7 Bedroom Home 18th Hole | Terrace/patio

Reviews of The Bear's Den Resort Orlando

5 out of 5
The Bear's Den Resort Orlando
7880 Nicklaus Clubhouse Lane, Kissimmee, FL

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 0 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

9.4/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 3 nights in Mar 2024
Response from Bear's Den Resort Orlando on 18 Mar 2024
Dear Mary,Thank you so much for sharing your kind words with us! It would be a pleasure to welcome you again next time your travels bring you back.

10/10 Excellent

Ibonne

Liked: Cleanliness, property conditions & facilities
The Home was very spacious and clean.
Stayed 3 nights in Oct 2023
Response from Bear's Den Resort Orlando on 16 Nov 2023
Thank you so much for sharing your kind words with us

6/10 Okay

Rolando

Travelled with family
Liked: Cleanliness
It is a large, clean, comfortable house, in a good area. It has a nice location. What we didn't like was that the sliding glass doors The keys didn't work so we were sleeping unsafely, the temperature of the Grill didn't rise above 350° and it was difficult to make the food and therefore it took a long time to cook it. The maintenance person entered the house without prior notice, when we realized, he was already entering the second floor in the bedroom area, thank God I was not leaving the bathroom and this caused us displeasure.
Stayed 2 nights in Sep 2023
Response from The Bear's Den Resort Orlando on 24 Sept 2023
Dear Rolando,We appreciate your detailed feedback and are very sorry to hear the condition of your home failed to meet your expectations. Our team has noted your comments and appreciates your staying with us.Sincerely,The Bear's Den Resort Orlando

10/10 Excellent

Kimberly, Shreveport

Liked: Cleanliness
Stayed 3 nights in Sep 2023
Response from The Bear's Den Resort Orlando on 5 Sept 2023
Dear Kimberly,Thanks for the perfect rating! We appreciate your staying with us and hope to see you again in the near future!

10/10 Excellent

kevin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Bear's Den Resort Orlando on 19 Jun 2023
Thank you for your positive feedback and rating! We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations. We appreciate your support and look forward to welcoming you back soon.

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, property conditions & facilities
The best stay we’ve ever had!
Response from Bear's Den Resort Orlando on 2 May 2024
Dear Lauren,On behalf of everyone at Bears Den Resort, thank you for visiting and for sharing your kind words with us! It would be a pleasure to welcome you again next time your travels bring you back our way.

10/10 Excellent

Ali

Response from Bear's Den Resort Orlando on 8 Feb 2024
Thanks for the kind rating!

2/10 Terrible

Ida

Travelled with family
Liked: Cleanliness, room comfort
Not enough room in the garage
The pool supposed to be called but the pool was hot I called them and turn off the heat and it still stay hot water leaking from the ceiling I heard the charge door be the door not enough driveway for a van it was small
Stayed 5 nights in Jul 2022
Response from The Bears Den Resort Orlando on 20 Jul 2022
Thank you for taking the time to share your feedback with us. We want everything our guests use to be in proper, working order and it appears that our team was able to address these concerns while you were on property. We appreciate your visiting us and hope you'll consider joining us again so we can make your next visit even better.

4/10 Poor

shalonda

Travelled with family
Liked: Cleanliness, amenities
Our wifi went out and we felt Our issues fell on deaf ears.
Stayed 5 nights in Mar 2022
Response from Bears Den Resort Orlando on 2 May 2022
Thank you for your feedback, we want everything our guests use to be in proper, working order, so we've brought your concerns to our maintenance team's attention so we can promptly address them.

4/10 Poor

Alexander

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property’s reception according to their confirmation was supposed to work 8 am - 10 pm. We came to the property and saw a note that there is no one to check us in 8:30 pm - 10 30 pm. We waited for 3,5 hours with little kids at night. Property also deducted 700 from our deposit for good knows what without sending us a letter with explanations.
Stayed 2 nights in Jan 2022
Response from The Bear's Den Resort Orlando on 17 Jan 2022
Dear Alexander, Thank you for taking a moment to share your thoughts with us. We regret your arrival experience didn't go as you initially anticipated. That said, we do recall informing you multiple times that, due to staffing concerns, we would be unable to check you in from 8 to 10:30 PM, which you repeatedly acknowledged. Also, would you mind reaching out to us directly to discuss the deduction from your deposit you mentioned further? Thank you, and we wish you safe travels.

2/10 Terrible

Joshua

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021
Response from The Bear's Den Resort on 25 Oct 2021
Hi Joshua, we regret to hear you were dissatisfied with your recent stay. Our resort appreciates your feedback, as we are always looking for opportunities to address any areas of improvement and growth opportunities. We sincerely hope to have the chance to welcome you back, and we wish you all the best on your future travels.

6/10 Okay

Henrique

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully decorated and well maintained vacation home. Our entire family enjoyed our stay.
Stayed 4 nights in Jul 2021
Response from The Bear's Den Resort on 16 Aug 2021
Hello, Thank you so much for your kind review! We are so pleased to receive your positive feedback and will share it with our entire team. We appreciate your staying with us and hope to see you again in the near future. Have a great day!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hot water was not working Cable did not work Waiting on a refund.
Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from Guest Services Team on 12 May 2021
Hello, Thank you for your great rating! We're pleased to learn that you enjoyed your stay and hope to welcome you back in the near future. Have a wonderful day! The Bears Den Resort Orlando

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Probably the best rental experience. The house was new, on a beautiful golf course. The pool wasn’t heated at first but the concierge was very responsive and sent someone immediately to fix it. I just wish we spent more time enjoying the home.
Stayed 6 nights in Feb 2021
Response from Guest Services Team on 2 Mar 2021
Hello, Thank you so much for your kind review! We are so pleased to receive your positive feedback and will share it with our entire team. We appreciate your staying with us and hope to see you again in the near future. Have a great day! Bears Den Resort Orlando