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Reviews of The Zign Premium Villa

5 out of 5
The Zign Premium Villa
555/65 Moo 5, 12 Naklua Rd., Banglamung, Pattaya, Chonburi

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 55 reviews" "
Rating 8 - Good. 24 out of 55 reviews" "
Rating 6 - Okay. 12 out of 55 reviews" "
Rating 4 - Poor. 5 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wonil

Stayed 1 night in Dec 2023
Response from Somkhit Tonsaiphet, General Manager on 18 Dec 2023
Dear valued guest, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly good
Stayed 2 nights in Oct 2023
Response from The Zign Hotel on 23 Oct 2023
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Han-Yeu

Stayed 4 nights in Jun 2023
Response from Somkhit Tonsaiphet, General Manager on 29 Jun 2023
Dear Valued Guest, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Hotel but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Hotel. We do look forward to welcome you back to The Zign Hotel soonest. With best personal regards,

8/10 Good

Henning

Stayed 9 nights in Jun 2023
Response from Somkhit Tonsaiphet, General Manager on 20 Jun 2023
Dear Khun Henning, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Premium Villa but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Premium Villa. We do look forward to welcome you back to The Zign Premium Villa soonest. With best personal regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No Garden View...
Overall, everything was as expected. prompt service, clean rooms, nice resort. Only 2 issues: the "Garden View" is to an empty patch of dirt between the wall. The mattresses were very hard, so my partner didn't sleep well on it
Stayed 2 nights in Jan 2022
Response from The Zign Hotel Pattaya on 12 Jan 2022
Dear Value Guest, Thanks for staying with us. We appreciate your feedback. If there are any mistakes, we will improve our service and apologize for any inconvenience for this case Looking forward to welcoming you again the next time you come to Pattaya! Best regards, The Zign Hotel Pattaya

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good villa with access to all the facilities at the busier sister hotel, just across a quiet road. Very relaxing stay.
Stayed 2 nights in Apr 2021
Response from Somkhit Tonsaiphet, General Manager on 16 Apr 2021
Dear Valued Guest, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Premium Villa. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

10/10 Excellent

TBRBKPRL, Bangkok

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
โรงแรม บรรยากาศ สถานที่ดี สวย สงบดี ห้องพักกว้างมากๆ เครื่องใช้ค่อนข้างครบ ห้องน้ำมีอ่างน้ำ แอร์เย็นดี แต่บริการ จัดการต้อนรับยังไม่ค่อยดีเท่าไหร่ ห้องอาหารเช้าคนเยอะ ของน้อย ทำไม่ทัน ของหมดแล้วไม่เติมของ
Stayed 1 night in Jul 2020
Response from สมคิด ต้นสายเพ็ชร์, ผู้จัการทั่วไป on 15 Jul 2020
ขอบคุณมากครับที่สละเวลาในการให้คำติชมเกี่ยวกับประสบการณ์ที่คุณลูกค้าได้รับ คำชมเป็นกำลังใจให้กับทีมงาน ส่วนจุดที่ยังไม่สมบูรณ์ ทีมงานจะรีบปรับปรุงเพื่อให้การเข้าพักของคุณลูกค้าครั้งต่อไปสมบูรณ์ยิ่งขึ้นครับ ขอขอบคุณอีกครั้งสำหรับคะแนนเต็มที่ให้กับทีมงานของโรงแรมครับ

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Response from สมคิด ต้นสายเพ็ชร์, ผู้จัดการทั่วไป on 15 Jul 2020
ขอบคุณมากครับที่สละเวลาในการให้คำติชมเกี่ยวกับประสบการณ์ที่คุณลูกค้าได้รับ คำชมเป็นกำลังใจที่ดีให้กับทีมงานของโรงแรม ขอขอบคุณเป็นอย่างสูงอีกครั้งสำหรับคะแนนเต็มที่ให้กับทีมงานของโรงแรมครับ

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Somkhit Tonsaiphet, General Manager on 6 Feb 2020
Dear Valued Guest, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Premium Villa. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

8/10 Good

Wijayane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay. Will return again.
A resort style accommodation with nice pool and shady trees. The service was ok and the staff were friendly and helpful. I reserved the hotel 1 night prior to my arrival but when I went to check in the staff did not seem to find my reservation at first. It was not too long til they found me a room. Location of the resort is good and plenty of parking space. The entrance is a bit awkward and made me feel like entering from the backstage. The room was very spacious and the bathroom was awesome.
Stayed 1 night in Jul 2019

4/10 Poor

Pete, Thailand

Disliked: Staff & service, room comfort
Terrible esperience and useless staffs.
Hotel staffs did not know where the parking was. We asked for parking direction from 3 security staffs and they told us different location! Front desk has upgrade room to pool-view type. The front view we have got was a restroom between our room and the pool. Lot of mosquitos in the room. We have got a terrible experience with a very expensive room ($100++).
Stayed 1 night in Jan 2018

8/10 Good

Phanita

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

TSUE

Goodbye to Zign
Value for money but is getting old need renovation, I stay for 3 nights with 3 rooms with friends but house keeping didn't refill box tissue. My friend has broken a glass accidentally & his finger was being hurted, during check out a penalty of 100 baht was asking but I refuse to pay cos I was anger they didn't mean to understand what had happened & instead to charge for the broken glass & no concern at all. I felt sorry & disappointted as I was a regular customer.

8/10 Good

chetan, BANGKOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice villa close to beach
I suggest people looking for relax in property with family or kids and honeymoon couples best place to stay .. Quite and away from pattaya noisy streets ..we can access the facilities of hotel opposite two huge pools fitness and spa..and one pool inside villa..i was having my own car.. so not hve problem to roam around .. Perfect place to stay for those looking peace and quietness in pattaya ..

8/10 Good

Pete, san fracisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place clean Great breakfast Nice pool Romantic

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent services
I love the pool and Hotel services

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
nice swimming pool.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay
Happy!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed. very good service

8/10 Good

A couple, Thailand

Liked: Cleanliness, staff & service, room comfort
Nice hotel but ..
We stayed at tower side before and it's very nice. This time we stayed at terra villa (23-24 Oct 2015). It's also nice but I think the swimming pool was a bit dirty as we found the dead fly, my wife saw the drink and dessert promotion of the month show at the front which was not updated and she didn't notice then we tried to order it by went to all their restaurant made us wasted a time and finally the breakfast buffet was not vary and quality not good as same as the tower. Lucky that the room was included the breakfast otherwise I think it's not worth to paid for. I would recommand the Kupcakz @ Z Through By The Zign, the food and dessert are very good taste and it's worth to paid for.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean & comfort
The room is quite big and clean. One double-bed and one single bed are very comfortable as 3 persons can stay together, though there are only 2 breakfast coupons :-) One thing to comment was when I arrived at the parking, I don't know the way to go to the lobby to check-in and there was no staff at the parking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room and condition. Private

6/10 Okay

Knut

Disliked: Cleanliness
Stayed 3 nights in Nov 2021
Response from Somkhit Tonsaiphet, General Manager on 30 Nov 2021
Dear Khun Knut, We truly appreciate the time you took to give us the rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here at The Zign Premium Villa but still some more rooms to improve to get the perfect score from you on the next visit to The Zign Premium Villa. We do look forward to welcome you back to The Zign Premium Villa soonest. With best personal regards,

10/10 Excellent

Thailand, Bangkok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good asmostphere, great pool, room is cleaned
Stayed 1 night in Aug 2020
Response from Somkhit Tonsaiphet, General Manager. on 17 Aug 2020
Dear Valued Guest, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Hotel. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

8/10 Good

JJ, BKK

Travelled with family and small children
Liked: Cleanliness
ค่อนข้างเก่า อุปกรณ์ภายในห้องบางชิ้น ไม่สมบูรณ์ พนักงานค่อนข้างน้อย
Stayed 1 night in Jul 2020
Response from สมคิด ต้นสายเพ็ชร์, ผู้จัดการทั่วไป on 1 Aug 2020
เรียน ท่านผู้มีอุปการคุณ ขอขอบพระคุณอย่างสูงที่ได้ให้ความไว้วางใจใช้บริการห้องพักกับทางโรงแรมและสละเวลาในการประเมิน ให้ข้อมูลกับทางโรงแรม เรายินดีที่จะนำข้อบกพร่องนี้ไปปรับปรุงแก้ไขการบริการให้ดียิ่งขึ้นต่อไป

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Великолепный отель! Прекрасное обслуживание!
Stayed 8 nights in Dec 2019
Response from Somkhit Tonsaiphet, General Manager on 6 Feb 2020
Dear Valued Guest, we truly appreciate the time you took to give us the feedback about your recent stay at The Zign Premium Villa. We are very pleased to learn that we were able to meet with all your requirements and expectation. Once again, thank you very much to give us a full score rating.

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019
Response from Somkhit Tonsaiphet, General Manager on 15 Oct 2019
Dear Valued Guest, we truly appreciate the time you took to give a rating on your last stay with us. We are really sorry to know that some of our product and service could not meet your expectation. With this in mind we once again thank you for your feedback for our improvement and we most certainly do look forward to welcome you back to The Zign Hotel.

8/10 Good

Jasem

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
الاستقبال تعبان صعب التفاهم معاهم الغرفة وإمكان جميل
Stayed 1 night in Aug 2019
Response from Somkhit Tonsaiphet, General Manager on 15 Oct 2019
Dear Valued Guest, we truly appreciate the time you took to give a rating on your last stay with us. We are looking forward to welcoming you back to The Zign Hotel soonest.

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019

4/10 Poor

johan

Liked: Cleanliness
Disliked: Staff & service, room comfort
A room, not a villa!
To call this place Premium Villas is very misleading. It was a room on the ground floor, no view at the front and from the back you were looking into a dump. The pool area were nice but missing the ambience. Will definitely not go back to this place.
Stayed 2 nights in Feb 2019

4/10 Poor

Zhanna

Disliked: Property conditions & facilities, room comfort
Гудит кондиционер, с окна вид на стену, и внутри номера острые углы, ступеньки опасные, резкий переход пола, очень опасно ходить по номеру
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
worst staff. not recommend.
Terrible staff at the reception! They never smile, only took our money as deposit, and explain where our room was. When checking out, they didn’t gave me back the 2,000B deposit and told us “ sit down and wait a minute” then they did NOTHING for over 10 mins. I asked her what’s going on and if we have any problems, then she took a receipt for the first time saying “sign here.” What? What if I didn’t make any actions? Just keeping us waiting on the sofa? She didn’t return our money even they do not accept any guests without the deposit? 3 women at the evening and 5 women in the morning, but nobody helped us and nobody worked well. Only doing her makeup or drinking water or playing mobile games. The worst hotel I ever stayed throughout Thailand. For your information, the room was clean and tidy. There weren’t lots of restaurants so you would have few choices for dinner. I really hope this would help the guests-in-future.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

รถเข้าไม่ถึง lobby ไม่สะดวกในการขนย้ายเพื่อ check in
Stayed 1 night in Jun 2018

8/10 Good

이상준, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
수영장에 사람이 많이없고 혼자서 여유로운 여가시간을 보내시기엔 딱 알맞는 장소일듯요. 혼자가면 밤에 쫌 심심한거 빼면 다 좋아요
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間清潔不乾淨，洗手間地上有毛髮，梳化有污跡，泳池員工嚴重不足，太陽傘不足夠，整體很一般，員工英文差，不會再租住！
Stayed 3 nights in Jan 2018

8/10 Good

gee bek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
수영장 굳굳
수영장이 특히 좋았습니다. 풀뷰로 예약하시길 추천드림ㅎㅎ
Stayed 2 nights in Nov 2017

8/10 Good

Akanid

Liked: Staff & service
เงียบๆ คนไม่พลุกพล่าน
วิลล่าอยู่ตรงข้ามกับ The Zign ใหญ่ ซึ่งตรงนั้นคณะทัวร์เยอะ วิลล่าจึงเงียบๆ สระว่ายน้ำเล็กกว่า ห้องพักใหญ่ ห้องน้ำใหญ่ แต่ไม่ใหม่แล้ว
Stayed 1 night in Oct 2017
Response from Ecom on 6 Nov 2017
Thank you for taking the time to review us! It really warms our hearts to see that you enjoyed your experience with u ,If there are any mistakes, we will improve our service and apologize for any inconvenience for this case

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
別荘感覚のホテル
最高の設備と雰囲気の良いヴィラ。快適に過ごせた。朝食もおいしく 問題なし。唯一の難点は部屋に蚊がいて夜中、蚊に刺されるし耳元に 蚊が飛んでいる状況に熟睡できなかったこと。ヴイラタイプの為、 外は草木が生い茂っている為、蚊除けの準備は必要かもしれない。 日本で刺されるのは違った感じに腫れてしまった。

8/10 Good

Camry, hong kong

Liked: Cleanliness, staff & service, room comfort
寧靜
酒店位置較為寧靜，環境也舒服，房間很大可以 適合一家大細或情侶，早餐也不錯食物選擇也不少，有時外出需要酒店幫忙叫車，但如果選擇這酒店自駕遊或包車的人較為適合一點，而且偶然在大堂外等車有幾隻小貓經過..本人有點手足無措。 酒店位置較為寧靜，環境也舒服，房間很大可以 適合一家大細或情侶，早餐也不錯食物選擇也不少，有時外出需要酒店幫忙叫車，但如果選擇這酒店自駕遊或包車的人較為適合一點，而且偶然在大堂外等車有幾隻小貓經過..本人有點手足無措。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
我住泰国酒店甘多次，這酒店三星級都不如。
房間wifi壞，下午4時都還沒有人打掃房間，三星酒店都不如。如果說是一間五星酒店，早餐安排可說是完全沒有服務的，桌上只有叉及匙，其他什麼都沒有，點了一杯咖啡，就沒有奶，沒有糖，這些只是一般基本服務都沒有

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมสะดวกแก่การพักผ่อน
ห้องพักกว้าง สบาย

8/10 Good

Ar Fei, Prachuab

Liked: Cleanliness
ห้องพักกว้างขวาง
ห้องพักที่ได้ กว้างขวาง สะอาด เงียบสงบ เหมาะสำหรับการพักผ่อนแบบครอบครัว อาหารเช้าไม่หลากหลาย สระว่ายน้ำพอประมาณ แต่สามารถข้ามฝั่งไปเล่นสระฝั่งโรงแรมได้ แต่ราคาแพงไป เพราะโรงแรมอยู่ไกลจากหาดพัทยา

6/10 Okay

Wai Chi Gigi, Hong Kong

Liked: Room comfort
Disliked: Property conditions & facilities
Hotel hard wear issue
I stayed in this hotel since 2007, at least 1-2 times in a year. However, this is the worst stay for my life. I booked 2 rooms & stayed with my family. 1.廁所板完全散開 2.Hair dryer out of order 3.Key card doesn't work when we back late mid-night 4.Key card doesn't work again after swam & lock without battery Whole case spent over 30-45mins to solve. This is really not acceptable. Hotel hard wear were too old.I just complaint of the hotel facilities instead of the staffs as I appreciated what they did for me. Finally, they got room move for us immediately. But, it's really trouble for us as we traveling with 3 childs with a lot of stuff. And this incident affected our journey of that day (our relatives from Thailand were waiting for a long time as we arranged the home visit far away from our hotel (drive 1 hour). I need to thanks for Mr Jiraphan (in-charge of reception) arrange 1 day free breakfast for my 2 child. Thanks again.

10/10 Excellent

CHANG HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
완전 좋아요!
전체적으로 좋았어요! 수영장도 이쁘고 서비스도 좋았어요 ㅎㅎ

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
โรงแรมที่สวยและส่วนตัว
ห้องพักและสถานที่โดยรวมโอเค ห้องพักสวย มีความเป็นส่วนตัว ได้ห้องพักติดสระน้ำตามที่ต้องการ พนักงานบริการดี และให้คำแนะนำต่างได้ดี แต่อาหารเช้าน้อยไป ไม่เหมาะสมกับราคาค่าห้องพัก

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful villa
I stayed there 2 nights alone. The atmosphere and all staffs were nice. I liked the fresh omlet I ate as a breakfast. One thing I didn't like was the light switch in the bathroom was dirty.

6/10 Okay

KUAN-HSIEN, 台北

Liked: Room comfort
房間有霉味，自來水有味道。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
파타야 더 자인 호텔 프리미엄빌라 후기
깨끗하고 조용한 분위기가 맘에 들었습니다. 수영장또한 환상적이였습니다

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort