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Reviews of Home2 Suites by Hilton Oxford

3 out of 5
Home2 Suites by Hilton Oxford
101 South Lamar Court, Oxford, MS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 297 out of 429 reviews" "
Rating 8 - Good. 79 out of 429 reviews" "
Rating 6 - Okay. 33 out of 429 reviews" "
Rating 4 - Poor. 15 out of 429 reviews" "
Rating 2 - Terrible. 5 out of 429 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful
Stayed 1 night in May 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I noticed was food left in the sink and one bath towel for double occupancy. I do recommend this hotel. Things happen. The overall cleanliness was good and great staff!
Stayed 1 night in May 2024

8/10 Good

Kathleen

Stayed 2 nights in Apr 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent property at a far price
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Stayed 1 night in Apr 2024

6/10 Okay

Sherry

Stayed 1 night in Apr 2024

4/10 Poor

Ginger

Travelled with partner
Disliked: Staff & service
The property location was great for the activities we had planned. However, the customer service and cleanliness was an issue. I have a severe allergy to down/feathers and I called ahead to make the hotel aware of this situation. When we arrived there were no pillows in the room. My husband talked to the front desk and they assured us that the pillows would be in our room when we returned from dinner. At 12:30 AM there were still no pillows. I called the hotel manager, the assistant manager, Hilton corporate and no one answered or returned my calls the next day. I contacted Expedia and they tried to contact the hotel and the front desk wouldn't answer the phone. Finally, at 1:30 AM they delivered 3 thin pillows to our room. As far as cleanliness, there were dirty dishes in the dishwasher and the carpet needed to be vacuumed.
Stayed 2 nights in Apr 2024

6/10 Okay

clarence

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Room needs tidying up found old food on plates under beds, furniture, etc. along with dead bugs too. Basically, room needs to be cleaned and wiped down thoroughly looking it the many guests coming in and out of property.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

4/10 Poor

Eric

Travelled with partner
Disliked: Amenities
Continental breakfast was not organized for the amount of people that were staying there last weekend. We tried each time and the food was very limited if at all and not appetizing.
Stayed 2 nights in Mar 2024

2/10 Terrible

Katherine

Stayed 2 nights in Mar 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and good staff
Stayed 1 night in Mar 2024

6/10 Okay

Dania

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

lisa

Stayed 2 nights in Feb 2024

2/10 Terrible

Carr

Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible energy at this place!! Staff was amazing…great dining and relaxing lobby…full and amazing breakfast…and animal friendly! This place is an amazing value for what it offers!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

jody

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and easy to get in and out of. The breakfast was good. The staff were friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Pearl

Travelled with family
Liked: Property conditions & facilities
Hotel was excellent, we had no problems with anything. Would recommend this hotel. Close to campus. This property was clean, rooms are a great size.
Stayed 1 night in Feb 2024

10/10 Excellent

Abbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Good fitness room. Smaller but very nice room.
Stayed 3 nights in Jan 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient to Ole Miss. Great price.
Stayed 1 night in Feb 2024

10/10 Excellent

Bruce

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was amazing along with kitchen and comfortable beds. Bathroom floor could have been cleaner along with trim around the toilet
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, the room was perfect, and the fire pit was vibing!!
Stayed 1 night in Dec 2023

10/10 Excellent

Jethro

Business traveller
Everything was great.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Berthold, Columbia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very large!
Stayed 2 nights in Nov 2023

8/10 Good

Carrie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Aaron

Travelled with family
Liked: Staff & service, property conditions & facilities
Overall this location was not bad. You could tell the room was just spot cleaned. Trash was left in the trash cans and there was a used coffee pod in the coffee maker. The extra bedding was dirty. So the reviews on cleanly ness are spot on. Also gone are the days that we are short staffed being used. That relates directly to the business and how it’s run.
Stayed 2 nights in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Oxford
Great hotel stay! The staff were friendly. The best Hotel in Oxford so far and I have been to most of them. Will return again!
Stayed 1 night in Nov 2023

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Justin, Benton

Travelled with family
Disliked: Staff & service
Convenient location. Great sized rooms. After booking, changed room type to smaller room. Would not accomodate to change for our group stating they made a mistake but couldnt do anything about it.
Stayed 2 nights in Nov 2023

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Latora

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 1 night in Oct 2023
Response from AJ on 31 Oct 2023
Thank you for the review

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff. Very clean and functional.
Stayed 2 nights in Oct 2023
Response from AJ on 31 Oct 2023
Thank you for the great review

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from AJ on 31 Oct 2023
Thank you for the great review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from AJ on 31 Oct 2023
Thank you for the great review

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Extremely unclean
I’ve never left a review before. And I know there is a limited workforce right now so I want to be gracious with the staff. But the cleanliness of this hotel was the worst I’ve ever seen. I actually moved rooms because I thought the first one was a fluke. The second one was worse. There was blood on the comforter, hair all over the floor, dirt in the silverware drawer, the shower had mold in every corner. The sofa bed my son was sleeping on was filthy. Pictures don’t do it justice, but they are attached below.
Stayed 1 night in Sep 2023
Response from AJ on 26 Sept 2023
Thank you for sharing your feedback about your recent stay with us. I was very sorry to hear you were unhappy with the cleanliness of your suite. It is always our goal to provide clean, comfortable suites that make our guests smile. I am working with our housekeeping team to prevent this from happening in the future. I hope if your travels bring you back to the area, you will consider staying at Home2 Suites again. We will definitely improve on it and fix those issues asap.

10/10 Excellent

Julie, Trussville

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was most convenient to my travel assignment. The room was very spacious, breakfast was great and they welcomed my four-legged companion.
Stayed 10 nights in Sep 2023
Response from AJ on 17 Sept 2023
Thank you for the great review.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding
Stayed 1 night in Sep 2023
Response from AJ on 17 Sept 2023
Thank you for the great review.

10/10 Excellent

Regina

Stayed 1 night in Sep 2023
Response from AJ on 13 Oct 2023
Thank you for the great score

6/10 Okay

Michael

Stayed 1 night in Sep 2023
Response from AJ on 13 Oct 2023
Thank you for the score

10/10 Excellent

Ann

Close to Ole Miss; friendly, helpful staff; large, clean room.
Stayed 1 night in Aug 2023
Response from AJ on 17 Sept 2023
Thank you for the great review.

4/10 Poor

Nicola

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from AJ on 17 Sept 2023
I do apology for the bad experience here at the hotel. We will strive to make it better in the community.

10/10 Excellent

Michael

Stayed 1 night in Aug 2023
Response from AJ on 17 Sept 2023
Thank you for the great review.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, pet-friendly hotel. Conveniently close to Elemis and the Square with great dining options within <5 min walking distance. Well-maintained pool and gym. Nice rate-included breakfast. Each room is a euro-style compact suite with a curtain separator between bed and pull-out couch areas. Lot of surface and shelf space, microwave, dishwasher, mid-size refrigerator, various dishes and utensils. Cook-top is requestable if you prefer to cook in your room.
Stayed 8 nights in Aug 2023
Response from AJ on 17 Sept 2023
Thank you for the great review.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place & Friendly Staff
Good place to stay. I's further away than most hotels in Oxford with a 10-15 minute drive to most things. Very good breakfast at hotel!
Stayed 3 nights in Aug 2023
Response from AJ on 17 Sept 2023
Thank you for the great score

4/10 Poor

Patrick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from AJ on 18 Aug 2023
Thank you for taking the time to share your experience about your recent stay at Home2 Suites.We sincerely appreciate your feedback and we're very sorry you were unhappy. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us in the future.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from AJ on 18 Aug 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!