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Reviews of Valley Forge Casino Resort

4 out of 5
Valley Forge Casino Resort
1160 1st Avenue, King of Prussia, PA

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1014 reviews" "
Rating 8 - Good. 261 out of 1014 reviews" "
Rating 6 - Okay. 115 out of 1014 reviews" "
Rating 4 - Poor. 72 out of 1014 reviews" "
Rating 2 - Terrible. 69 out of 1014 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a lacrosse tournament. The hotel was priced better than most in the area and everything was good. No issues and clean. Only issue is the smoking in Casio but that is in a different building from hotel.
Stayed 2 nights in May 2024

2/10 Terrible

Tessa

Travelled with family, Business traveller
Disliked: Amenities
Ok I was asked to check in a room I did not reserve I did but declined the room and still was given a different room not the one I saw in pictures I’m disappointed
Stayed 3 nights in May 2024

10/10 Excellent

Diane

Travelled with family
Liked: Staff & service
Nice hotel Needs upgrade
Stayed 1 night in May 2024

6/10 Okay

Nicholas

Travelled with partner
Disliked: Staff & service
Overall, very average property. Nothing fancy/elegant, but also not unbearable. Compare this hotel to your local holiday inn. For the price of roughly $250 on memorial day weekend, it was worth it. Any other weekend, I would have been let down. Room was average. Carpets are old and could be cleaned. Balcony doors are sealed shut. Smart TV was a plus. The check in process was great, liked the pre-check in process and virtual key on the app. Allowed me to bypass the front desk and go straight to my room upon arrival.
Stayed 2 nights in May 2024

10/10 Excellent

Ezgi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was friendly and close to the mall.
Stayed 1 night in May 2024

4/10 Poor

Charles, Pembroke

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Worst Hotel I have stayed in for a long time. Checked in on a Thursday and never received maid service. No new towels. Bathroom was not clean. Sink in room had trouble draining. I travel a lot and never experienced things like this. I would not stay there again for the money per room.
Stayed 3 nights in May 2024

10/10 Excellent

Rilana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and hotel is good situated
Stayed 10 nights in May 2024

8/10 Good

Yarelis, Tomball

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Valley Forge Casino Hotel was very nice. I attended a work conference there and had no complaints
Stayed 2 nights in May 2024

10/10 Excellent

Crystal

Great stay
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 23 May 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

8/10 Good

Stephen, Puerto Vallarta

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good property for a few nights, but not something I would recommend for vacationing. What is best about the property is that because it is attached to the casino there is always activity and staff on duty to assist. There is also a ton of security, so even coming back late there was no concern for safety.
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 23 May 2024
Thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in May 2024
Response from Guest Relations Manager on 20 May 2024
Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

8/10 Good

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an all around good stay. Rooms were good, quiet in the room, clean rooms and bathroom., staff was very helpful, valet made life great with all the raun from the weekend.
Stayed 2 nights in May 2024
Response from Guest Relations Manager on 20 May 2024
We greatly appreciate your feedback and for taking the time to rate us. Your input is invaluable to us, and we're thrilled that you had an excellent experience during your recent visit.

2/10 Terrible

Teresa

Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Valley Forge Casino Resort on 15 May 2024
Thank you for taking the time to leave us a rating, Teresa. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help.

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and lots to do
Stayed 2 nights in Apr 2024
Response from Guest Relations Manager on 13 May 2024
Thank you for rating us five stars! We are delighted to see you enjoyed your experience and we look forward to your next visit.

10/10 Excellent

Josiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2024
Response from Guest Relations Manager on 13 May 2024
Thanks for sharing your great experience! Hope to see you soon for more outstanding service.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s was ok, there was a fraternity celebration for the weekend going on so it was very crowded but we enjoyed it
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 10 May 2024
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The lighting in the bathroom was very limited. Improved lighting is strongly suggested.
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on 30 Apr 2024
Thank you for your feedback and your review, David. We hope to welcome you back in the future for another great stay.

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 29 Apr 2024
Thank you for taking the time to share your feedback. Your review is important to us and we are eager to have the opportunity to serve you again in the future.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. I stayed in room 1404 at the stardust tower on Saturday. Very clean and quiet spot. Vinay from the front desk was super nice and friendly! He was very helpful and had a smile on his face always. If I stay in king of Prussia again it will for sure be here.
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 22 Apr 2024
Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

8/10 Good

Tracey, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Relations Manager on 23 Apr 2024
Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

10/10 Excellent

John, Coatsville

Liked: Cleanliness, staff & service, property conditions & facilities
The security and staff were nice. I didn't like that i had to put up a $100 security deposit up front. I did get it back the next day but they should claim that from the beginning
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 23 Apr 2024
Thank you, John, for your feedback and your 5-star review. We hope to welcome you back soon for more excellent guest service!

8/10 Good

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the suite rooms are nice, some have separate living rooms and bedroom. I do like to dual air condition units. I don't like the shower area. There is NO fan cutoff so it constantly runs and therefore you hear a hum the entire time. There is only a glass half-wall for the shower that lets water to splash all over the floor. Yes there is a towel for the floor but it's annoying to get out of the shower onto a wet towel or mat.
Stayed 4 nights in Apr 2024
Response from Guest Relations Manager on 19 Apr 2024
Thank you, Patrick, for your feedback and your review. We appreciate your comments, and we will be sure to share them with our internal operations team for review. We hope we are able to welcome you back in the future for another great time.

10/10 Excellent

Nuntanit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Room was spacious and clean Great location
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on 19 Apr 2024
Thank you for your feedback and your 5-star review! We're thrilled to hear that you enjoyed your stay, and we can't wait to welcome you back again soon!

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was run down the place is old . The food venues they had on site was not open to public all private venue . I went and had to get my own towels . This place sucked and will never stay there nor will I recommend them to anyone . I don’t care if they gave me a free room don’t waste your time or money. Period
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on 17 Apr 2024
We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.

10/10 Excellent

Saafab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel very nice place
Stayed 4 nights in Apr 2024
Response from Guest Relations Manager on 17 Apr 2024
We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. House keeping never came during stay
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on 15 Apr 2024
Thank you, Brandon, for your review. We're happy to hear you had a five-star stay, and remember, next time, a room refresh is just one call away!

10/10 Excellent

Donald

Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 7 May 2024
Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

6/10 Okay

Issa

Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 7 May 2024
Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

8/10 Good

RuthAnn, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 15 Apr 2024
Thank you for your review! We value your feedback and can’t wait to serve you again.

8/10 Good

YUNG

Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 7 May 2024
Thank you for your review! We value your feedback and can’t wait to serve you again.

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a perfect location that fit our needs. Easy drive to Philly.
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on 10 Apr 2024
Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Chop House was amazing
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 8 Apr 2024
Thank you, Brian, for your feedback and your 5-star review!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 5 Apr 2024
Thanks for sharing your great experience! Hope to see you soon for more outstanding service.

8/10 Good

Tammy

Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 23 Apr 2024
Thank you for your review, Tammy! We can't wait to welcome you back soon.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 2 Apr 2024
Thank you, Matt, for your 5-star review!

10/10 Excellent

Tony, coatesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Me and my wife had a great time.had dinner near by, hit the casino for a few hours, had some drinks and off to our room we went. Definitely will be booking another stay there very soon...
Stayed 1 night in Mar 2024
Response from Valley Forge Casino Resort on 29 Mar 2024
Thank you for your recent visit and for sharing your experience. Please come back to see us again soon!

10/10 Excellent

Brett

Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 15 Apr 2024
Thank you, Brett, for your 5-star review!

8/10 Good

Kraig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appropriately priced and fun stay
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 25 Mar 2024
Thank you for your review, Kraig. We can't wait to welcome you back for another great time!

8/10 Good

fire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 19 Mar 2024
Thank you for your review. We hope to welcome you back again in the future for another great stay.

10/10 Excellent

Annastayesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2024
Response from Guest Relations Manager on 18 Mar 2024
Thank you, Annastayesa, for your feedback and your 5-star review!

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friends came up to Pennsylvania to go to Pennhurst and decided to stay overnight at this casino hotel. The property is huge and a bit overwhelming at first, but there was plenty of staff around and they were willing to answer questions. Room was clean. Can’t wait to stay here again. We had a blast!
Stayed 1 night in Feb 2024
Response from Guest Relations Manager on 18 Mar 2024
Thank you, Aaron, for your feedback and your 5-star review! We're thrilled to hear that you enjoyed your recent stay, and we hope to welcome you back again for another amazing stay!

10/10 Excellent

Delila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and assistance. Super clean and comfy beds
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on 18 Mar 2024
Thank you, Delila, for your feedback and your 5-star review! We hope to welcome you back soon!

4/10 Poor

Pablo

Liked: Staff & service
Disliked: Property conditions & facilities
I attended an event at this hotel, unrelated to the casino. The main issue I had was the lack of good food options in the hotel, particularly for breakfast. Most of their restaurants are really spots in a fast food court that do not open early. Vegetarian options are almost nonexistent and the food from "the tavern" was bad. The rooms were clean and spacious but the corridors had a weird smell.
Stayed 2 nights in Mar 2024
Response from Guest Relations Manager on 18 Mar 2024
Thank you for taking the time to leave us a rating. We work very hard to make every experience memorable and exceptional, and we're disappointed to see we didn't achieve that during your visit. Please contact us directly through our official property website so we can help.

6/10 Okay

Patricia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The room and bathroom were not that clean. And the water pressure in the shower was awful
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on 8 Mar 2024
Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on 4 Mar 2024
Thank you for your 5-star review, Crystal!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A perfect stay!
It was lovely! We had absolutely no issue. There is valet parking ( which was super convenient as i wasnt prepared for the snow that came during the stay.) Our room was clean and well stocked. The front desk staff gave percise directions/instructions of the resort and its amenities. The casino was great as well, it has a vibe completely separate from the hotel but was just as professional and helpful ( top tier bar 👌)
Stayed 3 nights in Feb 2024
Response from Chris J on 28 Feb 2024
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more "perfect ten" guest service very soon.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Chris J on 28 Feb 2024
Rafael - Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff
Vinay, was nothing short of amazing.. he was very informative, kind, and helpful!
Stayed 1 night in Feb 2024
Response from Chris J on 28 Feb 2024
Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more "perfect ten" guest service very soon.

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent from dining to shopping to gambling and activities, couldn’t pick a better place.
Stayed 1 night in Feb 2024
Response from Chris J on 28 Feb 2024
Marie - We're thrilled to hear you enjoyed your visit to our property and we hope to welcome you back again soon for another five-star experience.