1 bedroom, in-room safe, blackout curtains, iron/ironing board

Reviews of Hotel Hankyu RESPIRE OSAKA

4 out of 5
Hotel Hankyu RESPIRE OSAKA
1-1 Ofukacho, Kita, Osaka, Osaka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1690 out of 2688 reviews" "
Rating 8 - Good. 717 out of 2688 reviews" "
Rating 6 - Okay. 182 out of 2688 reviews" "
Rating 4 - Poor. 62 out of 2688 reviews" "
Rating 2 - Terrible. 37 out of 2688 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lan Anh

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2024

10/10 Excellent

Chang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to make sure the location. We had a hard time to find this hotel at the first day.
Stayed 5 nights in May 2024

10/10 Excellent

Geok peng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient and lots dining options. Will stay in this hotel again.
Stayed 6 nights in May 2024
Response from RESPIRE OSAKA on 25 May 2024
Thank you very much for choosing our hotel among the many lodging facilities available.All of our employees thank you from the bottom of our hearts.Please stop by again when you are in the neighborhood.All of our staff look forward to serving you.We look forward to serving you in the future.

10/10 Excellent

Prem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to Osaka Station, very clean and spacious rooms. Highly recommended...
Stayed 6 nights in May 2024
Response from RESPIRE OSAKA on 25 May 2024
Thank you very much for choosing our hotel out of many accommodation facilities.We would like to express our sincere gratitude to you from our hotel employees.We would also like to thank you for your feedback regarding our services.Please come and visit us again when you are in the area.We are looking forward to seeing you again.Thank you for your continued support.

8/10 Good

Chio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The window in the room cannot be opened.
Stayed 7 nights in May 2024
Response from HOTEL HANKYU RESPIRE OSAKA on 23 May 2024
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

2/10 Terrible

L

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointing accommodation experience! We are very disappointed! We had instructed the hotel a week before check-in to thoroughly clean our room and vacuum as I am allergic to dust. The hotel replied that they would instruct the cleaning staff to prepare our room properly before our arrival. However, upon checking in, various areas of our room were dusty, clearly indicating that it had not been occupied for a long time. Furthermore, we discovered a strong moldy smell in the bathroom, and the ventilation systems in both the bathroom and toilet were not functioning. We have emailed about the issues but no one responded. Reported the issue to reception on the second night, no action taken. Made a complaint to the management in person on the third night, they have offered room change. The subsequent room we stayed in was close to a main road, and we heard sirens from fire trucks and police cars every night, severely affecting my sleep! I had requested a quiet room when booking and paid extra for a room on a higher floor. Yet, this turned out to be the worst resting experience among the three hotels we stayed at in Japan! The hotel staff did not respond to emails,and there were always many guests waiting for service at the front desk.This was truly very disappointing! I feel that the money I paid does not match the level of service provided! And as tourists, we have wasted large amount of time in communication, packing and unpacking to change room because of their fault
Stayed 8 nights in Apr 2024
Response from Hotel Hankyu Respire Osaka on 26 May 2024
Dear GuestThank you very much for choosing Hotel Hankyu Respire Osaka.Thank you again for taking the time out of your busy schedule to provide us with your valuable feedback.We are deeply sorry to hear that the room was not cleaned properly, even though you had informed us of this in advance,We sincerely apologize for the inadequate cleaning of your room, despite your prior request.Although we are always striving to maintain the quality of our guest room cleaning and facilities, we are sorry that your stay with us was not satisfactory.We sincerely apologize that your stay was not to your satisfaction.Based on your feedback, we will make every effort to improve our room cleaning and staff services to provide you with a better stay,We will make every effort to improve the cleaning of your room and the service of our staff.We look forward to your next return and thank you again for your valuable feedback.ReceptionHotel Hankyu Respire Osaka

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Hotel Hankyu Respire Osaka on 22 May 2024
Thank you very much for choosing our hotel out of many accommodation facilities.We would also like to thank you for your feedback regarding our services.We are looking forward to seeing you again.Thank you for your continued support.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk ladies during check in and when I forgot my key in my room- and super cute! Room was clean and had enough space for my luggage. Iron was helpful for a wrinkled shirt. Laundry upstairs was convenient. Easy transportation access and not so far from Itami by cab or train. Connected to a mall so plenty of shopping and dining. Would stay again for sure.
Stayed 2 nights in May 2024
Response from HOTEL HANKYU RESPIRE OSAKA on 21 May 2024
Thank you very much for choosing our hotel.We are also very pleased to receive your compliments on our staff's service.We will continue to do our best to provide excellent customer service and facilities so that our guests can say that we are a wonderful place to stay the next time they come to Osaka.

8/10 Good

Suzanne, Murrieta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The temperature was too Hot and could not make room colder. There was not enough Washer and Dryers. I had to do my laundry at 2 AM! Need more washing machines & dryers!
Stayed 4 nights in Apr 2024
Response from HOTEL HANKYU RESPIRE OSAKA on 21 May 2024
Thank you for staying at our hotel.We apologise for any inconvenience caused by the temperature control in your room or the laundromat.We will share your valuable feedback with us as an issue for the future.We hope that you will not learn from this and that you will come back to our hotel again.

10/10 Excellent

Fozia, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy safe limo bus ride from KIX for drop-off at Hankyu hotel across from RESPIRE hotel Osaka, which is conveniently located, friendly staff, great view from 34th floor, easy lugguage transfer to another location, and free hot drinks in lobby area. Solo female traveller, will return to this hotel.
Stayed 5 nights in May 2024
Response from ホテル阪急レスパイア大阪 on 20 May 2024
Fozia、San Francisco 様Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Lap Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2024

6/10 Okay

Kazumi

Travelled with family
Liked: Staff & service
Ok
Stayed 6 nights in May 2024
Response from ホテル阪急レスパイア大阪 on 20 May 2024
Kazumi 様Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

8/10 Good

Joanne, vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is very good for shopping, and convenient for trains, subway, & buses traveling to other parts of Japan. 5 mins walk to Osaka Station. Lots of food choices on the 8th floor and basement of hotel. The cons of this hotel is the check-in system. NO EARLY CHECK-IN. Check-in starts at 3pm!! The staffs are all gathered around to store your luggage for you before 3pm & at 3pm; everyone line-up for the machines for self check-in. Before 3pm, lots of people are around the lobby just waiting. very robotic. The rooms are small and the bathroom is configured very strangely. The toilet is on one side with door; the sink in the middle, and shower is on the other side with door. There's no door to close off the bathroom!! So after you shower, you dried off inside and dress inside the shower with wet feet because if you open the shower door, anyone inside the room will see you because there's no door.
Stayed 7 nights in May 2024
Response from Hotel Hankyu Respire Osaka on 20 May 2024
Joanne、vancouver 様Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

8/10 Good

Jantra

Stayed 3 nights in May 2024

10/10 Excellent

Siu Kit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2024
Response from HOTEL HANKYU RESPIRE OSAKA on 17 May 2024
Siu Kit 様Thank you very much for staying at our hotel the other day.

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All our pre-arrival requests were met. Staff readily available..
Stayed 3 nights in May 2024
Response from ホテル阪急レスパイア大阪 on 15 May 2024
Thank you very much for choosing our hotel out of many accommodation facilities.We would like to express our sincere gratitude to you from our hotel employees.We would also like to thank you for your feedback regarding our services.Please come and visit us again when you are in the area.We are looking forward to seeing you again.Thank you for your continued support.

10/10 Excellent

Claireen Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with lots of food and shopping options!
Stayed 3 nights in May 2024
Response from Hotel Hankyu Respire Osaka on 14 May 2024
Thank you very much for choosing our hotel out of many accommodation facilities.We would like to express our sincere gratitude to you from our hotel employees.We would also like to thank you for your feedback regarding our services.Please come and visit us again when you are in the area.We are looking forward to seeing you again.Thank you for your continued support.

8/10 Good

LUIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small Rooms, but overall good place to stay in Osaka
Stayed 2 nights in May 2024
Response from hotel hankyu respire osaka on 12 May 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 Excellent

Ching man

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenience. It is just next to Osaka JR station. Highly recommended.
Stayed 3 nights in May 2024
Response from hotel hankyu respire osaka on 12 May 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 Excellent

Eui Soung

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room was great.
Stayed 2 nights in May 2024
Response from Hotel Hankyu RESPIRE OSAKA on 16 May 2024
Thank you very much for choosing our hotel out of many accommodation facilities.We would like to express our sincere gratitude to you from our hotel employees.We would also like to thank you for your feedback regarding our services.Please come and visit us again when you are in the area.We are looking forward to seeing you again.Thank you for your continued support.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Geliene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great service
Stayed 3 nights in May 2024
Response from Hotel Hankyu Respire Osaka on 10 May 2024
Thank you very much for staying at our hotel the other day.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uno de nuestros hospedajes favoritos! Las instalaciones, la habitación, la vista, el personal muy amable y lo mejor de todo es la ubicación, conecta con la estación y centro comercial.
Stayed 4 nights in Mar 2024
Response from Hotel Hankyu Respire Osaka on 10 May 2024
Thank you very much for staying at our hotel the other day.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Alvin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the train station and there are restaurants and shops within walking distance. It is linked to a mall within the same building, very convenient.
Stayed 3 nights in May 2024
Response from Hotel Hankyu RESPIRE OSAKA on 9 May 2024
Thank you very much for choosing our hotel out of many accommodation facilities.We would like to express our sincere gratitude to you from our hotel employees.We would also like to thank you for your feedback regarding our services.Please come and visit us again when you are in the area.We are looking forward to seeing you again.Thank you for your continued support.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New. Excellent location. Will stay here again next time.
Stayed 4 nights in Apr 2024
Response from HOTEL HANKYU RESPIRE OSAKA on 7 May 2024
Anthony 様Thank you very much for having us stay at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.

8/10 Good

Yu-Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly new modern hotel with great location to transit system. Room is somewhat tight but expected in Japan especially in cities. Staff’s English proficiency can be better comparing to other 4 star hotels. Communication at times can be challenging.
Stayed 2 nights in Apr 2024
Response from Hotel Hankyu Respire Osaka on 6 May 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Sarene, Rowland Hts

Stayed 5 nights in Apr 2024

8/10 Good

Bertram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has shopping, dining under one roof.
Stayed 3 nights in Apr 2024

10/10 Excellent

Thi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location can’t be beat being linked to Osaka main station and Shin Osaka station. Surrounded by restaurants and shopping centres within walking distance. Hotel room clean and compact but stocked with necessities. Staff interaction was positive. Luggage handling service available if you wish to transport luggage ahead of visit. Coin laundry service great, with the ability to check available machines via the in room tv. Would definately recommend. Hope to return someday.
Stayed 7 nights in Apr 2024

8/10 Good

Yuying

Gym is ok, check in process is confused, laundry is little expensive .
Stayed 6 nights in Apr 2024

10/10 Excellent

Min

Clean and neat
Stayed 4 nights in Apr 2024
Response from HOTEL HANKYU TRESPIRE OSAKA on 2 May 2024
Thank you very much for staying at our hotel the other day.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

8/10 Good

ANITA, SUNNY ISLES BEACH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a very busy hotel with high traffic. It is convenient for shopping around and close to the train station.
Stayed 4 nights in Apr 2024
Response from Hotel Hankyu RESPIRE OSAKA on 2 May 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

stephanie, oceanside

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The higher the floor the better the view and accommodations. Small space but well designed
Stayed 1 night in Apr 2024
Response from HOTEL HANKYU RESPIRE OSAKA FRONT on 30 Apr 2024
Thank you for staying at our hotel.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Nenette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities and how easy it was to access the trains
Stayed 5 nights in Apr 2024
Response from Hotel Hankyu Respire Osaka on 28 Apr 2024
Thank you very much for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 Excellent

Sheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2024
Response from Hotel Hankyu Respire Osaka on 28 Apr 2024
Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

8/10 Good

FRANCISCO

Travelled with family, Travelled with partner
Liked: Amenities
Hotel was very well located and clean, while right at the ve teal station the hotel is well isolated from the craziness of the outside.
Stayed 3 nights in Apr 2024
Response from Hotel Hankyu Respire Osaka on 28 Apr 2024
Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Big hotel with a lot of people
Stayed 4 nights in Apr 2024
Response from Hotel Hankyu Respire Osaka on 28 Apr 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

Jimmy

Stayed 3 nights in Apr 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run hotel
Stayed 11 nights in Apr 2024
Response from hotel hankyu respire osaka on 25 Apr 2024
Thank you for staying at our hotel.We look forward to seeing you soon on your next visit.

10/10 Excellent

Molly, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to move around.
Stayed 3 nights in Apr 2024
Response from hotel hankyu respire osaka on 25 Apr 2024
Thank you very much for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

HIROYUKI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean,
Stayed 1 night in Apr 2024
Response from hotel hankyu respire osaka on 25 Apr 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

8/10 Good

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024
Response from HOTEL HANKYU RESPIRE OSAKA on 24 Apr 2024
Thank you very much for having us stay at our hotel.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 Excellent

tami, los altos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that that the hotel was so convenient and walkable to whatever we needed. The staff was very helpful and if they didn't understand us, they were very good at using google translate. Also, was surprised how quiet the rooms were. We never heard our neighbors or their kids/tv.
Stayed 5 nights in Apr 2024
Response from HOTEL HANKYU RESPIRE OSAKA on 24 Apr 2024
Thank you very much for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 Excellent

Carol Chit-Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A newer hotel in Osaka, conveniently located to train stations and lots of eateries around. The rooms were quite spacious considering it is Japan. The staff was super nice and attentive as well. They helped with luggage delivery service and setting everything up. They even helped confirmed with the other hotel our reservation was there before calling. They unfortunately don’t have a change machine with the laundry so bring your 100¥! Also they are always busy so be prepared to wait.
Stayed 4 nights in Apr 2024
Response from HOTEL HANKYU RESPIRE OSAKA on 24 Apr 2024
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near many amenities and the station
Stayed 5 nights in Apr 2024
Response from HOTEL HANKYU RESPIRE OSAKA on 24 Apr 2024
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

6/10 Okay

Kok Wai

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Next to shopping mall, lots of other shopping nearby.
Stayed 5 nights in Apr 2024
Response from HOTEL HANKU RESPIRE OSAKA on 24 Apr 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The self checkout process is efficient & seamless
Stayed 4 nights in Apr 2024
Response from HOTEL HANKU RESPIRE OSAKA on 24 Apr 2024
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.I am very pleased that you have liked us.I am happy if you can use the hotel again.