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Reviews of Swosti Chilika Resort

4 out of 5
Swosti Chilika Resort
Odia-Alapur, At-po - Pathara, Via - Gorapali, Ganjam, Pathara, Orissa

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 4 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ujjwal

Liked: Cleanliness, staff & service, property conditions & facilities
The checkin staff was very courteous.
Stayed 1 night in Mar 2024

8/10 Good

Kshitiswar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

BIJAYA KRUSHNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked everything except the quality of food.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Worst service , and at check-in time they do namaste , and gng in from there nothing , room service guys are arrogant , and poor service , not satisfied , and I maybe wrong , I can’t find any lake view villa etc ….
Stayed 1 night in Jul 2021

6/10 Okay

Siddhant

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2021

2/10 Terrible

Satya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience, Good Staff behaviour, Location of the property.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything was good but food price is too costly compared to other places.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect person wete very polite and helpful Will definitely will visit again Horel was perfect place clean room and good food
Stayed 1 night in Mar 2019
Response from Manager CRS on 1 May 2019
Dear Sir/Madam, Greetings from Swosti Chilika Resort ! At the outset, allow me to take this opportunity to thank you for the wonderful feedback. We at Swosti Chilika Resort always emphasize in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is a pleasure to learn that you had a wonderful stay with us. Rest be assured we shall continue to maintain high standards of services to ensure all our guests stay with us would be a memorable & pleasant. We look forward to welcome you back and host at Swosti Chilika Resort soon.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel with good food,service,ambience and hygience. The staffs were so co operative
Stayed 1 night in Mar 2019
Response from Manager CRS on 9 Apr 2019
Dear Sir/Madam, Greetings from Swosti Chilika Resort ! At the outset, allow me to take this opportunity to thank you for the wonderful feedback. We at Swosti Chilika Resort always emphasize in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is a pleasure to learn that you had a wonderful stay with us. Rest be assured we shall continue to maintain high standards of services to ensure all our guests stay with us would be a memorable & pleasant. We look forward to welcome you back and host at Swosti Chilika Resort soon.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
For the price, the professionalism is lacking. At the time of checkin, the reception folks ignored us and tended to one large group. One lady at the reception staff however I must single out for helping us get checked in while the main checkin staff couldnt care less. They forgot to take my card at the time of checkin, which did not match my expired card at expedia account and hounded me with calls after my trip and that too during my work day. During the entire trip, the large group played loud music in the name of a pool party and disturbed all the guests. After I complained about the noise levels, the manager of the restaurant gave us free meals and complimentary boat ride but did nothing to quieten the noise levels, complaining of lack of sensitivity from the vacationers. While I do appreciate the effort to give us freebies, nothing can compensate for the peace and quiet, I was hoping for in this trip. Also I dont get how as a manager, you cannot affect rules and regulations for large groups who want to block common facilities like pool for their private parties. I must compliment the restaurant staff who was excellent all through the trip. The only saving grace was the food and the restaurant staff. If you are on a birding trip and dont have permissions for the Nalaban island, you can skip this pricey resort and instead stay at modest places around Mangalajodi.
Stayed 2 nights in Jan 2019

6/10 Okay

Puneet

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2019
Response from Manager CRS on 9 Apr 2019
Dear Sir/Madam, Greetings from Swosti Chilika Resort ! At the outset, allow me to take this opportunity to thank you for the wonderful feedback. We at Swosti Chilika Resort always emphasize in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is a pleasure to learn that you had a wonderful stay with us. Our apologies if there has been any kind of inconvenience during your stay. Rest be assured we shall continue to maintain high standards of services to ensure all our guests stay with us would be a memorable & pleasant. We look forward to welcome you back and host at Swosti Chilika Resort soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hugh property alongside the Chilika Lake. Impeccable service in an awesome resort.
Stayed 2 nights in Dec 2018
Response from Manager CRS on 9 Apr 2019
Dear Sir/Madam, Greetings from Swosti Chilika Resort ! At the outset, allow me to take this opportunity to thank you for the wonderful feedback. We at Swosti Chilika Resort always emphasize in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is a pleasure to learn that you had a wonderful stay with us. Rest be assured we shall continue to maintain high standards of services to ensure all our guests stay with us would be a memorable & pleasant. We look forward to welcome you back and host at Swosti Chilika Resort soon.

8/10 Good

sujit, odisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but restaurant need some extra care.we order our food at 1 o'clock that was delivered at 2.45 pm.
Stayed 1 night in Oct 2018
Response from Manager CRS on 9 Apr 2019
Dear Mr.Sujit, Greetings from Swosti Chilika Resort ! At the outset, allow me to take this opportunity to thank you for the wonderful feedback. We at Swosti Chilika Resort always emphasize in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is a pleasure to learn that you had a wonderful stay with us. Kindly accept our apologies for the inconvenience caused at restaurant. We take it as an area of improvement from your feedback. Rest be assured we shall continue to maintain high standards of services to ensure all our guests stay with us would be a memorable & pleasant. We look forward to welcome you back and host at Swosti Chilika Resort soon.

8/10 Good

v ramana, hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good adjacent to the lake. The boating and other water related activities have to be started
Stayed 1 night in Apr 2018
Response from Krishna Nayak (Manager CRS) on 19 Apr 2018
Dear Mr.Ramana, Greetings from Swosti Chilika Resort ! At the outset, allow me to take this opportunity to thank you for the wonderful feedback. We at Swosti Chilika Resort always emphasize in rendering best of services to all our esteemed guests and hence take pride in doing the same. It is a pleasure to learn that you had a wonderful stay with us. Rest be assured we shall continue to maintain high standards of services to ensure all our guests stay with us would be a memorable & pleasant. We look forward to welcome you back and host at Swosti Chilika Resort soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotal, staff and excellent food
Nice location and staff good food best for weekend stay
Stayed 1 night in Mar 2018
Response from Ms.Krishna Nayak (Manager CRS) on 9 Apr 2018
Dear Sir, Namaskar from Swosti Chilika Resort ! Thank you for choosing your vacation at Swosti Chilika Resort & for writing such warm words about us. We’re delighted to hear you loved our breakfast spread and the variety, about our staffs & location. This means a lot to us. We are looking forward to welcoming you again. Thanks n Regards

6/10 Okay

Rahul, Bhubaneswar

Liked: Staff & service
Nice hotel to visit once
Good one, ambience is peaceful and Cycling around the hotel premises really awesome..
Stayed 1 night in Feb 2018
Response from Ms.Krishna Nayak (Manager CRS) on 9 Apr 2018
Dear Mr.Rahul, Namaskar from Swosti Chilika Resort ! Thank you for sparing your valuable time to share your feedback about Swosti Chilika Resort at Chilika Lake. We are delighted to know that we were able to give a beautiful end to your journey. Your compliment for the hospitality & ambience is indeed much appreciated. Creating memories for all our guests with unique experiences is what we strive for. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits. Thanks n Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Resort on Chilika Lake
Outstanding hotel, but you are better off eating at the nearby Chilika Dhaba
Stayed 1 night in Dec 2017
Response from Ms.Krishna Nayak (Manager CRS) on 9 Apr 2018
Dear Guest, Namaskar & Greetings from Swosti Chilika Resort ! We truly thank you for sparing time to write your feedback in Hotels.com. On behalf of the team at Swosti Team, we are thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future Thanks n Regards

4/10 Poor

AK, Bhubaneswar

Disliked: Staff & service, property conditions & facilities
Restaurant had flies and food was kept uncovered ! When we entered the Restaurant for breakfast , we found no staff . When the staff entered and took our orders, they started serving the guests who arrived much after us . A poorly managed hotel . Go to stay in the hotel if you want to stay inside your room . There is no programme in the Resort . I spent the evening just walking and then drove to eat in Chilika Dhaba at Barakul . Food was very costly and restaurant had flies . Would not like to recommend the hotel to any one at this stage unless you want to splurge your money for nothing !
Stayed 1 night in Dec 2017
Response from Jagannath Mohanty on 5 Jan 2018
Dear Guest, We truly thank you for sparing time to write your feedback in Expedia. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. I would like to take this opportunity to assure you that your feedback is treated with high importance and it is our foremost priority to ensure that every feedback is actioned and looked upon as an opportunity to go the extra mile to ensure a great experience for all our guests. On behalf of the team at Swosti, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future. Kind regards, Jagannath Mohanty General Manager – Swosti Chilika Resort