Don't get lured in by the "pretty" pictures posted on Expedia. It is COMPLETELY a bait and switch. The room we got looked NOTHING like the photos shown on the site. The room looked worse than Motel 6 or any of those cheap hotel chains in the USA.
Where do I even start? When I first stepped into the room, I was greeted by the smell of raw sewage and I discovered it was coming from the bathroom. It made me want to gag and puke. The sink, toilet, and tub had old stains on them, the carpet was old and musty, and the walls had black smudges everywhere.
When I went to the front desk to complain about the smell, they were unapologetic and acted like they couldn't care less and said they would send someone to look at it "tomorrow." I'm sorry, but you want me to sleep in room that smells like rancid sewage?
Also the room key card they gave me didn't work. I had to go up and downstairs about 10 times to ask for a new card. How lame, especially given they only had two tiny slow elevators.
Such a shame that I booked 5 whole nights here. I had to open the window to help with the sewage smell, and then mosquitoes came in and bit me a million times. Someone eventually did come in and spray some air freshener which sort of helped cover the smell.
The worst was that the front desk concierge was completely unapologetic and acted annoyed whenever I asked them something. They really need to learn some customer service because I'd give them a big fat F.