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Reviews of Mercure Fátima

4 out of 5
Mercure Fátima
Rua Conego Manuel N Formigao 4, Ourem

Reviews

9.8

Exceptional

Rating 10 - Excellent. 189 out of 212 reviews" "
Rating 8 - Good. 18 out of 212 reviews" "
Rating 6 - Okay. 2 out of 212 reviews" "
Rating 4 - Poor. 0 out of 212 reviews" "
Rating 2 - Terrible. 3 out of 212 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
Everything is excellent!
Stayed 1 night in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Francisco, Anaheim

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast and service
Stayed 2 nights in May 2024

10/10 Excellent

Zuzel, WEbster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Fatima and lots of shops.
Stayed 2 nights in May 2024

8/10 Good

Rafael

Travelled with family
Liked: Amenities
Nice hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff. Comfortable stay in Fátima. Better to drive if planning to visit other places.
Stayed 4 nights in Apr 2024

10/10 Excellent

JORGE

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

NELSON, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectelly located at the entrance of the shine for Fatime the staff is fantastic great service am a little late giving my review, but I could not leave it out 10 stars rooms are clean staff is great
Stayed 2 nights in Mar 2024

10/10 Excellent

Manolito

Stayed 2 nights in Mar 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and so close to all that Fatima has to offer
Stayed 2 nights in Apr 2024

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and are knowledgeable about the area, very efficient .
Stayed 1 night in Mar 2024

6/10 Okay

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Fatima
What can I say… it was amazing! Check-in was seamless and fast. The hotel is beautifully decorated. From the lobby and restaurant to the rooms. All in great condition. The room was huge and quiet. Very clean. No significant views but just impeccable. My room was on the first floor. Bathroom shower and toilet are separate but the lighting is dimmer than usual; part of the aesthetic. The lavatory has an open design but you can lower a blind if you prefer privacy. Grand and comfy bed with large smart tv. Bathroom products smell great. The restaurant on the first floor is absolutely amazing and service was great as well. I had the soup, Açores steak, and citrus flan. Best meal of my trip. Breakfast is on the higher end at 15€ but very much worth it considering there aren’t many restaurants nearby. You get eggs, mushrooms, various bread, croissants, yogurt, fruits, sweets, cheese, cold cuts, and fresh orange juice. Location is right next to the Sanctuary and just a 10 minute walk to the bus station.
Stayed 1 night in Feb 2024

10/10 Excellent

gabriela

Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel with very comfortable beds and a great restaurant on premises. Perfect proximity to Fatima Sanctuary, shopping, and bus station.
Stayed 1 night in Feb 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could have been more attentive.
Stayed 3 nights in Dec 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great boutique hotel within walking distance of the sights. Staff extremely friendly rooms are very comfortable with a unique design. I would recommend this hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

PRAVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Joon Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Maribel, Prince George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love everything about your hotel ! Your staff crew were amazing , close proximity To all amenities ; our 5 days stay was great!!!! Happy New year To all ! I a.m a very satisfied customer ! Blessings !
Stayed 6 nights in Dec 2023

8/10 Good

Florencio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
im happy to stay again to this hotel and i can recomend this to my friends
Stayed 2 nights in Nov 2023

10/10 Excellent

Gizelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel nice staff
Stayed 4 nights in Nov 2023

10/10 Excellent

jose

Liked: Staff & service, property conditions & facilities
Good food
Stayed 1 night in Nov 2023

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire staff was amazing!!! They were very accommodating and friendly!!! Laura and Alfonso were the two names we remembered. Breakfast staff from Oct 31 to Nov 2 you guys rock!!! Thank you!!!
Stayed 3 nights in Oct 2023

10/10 Excellent

Matthew

Stayed 4 nights in Oct 2023

10/10 Excellent

Richard, Woodbridge

Stayed 4 nights in Oct 2023

10/10 Excellent

Ana Maria

Stayed 2 nights in Oct 2023

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Oct 2023

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean, spacious, friendly staff. I'd stay here again if I was alone or with a partner. I was staying with my mother and the bathroom was not family friendly. The glass partitions/ doors were (some what) see-through so it made for an uncomfortable bathroom experience. We would have preferred actual doors and walls.
Stayed 3 nights in Sep 2023

8/10 Good

Nicholas Takyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

maria fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Very convenient to visit the Basilica. Lovely staff. The best breakfast in my whole trip.
Stayed 1 night in Sep 2023

10/10 Excellent

angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very willing to help
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jennifer Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly accommodating staff. Cuisine ?
Stayed 5 nights in Sep 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theresa from USA
This hotel was by far the best of my one month trip im Europe. The hotel was beautiful, clean and in an extremely great location to the Apparition square and basilica.
Stayed 3 nights in Sep 2023

10/10 Excellent

Gail, Creston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly and helpful staff. Very close to the Sanctuary of Fatima. Highly recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2023

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and very well kept up. The staff had a pleasant smiles when greeting us were always willing to help and always asked if everything was okay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Great location and very new!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING BEAUTIFUL ❤️❤️❤️ WILL GO BACK AGAIN AND I RECOMMEND THIS PLACE EXLENT 👍
Stayed 9 nights in Sep 2023

10/10 Excellent

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing-Really friendly and helpful. Beautiful hotel and perfect location
Stayed 3 nights in Sep 2023

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, pleasant, helpful staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Arthur, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Aug 2023

10/10 Excellent

Severino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful new property. A must booking
Stayed 1 night in Jul 2023

8/10 Good

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was located right beside the Basilica. It was very convenient to walk around. We just loved the room, and everything inside.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jean-Francis

Stayed 2 nights in Jul 2023

10/10 Excellent

Eduardo III

Stayed 3 nights in Jul 2023

10/10 Excellent

Bruno, Prospect

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best options to stay.
Stayed 2 nights in Jun 2023

10/10 Excellent

lu

Liked: Cleanliness, staff & service, property conditions & facilities
Angelo and the team at Mercure Fatima are exceptionally helpful, polite and professional. The team are attentive, and always willing to help. The grounds and rooms are spotlessly clean, and the local surrounds very inviting and warm/friendly.
Stayed 1 night in Jun 2023