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Reviews of Thon Hotel Panorama

3.5 out of 5
Thon Hotel Panorama
Radhusgata 7b, Oslo

Reviews

8.6

Excellent

Rating 10 - Excellent. 336 out of 759 reviews" "
Rating 8 - Good. 323 out of 759 reviews" "
Rating 6 - Okay. 77 out of 759 reviews" "
Rating 4 - Poor. 18 out of 759 reviews" "
Rating 2 - Terrible. 5 out of 759 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Angel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid reservation but no hotel!
Arrived in oslo with paid reservation at thon panorama (even had a confirmation the day before) only to get there and find a sign in front saying closed for refurbishing and that booked guests should call this number. I had to turn on roaming and international calling and spend 30 min on hold to be told my hotel was moved across town to a different hotel. It wasn’t walkable so I went into a different hotel and they graciously called me a taxi ($40). I missed my pre booked sauna for 3 reservation so that cost me $75. The hotel they put me (thon slottsparken) was nice and courteous and had they given me a warning, I’d have been happy to get off right by there from airport and make it to the sauna. Not telling me I’m advance was completely unacceptable. It cost me $115 in transaction costs and hours of aggravation. Completely unprofessional.
Stayed 1 night in Nov 2022
Response from Thon Hotel Panorama on 24 Nov 2022
Dear Angel,We would like to thank you for your feedback regarding your stay in Oslo. We apologize for any inconvenience caused by the change of hotel and want to assure you that we did our best to notify all guests of the change already in May. If you did not receive this information, please know that it was sent through the booking channel that you booked your stay through. You should have received an email or a message from the site with this information. If you log in to your account at Expedia, there will be more information regarding your change of hotel. Thank you again for taking the time to provide us with your feedback.Best regards

10/10 Excellent

Vidmantas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

8/10 Good

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for meetings in the center of town
The hotel is very central with parking under the property. Professional personnel. Nice and very large room with separate living, cooking corner, bedroom and very spacious bathroom. Continental breakfast with fresh juicies. All round nice experience and perfect for meetings downtown.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Weronika, Service & Quality Manager on 24 Feb 2020
Thanks for the nice feedback. Very good to see that you had a great stay here with us. We warmly welcome you back.

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Weronika, Service & Quality Manager on 30 Jan 2020
Thanks for the nice feedback. Very good to see that you had a great stay here with us. We warmly welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Weronika, Service & Quality Manager on 27 Jan 2020
Thanks for the nice feedback. Very good to see that you had a great stay here with us. We warmly welcome you back.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Weronika, Service & Quality Manager on 13 Jan 2020
Thank you for your top rating! I’m happy to see that you have enjoyed your visit to our hotel, and I do hope we will have the joy of welcoming you back to Thon Hotel Panorama soon again.

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Weronika, Service&Quality Manager on 17 Dec 2019
Thank you for your top rating! I’m happy to see that you have enjoyed your visit to our hotel, and I do hope we will have the joy of welcoming you back to Thon Hotel Panorama soon again.

10/10 Excellent

Gillian

Stayed 4 nights in Dec 2019

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !
Staff were amazing , helpful and friendly. The hotel was located in the perfect spot as it was close to everything ! Would definitely recommend to everyone
Stayed 1 night in Dec 2019
Response from Weronika, Service & Quality Manager on 10 Dec 2019
Thank you for your top rating! I’m happy to see that you have enjoyed your visit to our hotel, and I do hope we will have the joy of welcoming you back to Thon Hotel Panorama soon again.

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Thon Hotel Panorama i located in the very heart of Oslo. And as the name says has excellent views of the city. The breakfast is the best, with a wide variety of things to choose from, and the quality is great. All in all things are great - the only thing that stands out is the bathroom, with is not great. Actually it's poorly designed. When you shower there is no curtain, and the shower isnt big - at all. the water goes everywhere and has been going everywhere for some time. You can tell by the look of the furniture in the bathroom. Too me its so annoying that you have to plan the showering, because you don't want to be stuck in front of the mirror standing in water to your elbows. So fix the shower and everything is... great!
Stayed 2 nights in Nov 2019
Response from Weronika, Service & Quality Manager on 2 Dec 2019
Thanks for the nice feedback. Very good to see that you had a great stay here with us. We warmly welcome you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Weronika, Service Quality manager on 14 Nov 2019
Thanks for the nice feedback. Very good to see that you had a great stay here with us. We warmly welcome you back.

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff and delicious breakfast.
Stayed 1 night in Oct 2019
Response from Weronika, Service and Quality manager on 5 Nov 2019
Thanks for the nice feedback. Very good to see that you had a great stay here with us. We warmly welcome you back.

6/10 Okay

SRM, Salt Lake City

Travelled with partner
Liked: Staff & service
Room was very dark, small and dated. Staff was very nice and accommodating.
Stayed 2 nights in Aug 2019
Response from Weronika, Service&Quality manager on 21 Oct 2019
Thank you for taking the time to share your experience with us and other guests. Feedback from our guests is something we value highly - as such feedback from you and other guests is actively used to develop and improve our hotel further.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Inga, Service & Quality manager on 16 Oct 2019
Dear Anonymous Thank you for your top rating! I’m happy to see that you have enjoyed your visit to our hotel, and I do hope we will have the joy of welcoming you back to Thon Hotel Panorama soon again.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great location. Excellent Location and tasty breakfast!
Stayed 2 nights in Oct 2019
Response from Weronika, Service&Quality manager on 17 Oct 2019
Thank you very much for the very nice score and nice comment. We live by satisfied guests and very happy that you have had a good stay here with us. All of us who work here at Thon Hotel Panorama thank you for choosing us and for taking the time to give us your opinion. Warmly welcome again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2019
Response from Inga, Service & Quality manager on 16 Oct 2019
Dear Anonymous Thanks for the nice feedback. Very good to see that you had a great stay here with us. We warmly welcome you back.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing, courteous, helpful and friendly. Great location, within 10 minutes walk of all the main city centre tourist sites and the harbour for catching the ferry over to Bygdoy for the museums. The hotel is really clean and there is a very good breakfast, plenty of variety and good quality produce. Rooms were spacious and very clean. There were two little negatives for me: I really don't like wet room type showers as it leaves the whole bathroom floor wet and secondly, the room door was incredibly difficult to open. I had to put down everything I was carrying and use both hands to really wrench the door open. It was also difficult to open from the inside which is a bit worrying and could be considered a fire hazard. Overall though it's a great hotel, great value for money and I wouldn't hesitate to stay here again.
Stayed 2 nights in Sep 2019
Response from Inga, Service & Quality manager on 4 Oct 2019
Dear Anonymous Thank you very much for the very nice score and nice comment. We live by satisfied guests and very happy that you have had a good stay here with us. Feedback from our guests is something we value highly - as such feedback from you and other guests is actively used to develop and improve our hotel further. All of us who work here at Thon Hotel Panorama thank you for choosing us and for taking the time to give us your opinion. Warmly welcome again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2019
Response from Inga, Service & Quality Manager on 23 Sept 2019
Dear Anonymous Thanks for the nice feedback. Very good to see that you had a great stay here with us. We warmly welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Inga, Service & kvalitetsleder on 12 Sept 2019
Kjære Anonym Takk for din topprangering. Jeg er glad for å lese at oppholdet har vært så vellykket og at alle aspekter ved oppholdet ditt var en suksess. Jeg håper vi snart får gleden av å ønske deg velkommen tilbake til oss på Thon Hotel Panorama

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Inga, Service & Quality manager on 9 Sept 2019
Dear Anthony Thanks for the nice feedback. Very good to see that you had a great stay here with us. We warmly welcome you back.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Inga, Service & Quality manager on 5 Sept 2019
Dear Ben Thank you for your top rating! I’m happy to see that you have enjoyed your visit to our hotel, and I do hope we will have the joy of welcoming you back to Thon Hotel Panorama soon again.

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hreat location.
Stayed 2 nights in Aug 2019
Response from Inga, Service & Quality manager on 28 Aug 2019
Dear German Thank you for your top rating! I’m happy to see that you have enjoyed your visit to our hotel, and I do hope we will have the joy of welcoming you back to Thon Hotel Panorama soon again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nothing outstanding. Good hotel. Walking distance from train station. Which is very convenient because train shuttle to airport is running every 10 minutes.
Stayed 2 nights in Aug 2019
Response from Inga, Service & Qualikty manager on 26 Aug 2019
Dear Anonymous Thank you for taking the time to share your experience with us and other guests. Feedback from our guests is something we value highly - as such feedback from you and other guests is actively used to develop and improve our hotel further.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice family hotel for exploring Oslo
Family room was a bit on the small side and there was a kitchen in the room with cooker, oven and fridge but no cooking utensils and eating equipment which was strange. Besides that, staff was very friendly, breakfast very rich and tasty, location also great for exploring Oslo for a short time. Another nice thing was the complementary tea and coffee in the lobby. All in all we recommend this hotel and had a great time. We understood that they will be refurbishing all the rooms very soon so this is a plus. Thank you!
Stayed 3 nights in Aug 2019
Response from Inga, Service & Quality manager on 20 Aug 2019
Dear Terri Thank you very much for the very nice score and nice comment. We live by satisfied guests and very happy that you have had a good stay here with us. All of us who work here at Thon Hotel Panorama thank you for choosing us and for taking the time to give us your opinion. Warmly welcome again.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, walking distance to center and wharf/port. Room was very spacious, staff was very nice and breakfast was superb!
Stayed 2 nights in Aug 2019
Response from Inga, Service & Quality manager on 20 Aug 2019
Dear Anonymous Thank you very much for the very nice score and nice comment. We live by satisfied guests and very happy that you have had a good stay here with us. All of us who work here at Thon Hotel Panorama thank you for choosing us and for taking the time to give us your opinion. Warmly welcome again.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!
Our stay was very good. The hotel was very central to shopping and fishermen’s wharf. We loved the breakfast!
Stayed 3 nights in Aug 2019
Response from Inga, Service & Qualit manager on 20 Aug 2019
Dear Janet Thank you very much for your feedback after your visit. We are happy to hear that you had a good stay with us and that our location was good. So nice that the breakfast could help give you a good start to the day! Thanks for the visit, we look forward to welcoming you back to the Thon Hotel Panorama again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, staff was great...……………………………………………...
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Inga, Service & Qualiyt manager on 19 Aug 2019
Dear Anonymous Thanks for the nice feedback. Very good to see that you had a great stay here with us. We warmly welcome you back.

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thon Panorama Oslo
First impression was awful. Then it got better the next day. Panorama indicates a nice view. The room they gave us had a view of a skylight and the bottom of the balconies on the floors above. They gave us a partial refund and we enjoyed the rest of our stay.
Stayed 3 nights in Aug 2019

10/10 Excellent

Sarah, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My ten-year-old said, "This is the best hotel ever!" when being given an ice cream after check-in. LOL. But this IS the best hotel so far during our trip this time. The room is BIG! Make sure to go to the top floor and check out the view! We had an early flight the next morning and they were kind enough to pack us bagged breakfast to go. Will definitely come back!
Stayed 1 night in Aug 2019
Response from Inga, Service & Quality manager on 12 Aug 2019
Dear Sarah Thank you very much for the very nice score and nice comment. We live by satisfied guests and very happy that you have had a good stay here with us. All of us who work here at Thon Hotel Panorama thank you for choosing us and for taking the time to give us your opinion. Warmly welcome again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Inga, Service & Quality manager on 5 Aug 2019
Dear Anonymous Thanks for the nice feedback. Very good to see that you had a great stay here with us. We warmly welcome you back.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
We stay at the Thon Hotel Panorama for one night. It was an easy walk to the train station and the opera house. Our room was adequate and clean and had a balcony overlooking Oslo. The only real complaint was that the shower had only a short piece of glass separating it from the rest of the bathroom and it really did no good. Otherwise, the hotel was fine for one night.
Stayed 1 night in Jul 2019
Response from Inga, Service & Quality manager on 5 Aug 2019
Dear Anonymous Thank you very much for the very nice score and nice comment. We live by satisfied guests and very happy that you have had a good stay here with us. All of us who work here at Thon Hotel Panorama thank you for choosing us and for taking the time to give us your opinion. Warmly welcome again.

8/10 Good

Family, Maryland, usa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, nice helpful staff and quaint, relaxing courtyard.
Stayed 2 nights in Jul 2019
Response from Inga, Service & Quality manager on 5 Aug 2019
Dear Family Thank you very much for your feedback after your visit. We are happy to hear that you had a good stay with us and that our location was good. So nice that the breakfast could help give you a good start to the day! Thanks for the visit, we look forward to welcoming you back to the Thon Hotel Panorama again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Inga, Service & Quality manager on 2 Aug 2019
Dear Anonymous Thank you for your top rating! I’m happy to see that you have enjoyed your visit to our hotel, and I do hope we will have the joy of welcoming you back to Thon Hotel Panorama soon again.

10/10 Excellent

Mitu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very good. Hotel is conveniently located close to central station and bus stops. Hotel’s luggage room service is excellent and it saved us from extra hassle of lugging our luggage. Thank you.
Stayed 1 night in Jul 2019
Response from Inga, service & quality manager on 30 Jul 2019
Dear Mitu Thank you very much for the very nice score and nice comment. We live by satisfied guests and very happy that you have had a good stay here with us. All of us who work here at Thon Hotel Panorama thank you for choosing us and for taking the time to give us your opinion. Warmly welcome again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Inga, Service & Quality manager on 29 Jul 2019
Dear Anonymous Thanks for the nice feedback. Very good to see that you had a great stay here with us. We warmly welcome you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel’s location good as it was just a short walk from the main train station. Clean and comfortable rooms. We really liked the small balcony to sit on. Great breakfast.
Stayed 1 night in Jul 2019
Response from Inga, Service & Quality manager on 26 Jul 2019
Dear Anonymous Thank you for your top rating! I’m happy to see that you have enjoyed your visit to our hotel, and I do hope we will have the joy of welcoming you back to Thon Hotel Panorama soon again.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old hotel made new-modern inside. Breakfast was included and was excellent, with a wide choice of foods to please all. Really enjoyed our room as it had a balcony. The shower was small/cramped and left the floor of the entire bathroom wet afterwards. Other than that we were pleased with our stay.
Stayed 1 night in Jul 2019
Response from Tina, 1.receptionist on 5 Jul 2019
Hi Anonymous, We are happy to hear that you enjoyed our breakfast, the room and your stay. We are sorry to hear that the shower was not satisifying, and that is something that we are working on. We hope you will come back and visit us the NeXT time you are in Oslo! Best regards Tina, 1.receptionist. Thon Hotel Panorama

8/10 Good

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Potential Disaster but ended with a happy stay
Getting right to the point, I wanted to thank Marita for her amazing help and smiles through out the stay. The first night was a bit of a disaster - situated on the third floor, noisy people (not sure if the sound came from the street or the hotel) kept me awake until 4 am. It was as if the walls didn't exist (without an a/c, had the windows opened). Thank goodness, I was able to move to the higher floor on the opposite side of the street, and slept much better. Almost gave a 5 star, but then what do I give truly outstanding places like some JW Marriott and Hilton? Here's a quick summary: The good: - Really appreciated the staff, especially Marita - The room (on the higher floor) was quite nice - Breakfast was also quite good - Strong water pressure for the shower - Location is great - 6 minutes walk to the central station, 10 minutes walk to the main area of the town The bad: - If you get stuck with the wrong side of the hotel, noise at night - No a/c - No iron and could use more cabinet space The hotel also has coffee / tea 24/7 near the lobby area, which was very helpful. I'd stay here again but only on the higher floor, and away from the street
Stayed 3 nights in Jun 2019
Response from Inga, Service & Quality manager on 26 Jun 2019
Dear Jin Thank you very much for the very nice score and nice comment. We live by satisfied guests and very happy that you have had a good stay here with us. Unfortenatly it is very little we can do with the noice from the street. I will forward your thanks to Marita. All of us who work here at Thon Hotel Panorama thank you for choosing us and for taking the time to give us your opinion. Warmly welcome again.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly and helpful staff. Beds were very comfortable. Large variety of choices for breakfast. Handy location. Highly recommend this hotel.
Stayed 2 nights in Jun 2019
Response from Inga, Service & Quality manager on 26 Jun 2019
Dear Anonymous Thank you for your top rating! I’m happy to see that you have enjoyed your visit to our hotel. We are happy to hear that you had a good stay with us and that our location was good. So nice that the breakfast could help give you a good start to the day!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the best we had in Norway. Location is close to the train station and the water front. We had a lovely view of the fortress from our room.
Stayed 2 nights in Jun 2019
Response from Inga, Service & Quality manager on 25 Jun 2019
Dear Anonymous Thank you for your top rating! I’m happy to see that you have enjoyed your visit to our hotel. We are happy to hear that you had a good stay with us and that our location was good. So nice that the breakfast could help give you a good start to the day! I do hope we will have the joy of welcoming you back to Thon Hotel Panorama soon again.

4/10 Poor

Arun Kumar

Liked: Cleanliness
Disliked: Staff & service, room comfort
Lacking BASIC services: NO PORTER, NO LUGGAGE RACKS, No CREAM FOR IN ROOM COFFEE, CRAMPED BED ACCESS, ILL DESIGNED SHOWER DOOR, NO PLATES OR SILVERWARE IN THE INROOM KITCHEN.
Stayed 2 nights in Jun 2019
Response from Inga, service & quality manager on 26 Jun 2019
Dear Arun I am very sorry that your stay with us did not meet your expectations. We do not have a porter service or trolley, if you have seen the information on web that we provide this please let me know where you found this information so we can correct it. We are starting renovation of all the room this fall and the bed access and shower door problem will be fix. Plates and silverware can be rented from the front desk. It should be a note in the room in the kitchen informing you about this. I hope that the rest og your stay was good. We warmly welcome you back.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Inga, Service& Quality manager on 21 Jun 2019
Dear Michael Thank you for your top rating! I’m happy to see that you have enjoyed your visit to our hotel, and I do hope we will have the joy of welcoming you back to Thon Hotel Panorama soon again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and our room was large. We were traveling with our college age daughter and she was able to have an extra bed and there was still room for sitting area. The bathroom was large. The staff was friendly. We used the convenient luggage storage until our room was ready. The breakfast had many options including eggs, sausage, fresh fruit and much more. We would definitely stay again at the Thon Panorama Hotel.
Stayed 2 nights in Jun 2019
Response from Inga, Service & Quality manager on 20 Jun 2019
Dear Anonymous Thank you for your top rating! I’m happy to see that you have enjoyed your visit to our hotel. We live by satisfied guests and very happy that you have had a good stay here with us. All of us who work here at Thon Hotel Panorama thank you for choosing us and for taking the time to give us your opinion. Warmly welcome again.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the best breakfast buffet I have ever had. Great reception staff who were very helpful answering several different questions we had.
Stayed 3 nights in Jun 2019
Response from Inga, Service & Quality manager on 20 Jun 2019
Dear Anonymous Thank you very much for the very nice score and nice comment. We live by satisfied guests and very happy that you have had a good stay here with us. All of us who work here at Thon Hotel Panorama thank you for choosing us and for taking the time to give us your opinion. Warmly welcome again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent position in the city centre, spacious room, good breakfast Dust under the beds, the rest of the room and bathroom were clean
Stayed 3 nights in Jun 2019
Response from Inga, Service & Quality manager on 20 Jun 2019
Dear Anonymous Thank you for taking the time to share your experience with us and other guests. Feedback from our guests is something we value highly - as such feedback from you and other guests is actively used to develop and improve our hotel further. We are happy to hear that you had a good stay with us and that our location was good. So nice that the breakfast could help give you a good start to the day!