Dear Jin, Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Melin,Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager

Dear Julie, On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Shashank SinhaGeneral Manager

Dear Edgardo, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the secluded location yet central, quality of food and best breakfast in the town do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Carl,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard North Pattaya.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying with us and we hope you choose to create more memories here whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Shaharyar, Thank you for taking the time to share your recent experience at the Courtyard by Marriott North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear about your recent stay experience did not meet your expectations. At the onset, I would like to take this time to apologize for the room functioning and the service standards that were not up to our usual standards. I will revisit the area of concerns with Team and ensure that it is a case of isolation, and we do not have such experience for our guests. Your feedback is an integral part of our operations, and I am sorry I could not meet you in person to apologize and assure you that all your concerns are dealt with utmost priority. We will revisit all aspects of the stay to ensure that we provide a much-elevated stay experience for our guests. As a valued loyal guest, we regret the whole incident and as we strive to deliver a flawless guest experience, we would continue to improve our hotel standards and services to avoid such experiences from occurring in the future. Upholding our commitment to providing a memorable, casual, and personalized experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Carl, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard North Pattaya.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.It was rewarding to hear about your brand-new room, bathroom, and 55 inches smart TVs that lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Courtyard North Pattaya and we hope you choose to create more memories here whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Gaurav, Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager

Dear Sangjun, Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Amber,With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the brand-new designed rooms do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear William, Thank you for taking the time to share your recent experience at the Courtyard by Marriott North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear about your recent stay experience did not meet your expectations. At the onset, I would like to take this time to apologize for the hot water concern during your stay. I will revisit the point of concern with our Engineering Team to ensure it is a case in isolation and we avoid such experiences for our guests moving forward. As a valued loyal guest, we regret the whole incident and as we strive to deliver a flawless guest experience, we would continue to improve our hotel standards and services to avoid such experiences from occurring in the future. Upholding our commitment to providing a memorable, casual, and personalized experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Ka Shing,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Daffy,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Thaddeus,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard North Pattaya.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.It was rewarding to hear about your Christmas celebration, kid's friendly amenities, and the staff service that lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. We don't provide babysitting services as it is highly skilled and trained job, and we don't have trained staff to take care of babysitting assignment. Thank you for staying at Courtyard North Pattaya and we hope you choose to create more memories here whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. It was rewarding to hear about your stay experience and the breakfast experience lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Your experience of your recent stay particularly cleanliness is below our standard. Keeping the room at the highest standards of cleanliness and smelling good is our number one priority and I am sorry to hear that your room had the concern. I have asked House Keeping and Engineering Team to take this room out of inventory and investigate in detail report and resolve it. I assure you that we don't get complaints about the cleanliness & maintenance of the room and bathroom. I will ensure that this is in isolation and that there is no future recurrence. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,Shashank SinhaGeneral Manager

Dear Tien Che, Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard by Marriott North Pattaya. As a valued guest, we see that there is room for improvement based on your feedback. We saw that your comments noting unique about the property; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would continue to improve our hotel operations. It was rewarding to hear about the staff service which lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. As a valued guest, thank you again for your feedback we hope to serve you again whenever your travels bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Harald, Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was rewarding to hear about your stay experience and that we lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at the Courtyard North Pattaya and we hope you choose to stay with us again whenever your travel needs bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Arthur,Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager

Dear Sophia,Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Courtyard by Marriott North Pattaya. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction of the property an “8”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further to extend the memorable experience. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations. As a valued guest, thank you again for your feedback we hope to serve you again whenever your travels bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Kittipat, Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was rewarding to hear about your stay experience and that we lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at the Courtyard North Pattaya and we hope you choose to stay with us again whenever your travel needs bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Ali, Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Courtyard by Marriott North Pattaya. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall experience of the property a “6”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would further address your areas of concerns to extend the memorable experience. Your feedback is an integral part of our operations and to address your stay concerns so that we can continue to improve our hotel operations. As a valued guest, thank you again for your feedback we hope to serve you again whenever your travels bring you back to Pattaya. Sincerely,Shashank Sinha General Manager

Dear Watchara,On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Hotel Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Shashank SinhaGeneral Manager

Dear Natthaphong,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard North Pattaya.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Courtyard North Pattaya and we hope you choose to create more memories here whenever your travels bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Chiu Kit Jeremy,With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the brand-new designed rooms do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Arpit,Thank you for taking the time to share your recent experience at Courtyard North Pattaya with us.One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the stay experience caught my attention. After conducting a thorough inquiry of your stay, we discovered that you were unhappy with the fees associated with smoking in our non-smoking accommodation. The non-smoking policy that we have is clearly stated and announced in the rooms. If you would want to smoke, we do have smoking rooms available on request and pre-arrival booking stage. If not, we offer dedicated smoking areas outside the hotel at the main porch for all of our guests that smoke.We sincerely appreciate your cooperation in recognizing that the hotel adheres to a non-smoking policy for all of its guests, which may be affected by your smoking in a non-smoking room. We appreciate your business and look forward to seeing you again whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Parnthanutcha,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was rewarding to hear about your stay experience and that we lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at the Courtyard North Pattaya and we hope you choose to stay with us again whenever your travel needs bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Elin,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard North Pattaya.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Courtyard North Pattaya and we hope you choose to create more memories here whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Owen,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was rewarding to hear about your stay experience and that we lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at the Courtyard North Pattaya and we hope you choose to stay with us again whenever your travel needs bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Michael,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was rewarding to hear about your stay experience and that we lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at the Courtyard North Pattaya and we hope you choose to stay with us again whenever your travel needs bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Anthony, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the location of the hotel met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the brand-new designed rooms do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Hi Duane,Thank you for taking the time to share your recent experience at the Courtyard by Marriott North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear about your recent stay experience did not meet your expectations. At the onset, I would like to take this time to apologize for the breakfast time you found Air-conditioning not up to your comfort. I will revisit the temperature and we usually keep it at a pleasant temperature and at no point we will like our guests to be uncomfortable. Your feedback is an integral part of our operations, and I am sorry about your breakfast experience. We will revisit all aspects of the stay to ensure that we provide a much-elevated stay experience for our guests. As a valued loyal guest, we regret the whole incident and as we strive to deliver a flawless guest experience, we would continue to improve our hotel standards and services to avoid such experiences from occurring in the future. Upholding our commitment to providing a memorable, casual, and personalized experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Argemiro,With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the brand-new designed rooms do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Annie,Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager

Dear Ms. ChengI am sorry to hear about your stay experience falling short of our goal and please accept our sincere apologies for the inconvenience caused during your recent stay with us. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of valued loyal guest recognition is an isolated incident.Please accept our sincere apology again for not living up to your or our expectations of our services, I have discussed with the Front Office Team to ensure that we learn from the feedback and improve ourselves moving forward, especially with regard to the arrival experience.Ms. Cheng, we regret the whole incident and as we strive to deliver a flawless guest experience, we would continue to improve our hotel standards and services to avoid such experiences from occurring in the future. Upholding our commitment to providing a memorable, casual, and personalized experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Vidyanad,Thank you for taking the time to complete the review in regards to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service and will revisit the laundry services and prices again. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Chris,On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Hotel Team as a way of celebrating the great guest experiences we delivered. I am sorry to hear that the location did not best serve the purpose of your stay and will like to revisit that we have the shuttle service going up to the main road for any easy access to any part of the town every couple of hours. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely, Shashank SinhaGeneral Manager

Dear Amit,Thank you for taking the time to complete the review in regards to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Khun Phuriphong,Thank you for taking the time to complete the review in regards to your recent stay at the Courtyard North Pattaya. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It was rewarding to hear about your stay experience and that we lived up to your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence. Thank you for staying at the Courtyard North Pattaya and we hope you choose to stay with us again whenever your travel needs bring you back to Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Guest, Thank you for sharing your experience at the Courtyard North Pattaya through the Expedia review. We are delighted that your stay with us was enjoyable. Our sincere gratitude for your very kind words regarding the hotel and the associates who work here. Our associates are our single greatest asset and I am thrilled to hear that you were pleased with your stay. I will be sure to pass along your compliments to the entire team. I am sorry to hear about the delay in services for dining at Café 22, I will ensure that it does not happen again moving forward and our consistency should be throughout from breakfast to dinner meal period. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, Shashank General Manager

Dear Ming Rui,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Yuta, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the brand-new designed rooms do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Chun Kit Roger,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Jin, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the brand-new clean and designed rooms with rooftop pool & bar do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Yachi, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear about the staff service met your expectations. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.As a valued customer, your feedback is an integral part of the operations, the brand-new designed rooms do serve best for our guests who choose quality and best of standards. Once again thank you for staying with us at the Courtyard North Pattaya and we hope you choose to host with us again whenever your plans bring you back to this side of North Pattaya. Sincerely,Shashank SinhaGeneral Manager

Dear Silke, Thank you for taking the time to share your recent experience at Courtyard North Pattaya with us.One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback overall score of "8" caught my attention. I am very sorry to learn that, and we will again revisit all aspect of guest stay to make it far more elevated and memorable. Our sincere gratitude towards your kind word for the associates who work hard to ensure all guests are well looked after and such appreciative comments motivate them a big way to keep striving for greater excellence.Thank you for being a loyal guest and we hope to serve you again whenever your travels bring you back to Pattaya.Sincerely,Shashank SinhaGeneral Manager

Dear Daisuke,Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard by Marriott North Pattaya. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall stay experience at the property a “3”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would continue to address your areas of concerns further to extend the memorable experience. Your feedback is an integral part of our operations and helps us in continuing to improve our hotel operations. As a valued guest, thank you again for your feedback we hope to serve you again whenever your travels bring you back to Pattaya. Sincerely,Shashank Sinha General Manager

Dear Wai Ching, Thank you for taking the time to complete the review in regard to your recent stay at the Courtyard North Pattaya. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. It is rewarding for me to be able to share your comments with my team and for them to know their efforts helped enhance your stay with us and live up to your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Shashank SinhaGeneral Manager

Dear Guest, Thank you for choosing Courtyard North Pattaya for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speak strongly to our company’s core values, “good service at a fair price.”Your kind words towards the hospitality and the services extended in making your stay experience a pleasant one delights us. We are glad to learn that you thoroughly enjoyed the personalized attention to your stay at the property; I will recognize the efforts of all associates in our next Town Hall Meetings. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon!Sincerely,Shashank SinhaGeneral Manager