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Reviews of Naturela Uluwatu

3 out of 5
Naturela Uluwatu
Jl. Labuan Said, Padang Padang, Uluwatu, Pecatu, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 76 reviews" "
Rating 8 - Good. 29 out of 76 reviews" "
Rating 6 - Okay. 9 out of 76 reviews" "
Rating 4 - Poor. 6 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Sophie

Travelled with family
Disliked: Amenities
Construction people are going through the property while you try and use the stairs. Hotel is very run down and sheets and towels have many stains. The wallpaper is peeling a lot in the rooms.
Stayed 2 nights in May 2024

10/10 Excellent

John, Chang Wat Uttaradit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Good Restaurant and Laundry very Cheap. More of a younger crowd Hotel. Very clean and nice pool.
Stayed 4 nights in May 2024

8/10 Good

Pablo

Travelled with partner
Liked: Staff & service, amenities
Average accommodation, good value for money.
Stayed 6 nights in Feb 2024
Response from A Cen on 28 Feb 2024
Thank you for staying with us please come back again and see you again.

10/10 Excellent

Legi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from A Cen on 28 Feb 2024
Thank you for staying with us please come back again and see you next holiday.

10/10 Excellent

Tania

Stayed 1 night in Feb 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I LOVED at this place! Naturela is right on a Main Street in Uluwatu so money exchange , lots of restaurants , lots of shops and everything a tourist could need is on this street. But the beauty of Naturela is that you don’t need to go elsewhere if you want to stay and eat at their cafe it is excellent food, lots of selection (10 page menu from smoothie bowls to pizza and burgers ). We had smoothie bowls daily - so good , most reasonable price we have found. Staff are very pleasant. They also rent scooters , and the rooms behind the cafe are so quiet, surrounding a nice pool. Fantastic place. Towels were a bit shabby but honestly that is the only downside. I’d stay here again and again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family run property. The owners are so very helpful with transport or anything needed. Thank you.

10/10 Excellent

Stevie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Very close to El Kabron and Gooseberry Cafe
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were accomodating and lovely. We traveled with two young children & they were great
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Nice pool, nice food, good overall. Not great.
Nice food. Nice pool. Staff is nice enough but could probably use some oversight by the owner to be a notch better. Booked a room with double bed, then told they do not upon arrival, also booked a room that said it had blackout curtains, but they are only on 1 of the 2 bays of windows, so room is bright at sunrise- defeating the amenities of having blackout curtains. Could be more accurate with details of booking on the site so people aren’t surprised
Stayed 1 night in Sep 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended 🤗
Place is super clean , easy access to all surf spots restaurants and nightclubs, the food here is really cheap and really yummy, I used to stay at another homestay but am in love with this place the pool is clean and well kept as well!!
Stayed 2 nights in May 2019
Response from Frank on 21 Jul 2019
Dear Tim, Thank you very much for your compliment. We are pleased to hear you love our place. See you again in your next holiday

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Great location and great onsite restaurant! Rooms were a bit small and aircon didn’t really work. Pool was nice!
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not expensive. Good food and people there. A scooter ride from the action, but then you'll need a scooter anyways...
Stayed 2 nights in Oct 2018
Response from Acen on 3 Jan 2019
Thank you for your comments. We would like to see you again in the next holidays

8/10 Good

Caio, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay when you go to Uluwatu, the breakfast is good but you need pay for this. The bathroom wasn’t cleaned. The pool was amazing. You can rent motorbike over there.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, loved my stay here. Close to everything with a scooter, scooters available for rent at the hotel, nice cafe/restaurant. Small hotel but friendly and relaxing. wifi was off and on. However, overall great stay and would recommend staying here.
Stayed 4 nights in Jul 2018

4/10 Poor

Sydney

Disliked: Cleanliness, staff & service
Great -> Disappointing
My initial experience at Naturela was great, I think I stayed in their nicest standard room they had. (107 I believe) I recommended a couple of my friends to stay as well and they booked 2 other rooms there. One of the friends ended up going with me to Ubud for two days and we planned to stay back at the Naturela again after. When I came back I was really upset and it ruined my experience there. After referring enough friends to fill two more of their rooms, they stick me in one of their worst rooms with a broken AC, no hot water, dirty walls, the room smelt like fungus. When I asked to switch rooms because of these problems instead of “yes m’am” they try to question my truths and say they will send a maid up there to double check first.. then when they stuck me in the next room it was no better. So much for great service especially to customers who were loyal and helpful. Also the walls are very very thin. Another tip: don’t rent bikes from them, their breaks barely work and you can find nicer cheaper bikes quickly down the road. They also tried to hassle me for “losing the key” to one of the bikes after I turned the key in to the front desk the night before. I tried to give it directly to the mechanic because I was afraid of this happening but he made me turn it in to the front desk. Luckily they didn’t charge me for their mistake. On another note, pool is nice and the food downstairs is decent and cheap.
Stayed 2 nights in Jun 2018

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful xox
Naturela was the perfect place for our stay in Uluwatu, we absolutely loved it. The room had everything we needed, the pool area was beautiful and tranquil, and the Cafe's food was a welcome surprise. We walked to Bingin and Dreamland beaches (25/30 mins) but also got there and to other beaches in 5/10 by moped, which you cant rent from Naturela. We can't recommend it highly enough as very reasonably priced accommodation in the area. Big up Natuerla xox
Stayed 7 nights in Apr 2018

10/10 Excellent

Kristian, Santa Cruz, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
We loved this place it was in a great location and the room was perfect with AC and hot water. It was the best price we could find while still being a high end room. The best part about Naturela is their friendly staff, they were so helpful with everything and everyone always had a smile on their face!!
Stayed 16 nights in Sep 2017
Response from Acen on 15 Nov 2017
Dear Kristian, Thank you very much for your compliement. We would like to see you again.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Half built noisy shock
Shockingly bad. Website failed to mention that the hotel is currently half built and non stop noisy building work from 7am to 7pm!!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great staff, good food.
Café is pretty good and affordable, for both food and drinks. Cheaper than any bar or restaurant in the area. Staff is friendly and approachable, they were always available. Room was cute and well made, nice, and clean. Also loved that there was an ATM on the premises.
Response from General Manager on 22 Jan 2017
Dear Sir / Madam, Thank you very much for your compliment. We look forward to seeing you again at Naturela

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Great Value
Nice place... Love Uluwatu!
Response from General Manager on 1 Dec 2016
Dear, thank you for staying with Naturela

8/10 Good

Gareth, UK

Liked: Staff & service
Solo Traveler in Standard Room
Liked this hotel. Room ok size, wifi was fine and like all asian bathrooms it was a bit dirty but ok. Balcony.... not really a balcony, you can stand on it but a chair wouldn't fit. Nice little restaurant area out the front, few places around to eat etc but you need transport for the beach. Would happily stay again.
Response from General Manager on 1 Dec 2016
Thank you for staying with Naturela

10/10 Excellent

love to travel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Friendly and helpful staff. Hotel and room were nice and pool was perfect for the hot weather. Great location.
Response from Acen on 1 Dec 2016
Dear Lovely, we thank you for your stay and we will do our best to keep our guest happy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, good price for what you get
Clean and nice aircon room. Friendly staff. Relaxing swimming pool & simple but tasty breakfast. There is an amazing Thai restaurant located in front the hotel, that is one of the highlights of this hotel. Would come back and recommend.
Response from Acen on 1 Dec 2016
Dear , Thank you very much for staying with Naturela and look forward to seeing you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location and price! No frills
Great location , great price . Has a nice restaurant area, good service, no frills room!

8/10 Good

motu, Bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naturella is the name Naturella is the game
Pleasurable stay at Naturella, staff nothing but helpful, very compact and simple, food is great, I stayed on the ground floor good for me.
Response from Acen on 1 Dec 2016
Dear Motu, thank you and appreciate your compliment. Our staff hardwork is paid off when our guests are happy staying with us.

10/10 Excellent

Mike, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Get the ham and cheese jaffle!
Very friendly staff. They helped us with anything we needed including renting us a scooter. Honestly it was a good room for what we paid. They had hot water in the shower which was a huge plus. The bed was a bit hard and uncomfortable, and the pool had a lot of chlorine. But I would book there again. The breakfast was cheap and soooo good. The omelet and jaffle were bomb!
Response from General Manager on 1 Dec 2016
Dear Mike, Thank you and we will look forward to seeing you again at Naturela

8/10 Good

michael, Sunshine Coast, Qld

Liked: Staff & service, property conditions & facilities
Hotel was really nice, staff were really helpful and the food delicious. Only downside of this place was that the room was a little small. I will definetly return next time.
Response from Acen on 1 Dec 2016
Hi Michael, thank you very much and I hope to see you again at Naturela

6/10 Okay

Stian, Maroochydore

Liked: Staff & service
Good service - however far from from professional, the rooms are ok, but with a smell of something indescribable. Far from the beach, but a convenient distance by scooter. Anyway what can you expect from a guesthouse in Indonesia. Worth the price.
Response from General Manager on 1 Dec 2016
Dear Stian, apologize if we can't make you happy. However we really appreciate your feedback. Thank you

10/10 Excellent

Ryan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great hotel.nice clean rooms.super friendly helpful staff & good price.i will definatly stay there again!
Response from General Manager on 1 Dec 2016
Dear Ryan, we appreciate your compliment and look forward to seeing you at Naturela for your next stay.

10/10 Excellent

Joe, Bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, food, location, price and pool.
Just a short ride to Padang Padang from here. The kitchen is open 8am-10pm and the food is very inexpensive homecooked style. Can rent a speed motor for about $5 a day from here. Staff was very helpful and appreciative of my business. Pool area is nice, bed was comfy and the AC was cold! Recommend this place. Can't beat the price.
Response from Acen on 1 Dec 2016
Dear Joe, thank you very much. I believe all our staff hardwork been paid off. We will do our best to serve our guests and make them comfortable stay. Look forward to seeing you again at Naturela

8/10 Good

Cléa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel correct
Stayed 1 night in Apr 2024

10/10 Excellent

Thea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fornøyd med alt! Personalet her er de sydligste menneskene jeg har møtt som gjorde at vi dro tilbake til dette hotellet kort etter. Ligger nærme alt man skulle ville gjøre i Uluwatu og har alt du trenger. meget god mat er det også her.
Stayed 10 nights in Jan 2024
Response from A Cen on 28 Feb 2024
Takk for at du bor hos oss, kan du komme tilbake igjen og se deg neste ferie.

10/10 Excellent

Noemie

Stayed 6 nights in Feb 2024

10/10 Excellent

Thea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024

6/10 Okay

Ching chi

Liked: Staff & service
Check in was smooth even in the late night. Staff are helpful, however, the shower water was salty and not hot. There is room to improve in cleaningness.
Stayed 1 night in Jul 2023
Response from Na on 10 Aug 2023
Dear Guest Thank you for staying with us

10/10 Excellent

Ralf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Entspannte Unterkunft… Essen top… Rollerverleih einfach und unkompliziert… Nice place to be..
Stayed 3 nights in May 2023
Response from Frank on 22 Jun 2023
Dear Sir,Thanks for your compliment. We are proud to have you here. cheers

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2020
Response from Frank on 6 Feb 2020
Emma, thank you very much for your compliment and looking forward to seeing you again

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia em Bali
Minha experiência no Naturela foi sensacional. O staff apesar de não falar muito inglês são super simpáticos e solícitos. A comida do restaurante é um delícia e super barato. Tomei café da manhã, almocei e jantei praticamente todos os dias no restaurante do hotel. O wi-fi funciona muito bem em todas as partes do hotel. Localização ótima também. Vale a pena a hospedagem.
Stayed 4 nights in Jul 2019

8/10 Good

Bruno-Pierre

Liked: Staff & service
Stayed 2 nights in Aug 2019

4/10 Poor

Ismael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Niklas

Liked: Staff & service, room comfort
Value for money!
-wonderful staff and service. -Room has all amenities you need. -Arranged our boat transports to Gili -You can rent scooters for 70k/day -Location is good. Some parts of the room could use a facelift. only a blanket and pillow was provided with bedsheet
Stayed 2 nights in Jan 2019

8/10 Good

carina

Liked: Staff & service, property conditions & facilities, room comfort
Hotellet hade bra läge, nära restauranger och gångavstånd till stränder. Hjälpsam personal men kunde städat lite noggrannare
Stayed 3 nights in Dec 2018

8/10 Good

Araceli

Liked: Room comfort
Disliked: Property conditions & facilities
Bueno
Buen hotel, buena ubicación, cerca de las playas (en moto). A la habitación le falta una renovación, los baños deberían mejorarse, el inodoro perdía agua. El personal muy amable, en el restaurante del hotel riquísima la comida. Pero la habitación necesita una renovación
Stayed 3 nights in Dec 2018
Response from Acen on 3 Jan 2019
Thank you and we really appreciate your compliment

8/10 Good

Teemu

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Yoann, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Environnement agreable, service efficace, cuisine d’un très bon rapport qualité/prix, personnel accueillant. Cela fait deux fois que j’y vais et je suis toujours aussi satisfait.
Stayed 9 nights in May 2018

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convinient
Jeg og min venninne trengte et enkelt billig sted å bo for en natt. Naturela lå midt i blinken for oss, siden vi ville til Bingin Beach og noen restauranter rundt der. Supersentralt og midt i blinken. Beste måten å komme seg rundt på her ute er uten tvil moped og det anbefales å leie! God service og hyggelig betjening