"Hello all in all it was good.A few concerns:
My review starts with outside grounds LOL
Upon arriving, (bonus)I was lucky to get a disabled parking spot (because I was with my mother 85 yrs.old as one passenger) and my daughter .
I'm really too observant... but first thing I noticed were the large planters at the entrance
with dead plants @this time of ?year?Sad more sad because the reason I was there was to celebrate my daughter's grad from Trent.Checking in was not good.I was tired from a 5 hrs drive from Sudbury .Waited 10 min. Only one worker behind "@ too high of a counter" for me ( 5.7) and others as I later observed .
Phones were ringing ➕️ ➕️
Then my card visa /debit card did not go through so had to go get my mother for her card ,by the time we returned inside the worker had started checking in an older couple (I was getting frustrated at this point already) ,a older couple whom should of been sitting on chairs at a desk to check in ..the man could barely stand ..he had a hard time reaching the machine to pay with card.
Room was clean average ,noticed headboard not clean.Could see greasy finger marks and other soiled spots on both headboards /gross!Bedspreads did not look nor smell freshly clean.
I had gone last summer and did not have any complaints.
It really is a safe environment and that is another reason why I have returned .
Went to casino (my mother and I only ) but were never offered anything from hotel!
Sincerely
Sylvie Moreau
"
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