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very quite, the breakfast included and was excellent. The staff are very attentive and offer super great service
Michel
Stayed 2 nights in Mar 2024
Response from Equipe SDivine Fátima Hotel on 8 Apr 2024
Thank you for your review! We're delighted to hear that you enjoyed our peaceful atmosphere, breakfast, and attentive service. It was a pleasure having you as our guest, and we look forward to welcoming you back soon!
Response from Equipe SDivine Fátima Hotel on 1 Apr 2024
Agradecemos imensamente pelo seu feedback positivo! Ficamos felizes em saber que teve uma estadia incrível conosco. Nossa equipe se esforça para proporcionar aos nossos hóspedes uma experiência excecional, e é gratificante ver que isso foi refletido na estadia. Estamos ansiosos para recebê-lo novamente em breve!
Obrigada por partilhar a sua opinião.Ficamos satisfeitos que a sua estadia tenha correspondido à suas expetativas.esperamos voltar a recebe-la em próxima ocasião
The rooms are so clean! Good Service! Staff friendly and helpful.
I did not like that they don’t have airport shuttle. Taxi is 170 euros to Lisbon airport.
CHERRY
Stayed 4 nights in Oct 2022
Response from Filomena Pereira on 20 Oct 2022
Thank you for choosing SDivine Fatima Hotel.We are glad that you enjoyed your stay with us.Unfortunatly we do not have the minimum guest number coming and going daily to the airport to justify having our onw airport shuttle.
4/10 Poor
Cuneyt
Travelled with family and small children
16 Aug 2022
Liked: Cleanliness
Disliked: Staff & service, amenities
No bellboy at the hotel so you have to carry your luggages to 4th floor and no room service in sundays
Cuneyt
Stayed 1 night in Aug 2022
Response from Filomena Pereira on 19 Aug 2022
Dear Sir,We thank you for the time taken to place a comment about your stay with us.We are sorry that we could not live up to your expectations.Regarding luggage, as a 4 star hotel, we do not have this service available, but we do have a luggage cart available for our guests that they can use so they do not have to carry their belongings.At the time of your check-in, our reception was very busy due to this high season period, otherwise one of our Reception staff could have provided some support in this matter.Regarding the cribs, as it was a last minute reservation and the hotel was full with many families, we ran out of available cribs.On Sundays after 4pm, unfortunately we have no conditions to ensure room service, as our F&B team is very short, not allowing us to perform this service.We hope there will be another opportunity to create a better impression.
Excelente servicio, personal amable y muy dispuesto a ayudar. Las habitaciones olían muy bien y muy bien presentadas. Los chicos que atienden el bar fueron muy serviciales y los de recepción igual. Felicidades por un hotel bonito, amable y bien administrado.
Luis
Stayed 1 night in Jun 2022
Response from Filomena Pereira on 17 Jun 2022
Gracias por sus amables comentários.
Toda la equipa del SDivine Fatima Hotel se queda grata.
Hasta una proxima oportunidad.
Excellent comfortable suite, very modern and clean with great service. Very quiet and close to the santuary of Fatima. The hotel is spectatular with a beautiful chapel inside! Great breakfast and excellent service from every employee we met. Will return when back in Fatima.
Alexandre
Stayed 7 nights in Feb 2022
Response from Filomena Pereira on 12 Feb 2022
Dear Mr. Alexandre,
Thank you for your kind comments.
It will be a pleasure to receive you once again on a next visit to Fatima
The Sdivine hotel was great! Well worth the price I paid and very clean. I enjoyed the breakfast and facilities. It was easy to find and free parking was great.
Ross
Stayed 1 night in Oct 2020
Response from Filomena Pereira / Front desk manager on 15 Oct 2020
Thank you for your kind comments.
The satisfaction of our guests is our best motivation to serve.
The building looks like convent or monastery with a beautiful olive garden, inside the suite was awesome, clean, modern, comfortable and functional with a great bath tube.
Staff was friendly and efficient, definitely recommend for anyone visiting Fatima.
Vinicius
Stayed 1 night in Feb 2020
Response from Receção | SDivine Fátima Hotel on 28 Feb 2020
Thank you very much for your words. We will be expecting you on the next visit.
Response from Receção | SDivine Fátima Hotel on 30 Jan 2020
Bom dia,
Agradecemos a sua avaliação e comentários sobre a sua experiência no SDivine Fátima Hotel. Foi um prazer recebê-lo e saber que apreciou a estadia e o serviço. Aguardamos a sua próxima visita. Até breve!
8/10 Good
Verified traveller
24 Oct 2019
Liked: Cleanliness, staff & service
Verified traveller
Stayed 1 night in Oct 2019
Response from Filomena Pereira on 15 Nov 2019
Obrigada pela sua avaliação em nome da equipa do SDivine Fatima Hotel
Good morning,
Thank you for your review and comments on your experience at SDivine Fátima Hotel. It was a pleasure to welcome you and to know that you enjoyed the stay and the service. We look forward to welcome you on your next visit.
We had an air conditioning leak which made a chinese torture type of noise. Whatever the circumstances we didn’t sleep that night.
The facility is somewhat cold as is the breakfast...they have choices but they are poor. No gym yet.
Distance to Fátima is 10 min walk
If you can’t sleep the night than the hotel is poor
Gbz
Stayed 1 night in Jul 2019
Response from Coelho on 26 Jul 2019
Dear Sir/Madam,
We are very sorry that we did not achieve your expectations.
In fact, there was a problem in the air conditioning and therefore it began to leak in your room.
This is not a desirable situation, but as you understand, we are a brand-new hotel and therefore some equipment have not been thoroughly tested.
As soon as you contacted the Reception informing about this situation, we immediately provided another room. Although, one of the persons of the couple, for some reason, chose to stay in the same room, although it was leaking.
We apologize for this inconvenience which we could not anticipate and are very sorry that overall for this reason alone, you have penalized us with this score. But we understand that a sleepless night can get us mixed up.
We hope we can have the opportunity to replace this bad impression in a next visit.
Quartos muito bons, limpos ,
Serviços: a falta de pessoas para levar as malas , em um hotel 4 estrelas é uma falha
Café da manhã bom, ótimo atendimento
Marcelo
Stayed 1 night in Jan 2024
Response from Filomena Pereira on 28 Feb 2024
Agradecemos ter partilhado a sua opinião sobre o SDivine Fatima Hotel.Tomamos em consideração o seu comentário sobre o hotel ter apenas serviço e bagageiro on request. No entanto, providenciamos carro de bagagem.
Estimado cliente,Agradecemos a gentileza em ter partilhado a opinião sobre a sua experiência no SDivine Fátima Hotel.Gratos pela preferência demonstrada
Excelente hotel, a capela grande é lindíssima.
O staff muito atencioso, o restaurante serve almoço e jantar q é bem variado e delicioso. A localização também é excelente.
Verified traveller
Stayed 5 nights in Oct 2022
Response from Filomena Pereira on 16 Oct 2022
Gratos pro partilhar a sua opinião.Ficamos satisfeitos que a sua estadia tenha correspondido às suas expectativas.
Buen hotel, amplio y limpio. L@s chic@s de la recepción todos encantadores y muy agradables. El desayuno de buffet muy bueno y completo, muy agradable todo el servicio.
MARIA DEL CARMEN SOFIA
Stayed 1 night in Sep 2022
Response from Filomena Pereira on 6 Sept 2022
Gracias por elegir SDivine Fatima Hotel.Nos complace que su estancia haya cumplido con sus expectativas.Le agradecemos sus amables comentarios.
8/10 Good
Rafael
23 Aug 2022
Rafael
Stayed 1 night in Aug 2022
Response from Filomena Pereira on 24 Aug 2022
Caro Sr. Rafael,Agradecemos a partilha da sua opinião sobre os nossos serviços.Esperamos uma próxima visita para podermos ter oportunidade de melhor.
8/10 Good
Zoubir
11 Aug 2022
Zoubir
Stayed 1 night in Aug 2022
Response from Filomena Pereira on 12 Aug 2022
Thank you for choosing SDivine Fatima Hotel.
Wish to receive you on a next trip to Fatima
10/10 Excellent
MARTHA MARIA LILIA
16 Jun 2022
MARTHA MARIA LILIA
Stayed 2 nights in Jun 2022
Response from Filomena Pereira on 18 Jun 2022
Gratos pela pontuação atribuída ao SDivine Fátima Hotel.
Ficamos satisfeitos que a sua estadia tenha correspondido às suas expetativas.
Hôtel situé dans une belle propriété
Accueil très pro (en français !)
Petit déjeuner copieux (buffet) et d’excellente qualité
Belle chambre /très propre
A noter bouilloire avec tisanes (mais pas de café)
Erwan
Stayed 1 night in Aug 2021
Response from Filomena Pereira on 27 Sept 2021
Merci beaucoup de vos aimables paroles.
Nous sommes trés contents d'avoir pu rendre votre séjour aussi agréable que possible.