Lobby

Reviews of Comfort Suites Phoenix Airport

2.5 out of 5
Comfort Suites Phoenix Airport
1625 S 52nd St, Tempe, AZ

Reviews

8.0

Very good

Rating 10 - Excellent. 466 out of 1001 reviews" "
Rating 8 - Good. 265 out of 1001 reviews" "
Rating 6 - Okay. 136 out of 1001 reviews" "
Rating 4 - Poor. 66 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in May 2024

10/10 Excellent

Enrida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, peaceful, comfortable beds staffs helpful, close to the airport, love breakfast
Stayed 4 nights in May 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dora

Pool was dirty, and the AC wasnt working okay..
Stayed 1 night in May 2024

10/10 Excellent

Cornelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is currently construction work in front of the hotel so access is restricted but the hotel is still easy to reach. However, it can be a bit noisy. Otherwise everything was great.
Stayed 1 night in May 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great and breakfast was great
Stayed 3 nights in May 2024

8/10 Good

Heather, Winslow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Mira Hinton on 22 May 2024
You are truly valued.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

6/10 Okay

dollybarbie

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Stayed 3 nights here with my husband and 3 children 1st night i saw a shadow of what looked to be the shape of a man standing by my doorway i laid back down and forced myself to sleep. Sat morning my husband said he saw a dark shadow when he got up to go the restroom but when he turned on the light it was gone. Sunday morning my 12 year old said she saw a man standing by looking at me and my husband sleep then turned to her and just starred at her she said she turned around and covered herself.sunday night we all slept with the hallway lights on. Its a dark creepy hotel at night and a lot of noises going on.
Stayed 3 nights in May 2024
Response from Mira Hinton on 21 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Janice

Great place to stay. Everyone was great!!
Stayed 1 night in May 2024
Response from Mira Hinton on 21 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Jessica.

Travelled with group
Shower faucet is broken not very well clean ,breakfast is so so
Stayed 2 nights in May 2024
Response from Mira Hinton on 21 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

maria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didn’t like that there were flies and mosquitos in our room
Stayed 1 night in May 2024
Response from Mira Hinton on 20 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Destiny

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Was not worth the price.
Stayed 2 nights in May 2024
Response from Mira Hinton on 18 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Earl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 1 night in May 2024
Response from Mira Hinton on 18 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Guillermo, san luis

Travelled with family
Very good everything
Stayed 1 night in May 2024
Response from Mira Hinton on 13 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Blanca

Travelled with family
Liked: Cleanliness, staff & service
Conditions
Stayed 1 night in May 2024
Response from Mira Hinton on 13 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

David

Quiet and clean!
Stayed 1 night in May 2024
Response from Mira Hinton on 14 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Susan, Menomonie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, close to restaurants and airport.
Stayed 1 night in May 2024
Response from Mira Hinton on 12 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Lucretia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay here. Will stay again when in the area.
Stayed 3 nights in Mar 2024
Response from Mira Hinton on 12 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Comfort Suites were helpfil and feiendly and the hotel was very convenient for Skyharbor
Stayed 1 night in May 2024
Response from Mira Hinton on 12 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Gerardo

Liked: Staff & service
Disliked: Property conditions & facilities
Needs upgrade, carpet ripped or stained in many areas. Room had an odd odor. Other hotels rated the same are in better shape.
Stayed 1 night in May 2024
Response from Mira Hinton on 12 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Jeff

Stayed 1 night in May 2024

8/10 Good

Ewa

Stayed 1 night in Apr 2024
Response from Mira Hinton on 9 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk - Maria!!
Stayed 1 night in May 2024
Response from Mira Hinton on 7 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Peninah

Stayed 5 nights in May 2024

10/10 Excellent

Ashlie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect size it was quiet and the pool was clean the staff was great!
Stayed 3 nights in May 2024
Response from Mira Hinton on 7 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Cynthia

Disliked: Staff & service, amenities
Of all the hotels around the Bush airport, this was one of the most economical in a pinch. I would pick another hotel. No working vending machine or water available available. Tile floor in room was greasy. Pro's are there is a restaurant right accross the parking lot and it was cheap for a quick sleep.
Stayed 1 night in May 2024
Response from Mira Hinton on 7 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and spacious
Stayed 1 night in May 2024
Response from Mira Hinton on 7 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Roberta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Water was too hot to shower and had a hard time to fiddle with the faucet.
Stayed 1 night in Apr 2024
Response from Mira Hinton on 2 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet even so close to the airport. Friendly staff, and convenient breakfast. Only complaint was the bathtub had rust spots.
Stayed 1 night in Apr 2024
Response from Mira Hinton on 2 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Erik

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived into our room our beds were not made so I called the front desk. The poor young man at the front desk was the only person working at the hotel. He came and took pictures and said he would contact management. He couldn’t escape the front desk from checking people in. One and a half hours later after 12am I went down to the desk and said please can I have sheets and I’ll make the beds myself. He did comply. Unfortunately the manager the next day said I would have to go through Expedia since it’s a third parts to get a discount or refund. The management is absolutely terrible!!!
Stayed 1 night in Apr 2024
Response from Mira Hinton on 29 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Love breakfast
Stayed 1 night in Apr 2024
Response from Mira Hinton on 29 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Apr 2024
Response from Mira Hinton on 29 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and clean beds, decent breakfast
Stayed 1 night in Apr 2024
Response from Mira Hinton on 29 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Overall, for the price, our stay here was good. The room was fairly clean, breakfast was fresh and staff was polite and helpful. The shared area of the hotel could definitely use some updating, along with the rooms (bathroom especially).
Stayed 2 nights in Apr 2024
Response from Mira Hinton on 29 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Denise

Stayed 1 night in Apr 2024
Response from Mira Hinton on 9 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one

4/10 Poor

Michael

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and checked bed and found blood under the covers.
Stayed 2 nights in Apr 2024
Response from Mira Hinton on 29 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Pamela

Disliked: Staff & service, property conditions & facilities
No airport transportation. Staff u friendly and not helpful at all. Bathtub faucet driped all night and kept us awake, the staff needs customer service training. Internet was down I had to arrange my own transy
Stayed 1 night in Apr 2024
Response from Mira Hinton on 29 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Mira Hinton on 29 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Jaime

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Honestly, I travel a lot for work, I stayed here for location convenience; however I wish I wouldn't have. I will pay extra next time. The pool was freezing, the outdoor chairs were broken and covered in paint splatter. The gym was dirty with no clean towels, and hardly any equipment, the room had plaster on the door/floor, the room had a stale smell. The only thing that was decent was the breakfast. there was also construction going on outside which wasn't ther fault, but not convenient
Stayed 3 nights in Apr 2024
Response from Mira Hinton on 29 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Paolo

Stayed 2 nights in Apr 2024
Response from Mira Hinton on 2 May 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Andrew

Stayed 1 night in Mar 2024
Response from Mira Hinton on 29 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Payman

Travelled with family, Business traveller
Disliked: Staff & service
Construction every were!!!!!!!!
Stayed 3 nights in Jan 2024
Response from Mira Hinton on 9 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Mira Hinton on 29 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Arnoldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious.
Stayed 2 nights in Mar 2024
Response from Mira Hinton on 9 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

John

Liked: Staff & service
Disliked: Property conditions & facilities
The room itself was clean but the carpet in the hall was bare, there was plaster coming down like they were doing construction and the tv remote didn't have working batteries
Stayed 1 night in Mar 2024
Response from Mira Hinton on 9 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Elizabeth

Stayed 1 night in Mar 2024
Response from Mira Hinton on 9 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

George a.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mira Hinton on 9 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Dale

Clean
Stayed 1 night in Mar 2024
Response from Mira Hinton on 9 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and convenient to the airport. Quiet. Breakfast is average, typical of this type of hotel. The facility is a bit rough in places, apparently due to some customer damage. We didn't see any crazies though. Family friendly facility.
Stayed 1 night in Mar 2024
Response from Mira Hinton on 9 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Omvir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience not safe at all
Response from Mira Hinton on 9 Apr 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.