Outdoor pool, pool umbrellas, pool loungers
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Reviews of The Train Resort - Sauna & Spa

4 out of 5
The Train Resort - Sauna & Spa
22/5 Moo 11, Sukhumvit Road, Pattaya, Chonburi

Reviews

6.6
Rating 10 - Excellent. 7 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 5 out of 25 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

JERROD

Disliked: Property conditions & facilities
Old and not cared for.
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Planb on 4 Apr 2024
Thank you for the review. The accommodation will check according to customer comments.

8/10 Good

Gilles

Liked: Cleanliness, staff & service, amenities
Staff was attentive and welcoming. New management has taken over and they are hard at work on improving the Hotel. Mattress is hard as Fock but I would definitely recommend it to anyone who wants a budget friendly place
Stayed 27 nights in Jan 2024
Response from Mee on 7 Feb 2024
Thank you so much for taking the time to share your experience of our hotel room! We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Your kind words inspire us to continue providing exceptional service to all our guests. We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards, Mee

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities
The staff is Awesome here. I believe they are under new management and they are slowly but surely cleaning up the resort. I actually stayed here for a month and do not regret staying here. The Staff is very welcoming and helpful,the kitchen recently expanded the menu for lunch and dinner and I must say those ladies can cook.Lots of restaurants, bakery, grocery stores.Train Resort is a budget friendly and the people who stayed here are fantastic. I would definitely stay again
Stayed 1 night in Jan 2024
Response from Tom on 2 Mar 2024
Thank you so much for taking the time to share your experience of our hotel room! We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us.

8/10 Good

Duong

The room look nice
Stayed 1 night in Jan 2024
Response from Jay on 7 Feb 2024
Thank you so much for taking the time to share your experience of our hotel room!

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice room when checked in spacious but then tv remote not work No room service the next day even leaving doorcards out and somewhat noisy great potential noise fullfillrd
Stayed 2 nights in Dec 2023
Response from Mee on 7 Feb 2024
Thank you so much for taking the time to share your experience of our hotel room! We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Your kind words inspire us to continue providing exceptional service to all our guests. We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards, Mee

4/10 Poor

Leeshan, Surrey

Stayed 4 nights in Dec 2023

6/10 Okay

Jordan

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Planb on 29 Sept 2023
Thank you for the review.

10/10 Excellent

Patchayawut

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog
Stayed 2 nights in Mar 2023
Response from Planb on 26 Jun 2023
Thank you for review.

2/10 Terrible

mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away find different resort dirty pools
Very bad hotel . Beds are hard as a rock . Restaurant staff are lazy . Open at 900 am no place tells you when open or closed . It also closes at 400 pm so forget about getting f a dinner . They tell you to pay dept for room key of 500baht . Then there is no one around to check out tilll 900am . So you either leave with out dept or late for your plane or meetings you have . Forget staff specking English . Staff very rood . Except the cleaning staff . Allso the information on the website for wheelchair access is all lies . No rooms are wheelchair access safety. I checked in at 10 00.pm and it took 1 1/2 hours to get them to find wood and blocks to build myself a ramp . Front desk lady was to busy with her drunken husband or boyfreind to help . . I was not pleased with this so called resort .
Stayed 1 night in Dec 2021

10/10 Excellent

Anita

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean , good restaurant
Staff were exceptionally helpful and very friendly. And clean room
Stayed 1 night in Jun 2020
Response from Jeab on 27 Nov 2020
Thank you so much , Hope to see you again.

10/10 Excellent

Toke

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location value for money
Spacious room, friendly staff, good pool
Stayed 1 night in Nov 2020
Response from Jeab on 27 Nov 2020
Thank you so much , Hope to see you again.

8/10 Good

kris, hong kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy. Best place for relaxing and getting away from hustle and bustle life.
Stayed 7 nights in Nov 2019

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
4 stars ???...in their dreams
I don't know what universe this resort rates 4 stars in but it is not this one...all the rooms have beds which are rock hard..most have no wardrobe, no mirrors in the bathroom , very small or no windows and no view.....the room I stayed in was a concrete cell...the pool was cloudy and spa looked unclean....the staff were polite and helpful....I left a day early and won't be back
Stayed 4 nights in Feb 2019
Response from Tom on 28 Apr 2020
Thanks for your feedback and thanks for staying with us! We truly appreciate your feedback and I will definitely let our team know about any initiatives we can start in the future. We are always striving to improve our customers' experiences so hearing your suggestion will help us move forward.

6/10 Okay

Reijo

Liked: Staff & service
Stayed 28 nights in Jan 2024
Response from Mee on 2 Mar 2024
Thank you so much for taking the time to share your experience of our hotel room! We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Your kind words inspire us to continue providing exceptional service to all our guests. We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards, Mee

10/10 Excellent

Serge

Stayed 2 nights in Jan 2024

4/10 Poor

Azaad

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Tony

Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Planb on 28 Nov 2023
Thank you for the review.

6/10 Okay

Anthony

Stayed 2 nights in Apr 2023
Response from Planb on 26 Jun 2023
Thank you for review.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Planb on 26 Jun 2023
Thank you for review.

8/10 Good

Tomi

Liked: Staff & service, property conditions & facilities
Hyvä sauna
Majoitus kohtuullisen hintainen. Erittäin mukava sauna hotellin yhteydessä. Suosittelen.
Stayed 4 nights in Feb 2023
Response from Planb on 26 Jun 2023
Thank you for stay with us.

10/10 Excellent

Chirawaddy

Travelled with family
Liked: Cleanliness, staff & service
ราคาย่อมเยา ติดถนนใหญ่ ที่จอดรถสะดวกเพียงพอ มีสระว่ายน้ำ สนามกอล์ฟขนาดเล็ก อาหารเช้าจัดเป็นชุดมาให้ มีข้าวผัดไก่,ไข่ดาวไส้กรอกแฮม,ขนมปังปิ้งเนยแยม,ชากาแฟ ถือว่าคุ้มกับราคาที่จ่ายไป ห้องพักขนาดกระทัดรัด แอร์เย็น น้ำไหลแรง แต่ห้องน้ำแคบไม่เหมาะกับคนตัวใหญ่ ใครจะมาพักที่นี้แนะนำให้เตรียมผ้าเช็ดตัวมาด้วย ของโรงแรมค่อนข้างเก่า เนื้อผ้าไม่ซับน้ำ มีเศษฝ้ายขุยๆติดตามตัว และเตรียมผ้าห่มมาด้วย ชุดเครื่องนอนของโรมแรมค่อนข้างเก่า เตียงแข็งเหมือนเตียงฝึกร.ด.
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ควรส่งพนง เข้าไปสุ่มสำรวจ บ้างว่าเหมาะกัย ระดีบ 4 ดาสมั้ย
Stayed 3 nights in Nov 2018