"One of the evening receptionists, a shorter woman with glasses, was excellent! She went above and beyond to help me when I was facing some issues related to my reservation. My debit card was cancelled due to my travels and although she was not allowed to accept cash deposits, she took a cash deposit from me and even lowered it so she wasn’t taking all of my money. I would have not had anywhere to sleep for the night until my bank opened in the morning. She is awesome.
However when I checked out, I was trying to explain how the woman had helped me and wanted to attempt to retrieve my cash fearing an issue, two gentlemen appeared totally annoyed and disgusted by me whilst i vocalized my desire for the cash deposit to be returned. They treated me as if I was some creep off the streets instead of a paying customer who reserved a multiple night stay."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
