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Reviews of Country Inn & Suites by Radisson, Orangeburg, SC

2.5 out of 5
Country Inn & Suites by Radisson, Orangeburg, SC
731 Citadel Road, Orangeburg, SC

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1021 reviews" "
Rating 8 - Good. 319 out of 1021 reviews" "
Rating 6 - Okay. 139 out of 1021 reviews" "
Rating 4 - Poor. 88 out of 1021 reviews" "
Rating 2 - Terrible. 84 out of 1021 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Danielle

Disliked: Cleanliness, property conditions & facilities
Eww!!! First off we were on the fourth floor and the hall smelled of marijuana. The elevator looked dirty and had a certificate that said it hadn’t been inspected since 2018. Sounded like it to. The other elevator was out of service. The pool was out of service. When we got to our room there was a hole in the ceiling where the sprinkler system is. It was missing a piece. The smoke detector was straight up yellow like it had been in a house with someone that smokes. The wash cloth had hairs stuck in it. The breakfast was never restocked. The tables and counters weren’t cleaned regularly. The cream cheese was left out and was warm. It had separated in the package. It really should be like a $70 hotel. The staff wasn’t necessarily friend but wasn’t rude either. They were just blahhh. Also it’s a good thing that I can’t add pictures to this. You would be disgusted.
Stayed 1 night in Mar 2024

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, comfortable beds, and helpful staff. toilet area was small for a larger person and no facial tissues.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 26 Mar 2024
Thank you for booking with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Phil and Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Only here for one night.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 26 Mar 2024
Thank you for staying with us. We're so happy to hear you had a wonderful stay. Hope to see you again soon!

8/10 Good

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were excellent - couldn't have been any nicer. Property just needs updating. The rooms were very clean except for the carpet. It could use a shampoo or replacement. Bathroom was spotlessly clean. Still a good deal for the money.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 26 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff needs to be approachable to visitor issues
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 25 Mar 2024
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. Please reach out to speak with Ieesha Briscoe.

6/10 Okay

Derek

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The good, It was convenient, right off the Interstate, the bad, the carpet in the room had stains had to wear shoes
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 21 Mar 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

6/10 Okay

Colby

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 23 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

LOYAL L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 18 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Connie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 18 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Joanne, Monroe Township

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 16 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 16 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 16 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Sanketkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ieesha Briscoe on 15 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!

4/10 Poor

Stanley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 13 Mar 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. Please reach out to speak with Ieesha Briscoe.

10/10 Excellent

Audrietta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Check in was very easy and friendly. Refrigerator was the perfect size for what we needed. Room furniture needs to be refreshed. The couch had stains and upholstery was damaged. Made the room look run down, although it was clean overall.
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 5 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2024
Response from Ieesha Briscoe on 4 Mar 2024
Thank you for booking with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

4/10 Poor

Tina

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pet friendly rooms are so highly perfumed that it is overwhelming and head ache inducing. The furniture and rugs were worn and stained. The staff were lovely and friendly. Breakfast was very good.
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 1 Mar 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 1 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

6/10 Okay

LES AND JUDY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff was not friendly. No greeting, no thank you. Very impersonal!
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 28 Feb 2024
Thank you for your feedback. We apologize you felt impersonal. We will have this issue forwarded to front desk department and have them retrained. Again, we are extremely apologetic and we hope you give us another chance the next time you are in town.

8/10 Good

Marilyn, Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay. Excellent staff. Rooms were clean. Perfect for our overnight stay en route. Great variety of breakfast options. It was fully stocked. Area was clean. Would recommend this place and will stay here again.
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 26 Feb 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

8/10 Good

Robert

Good
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 26 Feb 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

6/10 Okay

laura

Travelled with partner
Liked: Cleanliness
Property dated and in need of a good paint job.
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 26 Feb 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe.

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room appears clean, could use new carpet though. Check in was slow, no one at desk when I came in . I had to wait about 5 minutes before someone showed up.
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 23 Feb 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. Please contact Ieesha Briscoe Have a wonderful weekend!

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it however I would like to make a suggestion about the laundry. Instead of having to pay $2/each for washer and dryer and provide our own detergent and dryer sheets… i think there should be a laundry detergent dispenser that costs $2/ and we wash for free. So we dont have to go to the store to try to buy some detergent
Stayed 2 nights in Feb 2024
Response from Ieesha Briscoe on 23 Feb 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!! Thank you so much for the suggestions. We will definitely look into getting the detergent and dryer sheets. Have a wonderful weekend!

6/10 Okay

Janet

Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 21 Mar 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe.

6/10 Okay

Benjamin

Travelled with family
Disliked: Property conditions & facilities
Bed linen was clean, bathroom was clean. Motel is old, carpet had a large hole between the dresser and the foot of the bed. Furniture is old and like the carpet needs to be updated. Especially for 150 a night, could have stayed cheaper elsewhere, probably as good of shape. You definitely did not want to walk on the carpet in the room barefooted.
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 21 Feb 2024
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, staff was friendly and helpful. Good breakfast. Unfortunately the pool was closed, room could use alittle updating but still was comfortable.
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 16 Feb 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 19 Feb 2024
Thank you for staying with us. Hope to see you again soon!!!

10/10 Excellent

ROBIN

Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 20 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

8/10 Good

Elizabeth

Liked: Staff & service
Refrigerator in the room was not cold. Changed rooms and there was no remote control in the second room.
Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 6 Feb 2024
Thank you for staying with us. We're so glad to near you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Helen, Huntington

Stayed 1 night in Feb 2024
Response from Ieesha Briscoe on 20 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ieesha Briscoe on 2 Feb 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!!

10/10 Excellent

Herbert

Liked: Cleanliness, property conditions & facilities
Desk clerk was rude
Stayed 1 night in Jan 2024
Response from Ieesha Briscoe on 29 Jan 2024
Thank you gr taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from Ieesha Briscoe on 20 Mar 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!

8/10 Good

Vida

Stayed 1 night in Jan 2024
Response from Ieesha Briscoe on 26 Jan 2024
Thank you for staying with us, Vida. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

4/10 Poor

L

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The carpet in the room was stained and just appeared dirty. The drain is somewhat clogged in the shower allowing the water to back up while showering. The bed was hard and pillows were not comfortable at all I rate this place with a 2 star at best
Stayed 1 night in Jan 2024
Response from Ieesha Briscoe on 25 Jan 2024
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe.

8/10 Good

ada

Stayed 1 night in Jan 2024
Response from Ieesha Briscoe on 18 Jan 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
The desk help was tremendous. Friendly and helpful.
Stayed 1 night in Jan 2024
Response from Ieesha Briscoe on 15 Jan 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

8/10 Good

Tracey

Travelled with family and small children
Last minute stop - clean and safe
Stayed 1 night in Jan 2024
Response from Ieesha Briscoe on 13 Jan 2024
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

2/10 Terrible

Truly

Stayed 1 night in Jan 2024
Response from Ieesha Briscoe on 29 Jan 2024
Thank you for taking the time to express your concerns regarding the experience you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe.

2/10 Terrible

Peter

Disliked: Staff & service
First room was dirty - unmade bed and bathroom. Second room has the overwhelming smell of the cleaning products used in the room. Also had to plug in lamps and fix toilet. Walls need a paint job and a cleaning.
Stayed 1 night in Jan 2024
Response from Ieesha Briscoe on 8 Jan 2024
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. Please reach out to speak with Ieesha Briscoe.

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Declining
Stayed at this hotel 4 times over the last year and a half. Convenient location next to I-26, good price and they are pet friendly charging the lowest pet fee. Having said that I've noticed a decline in quality and cleanliness. Staff is always friendly but our room last night was not clean. I understand this is a pet room but the carpet had several stain spots, there was a hole in the rug, the dresser with the tv was missing a piece of wood and another piece just dangling falling off. The upholstered chair had multiple stains on seat and backrest. I honestly felt like this room belonged to a discount motel rather than the full price hotel. We stayed in this room another time and it was not in this condition. At the time of check-in, that night and next morning not a single luggage cart available. Access through side doors unavailable even with room key. We skipped the complimentary breakfast since last few visits offered very sparse options.
Stayed 1 night in Dec 2023
Response from Ieesha Briscoe on 8 Jan 2024
Thank you for taking the time to express your concerns regarding your experience that you encountered during the recent stay at our location. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe.

6/10 Okay

George, Salters

Stayed 2 nights in Nov 2023
Response from Ieesha Briscoe on 5 Jan 2024
Thank you for taking the time to express your concerns regarding your stay at our location. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ieesha Briscoe on 10 Nov 2023
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

6/10 Okay

Conzallar

Travelled with partner
Liked: Staff & service
The property provided both comfort and functionality. The staff was polite and professional.
Stayed 2 nights in Nov 2023
Response from Ieesha Briscoe on 7 Nov 2023
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Ieesha Briscoe on 4 Nov 2023
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Geralyn R

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Good entry and exits to parking especially with a dog. One concern with our room was the bathroom door and it not allowing the ability to open/close it if using the toilet. Not useable for anyone using a walker either or needing help in the bathroom. No grab bars in the shower
Stayed 1 night in Nov 2023
Response from Ieesha Briscoe on 2 Nov 2023
Thank you for booking with us. \We're so glad to hear you had a wonderful stay. Hope to see you again soon!

10/10 Excellent

Carradean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff although the desk was unmanned a couple of times while the clerk had to tend to guest issues. The complimentary breakfast was well done. Good, hot coffee was always available in the lobby day and night. They were a little short on luggage carts for the size of the hotel. Sometimes none available and I never saw more than 2. I recommend a TV listing card be added to the room because the on screen one was very cumbersome and confusing to use.
Stayed 2 nights in Oct 2023
Response from Ieesha Briscoe on 23 Oct 2023
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!!

10/10 Excellent

LINA, Darlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ieesha Briscoe on 17 Oct 2023
Thank you for staying with us. We're so glad to hear you had a wonderful stay. Hope to see you again soon!

8/10 Good

Florin

Travelled with family and small children
Liked: Cleanliness, staff & service
Needs interior remodeling. They've paint the outside and it's deceptive. Staff nice and helpful. The breakfast... I think they reheat wat was served a day before: potatoes and sausages...
Stayed 1 night in Oct 2023
Response from Ieesha Briscoe on 16 Oct 2023
Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are so sorry we were unable to meet your expectations. We would like to better understand the circumstances. Please reach out to speak with Ieesha Briscoe. Have a wonderful day!