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Reviews of Mahaloka Valley

3 out of 5
Mahaloka Valley
Jalan Raya Crystal Bay, Penida Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 8 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Vidra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, breakfast was delicious and the villa was conveniently down the stream from the beach where you can catch amazing sunsets.
Stayed 2 nights in Oct 2023

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and tranquil property not far from crystal bay.
Stayed 2 nights in May 2023
Response from Made Dharma on 1 Jun 2023
Dear Matt,On behalf of the entire team at Mahaloka Valley, we want to express our heartfelt gratitude for your outstanding 5/5 review on Expedia. Your kind words have made our day and reminded us of why we love what we do.Creating a truly unique and memorable experience for our guests is our ultimate goal, and we are thrilled to hear that we achieved that for you. Our dedicated staff works tirelessly to ensure that every aspect of your stay exceeds expectations, from the warm welcome at check-in to the personalized service throughout your visit.It's wonderful to know that you found our valley to be a special place, filled with beauty and tranquility. We take great pride in our surroundings and strive to maintain a harmonious blend of nature and comfort, allowing our guests to relax and reconnect with the natural wonders around them.Your recognition of our team's efforts is truly appreciated. We believe that exceptional hospitality goes beyond providing a comfortable stay; it involves genuine care and attention to detail. Knowing that we made a positive impact on your visit brings us immense joy.Should you choose to return to Mahaloka Valley in the future, we would be absolutely thrilled to welcome you back. Our team is always eager to create another memorable experience tailored to your preferences.Once again, thank you for choosing Mahaloka Valley and for your glowing review. Your recommendation means the world to us. Please feel free to reach out to us directly if there is anything we can assist you with in the future.Warmest regards,Mahaloka Valley.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Decent stay
Staff is great. Location is not. Close to the beach but away from everything else. Gets dark at night
Stayed 2 nights in Apr 2023
Response from Made Dharma on 1 Jun 2023
Dear Anonymous,Thank you for taking the time to share your feedback on Hotels.com. We appreciate your honest review and would like to address your concerns.We're glad to hear that you found our staff to be great. Providing exceptional service is something we take pride in, and we always strive to make our guests feel welcomed and well taken care of.Regarding the location, we understand that our property location setting may not suit everyone's preferences. While it offers a serene and peaceful environment, we acknowledge that it may be less convenient for specifics people.We appreciate your feedback, as it helps us identify areas where we can improve. Your comments will be shared with our team as we continually strive to enhance the overall experience for our guests.If you decide to visit us again in the future, we would be more than happy to assist you in selecting accommodations that align better with your preferences and needs.Once again, thank you for your review, and we hope to have the opportunity to welcome you back to Mahaloka Valley in the future.Best regards,Made DharmaManager, Mahaloka Valley

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Nyoman on 7 Jan 2020
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our place . We are glad to read that you had an overall wonderful experience at Mahaloka Valley. We hope to welcome you back again in the near future. Best Regards, nyoman

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was breath taking! The staff treated us like family here. The locations couldn’t be more perfect. We were able to walk to crystal bay (10 min) and ride the scooters we rented her to Kelingking beach (25 mins). The food here was the best we could find on the island. Wish we could of stayed longer. Highly recommend this place!
Stayed 2 nights in Nov 2019
Response from Nyoman on 27 Nov 2019
Dear valued guest , It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Mahaloka valley. We hope to welcome you back again in the near future. Best regards. NYOMAN.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel setting is lovely. Rooms are good (although quite dark!) and the pool is really nice. It is quite remote from any towns and the road down to the hotel (like a lot of Nusa Penida) is really bad and could do with being resurfaced. Not too far to walk to crystal bay which is a bonus. You can tell it’s a new hotel - a few tweaks needed and maybe some more training of reception staff to be able to help with your questions, assisting with drivers and day tours etc.
Stayed 2 nights in Sep 2019
Response from Nyoman on 16 Oct 2019
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at mahaloka valley. We hope to welcome you back again in the near future. Best Regards, Nyoman

10/10 Excellent

Claudine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour tres agréable. Plage a 10mn à pieds. Restaurant très bon (un peu long seul petit bémol). Tout était parfait.
Stayed 3 nights in Oct 2023

8/10 Good

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Petit hôtel isolé situé dans un environnement magnifique. La piscine et le jardin sont exceptionnels. Les chalets sont petits et sombres mais fonctionnels et calmes . Le restaurant de l’hôtel est correct et évite des déplacements à l’extérieur. Le staff est acceuillant.
Stayed 3 nights in Aug 2023

10/10 Excellent

Pascale Catherine

Stayed 12 nights in Mar 2023
Response from Made Dharma on 1 Jun 2023
Dear Pascale Catherine,Thank you for sharing your wonderful 5/5 review on Expedia following your stay at Mahaloka Valley. On behalf of the entire team, we would like to express our sincere appreciation for your kind words and feedback.At Mahaloka Valley, we strive to provide a truly unique and exceptional experience for our guests, and we are delighted to hear that we succeeded in making your stay memorable. Creating a harmonious blend of nature, comfort, and warm hospitality is our passion, and it brings us immense joy to know that we achieved that for you.Your recognition of our team's efforts is truly heartening. We take great pride in our surroundings and work diligently to maintain the beauty and tranquility of our valley. Moreover, we believe that exceptional hospitality goes beyond providing a comfortable stay; it involves genuine care and attention to detail in every interaction with our valued guests.We are thrilled to have exceeded your expectations and provided you with a special experience. Your satisfaction is our utmost priority, and your review serves as a testament to our commitment to delivering exceptional service and creating lasting memories for our guests.Should your future travels bring you back to Mahaloka Valley, we would be honored to welcome you once again. Please do not hesitate to reach out to us directly, and we will ensure that your next stay is equally wonderful, if not better.Once again, thank you for choosing Mahaloka Valley and for your glowing review. Your kind words mean the world to us, and we look forward to the opportunity of hosting you again in the future.Warmest regards,Made DharmaManager, Mahaloka Valley

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr saubere Unterkunft mit überaus freundlichem Personal.
Stayed 3 nights in Apr 2022

10/10 Excellent

SEGAB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고에요~!!!
직원분들도 넘무 친절하고 조용하고 편하게 지냈어요. 다음에 또 숙박하고 싶어요.
Stayed 1 night in Feb 2020