First things first. This is a beautifully appointed hotel, tastefully incorporating a Victorian building. A useful location, with CAT bus stops close by. The facilities are good. Unusually, I was arriving with a hire car, and so I was pleased that there was (limited) on-site parking for a $30AU charge. If you're not fast you're last! We didn't have breakfast at the hotel because there are plenty of nearby options.
A few gripes though: 1) the desk staff were not the most welcoming and could be a little abrupt in the interactions we experienced. Communication breakdowns occurred a few times. Was it because English was a second language for those on the desk...? Possibly. But that's not uncommon. 2) the window in our room was leaking, and with recent heavy rain, had created a puddle on the carpet which had started to turn moldy. Not the healthiest for guests to be breathing mold spores! We reported this to house-keeping who, quite frankly, didn't appear to care at all.
I'm 50/50 on whether I would stay again.