Hi Julie,Thank you for your review! We are so happy to hear that our team and restaurant options were able to make your stay even more enjoyable! We hope to see you again soon!

Hi Candice, Thank you for your review! We are glad to hear that our proximity to the airport made your stay enjoyable! We hope to see you again soon.

Hi Fathima,Thank you for your review! We are glad to hear that you enjoyed your stay. We hope that you were able to view all of the breakfast options as there are options for every price range with our a la carte menu.

Hi Donna,We are so happy to hear that you enjoyed your stay with us! We are glad that you were able to explore the rest of what Ottawa has to offer during your stay. We hope to see you again soon!

Hello! We are so happy to hear that you enjoyed your stay, even with the hotel being under renovations! We hope to see you for your next trip to Ottawa!

Hello! We are so happy to hear that you enjoyed your stay and hope to see you for your next trip to Ottawa!

Hi Melissa,Thank you for your review! We are so glad to hear that our shuttle was a highlight for you during your stay with us! We hope to see you again soon.

Hi Sarah,We are so glad to see you enjoyed your stay with us, and our shuttle to the airport made your travel easier! We hope to see you again soon!

Hi Robert, Thank you for your review! If there was anything we could have done to make your stay better, please let us know! We hope to see you again soon.

Hi Tim,We are so glad to hear of your excellent stay with us! We hope to see you for many more to come.

Thank you for your review, Marie! We are so glad you enjoyed the size of our guestrooms and hope to see you again soon!

HI Shubo,We are happy to see you enjoyed your stay with us! We hope to see you again soon.

Hi Patrick, We're glad you enjoyed our large sized guest rooms and we hope to see you again soon!

Thank you for your review, Lisa! We hope to see you again soon.

Hi Patrick,We are glad you enjoyed the large sized of our guest rooms! We hope to see you again soon.

Hi Andrew,Thank you for your review! We are sorry to hear our doors were very loud when closing. They are meant to have an airtight seal and therefore close a bit louder than standard doors. Hope to see you again soon!

Hi Steve,We are glad our property was easy for you to find! We hope to see you again soon.

Good morning Daniel and thank you for your feedback. Unfortunately, we at a hotel level cannot make changes to reservations booked via a third party website, like Expedia. The terms and conditions you accept when booking a room are Expedia's. I do apologize for any inconvenience this might have caused.

Hi Amy,Thank you for your review! We are glad you enjoyed your stay and our team's service. We hope to see you again soon.

Hi Jill,Thank you for your review! We are glad you enjoyed your stay and found our beds comfortable. We hope to see you again soon!

Hi Jesse,We are glad you enjoyed your stay with us! We hope to see you again soon!

Hi Jennifer,We are glad you enjoyed your stay with us! We hope to see you again soon!

Hello James,Thank you for your review. We are sorry to hear that you did not find getting to our location accessible enough for your stay. As for the breakfast not being complimentary, unfortunately we do not provide complimentary breakfast as it is not part of the Hilton Garden Inn brand standards. We hope to see you again for another chance to make your next stay better and brighter.

Hi Catherine,We are so glad to see you enjoyed your stay with us! We hope to see you again soon!

Hi Fabiola,We are so glad you enjoyed the amenities of our property during your stay! we hope you were able to enjoy our breakfast options once you realized you had complimentary breakfast included in your reservation. We hope to see you again soon!

Hi Brian,We are glad you enjoyed your stay with us, and we hope to see you again soon!

hi Karen,We're glad you enjoyed your stay with us! We hope to see you again soon!

Hi Willy,We are glad to hear our proximity to the airport made your stay! We hope to see you again soon!

Hi Sally,We are glad to hear you enjoyed your stay with us! We pride ourselves on our friendly staff and extra clean rooms and we are glad to see our teams hard work does not unnoticed. We look forward to hosting you again in the future!

Hi Ritchie,We are glad you enjoyed your stay with us! Hope to see you again soon.

Hi Aliyah,Thank you for your review, we hope to see you again soon for another enjoyable stay!

Hi Karen,Thank you for your review, we hope to see you again soon for another enjoyable stay!

Hi Cheska,We are so glad you enjoyed your stay with us! We are sorry to hear you did not see the renovation warning on Expedia's partner site for our property. We hope to see you again once our pool area is re-opened and modernized.

Hi Suyen,We are sorry to hear the commotion and many other factors did not allow you to have a fully enjoyable stay while you were here. We are happy to hear that your room was spacious and clean. We hope upon your next visit, your stay will be more quiet and pleasant!

Hi Jason,We are glad to hear that our wonderful team made your stay even more enjoyable! We hope to see you again soon!

Hi Tom,We are sad to hear you did not have a comfortable stay with us! We are currently undergoing renovations and updating the whole building. As for breakfast, options are available daily starting at 6am at a cost, as Hilton Garden Inns do not have complimentary breakfast as a brand standard. We hope to see you again soon!

Thank you for your review! We are glad you enjoyed your stay with us.

Hello! We are so happy to hear that you enjoyed your stay and hope to see you for your next trip to Ottawa!

Hello! We are so happy to hear that our staff's friendliness made your stay all the more enjoyable. We hope to see you for your next trip to Ottawa!

Hi Harold! We are so happy to hear that you enjoyed the cleanliness we pride ourselves with and in turn your stay. We hope to see you for your next trip to Ottawa!

Hi Jim,We are glad you enjoyed your stay with us! We hope to see you again soon.

Hi Leonard,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely value your patronage and regret that your experience at our hotel resulted in you being unhappy. I am sorry to hear that your room was very warm. Our rooms are typically warmer in the spring and fall during season changes. Our best option to keep the rooms cooler is to completely turn the thermostat off so that no warm air can run through, and we have fans available to help circulate. I am happy to hear that they were able to do this for you! We were aware of our pool undergoing renovations and made sure to inform our third-party partners as such to inform guests that had booked with them. We are sorry our team did not inform you sooner that you may have been able to use our neighbouring hotels pool. We hope you decide to stay with us again soon so we can make your next visit better and brighter.

Hi Christina,Thank you for your review, we are glad to see you enjoyed your stay! We hope to see you again soon.

Hi Dave,We are glad you enjoyed your stay with us during your travels! We hope to see you again soon!

Hi Caroline,Thank you for letting us know about the smell of cigarettes in your room. We have brought this information to the attention of our housekeeping manager. Rest assured this is not our standard and we will be investigating the cause of the smell during your stay. We are glad to hear that our team offered a solution for you during your stay. We hope to see you upon your next trip to Ottawa for a fully enjoyable stay!

Hello& thank you for your feedback! I am sorry to hear that your room was very warm. Our rooms are typically warmer in the spring and fall during season changes. Our best option to keep the rooms cooler is to completely turn the thermostat off so that no warm air can run through the vents, and we have fans available to help circulate. I hope our front desk team was notified and able to do this for you! to make your stay more comfortable. I thank you again and we hope to see you for your next trip to Ottawa for a fully enjoyable stay!