Luxury Room, 2 Double Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Reviews of Loews Philadelphia Hotel

4 out of 5
Loews Philadelphia Hotel
1200 Market St, Philadelphia, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 965 out of 1393 reviews" "
Rating 8 - Good. 264 out of 1393 reviews" "
Rating 6 - Okay. 78 out of 1393 reviews" "
Rating 4 - Poor. 50 out of 1393 reviews" "
Rating 2 - Terrible. 36 out of 1393 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Savannah

Travelled with family and small children
Liked: Amenities
Excellent
Stayed 2 nights in Mar 2024
Response from Zach on 29 Mar 2024
Dear Savannah,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Zach on 29 Mar 2024
Dear Paola,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Weining

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view of the room
Stayed 1 night in Mar 2024
Response from Zach on 17 Mar 2024
Dear Weining,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice and room was nice. Enjoyed our overnight.
Response from Zach on 14 Mar 2024
Dear Jessica,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is. Wonderful hotel centrally located near shopping, the theaters, and the museums. I am never disappointed!
Stayed 2 nights in Mar 2024
Response from Zach on 10 Mar 2024
Dear Michelle,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. Thank you for staying with us at Loews Philadelphia Hotel!

10/10 Excellent

Roscoe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and great decor
Stayed 2 nights in Mar 2024
Response from Zach on 10 Mar 2024
Dear Roscoe,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. Thank you for staying with us at Loews Philadelphia Hotel!

10/10 Excellent

Taja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel and my stay so much! Coming back here always! The views were immaculate too.
Stayed 2 nights in Feb 2024
Response from Zach on 8 Mar 2024
Dear Taja,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Mar 2024
Response from Zach on 5 Mar 2024
Dear James,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Zach on 6 Mar 2024
Dear Jeannine,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and the bed comfortable. We were in an accessible room (not requested) so the bathroom was huge. Decor was tasteful.
Stayed 2 nights in Mar 2024
Response from Zach on 5 Mar 2024
Dear Kevin,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Stratt

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Zach on 5 Mar 2024
Dear Stratt,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
When I was checking in I found the clerk to be very unfriendly and rude!!
Stayed 1 night in Feb 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Zach on 4 Mar 2024
Dear Dennis,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

8/10 Good

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! Unfortunately, the heat was not working in our room and we had to move to a different room sometime after midnight. They did not have a premium room available that was comparable to the room that we had, so we were downgraded and lost our views of the city. We definitely appreciated being compensated for this change, however, losing our views was a bit of a downer for us both. We made the best of it! Room Service was awesome as well! I've stayed at the Lowe’s before, and will definitely book again!
Stayed 1 night in Feb 2024

10/10 Excellent

Sinai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the bathroom and the view wasn't bad at all! It was pretty roomie. Which was excellent....I truly liked the place...
Stayed 1 night in Feb 2024
Response from Zach on 27 Feb 2024
Dear Chelsea,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Amanda

Stayed 1 night in Feb 2024

10/10 Excellent

Anaiis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the stay here, staff really friendly and helpful, food and drinks great.
Stayed 1 night in Feb 2024
Response from Zach on 27 Feb 2024
Dear Anaiis,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Elizabeth

Stayed 3 nights in Feb 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Good service. Staff went out of their way to get a fresh sprite from the restaurant after the doordash driver spilled it.
Stayed 2 nights in Feb 2024
Response from Zach on 27 Feb 2024
Dear Heather,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

calvert

Nice
Stayed 1 night in Feb 2024
Response from Zach on 27 Feb 2024
Dear Calvert,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at this hotel, great location, bedrooms are spacious and the beds are so comfy. Friendly atmosphere and really convenient for all the attractions.
Stayed 4 nights in Feb 2024
Response from Zach on 27 Feb 2024
Dear Sarah,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Cynthia S.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there were more options on the in-room dining menu.
Stayed 4 nights in Feb 2024
Response from Zach on 27 Feb 2024
Dear Cynthia,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Racquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. The hotel is top-tier
Stayed 1 night in Feb 2024
Response from Zach on 27 Feb 2024
Dear Racquel,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Yanieka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location.
Stayed 1 night in Feb 2024
Response from Zach on 27 Feb 2024
Dear Yanieka,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

8/10 Good

Rags

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Zach on 27 Feb 2024
Dear Rags,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Courtnei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Top notch customer service for sure.
Stayed 4 nights in Feb 2024
Response from Zach on 20 Feb 2024
Dear Courtnei,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Zach on 27 Feb 2024
Dear Melissa,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

kasaundra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great staycation
Stayed 1 night in Feb 2024
Response from Zach on 20 Feb 2024
Dear Kasaundra,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel close to a lot of places
Stayed 1 night in Feb 2024
Response from Zach on 20 Feb 2024
Dear Tracey,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

8/10 Good

Shanique

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Stayed 1 night in Feb 2024
Response from Zach on 20 Feb 2024
Dear Shanique,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Jojuan, Rockville Centre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay clean comfortable
Stayed 1 night in Feb 2024
Response from Zach on 20 Feb 2024
Dear Jojuan,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

8/10 Good

Silea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Response from Zach on 20 Feb 2024
Dear Silea,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

8/10 Good

Antonella

Travelled with partner
Liked: Staff & service
Stayed for 1 night at the Lowes. Room was clean and comfortable. Front desk person provided all information at check in. One thing I can say I did not like is that the water was removed from the lobby at night and the market was closed. My only option was the $8 bottled water in the room. Walked back down in the morning around 10am and water was still not there. This hotel really does not offer anything in the lobby other than newspapers in the AM. The lobby is just kind of long and dark with random seating. It’s kind of boring at night. Bank Bourbon is connected to the hotel so thankfully for that reason there’s a bar with a few seats but nothing special. The revolving door leading into the hotel can be annoying as it stops randomly while people walk through it . One thing we really loved was breakfast at Bank and Bourbon it was great! We picked up a coffee at the market before we left and there were about 6 people in front of us and the girl appeared to be a little stressed. I felt bad no one was helping her. Maybe get some help for her when it gets busy.
Stayed 1 night in Feb 2024
Response from Zach on 19 Feb 2024
Dear Antonella,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Markeya, Harrisburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Madhavi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, location was fantastic. Wasn’t happy with not being provided with an upgrade that I was eligible for, one of the VIP perks that made me choose this hotel. Overall experience was good though.
Stayed 1 night in Feb 2024
Response from Zach on 19 Feb 2024
Dear Madhavi,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Feb 2024
Response from Zach on 20 Feb 2024
Dear Holly,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Chelsea S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!
Stayed 1 night in Feb 2024
Response from Zach on 20 Feb 2024
Dear Chelsea S.,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Jmire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing I would definitely stay here again we had the best valentines
Stayed 1 night in Feb 2024
Response from Zach on 15 Feb 2024
Dear Jmire,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service
We absolutely loved everything about this hotel. We visited for my son’s birthday and for Chinese new year. It was so close to Chinatown and all the other areas that we wanted to visit with most being within walking distance. We also loved that the Reading terminal market was right across the street. The parking garage manager was very helpful when we needed assistance and all of the parking garage employees were a pleasure to encounter! They run a really wonderful hotel in all areas. From the cafe, to the front desk, and each and every one of the staff we interacted with through their text message thread. The messaging service was super convenient! We will definitely be back the next time we decide to stay in Philadelphia. Best hotel we have ever spent time with. Exceptional experience! Highly recommend!
Stayed 2 nights in Feb 2024
Response from Zach on 15 Feb 2024
Dear Katie,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

8/10 Good

Holly, Mechanicsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would’ve given five stars as the property is fantastic, the room was large, the front desk staff was wonderful and the bar area was nice for an evening drink! However, at 9:30am the cleaning staff came IN the room, never knocked, just opened the door and walked in! This was way before checkout and to not knock is unacceptable- luckily we weren’t undressed or in the shower.
Stayed 1 night in Feb 2024
Response from Zach on 16 Feb 2024
Dear Mandy,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. I would like to apologize for the issue with housekeeping during your check-out day.We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Staff and service excellent
Stayed 1 night in Feb 2024
Response from Zach on 16 Feb 2024
Dear Robert,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Feb 2024
Response from Zach on 16 Feb 2024
Dear Fernando,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible
Stayed 2 nights in Dec 2023
Response from Zach on 16 Feb 2024
Dear Phillip,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect and safety gestures were very reassuring . Staff was friendly and helpful
Stayed 2 nights in Feb 2024
Response from Zach on 6 Feb 2024
Dear Karen,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Rilwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service staff great. everyone was helpful and stay was generally smooth.
Stayed 2 nights in Feb 2024
Response from Zach on 6 Feb 2024
Dear Rilwan,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Great gym
Stayed 2 nights in Jan 2024
Response from Zach on 5 Feb 2024
Dear Aaron,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff was so friendly & helpful. Our room was clean & in great condition. The location was perfect. I’m looking forward to staying here again the next time I’m in Philadelphia.
Stayed 1 night in Jan 2024
Response from Zach on 6 Feb 2024
Dear Ivan,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Jan 2024
Response from Zach on 6 Feb 2024
Dear Gregory,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Philadelphia Hotel soon!