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Reviews of SpringHill Suites Philadelphia Airport Ridley Park

3 out of 5
SpringHill Suites Philadelphia Airport Ridley Park
201 Industrial Hwy, Ridley Park, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 890 reviews" "
Rating 8 - Good. 248 out of 890 reviews" "
Rating 6 - Okay. 56 out of 890 reviews" "
Rating 4 - Poor. 37 out of 890 reviews" "
Rating 2 - Terrible. 19 out of 890 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Calvin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in on 5/8/24 and visited Fitness room first upon obtaining room key since my plan was to work out everyday there. The Fitness room felt like 85 degrees and it was evident A/C was not working. Informed front desk. Went to my room assigned on 5th floor and the Room was at 75 and thermostat set at 70. Here again the A/C was not working; however, they did provide another room on 2nd floor that was working better except the HVAC unit would periodically make loud noises throughout the night. Cleanliness: microwave was dusty, left over hairs were in bathroom sink from previous occupants. Keep in mind they do not provide lotion or trashcan liners. So bring your own lotion. Free Breakfast: OK but not the worse nor best. Worked out on 5/9 morning in Fitness Center before it got too hot since A/C still not working. 5/10 noted Fitness door propped open to let cool in. 5/11 on day of check out Fitness Room A/C finally working. The highlight of the hotel is the staff: From the shuttle van driver, housekeeping, breakfast attendant, and front desk they are the nicest people.
Stayed 3 nights in May 2024

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay wish breakfast on weekends was earlier
Stayed 1 night in Apr 2024

10/10 Excellent

Clyde

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to fly
Stayed 1 night in Apr 2024

10/10 Excellent

Kristy Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very friendly and the airport shuttle was prompt. Very clean!
Stayed 3 nights in Apr 2024

8/10 Good

Ayah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Edia

Liked: Property conditions & facilities
Disliked: Staff & service
No housekeeping service for a 2 night 3 day stay :(. Broken pool, kids couldn't swim.
Stayed 2 nights in Apr 2024

10/10 Excellent

Suzanne, Levant

Travelled with family
Liked: Staff & service, amenities
Pool was frigid!!! Everything else was very good. Would stay sgain.
Stayed 5 nights in Apr 2024

4/10 Poor

Cynthia

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Had to change room as thermostat was inoperable. Second room given was not cleaned well, had the smell of pot, found dirty fork and dirty sock in the room. Mattress were very squishy, not firm at all. One elevator broken, ice machine on floor not working. Went to do laundry, one washer and one dryer out of order, the other machine didn’t spin the clothes and left them soaked, put in to dry after squeezing out the excess water and they were still soaked at end of the dry cycle, took to front desk to get them dried. Price for wash and dry was high ($5 each). The breakfast was nothing worthy to talk about, tried to make tea, no hot water available, The customer service was great however, the hotel itself needs maintenance to be on top of these issues. Would not recommend!
Stayed 1 night in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lawanda

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and clean staff was very nice and helpful at the desk
Stayed 2 nights in Apr 2024

10/10 Excellent

Preston

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Workers were lovely but when they turned down our room they did not give us brand new hand towels. Also founds some bugs on the wall. Overall good stay especially because it was last minute.
Stayed 7 nights in Apr 2024

8/10 Good

James

Stayed 1 night in Apr 2024

2/10 Terrible

Giavanna

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was far from the city.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean
Stayed 1 night in Apr 2024

10/10 Excellent

Kennize

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel best I’ve stayed at so far one thing that stinks was location it’s not by anything really but I would stay there again.
Stayed 2 nights in Apr 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pool was closed, one of the two elevators was out of service. There was a hair stuck to the shower wall in our room (upon arrival) and something hard/solid stuck to the clean sheets the hotel provided for use on the sofa bed. It wasn't awful; it just could have been better.
Stayed 1 night in Apr 2024

4/10 Poor

Maria

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We get there around 3:50 the room was not ready. They charged $25 for parking they didn’t mention when we do the reservation. The room just have 2 big towels, no extra blanket for the sofa bed, no sugar for the coffe in the room. Not friendly people at the front desk.
Stayed 1 night in Mar 2024

2/10 Terrible

Jisun

Stayed 1 night in Mar 2024

8/10 Good

Xavier, Gatineau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and spacious room!
Stayed 1 night in Mar 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 1 night in Mar 2024

6/10 Okay

Virginia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, clean rooms, decent breakfast, and a free airport shuttle.
Stayed 1 night in Feb 2024

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and helpful. I can't wait to go back
Stayed 1 night in Feb 2024

8/10 Good

Sean

Liked: Property conditions & facilities
Breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Monique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel the view the site property was great my children enjoyed the pool the comfortness the price was reasonable I loved it the beds was so comfortable I will come again and again and I’ll refer people as well.
Stayed 2 nights in Feb 2024

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Emily, Vineyard Haven

Stayed 1 night in Feb 2024

2/10 Terrible

Taheera

Travelled with family
Disliked: Cleanliness, staff & service
Elevator broke so I had to dent another room on the 1st fl maybe it was just bad timing
Stayed 1 night in Feb 2024

8/10 Good

Sameria

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sub par
Employees were very nice. I did have an experience with bugs in my room I asked to change rooms. They did do that with no hassle. Beds were sub par and I did not care for the split bathroom.
Stayed 1 night in Feb 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

MOHAMMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking wasn’t free, which ought to have been.
Stayed 2 nights in Dec 2023

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient access to highway! This is my favorite place to stay. Staff is professional and friendly. Thanks.
Stayed 1 night in Jan 2024

6/10 Okay

Kimberly

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Verushka

Travelled with family
Not the place…
The hotel is well located near the airport but a bit run down. We arrived and the elevator was broken and we had to wait a while for it to be taken up to the room. The sofa bed had no linens and we had to go down to get them because there was no personnel available. Would not stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Zanyah

Stayed 1 night in Dec 2023

10/10 Excellent

Kevin, Piqua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff is very friendly and always have a good position whit the costumers. And the all of the receptionist are excellent persons whit good education.!!!!!
Stayed 1 night in Dec 2023

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Thiak

Travelled with family
Liked: Staff & service, property conditions & facilities
Housekeeping NOT daily
Love the layout of the suites and the cleanness of the bathroom. I’ll give perfect score if I know ahead that the housekeeping is for every 3 days.
Stayed 2 nights in Dec 2023

4/10 Poor

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This particular SpringHill Suites is obviously in a drastic cost cutting mode. The one elevator still was inoperable and has been since we stayed here in early Nov..;breakfast foods offered are cheap & void of any taste. No towels in the Fitness room; pool was shut down because it was dirty(how long does it take to shock a pool?) Some employees are , at best, indifferent. Won't be staying here again even though it's convenient to where I need to go.
Stayed 3 nights in Dec 2023

6/10 Okay

Kristy

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Meril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Only negative was changing me 12 dollars a day to park.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ayman, Sterling

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Richard, Palm Coast

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms.
Stayed 1 night in Dec 2023