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Reviews of Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr

3 out of 5
Homewood Suites by Hilton Orlando-Int'l Drive/Convention Ctr
8745 International Dr, Orlando, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1000 reviews" "
Rating 8 - Good. 234 out of 1000 reviews" "
Rating 6 - Okay. 106 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carmencita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 3 nights in May 2024
Response from Kyle Majkowski on 20 May 2024
Thank you for taking the time for such a kind review! I am glad you got to enjoy our hotel. Hope you’ll be back with us soon!!

8/10 Good

xaymara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff!!
Stayed 2 nights in May 2024
Response from Kyle Majkowski on 14 May 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 1 night in Mar 2024
Response from Vasek on 12 May 2024
Hello Christine,Thank you for your review, we appreciate your feedback.

10/10 Excellent

Mariela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The breakfast was great and had various options for our family. Also, the staff were friendly and helpful.
Stayed 8 nights in Apr 2024
Response from Kyle Majkowski on 6 May 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two bedroom suit was nice and the complementary breakfast was great. However, the curtains in the room were just decorative and you could not close them to block out the sunlight making the room very bright in the morning. Also had hidden fee for parking that wasn’t mentioned when booking ($10).
Stayed 1 night in Apr 2024
Response from Kyle Majkowski on 29 Apr 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Angel

Travelled with family
Liked: Staff & service
You can tell it’s been around a while could use a few updates, but overall the rooms really impressed us. We will stay again
Stayed 1 night in Apr 2024
Response from Kyle Majkowski on 29 Apr 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Matt

Stayed 3 nights in Apr 2024
Response from Kyle Majkowsk on 17 May 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review.

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and quiet place. The staff were helpful. The elevator was out dated but worked fine, just sounds weird. Don’t leave trash out, there were a few ants but nothing major. We had a good stay!
Stayed 2 nights in Apr 2024
Response from Kyle Majkowski on 27 Apr 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review

2/10 Terrible

Kristi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kyle Majkowski on 23 Apr 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review.

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Extra fees added on when arrived $75 a night.
Stayed 6 nights in Apr 2024
Response from Kyle Majkowski on 23 Apr 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review.

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a little hidden gem. We only stayed one night but everything was excellent. Our check in was easy, our room was clean and comfortable and checkout was quick and simple. Highly enjoyable and will definitely come back!
Stayed 1 night in Apr 2024
Response from Kyle Majkowski on 23 Apr 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review.

4/10 Poor

Randal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Second time we have stayed here. 11 am checkout. The cleaning service started banging on our door at 9 telling us we had to leave. And this continued until 11 when we left. And she stood outside our door for two hours on FaceTime yelling loud enough to hear her with the door closed. She pulled out her room list and kept telling us we had to leave and sign her sheet. This was disgusting service. She needs a lesson in how to tell time and furthermore she needs to be written up for the way she treated us. Then she did it to the couple we were staying at the property with. We were in room 638. And our friends were in 642. We won’t be back. Sadly. It was a good place to stay before.
Stayed 1 night in Apr 2024
Response from Kyle Majkowski on 23 Apr 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review.

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location and it has everything you need for a comfortable stay!!
Stayed 3 nights in Apr 2024
Response from Kyle Majkowski on 23 Apr 2024
Thank you for taking the time to offer feedback regarding your recent stay at our hotel. My team and I sincerely appreciate your review.

10/10 Excellent

Lesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to this property several times and the staff has always been wonderful.
Stayed 1 night in Apr 2024
Response from Kyle Majkowski on 12 Apr 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Colette

Stayed 1 night in Apr 2024
Response from Kyle Majkowski on 29 Apr 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Elizabeth

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
From the outside and the lobby, the hotel is gorgeous. Staff was amazing. First concern was the very wobbly elevator. When you stepped inside the elevator, it teetered. It was rattling going up and down. Kind of scary. The rooms were outdated but not a problem. The room was spacious! Love the kitchenette. Downfall in the room was how DIRTY the bathroom was. There were hair ties from previous guest laying around on the floor. The bathtub was very dirty and had hair all over the place. Checked for bedbugs and was greeted with crushed Doritos and more hair on the mattress.
Response from Kyle Majkowski on 7 Apr 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Lelia

Travelled with family and small children
Liked: Cleanliness, staff & service
It’s a nice hotel but they need to fix or service the evelator. It make me scare sometime.
Stayed 2 nights in Apr 2024
Response from Kyle Majkowski on 7 Apr 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Julio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, rooms was very nice and clean, good breakfast options
Stayed 1 night in Mar 2024
Response from Kyle Majkowski on 1 Apr 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Ilvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Will definitely stay here again.
Stayed 1 night in Mar 2024
Response from Kyle Majkowski on 31 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

2/10 Terrible

Ethelyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequent many hilton properties, this is the worst one yet. Will not reccomend or stay af this property again
Response from Kyle Majkowski on 31 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kyle Majkowski on 31 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

2/10 Terrible

Beedesh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC stopped working in the middle of the night and we had to relocate to another room which meant packing n moving everything out of our room to the new room while tired n sleepy.
Stayed 2 nights in Mar 2024
Response from Kyle Majkowski on 31 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, amenities
We loved this area and the amenities at the hotel but our AC didn't work very well and our room was very warm. When we addressed it they didn't seem concerned or surprised. However, the things to do in the area made up for this. So many fun things to walk to and do/see. We didn't like that we had to pay $10/night for parking. We are vegan so did not eat breakfast but it looked really good for non vegans. We would stay here again.
Stayed 2 nights in Mar 2024
Response from Kyle Majkowski on 23 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowski

6/10 Okay

Geygy

Stayed 1 night in Mar 2024
Response from Kyle Majkowski on 7 Apr 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Chitra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Elsie on 17 Mar 2024
We appreciate the feedback and hope to see you again soon

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay!!
Stayed 1 night in Mar 2024
Response from Kyle Majkowski on 14 Mar 2024
• We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service. Thank you!

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent.. Beds very comfortable. Buffet breakfast was in point. Couldnt ask for anything more. Location was perfect, close to everything.
Stayed 2 nights in Mar 2024
Response from Kyle Majkowski on 14 Mar 2024
• We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service. Thank you!

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience we’ve ever had at a hotel!
Stayed 3 nights in Feb 2024
Response from Kyle Majkowski on 13 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

4/10 Poor

Dyana

Travelled with family
Disliked: Cleanliness
safe place to stay, decent breakfast, needs a renovation asap
Stayed 2 nights in Feb 2024
Response from KYLE on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Room was huge & clean. Has everything you need. Breakfast was delicious! Very close proximity for everything you want to do in Orlando. Would stay again!
Stayed 1 night in Feb 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowski

10/10 Excellent

Marcella

Stayed 1 night in Feb 2024
Response from Kyle Majkowski on 23 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Started of poor
Stayed 10 nights in Feb 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4th stay here, quiet and walkable to a bunch of restaurants and stores.
Stayed 2 nights in Feb 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Nohely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Vianney Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture need a change
Stayed 4 nights in Feb 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and will do so again. Great location, nice place
Stayed 1 night in Feb 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Everything was great. The only complaint I have is that the elevator needs to be updated. There’s only two and they both act and feel like they could break at anytime. But besides that everything else was great
Stayed 6 nights in Jan 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Orlando stay
Only staed for one night, but evrything was great. Easy chek in, comfortable spacious room, and convienient location.
Stayed 1 night in Jan 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked so much about this location. The staff was great, the room was comfy. My only issue is that I woke up to my snacks I packed and left on the counter covered in ants. So that was a bummer and a waste of money. They def need to get that under control, but otherwise a nice stay
Stayed 2 nights in Feb 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Homewood Suites on I-Drive for years now and they only get better! We love the pool and the hot tub on the premises. We mainly really like that it has a bunch a dining options around it you could walk to in less then a couple tens of yards. I definitely recommend this place if you are looking for the suite layout in a room. Perfect for family getaways!!
Stayed 3 nights in Jan 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Allison

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jan 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

6/10 Okay

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Initially we had to ask for a change in room from the ground floor since as soon as we open back the curtains someone by the barbecue pit turned and was looking in.
Stayed 4 nights in Dec 2023
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowski

10/10 Excellent

Enid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time, convenient location, excellent breakfast and attentions.
Stayed 4 nights in Dec 2023
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

6/10 Okay

LISA

Business traveller
Disliked: Amenities
The suite I got was old and unkempt. It could do with a new coat of fresh paint and new carpet. Nothing was provided in the bathroom except a small bar of soap and towels.
Stayed 4 nights in Jan 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowski

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
okay, but could use better cleaning
The staff was pleasant, my room was relatively quiet, and everything was in working condition. But this hotel needs a good scrub! The room cleaning was only superficial, left food and crumbs in the kitchen, dusty floors and carpet, patches of mold in the bathroom.
Stayed 5 nights in Jan 2024
Response from Kyle Majkowsk on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowsk

6/10 Okay

Amanda

Liked: Cleanliness
Blackout curtains. AC works well. Amazing exhaust fan in the bathroom. Housekeeping is only every other day and they do not provide additional towels on the day they come. 25 min walk to orange county convention center so you will want rental car or conference supplied shuttle. Plenty of restaurants in easy walking distance. Complimentary breakfast is offered but we did not try it. Some front desk staff will give you free daily bottled water, others will not. Carpet ripped up in room 216 near kitchen. Bed and pillows are ok. Water pressure ok. Credit card was charged when I booked the room on expedia in November and then charged again on my work credit card when I checked in. Up to 10 days for it to get credited back??
Stayed 4 nights in Jan 2024
Response from Kyle Majkowski on 1 Mar 2024
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel in a great location right on international drive. Breakfast was good and free coffee and water all day. Housekeeping was good but they only come every other day which was fine for us. Will definitely return.
Stayed 13 nights in Dec 2023
Response from Elsie on 14 Jan 2024
We appreciate the feedback and hope to see you again

10/10 Excellent

Judy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was in a great location. Walking distance to everything you could need. The entire staff was very pleasant, accommodating and made you feel very welcome during the busy holidays. Our 1 bedroom suite was very spacious due to a long stay, very clean, great breakfast buffet and relaxing.
Stayed 10 nights in Dec 2023
Response from Elsie on 14 Jan 2024
We appreciate the feedback and hope to see you again

6/10 Okay

Rashan

Liked: Staff & service
Disliked: Property conditions & facilities
Property could use some upgrades and renovations in the room.
Stayed 4 nights in Dec 2023
Response from Elsie on 14 Jan 2024
We appreciate the feedback