2 outdoor pools

Reviews of Apple Tree Resort and Hotel

3 out of 5
Apple Tree Resort and Hotel
Taboc, Opol, Northern Mindanao

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 91 reviews" "
Rating 8 - Good. 30 out of 91 reviews" "
Rating 6 - Okay. 16 out of 91 reviews" "
Rating 4 - Poor. 12 out of 91 reviews" "
Rating 2 - Terrible. 9 out of 91 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tony

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was in a bad area.
Stayed 3 nights in May 2024

6/10 Okay

Richard

Liked: Cleanliness
Overpriced for what you get
Stayed 1 night in May 2024

4/10 Poor

Andrea Justine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
When i booked i didn't know that it's in the 3rd floor. I have my child with me and no elevator
Stayed 1 night in Mar 2024

8/10 Good

Jaden Lloyd, Cagayan de Oro City

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Carlos

Stayed 5 nights in Jan 2024

6/10 Okay

Earl

Travelled with partner
Liked: Staff & service
There was renovations on on of the structures. No problem there and I understand that. The towels were mildew and smelled like it. Sorry, I hate to give unpleasant reviews but I have to tell the truth.
Stayed 1 night in Nov 2023

8/10 Good

Antonio

Stayed 1 night in Nov 2023

8/10 Good

Imelda, OAK HARBOR

Stayed 5 nights in Oct 2023

8/10 Good

Camcer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe for kids and well-maintained swimming pool. Also, the perimeter beach area is well-guarded. The buffet breakfast was splendid.
Stayed 1 night in Oct 2023

8/10 Good

Elvis

Stayed 1 night in Oct 2023

6/10 Okay

Grace Hallasgo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confusion about number of guests!
Very good place to stay. My biggest gripe is that we had to pay extra for a bed that wasn’t used as the room already had a single and a twin, which accommodates 3 and then a mattress for the 4th person. Which was our party of 4, but we were forced to get another mattress for an invisible guest. This needs to be clarified between the host and hotels.com as it makes things awkward when checking in. Please do better!
Stayed 1 night in Sep 2023

10/10 Excellent

Monique

Stayed 1 night in Jul 2023

10/10 Excellent

Louie

Stayed 2 nights in Jul 2023

8/10 Good

Matt donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent wanna go Back to stay
Stayed 1 night in Jul 2023
Response from Socrith on 12 Jul 2023
I wish to thank you for choosing Apple Tree Resort & Hotel for your accommodation requirements. We are pleased to have you with us. It is certainly wonderful to read your detailed and kind feedback regarding your stay experience, your warm compliments are highly appreciated and have been shared with the team. Once again, thank you and we look forward to welcoming you back on your next visit.

10/10 Excellent

Roger, Columbia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place, and i really like the staff. Its one of the nicest places in Mindinao. It offers a beach, pool, and resturaunt. Great for kids. And convenient to go to Airport early or late.
Stayed 1 night in Jul 2023
Response from Socrith on 12 Jul 2023
I wish to thank you for choosing Apple Tree Resort & Hotel for your accommodation requirements. We are pleased to have you with us. It is certainly wonderful to read your detailed and kind feedback regarding your stay experience, your warm compliments are highly appreciated and have been shared with the team. Once again, thank you and we look forward to welcoming you back on your next visit.

10/10 Excellent

Peter

Stayed 1 night in Mar 2023

8/10 Good

Nils Egil

Stayed 5 nights in Feb 2023

10/10 Excellent

Roger, Columbia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a beach and pool at a fair price was great
Stayed 1 night in Feb 2023

10/10 Excellent

Robert

Stayed 9 nights in Sep 2022

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is always an excellent place to stay
This is always an excellent place to stay, and I highly recommend it
Stayed 1 night in Aug 2022

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the complementary eat all you can breakfast. it was nice. Good Job.
Stayed 1 night in Jul 2022
Response from Soc on 20 Jul 2022
Thank you so much for your very kind words- we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home and well take care of. We hope to be able to welcome you back again very soon.

2/10 Terrible

Fortunato

Stayed 1 night in Dec 2021

2/10 Terrible

Normida

Stayed 1 night in Dec 2021

8/10 Good

Clifford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

2/10 Terrible

Merian Abigail

Travelled with family
Disliked: Staff & service
NEED A NEW SYSTEM UPGRADE!
I booked 1night for my sister and her family for my nephew birthday. I booked Deluxe Superior Room for 2adults and 1 kid sharing with free breakfast. Unfortunately the FD charge my sister 500pesos as they have been told that only 2 adults have been included in the booking so the kid will be an extra person and they should pay for his stay. I did manage to speak to the FD thru fb messenger but still they insisted they have different confirmation compare to what i sent to my sister. With more frustration arised i did contact the hotel.com CS for few times and promised me to sort things out as they said they have to speak to their Manager. My sister checked out with out the refund. I have been a Silver Member of Hotels.com and for how many years this is the first time that had happened to us. 500pesos is a big deal back home.not only that. The hotel doesnt allowed any food from outside but they don’t have any COKE available in their property. It’s really frustrating as I love their location and the pool. Sad to say the hotel should do a little bit of updates.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is good right next to the pool. The beach is aso clean. Breakfast is just fair for the price.
Stayed 1 night in Feb 2020

10/10 Excellent

Jewuel, Butuan City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing.
Stayed 1 night in Feb 2020

2/10 Terrible

Vanissa Grace

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a happy stay!
Lots of ants in the room. Sliding door lock doesn’t hold up the way it is suppose to be, restaurant waiter doesn’t entertain you unless you will wave to them for taking orders & when checking out.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2019

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apple tree family hotel and couple s
Apple trees. Great pools beach close by. The internet lets this hotel down. All hotels in the ph need to spend more money on the internet in there hotel. 9 out 10 people agree with me I love the Philippines
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
corkage was charged even for a small amount of food
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ambiance of real hospitality
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely noisy. Hour room was flooded by a storm and all they did was to dry the floor wit towels. We slept wit a soaking wet room. At midnight I woke up and saw several cockroaches the size of my thumb in the bathroom. In ternet was not working. Next day, we came back at night and the room had not been serviced. They told us that we had to let them know if we wanted it serviced. That is, thy do nit clean th room unless you explicitly ask for it. Anyway, I could keep going ...
Stayed 2 nights in Oct 2019

8/10 Good

Elsie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Irish

Disliked: Cleanliness, property conditions & facilities, room comfort
Old rooms and bathrooms. Needs renovation. Towels are worn out and discolored. But testaurant is ok. Breakfast was ok too as well as the pool.
Stayed 2 nights in Sep 2019

4/10 Poor

GIRISH KUMAR

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Water leaking in bathroom and bedding stinks
Stayed 1 night in Sep 2019
Response from Soc- Reservations Officer on 9 Sept 2019
Good Day! Warmest Greetings.. We apologize for any inconvenience you have experienced. We'll make sure to improve the quality of our facilities. Thank you for staying with us.

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool is nice, but there was very loud music playing that went past 9 pm, when the pool closes. The restaurant buffet was not bad. The wifi was horrible and had to camp out under the router down the hall, in the heat, to use it. There was no hot water and the shower was nothing but a dribble. Not a usable shower at all. The staff at the front desk were lovely ladies, but for the price I paid, the Suite we were in was not worth the price (CAD $148).
Stayed 1 night in Aug 2019
Response from Soc- Reservations Officer on 9 Sept 2019
Good Day! Warmest Greetings.. We apologize for any inconvenience you have experienced. We'll make sure to improve the quality of our facilities. Thank you for staying with us.

8/10 Good

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it much exept the breakfast not good else really Nice pool and near the Beach 3e time here now
Stayed 1 night in Aug 2019
Response from Soc- Reservations Officer on 9 Sept 2019
Good Day! Warmest Greetings.. We apologize for any inconvenience you have experienced. We'll make sure to improve the quality of our service. Thank you for staying with us.

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
rooms great pool great sea close by, wifi is the problem they need boosters on heach floor as its hit and miss sadly
Stayed 2 nights in Jun 2019
Response from Sincerely, Socrith - Reservations Officer on 3 Jul 2019
We are happy to know that you are enjoying Apple Tree Resort and Hotel. We're so sorry experiencing this issue, we are working on it. We would love to know we could improve our services even more.

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
it was great kids loved the pool sea close by
Stayed 2 nights in May 2019
Response from Socrith on 3 Jul 2019
We are happy to know that you are enjoying Apple Tree Resort and Hotel.

8/10 Good

Ann

Travelled with family
Liked: Staff & service
The pool is nice but the rooms need renovation! Buffet breakfast is so so!
Stayed 2 nights in May 2019
Response from Socrith on 3 Jul 2019
We are happy to know that you are enjoying Apple Tree Resort and Hotel. We're so sorry experiencing this issue, we are working on it. We would love to know we could improve our services even more.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
So So place
Everything was just ok,food was ok room ok.There wee events going on so it makes it overcrowded probably would try elsewhere
Stayed 3 nights in May 2019
Response from Socrith on 3 Jul 2019
We are happy to know that you are enjoying Apple Tree Resort and Hotel. We're so sorry experiencing this issue, we are working on it.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I felt very safe with security by the beach . Breakfast was amazing . The pool is clean . Great staff .
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
the beach is dirty, there's a cockroach flying in our room that night.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall good stay
Beautiful area on the beach. Place is old, and it shows, but the kids enjoyed the pool. A lot of rules, they don't want you to go elsewhere for food or drink, but at least their food is good. Overall an enjoyable stay.
Stayed 5 nights in Jun 2018

8/10 Good

Marissa

Liked: Staff & service
Fair Hotel
Need a little upgrade especially the air conditioner was so loud! Saw some ants ! The pool was clean! The bed was ok!
Stayed 2 nights in Jun 2018

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
apple tree a great hotel
my room was tidy clean air cone was great tv was great kids pool safe shallow, pool party was great too,,, we enjoyed this hotel
Stayed 2 nights in May 2018

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Apple Tree resort & hotel; the beach location & close proximity to my favorite restaurant Panagatan! The price is reasonable, the only inconvenience is the unavailable laundry service. The staff r super friendly & accommodating. I will come & stay at Apple Tree again whenI came back for vacation.
Stayed 2 nights in May 2018

8/10 Good

Pol Ryan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2018