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Reviews of Andreas Hotel & Spa

3 out of 5
Andreas Hotel & Spa
227 N Indian Canyon Drive, Palm Springs, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1005 reviews" "
Rating 8 - Good. 159 out of 1005 reviews" "
Rating 6 - Okay. 34 out of 1005 reviews" "
Rating 4 - Poor. 17 out of 1005 reviews" "
Rating 2 - Terrible. 26 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, staff & service
Overall good experience However I wish I had been advised in advance that the Spa HotTub was out of order for my stay so I could have chosen a different resort.
Stayed 4 nights in May 2024

8/10 Good

Ro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet, which was nice - didn't realize it was adults only. The stairs were awful - didn't realize there is no elevator at this hotel - next time will book for first floor only - by the end of the stay, my knees were squawking. The room was nice, but the lighting was bad - even the light over the bathroom mirror was bad. And, the room we had was directly over the sidewalk on the main street - they only have slat blinds, so the light came through the windows very early. It was noisy at night when the bar activities kicked in. But the staff was A
Stayed 2 nights in May 2024
Response from G.M. on 23 May 2024
Thank you

8/10 Good

Shobie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Middle of downtown
Stayed 1 night in May 2024
Response from G.M. on 21 May 2024
Thank you

8/10 Good

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice boutique hotel in downtown palm springs. lots of places to walk to. staff is friendly. our room was by a busy hallway, so it was a little noisy, also bed was not so comfy.
Stayed 2 nights in May 2024
Response from G.M. on 21 May 2024
Thank you

10/10 Excellent

Charles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I’ve been coming to Palm Springs for years and just discovered “The Andreas.” It’s a wonderful oasis in the middle of town. Quiet, private, and elegant. Friendly and attentive staff. We went there for a two day getaway, and couldn’t be more pleased!
Stayed 3 nights in May 2024
Response from G.M. on 21 May 2024
Thank you

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stayed here! Will come back again! Friendly staff….
Stayed 2 nights in May 2024
Response from G.M. on 21 May 2024
Thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Loved it!!
Stayed 1 night in May 2024
Response from G.M. on 17 May 2024
Thank you

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent decision to stay at the Andreas for our trip to Palm Springs. Great location, friendly staff, and nice rooms.
Stayed 3 nights in May 2024
Response from G.M. on 14 May 2024
Thank you

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from G.M. on 14 May 2024
Thank you

10/10 Excellent

Anna

Stayed 1 night in May 2024
Response from G.M. on 14 May 2024
Thank you

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from G.M. on 10 May 2024
Thank you

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want give 5stars
Stayed 1 night in Apr 2024
Response from G.M. on 9 May 2024
Thank you

8/10 Good

Gayle

Liked: Cleanliness, staff & service
would have preferred having a restaurant & Jacuzzi that was working. Service there was great though.
Stayed 4 nights in May 2024
Response from G.M. on 9 May 2024
Thank you for taking the time to write us a review. Andreas Hotel is in the heart of Palm Springs with restaurants all around us, unfortunately, we have no control over something breaking, parts being ordered for the jacuzzi, and it is taking time to get them. We hope you visit us again soon...

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from G.M. on 9 May 2024
Thank you

10/10 Excellent

Marc

Stayed 2 nights in May 2024
Response from G.M. on 9 May 2024
Thank you

10/10 Excellent

Isiah

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and vintage. friendly staff. intimate. Definitely going back
Stayed 2 nights in May 2024
Response from G.M. on 8 May 2024
Thank you

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was really great, easy and the gentleman was very helpful!
Stayed 4 nights in Apr 2024
Response from G.M. on 30 Apr 2024
Thank you

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very cute, clean and comfortable property! Great staff! I will be back!
Stayed 2 nights in Apr 2024
Response from G.M. on 30 Apr 2024
Thank you

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from G.M. on 23 Apr 2024
Thank you

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room. Very clean and the pool was great ✌️
Stayed 2 nights in Apr 2024
Response from G.M. on 23 Apr 2024
Thank you

10/10 Excellent

Carla

Liked: Cleanliness, staff & service
Quaint property, great staff!
Stayed 3 nights in Apr 2024
Response from G.M. on 23 Apr 2024
Thank you

10/10 Excellent

Dmytro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay so much! The room was beautiful! It had a lot of space and the balcony that faced the main street! The hotel was quiet, so we had good sleep! The staff were extremely helpful and friendly! There are many places to eat nearby and coffee shops like Starbucks which was convenient for us! If I was nitpicking, I would say about breakfast. Even though it's included in the price, but it had only carbs and sugars mostly.
Stayed 4 nights in Apr 2024
Response from G.M. on 16 Apr 2024
Thank you

4/10 Poor

alfonso

Stayed 1 night in Apr 2024
Response from G.M. on 16 Apr 2024
Not sure why..

10/10 Excellent

Araceli

Stayed 2 nights in Apr 2024
Response from G.M. on 30 Apr 2024
Thank you

10/10 Excellent

Veronica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have return to The Andreas 4 times now. It’s just delightful!! Staff is wonderful!!! Location is perfect!! So well kept & clean. It my first choice every time I visit PS. Thank you for your EXCELLENCE!!!
Stayed 2 nights in Mar 2024
Response from G.M. on 9 Apr 2024
Thank you

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from G.M. on 9 Apr 2024
Thank you

10/10 Excellent

CATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff and loved the self-serve candy bar in the lobby with all the fun old classics to choose from!
Stayed 2 nights in Mar 2024
Response from G.M. on 9 Apr 2024
Thank you

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service
Staff was great and so was the room
Stayed 1 night in Apr 2024
Response from G.M. on 4 Apr 2024
Thank you

10/10 Excellent

Marcela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful helpful and welcoming staff. Great location. Very cute and unique property.
Stayed 2 nights in Apr 2024
Response from G.M. on 4 Apr 2024
Thank you

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of downtown Palm Springs, quiet with 24hr heated pool. Cons- no room service
Stayed 1 night in Apr 2024
Response from G.M. on 4 Apr 2024
Thank you

10/10 Excellent

DANA, LOS ANGELES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great historic feel. Felt like we were in a movie from the 40's!
Stayed 1 night in Mar 2024
Response from G.M. on 2 Apr 2024
Thank you

8/10 Good

charles, roseburg

Travelled with partner
All staff awesome. Except Bartender, rude.
Stayed 5 nights in Mar 2024
Response from G.M. on 29 Mar 2024
Thank you for taking the time to write us a review, unfortunately with our liquor license, we have to make sure policies are followed in the pool area..

10/10 Excellent

Kimberlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem close to the hub of Palm Springs, yet it felt like it was secluded in a suburb since it was so quiet. We felt like we stepped back in time with the Sinatra classics playing in the lobby and near the pool and the small vintage hotel that we found out was built in 1935. The staff was very friendly and helpful. I forgot my toothpaste and they brought me a travel size tube. We loved the upstairs deck area where we were able to lounge and drink a bottle of wine we brought next to the fireside overlooking the pool. We will definitely be back!
Stayed 2 nights in Mar 2024
Response from G.M. on 26 Mar 2024
Thank you

10/10 Excellent

Kelly

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
First time here, but not the last! We loved it! Private interior pool courtyard and fireplace lounge were both fantastic. Staff was terrific!
Stayed 1 night in Mar 2024
Response from G.M. on 26 Mar 2024
Thank you

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a quiet and relaxing stay. Super clean. Staff could not have been more helpful. Perfect location right in the center of shopping and restaurants. Pool/hot tub open 24 hours. Highly recommended.
Stayed 3 nights in Mar 2024
Response from G.M. on 26 Mar 2024
Thank you

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from G.M. on 20 Mar 2024
Thank you

4/10 Poor

Ian, Calne

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Gosh, where to start? The three pages of rules to sign after a 5 hour drive was a bad start. I felt it needed to be faxed to my lawyer for checking before signing. Ridiculous. Then led through high walls and iron railings it was like a set for the Shawshank Redemption. The room however was nice (although some weird design choices like only one lounge chair). The bathroom was great with plenty of water at a decent pressure. No blackout blinds and lighting outside all night wasn't great - it's very much like a motel room setup. Breakfast was a bag of bits - like a 2 star hotel serves (bagel and cream cheese) but in a bag. All in all it was too cramped and too petty.
Stayed 4 nights in Mar 2024
Response from G.M. on 19 Mar 2024
Thank you, Ian, for taking the time to write us a review with your concerns. Unfortunately, in this day and age we need to have signatures for areas that you might get additional charges (smoking, quite times, late check out, etc etc ) I was just in Vegas and had to sign something very similar to ours. Andreas Hotel and Spa was built in 1935 we are part of the historical society, so if you don't like the old-world charm, maybe this hotel is not for you. Our breakfast bag comes with many items, fruit, bagel, Danish, cheese, oatmeal, breakfast bar, yogurt, juice and all the condiments. I did notice you stayed in an executive room at about 375 sq feet, which is good size for a hotel room, we do however have larger rooms, if you decide to give us another try in the future.

10/10 Excellent

Gail, Rolling Hills Estates

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults only. Nice areas to relax around the pool or upper fireplace.
Stayed 2 nights in Mar 2024
Response from G.M. on 19 Mar 2024
Thank you

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. The hotel is very conveniently located. The pool is lovely. On days they have lots of spa guests there may not be pool chairs open which seems strange to me because guests were doubling up sharing a chair. Seating at the pool is limited but most days it was not a problem.
Stayed 5 nights in Mar 2024
Response from G.M. on 12 Mar 2024
Thank you

10/10 Excellent

Paula

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from G.M. on 12 Mar 2024
Thank you

10/10 Excellent

Kimberly

Stayed 4 nights in Feb 2024
Response from G.M. on 26 Mar 2024
Thank you

10/10 Excellent

INKYUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort
Stayed 1 night in Mar 2024
Response from G.M. on 6 Mar 2024
Thank you

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property within walking distance to casino, shopping and great food. The staff was absolutely wonderful. We used the pool and sauna daily. Five star stay!
Stayed 5 nights in Feb 2024
Response from G.M. on 6 Mar 2024
Thank you

10/10 Excellent

James, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful property
Stayed 2 nights in Feb 2024
Response from G.M. on 1 Mar 2024
Thank you

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the middle of downtown. Staff were always so friendly and willing to help. Loved the lemon water and breakfast bags available. Pool and hot tub were available 24/7 which was amazing. Would definitely stay here again!
Stayed 3 nights in Feb 2024
Response from G.M. on 1 Mar 2024
Thank you

10/10 Excellent

Amy, San diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from G.M. on 27 Feb 2024
Thank you

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from G.M. on 22 Feb 2024
Thank you

10/10 Excellent

MARCIA, Huntington Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet property very clean and cozy! Like being back in time when life was simpler The staff is fantastic
Response from G.M. on 22 Feb 2024
Thank you

8/10 Good

Gary, Laguna Niguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel located in the center of town. The queen rooms are small but very well appointed. The pool area is very nice.
Stayed 3 nights in Feb 2024
Response from G.M. on 21 Feb 2024
Thank you

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from G.M. on 21 Feb 2024
Thank you