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Reviews of Unique Mui Ne Resort & Spa

3.5 out of 5
Unique Mui Ne Resort & Spa
20B Nguyen Dinh Chieu St., Ham Tien, Mui Ne, Phan Thiet, Binh Thuan

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 105 reviews" "
Rating 8 - Good. 34 out of 105 reviews" "
Rating 6 - Okay. 22 out of 105 reviews" "
Rating 4 - Poor. 9 out of 105 reviews" "
Rating 2 - Terrible. 5 out of 105 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Tien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watse money !
Dead resort
Stayed 3 nights in May 2022

8/10 Good

shanglin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Worthy to have a stay in this hotel
Stayed 3 nights in May 2020
Response from Vincent on 11 May 2021
Hey Shanglin thank you very much for your review and taking the time to write about our property. We were worthy to have you as a guest, we really appreciate your feedback, thank you for staying with us and we hope to see you again very soon! Kindest regards, Vincent, guest relations at Unique

10/10 Excellent

LÂM

Stayed 1 night in May 2020
Response from Vincent on 11 May 2021
Hello Mr. Lam, thank you very much for your review and rating, we appreciate your feedback. Pleased to had an enjoyable stay and we look forward to hosting you again soon! Best regards from Unique Resort Mui Ne

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Vincent on 11 May 2021
Thank you for taking the time to write a review and for staying with us, we appreciate all our guest's feedback. Have a great day and hope to see you in the future! Best regards from Unique Resort Mui Ne

8/10 Good

Cheng huay, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach
It was good, Hotel location is convenient, service are good, unfortunately the TV was not working since day one to day 4.the fixture are quite old. And the is construction beside the hotel.
Stayed 4 nights in Mar 2019
Response from Bich Lien on 11 Apr 2019
Dear Mr, Cheng, Thanks so much for your feeback. It's our honour to serve you during your stay. We look forward to welcoming you back to our Resort. Best regards, Bich Lien(Ms)

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly paradise
Great to swim in the lovely ocean or walk the white sand beach or just lie around the pool , if the wind is blowing kitesurfing is great, also great is the breakfast buffet and the staff is friendly and accommodating , one staff member goes over the edge to make sure your stay is incredible , her name is Lepisava”Lepa” Brcan, she treats you so well you just want to keep coming back for more , an experience not to be missed
Stayed 2 nights in Mar 2019
Response from Bich Lien on 11 Apr 2019
Dear Mr Robert, Thanks so much for your kind feedback. It's our honour to serve you during your stay. We look forward to welcoming you back to our Resort. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you’re looking to go kitesurfing this will be perfect for you There is a kite school at the hotel Go with instructor Mickey, he’s really good
Stayed 4 nights in Feb 2019
Response from Vincent on 11 May 2021
Thank you so much for your kind response. We are glad you had a great time at our kite school and we hope to see you again soon for more surfing, thank you again! Kind regards, Unique Resort Mui Ne

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2019
Response from Vincent on 11 May 2021
Thank you very much for leaving a review for us, we appreciate it very much and hope to improve for your next stay when you're in Mui Ne. Thank you again and have a great day! Warm regards, Unique Resort Mui Ne

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
All the staff were excellent and a credit to the hotel. The acess to the hotel was down a cobled pathway which may deter some clients. Don't let this put you off as it makes it very quiet. We had a room with a sea view and it appears that they are building next to the hotel. The plans are for 2 storey building so shouldn't impact on it. Breafast was excellent and quickly replenished.. As the beach area is rather windy more useable sun umbrellas around tge pool would be advantageous.
Stayed 5 nights in Jan 2019
Response from Vincent on 11 May 2021
Thank you Mr Paul for taking the time to write about your stay with us. We really appreciate your feedback and it was great to have you trust and stay with us, we look forward to seeing you again! Kindest regards, Unique Resort Mui Ne

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Ms Lien on 9 Jan 2019
Dear Mr Ryan! Thank so much for your kind feedback. It's our onour to serve you at Unique Mui Ne Resort & Spa. We look forward to welcoming you back. Regards.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beach is clean. The staff is very friendly. There is no children's pool, but otherwise the hotel was great.
Stayed 1 night in Dec 2018
Response from phan lien on 12 Dec 2018
Dear Customer! Thank so much for your feedback. It is our onour to be served you . I do hope to welcome you back in Unique Mui ne Resort & Spa. Regards. Bich Lien(Ms) Sales Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again.
We ended up in Mui Ne and were unfamiliar with the area. Many hotels are on the water, but not on the beach. This hotel is located on one of the best parts of the beach meaning there is a wide beach area with soft sand. They have chairs/umbrellas on the beach that also light up at night. The pool area is large and overlooks the beach. The rooms were large and clean. The breakfast was extensive for what we had experienced in other parts of Asia at hotels with similar prices (it was low season so we only paid $35 for a room). What we also really loved about this place is they offered us a place to keep our bags upon our arrival in Ho Chi Minh since we had a 6 hour gap between our flight and our bus arrival in the city (they have another location in the city).
Stayed 1 night in Aug 2018
Response from Vincent on 11 May 2021
Thank you very much for such a detailed and long review, we really appreciate it. We value all of our guest's words and we truly love that you enjoyed your stay. Thank you again and have a nice day! Best regards, Unique Resort Mui Ne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
truly unique
Great location, close to great restaurants and shopping and other diversions. Great pool, peaceful atmosphere and good breakfast. Be sure to try the home made pate and jams
Stayed 3 nights in Nov 2017
Response from Vincent on 11 May 2021
Thank you very much for your great words and glad you enjoyed your stay in Mui Ne with us. We take pride in our pool and atmosphere and also glad you enjoyed our breakfast selection! Thank you again and see you soon! Best, Unique Resort Mui Ne

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to get away and relax!
The resort is really comfortable, with a beautiful pool and big beach. The rooms are big and comfortable too, and the views are great. The breakfast was very good too. My only gripe was the shower heads needed cleaning, as the water flow was uneven.
Stayed 2 nights in Nov 2017
Response from Vincent on 11 May 2021
Thank you Mr Robert, we really appreciate you and thank you for sharing your photos of your stay here. We have improved our showers and water stream. Thank you for taking the time and giving us your feedback, hope to see you again in the future! Best regards, Unique Resort Mui Ne

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sea view hotel
Great view towards sea. Great cleanliness and great pool too. Near to the beach, great staffs.
Stayed 2 nights in Aug 2017
Response from Vincent on 11 May 2021
Thank you so much for writing this review. We are happy you enjoyed our pool and great views, we value your feedback very much. Have a great day and see you again in the future! Warmest regards, Unique Resort Mui Ne

2/10 Terrible

Bad Hotel, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
It was a very shock experience for us when we check in to the room. The advertising on the website is fault...it said the room is 70 Sq meters...it looks like 45 Sq meters...All the pictures of the hotel and room on the website look new and beautiful...but it actually old. They need to take all the pictures down and put up the real pictures of the hotel... Do not recommend this hotel..There are many better hotels in this area with the prices they charged...Terrible.....

2/10 Terrible

Danny, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
We booked this hotel because we saw beautiful pictures of hotel and room. We were in shocked when we checked in to our room. It was old and did not like what we saw from the website. It advertises for 70 square meters room and it looks like 40 square meters...The room is old...the swimming pool is old and the breakfast is not good at all. We got ripped off.....The pictures they took is fake...don't believe in it... Terrible experiences......

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Beachfront boutique hotel but don't recommend it.
Definitely not 4 star. More like 2 star. We moved to another hotel. Uncaring staff. Bit run down. Not a resort. Just a hotel on the beach. Location good. Pool nice though never any pool towels available. Dining room not welcoming and lacks atmosphere. Breakfast basic but ok. Shower in room was lacking in hot water and no pressure. No key to access balcony in room.

8/10 Good

Kim, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach with views.
We had a wonderful room with sea views, the rooms are very large, the pool is right on the beach and is magic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ocean view from the room
This should be upgraded to a 4 star hotel. The hotel is clean and the services were very polite.

6/10 Okay

Gaynor

Disliked: Cleanliness, room comfort
Average.
The welcome was friendly and reception would help when requested. the room was a decent size general maintained. The room was meant to be a double however two single beds were pushed together which meant the 'middle' was uncomfortable and a gap kept appearing. The sea view was towards another building and the balcony had toenails from a previous guest, this was not cleaned during our 4 night stay so we didn't use the balcony. The room itself was cleaned daily.

6/10 Okay

Genfu, Singapore

Disliked: Cleanliness, staff & service
Good Location
Hotel location is good, in the middle of 1 km length of good beach. Room is large, but not well keeping. There are swimming pool & beach chair beside hotel.There is bad smell while entering room. We always face Hot water problem. Chairs & Table on the balcony is dirty, no any cleaning. "Hardware is good, software (managing) is very bad". Look forward to their improvement in reception attitude & serving area. At first, I show my booking hardcopy, receptionist doesn't recognize my online booking thru hotel.com, ask me many question.Finally, she complain that we come hotel late (at 6.00pm), although I booked 4 weeks ago & paid fully. Ask to contact their manager, she said that we can contact manager next Monday because today is Saturday, my god, we will lever next Monday morning.

8/10 Good

Blake, Ho Chi Minh

Liked: Staff & service, property conditions & facilities
Great pool and service
We checked in late on a Friday night. The reception wasn't very friendly, but it was late so we understand! The room was nicely redone, good size and had a great balcony. Our main complaint was that the AC didn't work very well. I was sick and cooped up in the room, and better AC would have been nice. The pool and staff were wonderful. Linda made us breakfast even though we were 10 minutes late to breakfast! The rooftop bar looked great, but it was closed!

8/10 Good

David, Mars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Jubbly
Great Ocean front room, nice friendly staff. All round pleasant stay.

8/10 Good

mrsmop, leeds,uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the beach
We had decent sized room with big balcony which had a side sea view. Good breakfast with plenty of options, nice view whilst eating as it overlooks the pool and beach. The only thing that was inconvenient was that the maids didn't come to our room until late afternoon, one day it got to 5pm so we had to go to reception.

10/10 Excellent

Stephen, Nha Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel, good location and very friendly and helpful staff. The breakfast was very good with many options.

10/10 Excellent

andy, bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach
Fantastic place the food is excellent the town is excellent 10 out of 10

10/10 Excellent

Brad, Pittsburgh, pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff who love children
Well designed hotel with natural light. Instead of paying more elsewhere get a beachfront room here. I extended my stay multiple time because it was hard to leave this paradise in Mui Ne.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
As advertised and better! Highly recommended.

10/10 Excellent

Lloyd, Northern Territory, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique- nice hotel(ocean front room)
Nice hotel and friendly staff. Breakfast was good with a variety of items for everyone. Had an ocean front suite so views were great! No complaints

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all restaurants
We really enjoyed our stay, the hotel is clean and has a perfect location on the beach. The swimming pool overlooks the beach and is just a couple of steps away. The hotel is new so is still learning but nothing to really complain about. The only thing is that is advertises the rooms as having a private balcony, this is not the case for everyroom as we found out. I also think it advertises as having a roof top bar but this is yet to be opened. All said I would stay here again as had a pleasent and relaxing stay.

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome swimming pool
This hotel has a lot of potential, the location is great, food is decent, the rooms are spacious, the wifi is not good though, it's hard to go online if you're on the 2nd floor.

8/10 Good

Sooz, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Mui Ne in Sept 2012
Lovely new hotel in Mui Ne with beautiful pool right on the beach. Twin room was very spacious and clean however not very sound proof as noise from atrium travels well. Service was personal and helpful. Great location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy
Our stay at the resort was wonderful, the views were magnificent and the staff are multi lingual and willing to help with pretty much everything you need. The rooms are stunningly modern and very clean. The pool is fantastic, facing right on the beach. Could not have asked for a better place to stay and the price is also appealing. The only issue we had was finding someone to attend to the spa facilities, each time we called there was no answer. :)

10/10 Excellent

Ellen, Oslo Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique is responding to its name
The location right on the beach is very good, and the service was very good from all of the staff. The SPA can be recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Unique Muine Resort- beautiful view
pool with beautiful beach view clean and spacious room, but no bathtube for deluxe rooms Simple but good breakfast (much better than my expectation) Kind staff

8/10 Good

Viggo Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trivdes veldig godt på hotellet,hotellsjefen var veldig hyggelig og jelpsom. Barkiperen i pulbaren var en fantastisk grei kar, som gjor oppholdet til en minnerik ferie.
Stayed 9 nights in Jan 2023

10/10 Excellent

Jong guk

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Unique Team Management on 17 Feb 2020
Dear Sir Jong guk on, Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our service. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Kindest regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Trang Ton on 6 Jan 2020
Dear Sir/Madam Thank you very much for choosing us to spend your vacations and for sharing your comments. We apologize that we did not achieve to fulfill your expectations. Please be certain that your comments will not be overlooked we take all our guest feedback very seriously. We look forward to be given an opportunity of hosting you back again soon. Kind Regards, The management team Unique Mui Ne Resort

6/10 Okay

Verified traveller

Travelled with family
Très belle plage et piscine. Service restauration très long Etat du batiment un peu défraichi et propreté des chambres moyenne
Stayed 3 nights in May 2019
Response from Vincent on 11 May 2021
Thank you very much for your kind words and leaving your feedback with us. We hope you return for even better experience and we look forward to seeing you, kindest regards from Unique Resort Mui Ne

8/10 Good

ALEKSEI

Disliked: Cleanliness, property conditions & facilities, room comfort
Как то так!!!!
Доброго времени суток. Отдыхали вдвоем , двенадцать дней в марте месяце. За это время поменяли ЧЕТЫРЕ номера на первом и втором этажах. Причина первая, вид на стройку вместо сада , причина вторая не функционируют запоры балкона не работает телевизор , третий номер опять телевизор , и четвертый тот же телевизор и в дополнение к нему отказ кондиционера. И только в пятом номере на третьем этаже работало всё. Уборка номеров на троечку . У отеля отсутствует территория . За забором строительство нового отеля входит в основную фазу.Из плюсов это расположение отеля и шведский стол , завтраки.
Stayed 12 nights in Mar 2019
Response from Vincent on 11 May 2021
Hello Aleksei thank you very much for your long and detailed review, we really appreciate it and are so happy that you enjoyed your stay. We hope you take care and to see you again soon! Kindest regards from Unique Mui Ne!

10/10 Excellent

Greger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell på stranden
Bra hotell med fin pool och många solstolar både vid pool och vid havet. Kitesurfingklubb på hotellet så det är mycket aktiviteter pga dem. Nära till affärer och restauranger. Trevlig personal och fin frukost.
Stayed 2 nights in Feb 2019
Response from Vincent on 11 May 2021
Dear Mr Gregor, we really appreciate your kind words and taking the time to write about our property. We value all our guest's experiences and feedback, We look forward to having you stay with us again, have a great day! Best regards from Unique Resort Mui Ne

4/10 Poor

Zbigniew

Disliked: Property conditions & facilities, room comfort
Nie polecam hotelu UNIQUE
Hotel Unique odradzam z kilku powodów: Klimatyzacja działała w dwóch trybach (pełna moc lub OFF) Wizyta serwisanta - bezskuteczna. Stara pościel (jak by skulczona) Poza tym Poszwa 2x większa od kołdry. Bardzo nieprzyjemny zapach wydobywający się z kratki w toalecie. Po dostawieniu trzeciego łóżka brak miejsca na swobodną komunikację. Znajomość j. angielskiego recepcjonistek - niewystarczająca.
Stayed 5 nights in Feb 2019
Response from Vincent on 11 May 2021
Hello Mr Zbigniew, thank you for your review and sharing your experience with us. We will do our best to improve our guest experience and hope you can stay with us on your next trip to Mui Ne, thank you again and have a great day! Best, Unique Resort Mui Ne

8/10 Good

SEONGIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Vincent on 11 May 2021
Thank you Mr Seongil, we appreciate you taking the time to write this review and are thrilled that you were satisfied with your experience with us. Thank you for staying with us and we are excited to host you again in the future, Warm regards, Unique Resort Mui Ne

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Vincent on 11 May 2021
Thank you for your great review Mrs Annika, we appreciate your review and are happy you were satisfied with your stay with us. Thank you, stay safe and see you soon in Mui Ne! Best, Unique Resort Mui Ne

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kjempeatmosfere
Et fantastisk hotell. Ed kjempegod atmofere. Dette er et hotel for alle nationaliteter og for alle kategorier mennesker. Var en veldig trivelig stemning og. Elding hyggelig personalet. Frokosten som på alle andre hotel. Veldig flott sted for kaiting. Godt renhold. Og lett å då seg en seng under parasoll.
Stayed 7 nights in Jan 2019
Response from Vincent on 11 May 2021
Thank you Mr Raymond for so many nice words and for taking the time to leave a review about our property. We are so happy that you enjoyed your stay and we really look forward to seeing you again when you're in Mui Ne again, thank you and have a great week! Best regards, Unique Resort Mui Ne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Ms Lien on 9 Jan 2019
Dear Mr, Jonas! Thank so much for your kind feedback. It's our onour to serve you at Unique Mui Ne Resort & Spa. We look forward to welcoming you back. Regards.

8/10 Good

Jaesun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Vincent on 11 May 2021
Thank you for writing a review and thank you for staying with us, we really appreciate you. Have a great day and hope to see you again soon in Mui Ne! Warmest regards, Unique Resort Mui Ne

10/10 Excellent

kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
무이네로 오게된다면 또 묵고은 숙소
프론트의 직원분들이 친절하였고, 조식 때 모자르는 음식이 있다고 말하면 바로 가져다 주셨습니다. 침대도 편안했는데, 체크아웃 날 침대근처에서 개미를 발견해 조금 당황스러웠습니다. 모든 침대가 그런 건 아니고 한 침대에서..
Stayed 2 nights in Aug 2018
Response from Vincent on 11 May 2021
Thank you very much for giving us your review and feedback, we really appreciate it, Happy that you enjoyed your stay, look forward to seeing you again in Mui Ne soon! Best, Unique Resort Mui Ne

6/10 Okay

Cathrine

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2018
Response from Vincent on 11 May 2021
Thank you for your review and taking the time to write about us, We value your feedback and hope to see you return and stay with us in the future, thank you again and see you next time!! Best regard, Unique Resort Mui Ne