. Coffee maker also was storaged at cabinet but not clean, full of dust. Worst experience I ever have in my life. The should reimburse at list one night. I mention the front desk about 1rst room and her answer was they were remodeling that room, but why do they gave us that room then? Terrible experience with booking my forst time with Expedia too.
Stayed 2 nights in Apr 2024

4/10 Poor

Sheri

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was out of service, the ice machines were broken, there was no breakfast, and the wifi was down for a few hours. Also the bathroom was not clean. The intake staff were friendly and upfront about the issues, and worked to get the wifi up and running. the checkout staff allowed a late check out, but were supposedly sold out and unable to push it to 1pm. In the end we were out before that, but we weren’t feeling great after the heat of the previous day and were counting on a pool day before the airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Makai

Stayed 4 nights in Apr 2024

10/10 Excellent

Planet-C-Note

It was decent you can get some sleep
Stayed 1 night in Mar 2024

2/10 Terrible

Kurt

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, no hot water under construction, horrible
Stayed 1 night in Apr 2024

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Yupin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was disgusting.
Stayed 1 night in Mar 2024

4/10 Poor

Adriana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom tub was dirty, floors were dirty, lamps were dusty, some electrical outlets didn’t work. Property had loud clients.
Stayed 1 night in Apr 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkabout to store and food
Stayed 3 nights in Apr 2024

6/10 Okay

Laura

Stayed 1 night in Apr 2024

4/10 Poor

Cindy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room needs to be updated. I guess it was okay considering the price.
Stayed 2 nights in Apr 2024

2/10 Terrible

ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
While checking in they stated that they canceled my reservation then said that they didn’t have a room available for three people on a room with one double bed. However my friend booked a room after me and they gave him a room with two queen beds. No breakfast was available and the property was not pet friendly even though I’m disabled and have service animal with certificates they gave me a hard time we ended up convincing them to allow my dog to be with me since my disability is military related. I guess being in a wheel chair missing my legs wasn’t good enough.
Stayed 1 night in Apr 2024

2/10 Terrible

Debra

Disliked: Cleanliness, property conditions & facilities
Never will I ever visit again. Thoroughly dissatisfied. Didn’t sleep a wink, lots of sketchy activity outside. Felt unsafe.
Stayed 1 night in Apr 2024

6/10 Okay

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location
Stayed 2 nights in Apr 2024