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Reviews of ibis Pune Hinjewadi Hotel

3.5 out of 5
ibis Pune Hinjewadi Hotel
Pune Infotech Park Hinjewadi Phase II, Maharashtra, Hinjewadi, Paud, Maharashtra

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Surya Narayanan

Liked: Cleanliness, staff & service, property conditions & facilities
Good food, people especially Mahir and Atharva. All staffs are very courteous. Neat and clean rooms. Overall excellent experience. Thank You ibis team
Stayed 2 nights in Apr 2024
Response from Pritam Choudhary on 7 Apr 2024
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Pune Hinjewadi. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pritam ChoudharyOperations Manager

2/10 Terrible

Amit

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Pritam Choudhary on 21 Jan 2024
Dear Guest, I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest.We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you.I am rigorously following up with my team on the concerns raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Pune Hinjewadi.Sincerely,Pritam ChoudharyOperations Manager

10/10 Excellent

Utkarsh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, I extended my stay by 1 day. Worth the amount.
Stayed 1 night in Jan 2024
Response from Pritam Choudhary on 21 Jan 2024
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Pune Hinjewadi. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pritam ChoudharyOperations Manager

8/10 Good

D

Stayed 1 night in Oct 2023

10/10 Excellent

Anurag

Stayed 1 night in Sep 2023
Response from Pritam Choudhary on 17 Dec 2023
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Pune Hinjewadi. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pritam ChoudharyOperations Manager

10/10 Excellent

shrawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks bajrang an team, It was good stay at ibis hinjewadi, Appreciate front desk team for hussle free check inn.
Stayed 1 night in Sep 2023
Response from Pritam Choudhary on 6 Oct 2023
Dear Guest,Thank You!!

10/10 Excellent

Saurabh

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Staff was very good especially door entry person in morning hour is quite helpful. I don't exactly remember his name just based on memory I remember Dhananjay.
Stayed 2 nights in Jul 2023

8/10 Good

Arvind

Business traveller, Travelled with partner
Liked: Cleanliness
Good
Stayed 3 nights in Jul 2023

8/10 Good

Karan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Gaurav

8/10 Good

Deeksha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good stay. We ordered food from the restaurant which was great. The room size is a bit small but it's a cozy stay.
Stayed 1 night in Sep 2022

6/10 Okay

Nilesh

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2022

10/10 Excellent

Sudhir

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2022

2/10 Terrible

jatin

Stayed 1 night in Feb 2022

10/10 Excellent

Himani

Stayed 1 night in Feb 2022

8/10 Good

Pranay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Clean rooms and polite staff. I got a room with a nice view of the greenery and mountains so that was a bonus. Housekeeping should ensure toiletries are stocked up before the guest checks-in. In my case , there was only a bottle of soap in the bathroom with no other toiletries. Even the toilet paper was 1% left and there was no spare roll kept in the toilet. Other than these small issues , the stay was comfortable and I encountered no other issues.
Stayed 1 night in Oct 2021

8/10 Good

Dev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a comfortable stay.
Value for money. Good place for a comfortable stay.
Stayed 1 night in Sep 2021

6/10 Okay

Anand

Business traveller
Disliked: Room comfort
Stayed 1 night in Jun 2021

8/10 Good

Anil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Virender Choudhary on 25 Nov 2020
Hi Anil, Thank you for rating us. Your feedback is valuable to us as it is our constant endeavor to provide consistently high quality of service to all our valued guests and your satisfaction is paramount for us. Sincerely. Virender Choudhary General Manager

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
......"...................................................
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n peaceful....worth costing Clean good food.
Stayed 1 night in May 2019
Response from Team ibis Hinjewadi on 8 Jul 2019
Thank you!

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Team ibis Hinjewadi on 23 May 2019
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and a tranquil location. Good Ambience and polite staff
Stayed 2 nights in Dec 2018
Response from Team,ibis Pune Hinjewadi on 29 Dec 2018
Thank You!

10/10 Excellent

Vijay, Boston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful and professional staff. Room size is okay not very small. Bathroom could be little bigger.
Stayed 2 nights in Dec 2018
Response from Team,ibis Pune Hinjewadi on 12 Dec 2018
Hi Vijay, Thank you for the review and hope to see you soon at ibis Pune Hinjewadi.

8/10 Good

Tridib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Team,ibis Pune Hinjewadi on 5 Dec 2018
Thank you for the rating us.

8/10 Good

A G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable and Nice would recommend 100%
Stayed 12 nights in Jun 2018
Response from Team ibis Pune Hinjewadi on 23 May 2019
Thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Don’t like Expedia too much
Check in needs to smoother especially for guests checking in late. We had some tos and fros with smoking/ no smoking; check in staff declined our request for a non smoking room but when their key card didn’t work; magically came up with a non smoking room. The ardor of the check in staff could have been way better too. The hotel manager took the pain of calling us and defending themselves on their action- stating that our booking was through Expedia and no such amenities are guaranteed. Easily my worst experience in a while being gold/ platinum member on most hotel chains. If I were Expedia, I’d give this hotel a pass from my listings.
Stayed 2 nights in Apr 2018
Response from Team, ibis Pune Hinjewadi. on 10 May 2018
Dear Guest, Thank you for the sharing your feedback with us. We are extremely sorry for all the inconvenience caused to you during your recent stay with us. We have taken careful note of concerns highlighted by you and have taken corrective measures to ensure similar incidents are not repeated, and our guests are not inconvenienced. Conscious that any explanation cannot completely erase the unsatisfying experience you have been through; I hope you will give us another opportunity to serve you better and regain your confidence in ibis Pune Hinjewadi. Warm Regards, Team, ibis Pune Hinjewadi.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid stay in a brand new property
We had a business stay of a week at this property with two rooms. Both of us were impressed that the level of a Ibis property in India can actually be higher than in Europe. Free amenities, good spacious room, the fantastic Ibis bed and the staff kept it clean during our entire stay. The food at the restaurant is good and well priced for an hotel. We will be back again and just hope the property can do enough maintenance and up keeping to make sure quality levels won't go down.
Response from Team, ibis Pune Hinjewadi on 10 May 2018
Dear Ricardo, It was our pleasure to welcome you at ibis Pune Hinjewadi. We were delighted to hear that your stay was comfortable and that you were happy with our food & services. We are looking forward to see you soon at ibis Pune Hinjewadi. Warm Regards, Team, ibis Pune Hinjewadi