In-room safe, laptop workspace, blackout curtains, iron/ironing board
Check availability

Reviews of Palazzo Lakeside Hotel

3 out of 5
Palazzo Lakeside Hotel
4944 W. Irlo Bronson Memorial Highway, Kissimmee, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 1916 out of 3952 reviews" "
Rating 8 - Good. 886 out of 3952 reviews" "
Rating 6 - Okay. 442 out of 3952 reviews" "
Rating 4 - Poor. 302 out of 3952 reviews" "
Rating 2 - Terrible. 406 out of 3952 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this property. Every interaction with front desk was phenomenal. The functionality of the room was well thought out. The cleanliness was superior. Everything worked as it should. Loved the extra large Roku tv inside the room. Beds were nice and comfy. Super love that the deposit was only $50. Reasonable and realistic. My only suggestion would be to add an extra top lock for the doors that children can not reach. My daughter ran out the room while I was mid shower. A peephole for the door would be nice also. The playground area was nice, not too many options, one was broken and many had spider webs. My daughter enjoyed it and stayed a while. The hammocks were clean and comfortable. The dock was romantic and inviting. Absolutely loved the scriptures planted around the hotel. My favorite part. 10/10 would love to stay again. Oh and breakfast was top tier. The healthy options were fantastic. Very filling and delectable. Would highly recommend.
Stayed 1 night in Apr 2024

6/10 Okay

MIRNA

Stayed 5 nights in May 2024

10/10 Excellent

Felicia Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so clean and well kept I will be back in 2 mos just to relax for real
Stayed 2 nights in May 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Amenities
Palazzo Lakeside is the City on a hill. Bright Shine with the the Light of Christ. “Let your light so shine before men, that they may see your good works, and glorify your Father which is in heaven” (Matthew 5:16). Our opportunities to shine are limitless. They truly take advantage of their opportunities to love people like Christ with the instructions of His word, the Bible. His instructions never fail. Our check in and service at the cafeteria was outstanding with Alanís and the rest of the staff. Every little detail reflects the constitution and mystery of the family giving by GOD the Creator. Genesis 2:24 “Therefore a man shall leave his father and his mother and hold fast to his wife, and they shall become one flesh". Making a priority standing our fundation on Him and the family we can all make a difference with His instructions no the world instructions as He sent us to make a difference and to shine, love and reflect His true. Thank you so much for your service 🙏♥️
Stayed 1 night in May 2024
Response from Palazzo Lakeside Hotrl on 11 May 2024
Wow! What a wonderful review Veronica !. We truly appreciate your trust in us. And thank you for sharing your experience. We are very happy to hear that our staff and service met your needs and expectations. Specially Alanis and all the team at check in time, and during breakfast in the restaurant. We look forward to welcoming you back to the hotel in the near future. Thank you!. Palazzo Lakeside Hotel.

4/10 Poor

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in May 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Susanna

Liked: Cleanliness
Disliked: Staff & service
Liked that it was easy place to find on a Main Street. Service was horrible. You don’t get clean towels daily. I called for clean towels and never received them. Decided to go downstairs to get them and was told that they would bring them up. Waited again 2.5 hours and called again finally after a half an hour did get them. Breakfast horrible. Not many options .
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay here. Very clean and modern and the breakfast included had quite a lot of variety for a “hotel breakfast”. Would definitely stay here again.
Stayed 5 nights in Apr 2024

8/10 Good

Tami, Sparks

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for the price.
Stayed 5 nights in Feb 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Very clean. Great location
Stayed 1 night in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was terrific
Stayed 1 night in Apr 2024

10/10 Excellent

Daiana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff super nice, clean everything good
Stayed 1 night in May 2024

6/10 Okay

Kyrill Oswaldo Pinto

Travelled with family
Liked: Staff & service
Cuando llegas debes pagar un importe extra (Resort fee) el cual no está incluido en tu tarifa diaria así que si pagas un paquete y esperas no tener gastos adicionales a la hora del hospedaje te llevarás una sorpresa! Dicen que este impuesto es por el wifi, piscina, áreas comunes y estacionamiento! Algo totalmente estupido o simplemente agréguenlo a la tarifa por noche desde el principio.
Stayed 7 nights in Apr 2024

2/10 Terrible

Krisbelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Depósito y cargo por llegar tarde sin precio aviso
Stayed 4 nights in May 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Exelent place a d price
Stayed 2 nights in May 2024

10/10 Excellent

Chantavia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 1 night in May 2024

6/10 Okay

kevin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, but our room was right next to the laundry and cleaning rooms. They were super loud in thier talking and laughing, slamming doors all through the night and early morning. If you book here make sure not to get rooms in the 1st building on 1st floor you will not get a good rest.
Stayed 3 nights in May 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, recommend.
Stayed 4 nights in May 2024

10/10 Excellent

Angelene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Palazzo. The grounds were beautiful. The room was fairly plain but it was clean and the bed was comfortable. The only thing we wished we’d had in the room was a microwave but there was one downstairs that we used. The staff was great, very friendly and helpful. We would definitely stay here again
Stayed 5 nights in Apr 2024

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, property conditions & facilities
ZEZGO was great
Stayed 2 nights in May 2024

8/10 Good

Michelle

Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly C

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un ambiente tranquilo
Stayed 2 nights in Apr 2024

10/10 Excellent

washington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent exerience, me and my family had a fantastic time with the amazing service, morning food service, and the friendly staff. I will recommend this to everyone.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows are very comfortable
Stayed 1 night in May 2024

6/10 Okay

Angel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I only used one bed the other was broke
Stayed 2 nights in Mar 2024

2/10 Terrible

Krisbelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never get an answer about my reservation time and then they charge me 39. For late check in they never told me
Stayed 1 night in Apr 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was really sweet. She was actually there to serve us breakfast in the morning. Breakfast was also very good. We will definitely be coming back.
Stayed 1 night in Apr 2024

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying at this property. I love it. Very friendly staff. Very clean.
Stayed 4 nights in Apr 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Miki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel give us Free nice breakfast every day ( waffle, bread, sausage, egg, vegetables, fruits, and so on). Nice lake in front of the hotel. Pool is small but good enough about 10 people. There are 3 Hammocks. Nice, quiet, and cozy places to stay. Free breakfast is big plus!
Stayed 4 nights in Apr 2024

8/10 Good

JJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location friendly staffing. The breakfast could be a little better but its a great stay definitely for the price.
Stayed 2 nights in Apr 2024

2/10 Terrible

Dennis

Disliked: Property conditions & facilities
Cockroaches everywhere
Stayed 2 nights in Apr 2024

8/10 Good

Niulin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. People were nice and always willing to help with everything we needed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jonathan

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Apr 2024

10/10 Excellent

Ila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Very cute for an affordable honeymoon.
Stayed 1 night in Apr 2024

6/10 Okay

Bruno

Travelled with partner
Disliked: Staff & service
Overall enjoyable; would like staff to be better knowledgeable about the area (I.e, places to eat/go, and information about amusement parks/ locale of ticket sales, etc)
Stayed 1 night in Apr 2024

4/10 Poor

Jennifer

Stayed 1 night in Apr 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure, i've stayed here probably 5 different times varying lengths (1-5 days) and they are always pleasant. Rooms are always tidy, never anything to fuss about really.
Stayed 3 nights in Apr 2024

10/10 Excellent

Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experiance.
Stayed 4 nights in Apr 2024

6/10 Okay

Yaravi

Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

2/10 Terrible

HARSHAL S

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean your room every 3 days and in the name of resort they have small swimming pool and kids area..and they charge $30 per night…avoid this hotel if you get a nice one in this price range.
Stayed 3 nights in Apr 2024

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jan 2024

10/10 Excellent

Webster

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Everything was amazing! Especially the cupcakes for the birthday kids
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Reynaldo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

8/10 Good

Bolanle Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic
Stayed 7 nights in Apr 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was unique, beautiful decor, and very clean. The staff were all very friendly and greeted by everyone who we passed. For the cost it was a great option for a quick trip, and close to the Disney park and Disney Springs.
Stayed 3 nights in Apr 2024

8/10 Good

Nahomie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. I wish the rooms would have a microwave instead of having to walk to go use the microwave.
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the staff were all pleasant.
Stayed 1 night in Apr 2024