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Thank you so much for taking the time to leave a kind review we greatly appreciate it!
10/10 Excellent
Robin
8 Apr 2024
Liked: Cleanliness, amenities
Great experience ! Check in and check out fast and easy!! Friendly welcome and very clean! Close to an outlet mall, fast food, Scotia Bank Centre!!!
Robin
Stayed 1 night in Apr 2024
Response from Guest Services on 10 Apr 2024
Good evening Robin,Thank you so much for taking the time to leave us such a fantastic review. We are glad you enjoyed your stay and we hope to welcome you back soon
Nice hotel! Would be perfect for a longer stay but we enjoyed our 1 night.
Ashley
Stayed 1 night in Mar 2024
Response from Rae on 16 May 2024
Very kind of you to say! We look forward to seeing you again for a longer stay in the future! Hope you have an amazing day and thank you again for the kind words.
Apologies for the poor stay, if you have time please feel free to contact the property at any time to let us know how we can improve for your next stay. thank you and have an amazing day!
Clean, quick checking, Samantha was very helpful and professional.
CATHERINE
Stayed 1 night in Jan 2024
Response from Rachael on 28 Jan 2024
We greatly appreciate our kind words! Sam is in training and is quickly becoming a valuable part of our team at TownPlace. We will certainly inform her of your kind feedback.Thank you again
This is our preferred destination to stay in the Ottawa region. The holidays are the least enjoyable time for travel and excursions for us, and this place always matches our interests. Staff is awesome. Facilities and services are perfect for us.
We stayed one night in early December. Neds are comfortable, the room was clean, but definitely needs a refresh - lots of chipped paint around the door frames and the furnishings are tired looking. Also, while there’s a Keurig coffee maker, there’s no kettle in what was advertised as a full kitchen (plus, no oven)
From the moment I checked in until my check out, the staff were friendly, welcoming, efficient and professional. The check and check in were smooth and I really enjoyed my three night stay while transferring from extended hospitalization and convalescence into my new apartment. The bed was very comfortable.
As the hotel is only three blocks from my new residence it will be handy for family and friends who come to visit.