Outdoor pool, a heated pool, pool umbrellas, pool loungers
Check availability

Reviews of Universal's Endless Summer Resort - Surfside Inn and Suites

3 out of 5
Universal's Endless Summer Resort - Surfside Inn and Suites
7000 UNIVERSAL BLVD, Orlando, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1424 out of 1962 reviews" "
Rating 8 - Good. 372 out of 1962 reviews" "
Rating 6 - Okay. 115 out of 1962 reviews" "
Rating 4 - Poor. 21 out of 1962 reviews" "
Rating 2 - Terrible. 30 out of 1962 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bethany Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property! Will definitely be staying here again soon!
Stayed 6 nights in May 2024

10/10 Excellent

Viviana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, enjoyed the convenience to and from universal park, the pool and how accomodating the personnel was. My family and i enjoyed our vacation. Thank you
Stayed 5 nights in May 2024

8/10 Good

tami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very basic. Clean and well-kept, but basic. The bath was nicely renovated. There was no comfortable place to sit aside from the bed. No chair with a decent back on it.
Stayed 4 nights in May 2024
Response from ESS Guest Services on 23 May 2024
Thank you for your review!

10/10 Excellent

harai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ESS Guest Services on 23 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in! Even received an upgraded room during check in. Staff answered all questions. Would definitely stay here again and recommend to others. Kids enjoyed the pool! No complaints
Stayed 1 night in May 2024
Response from ESS Guest Services on 22 May 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Latasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pretty clean and the person who checked us in was pleasant.
Stayed 3 nights in May 2024
Response from ESS Guest Services on 22 May 2024
Thank you for your review!

10/10 Excellent

Honey Bee

Travelled with family
Liked: Staff & service, amenities
Great customer care and service
Stayed 8 nights in May 2024
Response from ESS Guest Services on 21 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Drew Alexander, Kitchener

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well situated for easy access to Universal via the quick and frequent shuttles. We found that we had to drive to the pharmacy across International Boulevard as the fencing around the property doesn't allow easy access to the pedestrian crossings at the corner. There is a gate that can be used to enter the property with your room key, but you cannot leave through it. Likely a choice made for security reasons. As early risers we found that it took a long time to get hot water to our top-floor room - sometimes as long as 5 minutes - which meant you had to plan ahead. Property was economical and clean, and looks to be well looked after. I would have no problem choosing it again, but I'd like to try a hotel inside the park boundary instead.
Stayed 4 nights in May 2024
Response from ESS Guest Services on 21 May 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ESS Guest Services on 22 May 2024
Thank you for your review!

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing Everything you need to have an enjoyable vacation.
Stayed 3 nights in May 2024
Response from ESS Guest Services on 20 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Ravi, KINGSTON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice ambiance very good staff clean rooms staff very helpful Marcos and mike were very helpful
Stayed 11 nights in May 2024
Response from ESS Guest Services on 20 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, affordable property. Our go to hotel.
Stayed 2 nights in May 2024
Response from ESS Guest Services on 20 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the arrival to the departure everything went smoothly and great. The hotel room was super clean and was clean throughout the stay definitely felt we where taken care of. The best part was the resot had food available to purchase on site and a plus ,starbucks for the coffee lovers.
Stayed 4 nights in May 2024
Response from ESS Guest Services on 20 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Cristobal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2024
Response from ESS Guest Services on 20 May 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for two days. But the staff was wonderful they even texted which was very new to me and very helpful and considerate. Because I did not feel like talking. I really enjoyed my stay. But I belive next time I will take a room with a table and microwave. I did not like eating without one. It felt uncomfortable for me. Transportation to and from Universal studio was was awesome. That was my 1st time cause I alway rented a car. Even dropping off my rental car to the hotel from the airport was very convenient. But it is better to speak with the representative their at the hotel. They were more helpfull. Dont try calling that number they leave their when they are not available. The people over the phone was not helpful at all. I did not get to enjoy the pool because I had no time or was very exhausted from the parks. But watching it from my window was very nice clean and inviting. They even had a bar next to the pool whic was cool. I would definitely go back. The price for the hotel was good their food was pricy but very good and worth the money.
Stayed 2 nights in May 2024
Response from ESS Guest Services on 17 May 2024
Thank you for your review!

10/10 Excellent

Vinay

Stayed 9 nights in May 2024
Response from ESS Guest Services on 20 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, clean room with space and outlets. Quiet overall. The pool was nice and big. Transportation to universal was great. Hated that we have a season pass to universal and had to pay $17/day for parking at the hotel. Food options were good.
Stayed 6 nights in May 2024
Response from ESS Guest Services on 16 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 5 nights in Mar 2024
Response from ESS Guest Services on 20 May 2024
Thank you for your FIVE out of FIVE review!

2/10 Terrible

Alan

Travelled with family
Disliked: Staff & service
Save yourself the disappointment and just go anywhere else. This place smells like a septic tank and feels like a sauna because nothing works there. The staff is poorly trained and unable to problem solve. They just want your money and could care less about their customers.
Stayed 3 nights in May 2024
Response from ESS Guest Services on 14 May 2024
Thank you for your review. We apologize for the inconveniences experienced.

10/10 Excellent

Caralyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms with 3 queen beds are quite roomy. The ceilings were high and added to the spaciousness. Kitchenette and picnic table were nice to have. Quiet and clean. Shuttles to parks are frequent. Can’t beat the price!
Stayed 3 nights in May 2024
Response from ESS Guest Services on 14 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Daniele DeAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from ESS Guest Services on 14 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from ESS Guest Services on 14 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Amenities were great. Large pool with lots of chairs, pool bar and restaurant were great. Transportation shuttles to and from universal parks was very convenient and easy.
Stayed 3 nights in May 2024
Response from ESS Guest Services on 10 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from ESS Guest Services on 10 May 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Betty Anne

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location for us to head to Universal. The shuttle made things so convenient. Starbucks on the main floor. The food at the cafeteria was good too. Better than I expected. We would stay there again, if we returned.
Stayed 4 nights in May 2024
Response from ESS Guest Services on 9 May 2024
Thank you for your review!

10/10 Excellent

Gurveer Singh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing from the staff
Stayed 7 nights in Apr 2024
Response from ESS Guest Services on 7 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Exceeded expectations! I loved the way the suites were designed with three queen beds. This resort was quieter than the dockside resort. The shuttle was convenient. The food was good with great options that were made to order. The coffee maker in the room was not my favorite so we had to go to the Starbucks in the lobby to get coffee.
Stayed 4 nights in Apr 2024
Response from ESS Guest Services on 7 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Jodi, Crandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from ESS Guest Services on 6 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice. Pool was great.
Stayed 4 nights in Apr 2024
Response from ESS Guest Services on 6 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from ESS Guest Services on 6 May 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved it here- I was so worried about it being loud because I am a super light sleeper and have trouble sleeping anyway, but it was so quiet and peaceful it wasn’t an issue. My only critique is housekeeping is very slow in the mornings. Maybe they can ask at check in if you need full or basic service and it might make things easier on housekeeping ?
Stayed 5 nights in Apr 2024
Response from ESS Guest Services on 30 Apr 2024
Thank you for your review!

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever been in. Very Spacious and Clean, Pool is big and Clean. Housekeeping is very consistent. If you are going to universal, they have a shuttle that will take you there for free. Affordable and Delicious Breakfast. Rooms are very Spacious, and we got an amazing pool view. Not to loud, crowded, and noisy. Pretty Quiet for such a big hotel. They also do in room pizza delivery! Would definitely come back!
Stayed 3 nights in Apr 2024
Response from ESS Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Joi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty basic but very clean. The staff were very nice and helpful. The restaurant had nice options and the pool was very relaxing. We loved that we could catch the shuttle to the parks. We will definitely be staying again!
Stayed 3 nights in Apr 2024
Response from ESS Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Amber

Stayed 5 nights in Feb 2024
Response from ESS Guest Services on 30 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service
Everyone friendly
Stayed 5 nights in Apr 2024
Response from ESS Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Rocelie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and staff were really friendly.
Stayed 1 night in Apr 2024
Response from ESS Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Antony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property, it was perfect for our family!
Stayed 6 nights in Apr 2024
Response from ESS Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Christy

Stayed 4 nights in Apr 2024
Response from ESS Guest Services on 17 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Rosa, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as usual.
Stayed 1 night in Apr 2024
Response from ESS Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Chea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 highly recommend. Friendly staff and OMG the pizza! Wonderful stay for those without a vehicle. The shuttle to nearby parks always available!
Stayed 3 nights in Apr 2024
Response from ESS Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Adam Saleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it be organized, and quiet, The people there are very nice.
Stayed 5 nights in Apr 2024
Response from ESS Guest Services on 26 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Kaedy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from ESS Guest Services on 25 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Reuben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for universal parks
Stayed 3 nights in Feb 2024
Response from ESS Guest Services on 23 Apr 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Jamien

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very clean and the staff members were friendly. I loved the simplicity of checking out and the personalized room keys were a nice touch! I didn’t care for the food or the location of the designated smoke area. Overall we enjoyed our stay and we would stay there again!
Stayed 4 nights in Apr 2024
Response from ESS Guest Services on 22 Apr 2024
Thank you for your review!

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff the we interacted with were all polite, courteous, and helpful. The only downside was paying $72 for parking on top of paying to stay in the hotel.
Stayed 4 nights in Apr 2024
Response from ESS Guest Services on 22 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Imani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice
Stayed 3 nights in Feb 2024
Response from ESS Guest Services on 22 Apr 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from ESS Guest Services on 19 Apr 2024
Thank you for your review!

10/10 Excellent

Carol, Cabin John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from ESS Guest Services on 22 Apr 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Stephanie, Rogers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Clean. Beds/mattresses are definitely in need of replacement
Stayed 3 nights in Apr 2024
Response from ESS Guest Services on 18 Apr 2024
Thank you for your review!

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, cheap hotel!
Stayed 4 nights in Apr 2024
Response from ESS Guest Services on 18 Apr 2024
Thank you for your FIVE out of FIVE review!