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Reviews of Best Western Plus At Lake Powell

2.5 out of 5
Best Western Plus At Lake Powell
208 N Lake Powell Blvd, Page, AZ

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1012 reviews" "
Rating 8 - Good. 269 out of 1012 reviews" "
Rating 6 - Okay. 133 out of 1012 reviews" "
Rating 4 - Poor. 90 out of 1012 reviews" "
Rating 2 - Terrible. 70 out of 1012 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff! Was a very nice stay!
Stayed 1 night in May 2024
Response from BWP on 29 May 2024
Thank you for leaving a review I'm glad you enjoyed and we hope to see you again in the future.

2/10 Terrible

Cody

Disliked: Staff & service
Stayed 2 nights in May 2024
Response from BWP on 29 May 2024
Thank you for leaving a review sorry you didn't enjoy your stay is there any way you can give me some details on what us as a staff can do to make your stay better in the future?

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Very good but note the local time is different than what your cell phone will tell you due to differences in DST between Utah and AZ.
Stayed 2 nights in May 2024

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, breakfast good
Stayed 1 night in May 2024

6/10 Okay

Kori

Disliked: Cleanliness, property conditions & facilities
Came to this spot on my honeymoon and was totally underwhelmed. Pros: Great breakfast, nice swimming pools, good location, safe parking Cons: Extremely dated, refrigerator in room didn’t work, room smelt poorly, garbage all around property, many of the elevators were out of order, and sketchy room cleaning staff. I wouldn’t recommend staying here nor would I choose to stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Staff & service, property conditions & facilities
Staff was wonderful, breakfast was delicious!!
Stayed 2 nights in May 2024

8/10 Good

Dalenna M. Carrero

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bathtub in our room did not drain properly and it ponded. The person above our room seems like it was practicing for a marching band and their steps were very loud, the floor assembly seems wasn’t designed with the proper acoustics in mind.
Stayed 2 nights in May 2024

8/10 Good

Mary

Travelled with group
Liked: Staff & service, amenities
Not hotels fault but very noisy neighbors on floor above us most of the night.
Stayed 1 night in May 2024

8/10 Good

Alannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean and easily walkable to restaurants in Page. It’s a 10 minute drive from both horseshoe bend and antelope canyon. The selection for breakfast was great and the staff were very helpful. My only complaint is that the wifi connection was not good at all and we ended up having to hot spot our cell phones and use roaming data.
Stayed 3 nights in May 2024

2/10 Terrible

Yue, LITTLE NECK

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a few days. We asked for cleaning the second day. Not done. We asked again the second day and was promised cleaning the next day. No one came either. The only cleaning was done on the fourth day. Terrible. In addition, this property hosted multiple bus tours during our stay. It was so crowded in the morning at the breakfast area. One morning, we had to go back to our room and waited for an hour to get breakfast.
Stayed 4 nights in Apr 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and up to date. The breakfast was very good. Self-laundry services were convenient and easy to use.
Stayed 2 nights in May 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, room was clean and spacious, pool and hot tub were clean. The place was convenient to our plans.
Stayed 2 nights in May 2024
Response from BWP on 17 May 2024
Thank you for leaving a review glad to hear you enjoyed your stay with us hope to see you again in the future.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality from the front office staff. Clean room.
Stayed 1 night in May 2024
Response from BWP on 17 May 2024
Thank you for leaving a review glad to hear you enjoyed your stay with us hope to see you again in the future.

8/10 Good

Yusuke

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and free breakfast was average. Check in was smoothly operated.
Stayed 1 night in May 2024
Response from BWP on 17 May 2024
Thank you for leaving a review glad to hear you enjoyed your stay with us hope to see you again in the future.

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from BWP on 15 May 2024
Thank you for leaving a review we are glad to hear you enjoyed your stay hope to see you again in the future.

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed for 2 nights. Housekeeping did not bring fresh towels for our 2nd day. We had to go to the front desk to get them.
Stayed 2 nights in May 2024
Response from BWP on 14 May 2024
Thank you for you response I'm sorry to hear that you had this issue I just want to inform you that housekeeping is scheduled to come the 3rd day of every visit if you want house keeping for a future stay make sure to request it in the morning and we will make sure it gets done

8/10 Good

Teodoro, Reno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived, tired and weary. We were assigned a room which was not completely done. Maintenance tools all over the floor. I had to call front desk to make it ready. They got what need to be done, a little inconvenient though.
Stayed 3 nights in May 2024
Response from BWP on 14 May 2024
Sorry to hear that I can see how that can be frustrating thank you for leaving a review I hope everything else about your stay was better.

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, great breakfast. The main thing that kept me giving it 5 stars was the WiFi - slow to non existent. And 5G didn’t work either. When it gets fixed, then it gets up to five stars for me
Stayed 2 nights in May 2024
Response from BWP on 14 May 2024
Thank you so much for leaving a review glad you enjoyed your stay we have been getting a lot of comments on our Wi-Fi that is something we are looking to improve as soon as we can.

8/10 Good

Genbiao, Little Rock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Page is a small town. Very easy to get this hotel. Staffs are friendly, room is clean and spacious. Walk distance to many local restaurants.
Stayed 2 nights in Mar 2024
Response from BWP on 14 May 2024
Thank you so much for leaving a review glad you enjoyed your stay.

10/10 Excellent

Robert

Travelled with partner
We enjoyed the pool/spa and our suite. Everyone was nice
Stayed 2 nights in May 2024
Response from bwp on 8 May 2024
Thank you for completing a survey we hope to see you again soon.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed that hot tub was inoperable.
Stayed 1 night in May 2024
Response from bwp on 8 May 2024
Thank you for completing a survey we have ordered new parts for the hot tub and are working on getting that fixed.

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Great stop
Stayed 2 nights in May 2024
Response from bwp on 8 May 2024
Thank you for completing a survey we hope to see you again soon.

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be the air on the room didnt work. Couldnt get it to kick on at 2am
Stayed 1 night in Apr 2024
Response from BWP on 9 May 2024
Thank you for letting us know we are sorry to hear that let us know when you come in for a future stay.

10/10 Excellent

Margret, Coquitlam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to restaurants and nice breakfast included in room change.
Stayed 2 nights in Apr 2024
Response from BWP on 9 May 2024
Thank you for your feedback glad you enjoyed your stay hope to see you back at our hotel in the future.

8/10 Good

Ghanashyam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from BWP on 9 May 2024
Thank you for your feedback glad you enjoyed your stay hope to see you back at our hotel in the future.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room did not have any towels except for one hand towel and the shampoo dispenser was empty. I did not realize this until the morning after the evening we checked in. I asked for towels to be delivered to our room but the young man at the front desk said he was alone and could not leave the desk. So, I fetched them myself. However, the woman checking us out gave us excellent service. I wish I had taken down her name. She had very attractive gray hair and a nice smile.
Stayed 1 night in Apr 2024

4/10 Poor

Monica

Liked: Property conditions & facilities
Disliked: Staff & service
There was no soap in the bathroom, no watch at the reception and they did not make us aware that because it is so close to UT the cell phones change the time frequently. The food area is ridiculously small for the number of people and there is no room for breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

lori

Stayed 1 night in Apr 2024

10/10 Excellent

SONYA

Awesome property would highly recommend it to anyone visiting Lake Powell or Bryce Canyon
Stayed 1 night in Apr 2024
Response from BWP on 9 May 2024
Thank you for your feedback glad you enjoyed your stay hope to see you back at our hotel in the future.

4/10 Poor

JOHN, Palmyra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not cleaned during stay. Some breakfast food options were depleted during morning meal time. Obvioulsy did not plan for two tour groups staying at the hotel while we were there. Volume of visitors aso caused chaos at the front desk. Systems problems, and staff overwhelmed. Poor planning again by management.
Stayed 2 nights in Apr 2024

10/10 Excellent

nirav

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Mar 2024
Response from BWP on 9 May 2024
Thank you for your feedback glad you enjoyed your stay hope to see you back at our hotel in the future.

6/10 Okay

Cindy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property and the actual accommodations were fine. One of the staff members at the reception desk I believe her name was Shannon was very rude and condescending. She set the tone for the 2 days we were there. We actually considered checking out a day early but it was too much hassle to cancel reservations there and make new reservations at our next destination so we stayed but she was very rude. Other than her, it was good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dianne, Lake Havasu City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel at a reasonable rate.
Stayed 3 nights in Apr 2024
Response from BWP on 9 May 2024
Thank you for your feedback glad you enjoyed your stay hope to see you back at our hotel in the future.

8/10 Good

James A L

Stayed 2 nights in Apr 2024
Response from BWP on 14 May 2024
Thank you so much for leaving a review glad you enjoyed your stay.

10/10 Excellent

Martyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the best I have ever encountered at a Best Western. Super friendly and helpful on check in. Also the others we encountered around the property were also friendly and polite. The hotel was in a great location for Page and easily walkable to Page's many restaurants. The pool area was excellent.
Stayed 1 night in Apr 2024
Response from BWP on 9 May 2024
Thank you for your feedback glad you enjoyed your stay hope to see you back at our hotel in the future.

8/10 Good

Lawrence, new york

Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Apr 2024
Response from BWP on 9 May 2024
Thank you for your feedback glad you enjoyed your stay hope to see you back at our hotel in the future

10/10 Excellent

Jami

Stayed 2 nights in Apr 2024
Response from BWP on 14 May 2024
Thank you so much for leaving a review glad you enjoyed your stay.

8/10 Good

Yi-Ti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet. The complimentary breakfast was great.
Stayed 1 night in Apr 2024
Response from BWP on 9 May 2024
Thank you for your feedback glad you enjoyed your stay hope to see you back at our hotel in the future.

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. It would be nice if it had a restaurant and maybe a bar.
Stayed 1 night in Apr 2024
Response from BWP on 9 May 2024
Thank you for your feedback glad you enjoyed your stay hope to see you back at our hotel in the future

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from BWP on 9 May 2024
Thank you for your feedback glad you enjoyed your stay hope to see you back at our hotel in the future

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and had a pleasant smell. We walked to several nearby restaurants for dinner and enjoyed the free breakfast. Friendly staff and helpful.
Stayed 3 nights in Apr 2024
Response from RB on 16 Apr 2024
Thank for taking the time to appreciate our lovely hotel and staff, we value your comment feedback and hope to see you again very soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Close to brewery.
Stayed 1 night in Apr 2024
Response from MJ on 12 Apr 2024
Thank you for completing the survey regarding your recent stay at the property. Your business is very important to us, and we value your feed back. We hope you will come back and see us again soon. We appreciate your loyalty to the brand.

6/10 Okay

Sarath Babu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quiet and clean rooms, delicious breakfast with dining area The Check In process was horrible. It took 45 minutes to serve 5 guests. Had some system issues caused double booking, guests were continuously coming back and forth as the allocated rooms were already occupied by some other guests. I had to adjust in a small room for one day in my two nights stay ( instead of the Jr suite) and they changed the room for another night
Stayed 2 nights in Apr 2024
Response from MJ on 10 Apr 2024
Thank you for completing the survey regarding your recent stay at the property. On behalf of our entire team we would like to apologize for not exceeding your expectations. We will use your feedback to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Good

Nyit Seen, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MJ on 10 Apr 2024
Thank you for completing the survey regarding your recent stay at the property. On behalf of our entire team we would like to apologize for not exceeding your expectations. We will use your feedback to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Good

Tabita, Peoria

Liked: Staff & service, property conditions & facilities
It is an ok for one night kind of motel.
Response from MJ on 7 Apr 2024
Thank you for completing the survey regarding your recent stay at the property. On behalf of our entire team we would like to apologize for not exceeding your expectations. We will use your feedback to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Good

Chloe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Insulation is bad. Footsteps too noisy
Stayed 1 night in Apr 2024
Response from MJ on 7 Apr 2024
Thank you for completing the survey regarding your recent stay at the property. On behalf of our entire team we would like to apologize for not exceeding your expectations. We will use your feedback to implement improvements to ensure we offer a better experience for guests in the future.

6/10 Okay

Tabita, Peoria

It was ok nothing to write home about.
Stayed 1 night in Apr 2024
Response from MJ on 6 Apr 2024
Thank you for completing the survey regarding your recent stay at the property. On behalf of our entire team we would like to apologize for not exceeding your expectations. We will use your feedback to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Good

Jinwoo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
good location nice breakfast but noisy(foot step of upstairs) long wait for check-in
Stayed 1 night in Apr 2024
Response from MJ on 6 Apr 2024
Thank you for completing the survey regarding your recent stay at the property. Your business is very important to us, and we value your feed back. We hope you will come back and see us again soon. We appreciate your loyalty to the brand.