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Reviews of Howard Johnson by Wyndham Tropical Palms Kissimmee

2.5 out of 5
Howard Johnson by Wyndham Tropical Palms Kissimmee
4311 W Vine St -Hwy 192, S Hwy 192 and Bass Rd, Kissimmee, FL

Reviews

6.4
Rating 10 - Excellent. 223 out of 998 reviews" "
Rating 8 - Good. 238 out of 998 reviews" "
Rating 6 - Okay. 198 out of 998 reviews" "
Rating 4 - Poor. 138 out of 998 reviews" "
Rating 2 - Terrible. 201 out of 998 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Randy

Stayed 2 nights in Mar 2022

8/10 Good

Marta Maria Ayala

Stayed 5 nights in Mar 2022

2/10 Terrible

Ibrahim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing to like is that it is somewhat secluded and quiet. It is unsafe, uncomfortable, and outdated. It was a horrible experience from the beginning. We had to pay for the whole stay since day 1. The hotel is very old with light switches that don't work and lamps without lightbulbs. It has a look from the 50s and the furniture and decor definitely looks like it has been there since the beginning. That is not the biggest issue though. We had a bag of Disney T-shirts stolen from our room! and when we tried to call management, we were given the run around and were told by the front desk that she is the manager and then told us that the manager will look into the videos and never heard back from them. After expedia called them, I was able to talk to the manager the next day and he promised me that he will check the videos and call back at most by next day. Now, three days later, I did not get a phone call from the manager and when I called back, I was told again by the front desk that she is the manager and that the manager who can see the videos did not find anything. I am positive we left the bag of shirts in the room and that we did not find it when we came back. Even if I want to give them the benefit of the doubt, the way they handled the whole issue was very unprofessional and unpleasant. Beware, its not worth your money to stay there to begin with and once you add that its unsafe, its not worth the risk!
Stayed 3 nights in Mar 2022

2/10 Terrible

Jonathon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bathroom was filthy. I could have made a wig out of all the pubic hairs that were in the tub, toilet and bathroom floor
Stayed 1 night in Mar 2022

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! Absolutely the worst!
Loud, unruly patrons stomping around at all hours of the night and a large bus offloading and slamming doors and leaving the motor running for over 45 min at 2:00 am... There were cockroaches scurrying around in the bathroom and under the bed... This was one of the worst hotel experiences that my wife and I have had on our 2 month long journey!
Stayed 4 nights in Mar 2022

6/10 Okay

Allen

Disliked: Staff & service, property conditions & facilities, room comfort
Nice pool, no fridge or microwave inroom. Put us way in the order by the not so nice area. Check in was bad.
Stayed 7 nights in Mar 2022

6/10 Okay

Thomas

Disliked: Staff & service, property conditions & facilities
Limited staff available. Room was a bit dingy/run-down but not a bad last minute option to stay in. Toilet would not flush.
Stayed 1 night in Mar 2022

8/10 Good

Isabelle

Liked: Cleanliness, property conditions & facilities, room comfort
a short quiet stay in a busy area.
Nice surrounding (big trees and not too close from the road). Nice pool area. Renovated room. No breakfast and no enough coffee in the room.
Stayed 1 night in Mar 2022

8/10 Good

Yousef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Mar 2022

6/10 Okay

Victor

Stayed 1 night in Mar 2022

8/10 Good

Julio

Liked: Cleanliness, staff & service
Good location but noise from vehicle radios and people yelling is an issue.
Stayed 7 nights in Mar 2022

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
You get what you pay for. If you are just using this as a place to sleep it’s fine. The room was not as clean as I would have liked, but not dirty enough to justify asking for another room. The buildings are old, but useable.
Stayed 2 nights in Mar 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area. Service at desk a bit slow but friendly.
Stayed 1 night in Mar 2022

2/10 Terrible

Flora

Stayed 1 night in Mar 2022

4/10 Poor

Jesus

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all good.
My stay was good even though upstairs people were to noisy all night long.
Stayed 4 nights in Mar 2022

4/10 Poor

Kevin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We liked that the coffee machine worked but that's about it. This hotel needs a complete renovation or better yet knocked down and start over. One electrical outlet was a fire hazard as it was not secured to the outlet box. The furniture in the room was from the 60's and in bad condition. Had to kill a live roach on the floor. We contemplated sleeping in the car instead. Thank God we were only passing thru and needed a place to sleep for one night. I cannot recommend staying here...especially for $167. We felt violated for that!!!
Stayed 1 night in Mar 2022

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Sweet
My trip was amazing
Stayed 2 nights in Mar 2022

2/10 Terrible

David Gary

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a dump. No laundry. No breakfast.
Stayed 9 nights in Mar 2022

6/10 Okay

desiree

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
it was in a nice enough area with tons to do. Parking was easy and convenient.
Stayed 5 nights in Mar 2022

2/10 Terrible

Fredricka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am totally unsatisfied
It's a old hotel if I could have went back home I would of cancelled I hated it. They charged me $50 deposit said it would be reversed back to my card I haven't recirvrd it yet. First time disappointed with hotel.ckm because I. Didn't get what I see on website I pay an insurance deposit. I need my money back.
Stayed 1 night in Mar 2022

4/10 Poor

JANICE

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
What happened to the PPP money.
The dressers were broken.x sink chipped paint and ceramic.. tub dirty… lights kept blinking on and off. The furniture was old and needed replacing However the refrigerator and the microwave AC worked great.
Stayed 1 night in Mar 2022

4/10 Poor

Alejandro

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad from desk services we call for some toilet paper & towels never answer & found dead roaches by the side of the bed people having party al 3am we could not sleep
Stayed 2 nights in Mar 2022

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Helpful service, enjoeyed my stay
Stayed 3 nights in Mar 2022

6/10 Okay

Patricia

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Erika

Travelled with family
Liked: Staff & service
We only stayed for one night. I would never want to stay there for more than one night.
Stayed 1 night in Mar 2022

8/10 Good

Suzana

Stayed 4 nights in Mar 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Donna

Business traveller
Disliked: Staff & service
Stayed 2 nights in Mar 2022

10/10 Excellent

Randall

Stayed 3 nights in Mar 2022

6/10 Okay

David

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2022

6/10 Okay

Ryan

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Michael

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff was fantastic
Stayed 6 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Location was kinda sketchy, there is a $50 deposit, room smells like cleaning chemicals but poorly cleaned only stayed for one night didnt have any other issue i do think however there are other motels around same price range that are better choices
Stayed 1 night in Mar 2022

4/10 Poor

Heather

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty surroundings, noisy, scared to walk around outdoors.
Stayed 1 night in Mar 2022

6/10 Okay

Maria

Stayed 1 night in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
It was nice clean and quiet plus great location to get to places fast
Stayed 2 nights in Mar 2022

8/10 Good

Herman

Liked: Cleanliness, property conditions & facilities
The blankets aren’t enough.
Stayed 1 night in Mar 2022

6/10 Okay

Edward

I could take it or leave it !!
Ok for the price.....dont get your hopes up.....below average.....but ok.
Stayed 2 nights in Mar 2022

2/10 Terrible

annette

Stayed 1 night in Mar 2022

10/10 Excellent

herbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Everything was great the pool was nice and clean
Stayed 1 night in Feb 2022

8/10 Good

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2022

10/10 Excellent

Todd

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay & service
Stayed 1 night in Feb 2022

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay in 50" years
This location needs an update from the 40's. Half the hotel is under construction, Kids pool & courtyard closed. Construction/distruction material spread around the parking lot. Shower had water but couldn't control it, Fridge broke in the middle of the night and soaked the floor. Very Shabby decoration poorly painted. When we tried to talk to staff about conditions during our stay they were too busy talking amongst themselves and ignored us. No Breakfast available but AD says included. They charged us an extra $10 a night resort fee even though our reservation showed "All taxes are paid".
Stayed 2 nights in Feb 2022

8/10 Good

Karen

Stayed 2 nights in Feb 2022

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay for
Super disappointed. I have stayed at many Wyndham properties and this was by far the worst. Service was non-existent and the rooms very gross. Advertising said restaurant, no food what so ever. Towels were like hand towels and God forbid you get an extra towel. Had to bring dirty towels down to get any new ones. Very weird place!
Stayed 2 nights in Feb 2022

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Feb 2022