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Reviews of Hotel Noor Mahal

2.5 out of 5
Hotel Noor Mahal
Near Petrol Pump, Tourist Office, Pahalgam, Jammu and Kashmir

Reviews

4.2
Rating 10 - Excellent. 0 out of 17 reviews" "
Rating 8 - Good. 1 out of 17 reviews" "
Rating 6 - Okay. 6 out of 17 reviews" "
Rating 4 - Poor. 3 out of 17 reviews" "
Rating 2 - Terrible. 7 out of 17 reviews" "

4.4/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

PANKAJ

Good
Stayed 2 nights in May 2024

2/10 Terrible

Ankur

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
C grade hotel with extremely high charges
Stayed 1 night in Jun 2022

4/10 Poor

Vineet

Stayed 1 night in Apr 2022

4/10 Poor

Saurabh

Stayed 1 night in Apr 2022

8/10 Good

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular views of the valley
Spectacular views - we woke up to a snow covered view of the valley and mountains. We were in a room facing the main road and the valley. Good location, right off the Pahalgam main road and a minute's walk from the market. The pony rides start right next to the hotel. Very hospitable staff and our stay included breakfast and dinner. Very good for the price. Only thing was not having running water in the winter (the plumbing doesn't support the sub zero temperatures). The staff provided buckets of water (hot or cold) whenever requested though. Electric blanket was sufficient during the night with snow falling outside. However intermittent power cuts made it a bit cold and scary on a snowy night (a small electric heater wasn't too much help for the cold).
View from 1st floor balcony
View from main road
Entrance
Dining hall
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad Experience Ever had
Very Bad Experience Ever had

2/10 Terrible

kallol, kolkata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location but terrible facilities
we were booked for two nights - 3rd & 4th June, 2014 in a river (Lider) facing balcony room. The room ceiling height is 7 feet and the toilet is 6 ft. The double room bed has torn bed sheets and partially covered with a dusty and faded carpet. The tiles of the balcony floor were broken. the towels were dirty. the hotel room are to accessed through narrow staircases - no lift. the worst is the restaurant - they served us reaheated plain parathas claiming them to be aloo parathas. the owner is least bothered about the well being of the guests. the staff display a helpless look! i strongly recommmend that this hotel should be taken out from expedia list.

6/10 Okay

Verified traveller

Liked: Cleanliness
For my purpose, the stay was good.

6/10 Okay

Lokesh, Bangalore

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Location is good as it is walking distance from the local market and taxi stands. Even though the room decor and furniture is old, the service is satisfactory and they try to address your concerns and make your stay comfortable. The food at the restaurant was delicious though a bit oily...

2/10 Terrible

surinder, uk

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirth hotel.
The day we went there asked to change the sheets,very bad experience .supposed to stay two nights but stayed for one night.Very dirty carpets ,no heaters to keep warm.Inside it was like prison.People were making so much noise,it was very hard to relax.Wash basin was very dirty.Water coming from the taps was dirty,no one of us had any bath or even clean our faces.Whole night we could hear dog barking.In my opionion this hotel should be close down,I heard other people complaining as well.If this hotel was in uk would have close down.My husband got ill there,he could not breath there and his chest became very tight and heavy.

2/10 Terrible

Smrithi, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was closed but they booked us on
The hotel was closed for winter, yet they booked us on. We were the only customers in the entire hotel. The temperatures outside was about -2 degree and they had absolutely no heating equipment inside the room, which was freezing. The restaurant of the hotel was closed. During snowstorms we had to walk and scout for food in the neighborhood. The hotel staff were absolutely unapologetic about this. One of the most harrowing hotel experiences I have ever had while on a holiday.

6/10 Okay

Verified traveller

Disliked: Room comfort
location was good
facilities provided by hotel was not upto the mark

4/10 Poor

Sunny, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location but sorbid service
The hotel is located at a good place. The river view out of the room is great. However, the staff is pathetic. The rooms are not cleaned properly, bedsheets are torn and the bathroom is dirty.

6/10 Okay

SM, Mumbai

Liked: Cleanliness, staff & service
Excellent Location
Noor Mahal is the first hotel that you see as you enter Pahalgam from Srinagar / Gulmarg road. The best thing about the hotel is its location. Situated right opposite Lidder river with a beautiful garden on its bank; this is visible right through your room window if you are lucky enough get river facing rooms. No need to worry about food as local restaurants / market is within walking distance. Hotel has basic amenities so don't expect luxury, would give this hotel 2 stars as far as basic amenities are concerned.Good service received from the Hotel Staff. Noor Mahal is value for money if you are getting a cheap deal as compared to any other hotel in Pahalgam.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste Of Money
This hotel is just a waste of money, time, energy and vacation mood. Rooms are very small in height. Hotels.com should not listed hotels like Noor Mahal on their prominent site.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Good budget hotel
I stayed at the hotel for 1 night on 09-05-13 and booked two rooms.The hotel can be located very easily , with good view of mountains and the river Lidder.Hotel manager is very helpful while arranging cabs for local tours.Size of the room is big but it need to be renovated or repaired as required.People who wish to dine outside , they have plenty options nearby.
View from hotel lawn
room

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel
Very pathetic condition of the rooms, no cleanliness. Everything was like a 100 years old and literally in broken condition. Very filthy bedsheets. Pathetic room service. Overall a very bad experience.