Property grounds
Check availability

Reviews of Pier Blue Inn Old Saybrook - Essex

2 out of 5
Pier Blue Inn Old Saybrook - Essex
1430 Boston Post Rd, Old Saybrook, CT

Reviews

7.6

Good

Rating 10 - Excellent. 240 out of 783 reviews" "
Rating 8 - Good. 291 out of 783 reviews" "
Rating 6 - Okay. 141 out of 783 reviews" "
Rating 4 - Poor. 67 out of 783 reviews" "
Rating 2 - Terrible. 44 out of 783 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Brent

Travelled with family
Liked: Staff & service
Disliked: Amenities
Older property, not worth the price qe paid for it. The ac was extremely loud when it did work, which was not most of the time.
Stayed 1 night in May 2024

6/10 Okay

MARLON

Stayed 1 night in May 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay and very friendly and accommodating staff.
Stayed 1 night in May 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice quiet area Hotel is very clean
Stayed 1 night in May 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service
We have stayed at Pier Blue many times. They are very friendly and the rooms are comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Rachel

Stayed 3 nights in May 2024

2/10 Terrible

Alex

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Prior to booking this location, I saw a review that basically stated this was an old Days Inn that they just put a new sign up and are trying to pass it off as a new beach area hotel, but after staying here (or lack thereof) this place is exactly that. The pictures they advertise on-line are not an accurate depiction of the poor condition of these rooms. For starters, our room had a terrible musky smell to it. The bed comforters had holes and stains in them. There were disgusting stains all over the inside of the front door. There was a huge dead on top of our air conditioner. And the bathroom had mold stains all over the top of the wall and ceiling. The shower head also had dirty and some sort of mildew around it. After only two hours, my family and I couldn’t stay there anymore and left early. The hotel hasn’t provided much of a resolution to accommodate the money we paid. At the end of the day, we paid for a reasonable and comfortable accommodation and we were not provided that. Please be aware of the condition of these rooms before booking.
Stayed 1 night in Apr 2024

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, staff & service
The property and room was dated but did its job for 1 night. Spacious for 2 people and check in was easy.
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant place clean
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
area nice room simple and clean
Stayed 1 night in Apr 2024

6/10 Okay

Richard

Rooms are very dated with no matching furniture, dirty/stained throw rug. Sink faucet only worked when it wanted to, sometimes you had hot water, sometimes you didn't. Good sized refrigerator.
Stayed 2 nights in Apr 2024

2/10 Terrible

dylan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Apr 2024

6/10 Okay

Jeffrey A

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room in severe disrepair, dirty. Key card had to be reset 3 times.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2023

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the entrances for the rooms are all outside, the water pressure for the shower was phenomenal. The rooms are simple and cute and affordable!
Stayed 4 nights in Mar 2024

2/10 Terrible

Victoria Allison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos of the property are deceptive. This is a dinky motel with dirty beds and rooms that are far less nice than the photos imply. When I noticed this, I tried to get a refund but since I technically accepted the key for the room before seeing it, they refused to honor the refund. I had to go to a different hotel and ended up doubling my budget for my vacation but it was worth it to get away from this place. Avoid at all costs.
Stayed 7 nights in Mar 2024

10/10 Excellent

Margery, Monroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Comfortable beds, friendly staff and very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Katie

Stayed 2 nights in Mar 2024

10/10 Excellent

MARLON

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Is clean , nice rooms
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Stayed 1 night in Mar 2024

10/10 Excellent

Mary Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay for the price. It was clean, the desk person carried my bag up to my room and gave me two bottles of water. It is close to shopping, food and the highway. I would definitely stay here again.

8/10 Good

Lindsey

Liked: Property conditions & facilities
Dog friendly
Stayed 2 nights in Feb 2024

8/10 Good

John

Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The room was very comfortable although the bathroom needs an upgrade but for the price it was good. The staff was extremely kind.
Stayed 2 nights in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was enjoyable. I like the proximity to restaurants .
Stayed 3 nights in Jan 2024

6/10 Okay

Theresa

Liked: Staff & service
Staff friendly, allowed my late check out,, economical, and the offering of bottle water at the desk.
Stayed 3 nights in Jan 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Kathleen

Liked: Cleanliness
Not bad for price but not great
great location on the Boston Post Road and convenient; and room was very basic, but clean. Not sure if pets are allowed but there was a definite doggy smell in the room. Also had to troubleshoot the TV in order to make it work. But otherwise okay I guess
Stayed 2 nights in Jan 2024

10/10 Excellent

BARBARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was wonderful. Made us very welcome
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicole

Stayed 1 night in Dec 2023

10/10 Excellent

Chenelle, Waterbury

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy stay, staff was accommodating
Stayed 1 night in Dec 2023

8/10 Good

Margery, Monroe

Stayed 2 nights in Dec 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

Natalie

Stayed 2 nights in Dec 2023

10/10 Excellent

Shaun, norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet very nice atmosphere
Stayed 2 nights in Dec 2023
Response from Pier Blue Staff on 5 Dec 2023
Thank you for choosing to stay with us. We are so very pleased to hear you enjoyed your stay We appreciate all the positive feedback and hope to see you again if ever in the area

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Pier Blue Staff on 2 Dec 2023
Thank you for choosing to stay with us. We are so very pleased to hear you enjoyed your stay We appreciate all the positive feedback and hope to see you again if ever in the area

8/10 Good

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay. The price was right, it was much quieter than expected. Very clean and spacious. Would definitely recommend and stay in again. The only thing was it smelled pretty heavily perfumed/the cleaning products used were very fragrant. Lovely stay regardless!
Stayed 2 nights in Nov 2023
Response from Pier Blue Staff on 29 Nov 2023
Thank you for choosing to stay with us. We are so very pleased to hear you enjoyed your stay We appreciate all the positive feedback and hope to see you again if ever in the area.

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Pier Blue Staff on 29 Nov 2023
Thank you for choosing to stay with us. We are so very pleased to hear you enjoyed your stay We appreciate all the positive feedback and hope to see you again if ever in the area.

8/10 Good

William

Stayed 12 nights in Oct 2023

8/10 Good

Vera

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Shopping trip
The shower head needs to be fixed.
Stayed 1 night in Nov 2023
Response from Pier Blue Staff on 12 Nov 2023
Thank for staying with us we greatly apricate all the feedback. I have spoken to my maintenance department to fix the shower head. We do hope to see you again if ever in the area.

8/10 Good

Allison

Liked: Cleanliness, staff & service
The property is old and needs to be refreshed.
Stayed 1 night in Nov 2023
Response from Pier Blue Staff on 10 Nov 2023
Thank you for choosing to stay with us. All you feedback is greatly appreciated

8/10 Good

Alice

Liked: Staff & service, amenities, property conditions & facilities
The room was clean. It was a quiet location. Check in was easy and friendly. Would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Pier Blue Inn on 4 Nov 2023
Thank you for staying with us and for the positive feedback. It was a pleasure having you here. We are so glad to hear you enjoyed your trip and we look forward to seeing you again if you are ever in the area.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room with a comfortable bed. Convenient location.
Stayed 1 night in Oct 2023
Response from Pier Blue Staff on 1 Nov 2023
Thank you for choosing to stay with us. We appreciate all the positive feedback and hope to see you again if ever in the area

6/10 Okay

Joan

Liked: Property conditions & facilities
The room had a musty smell.
Stayed 1 night in Oct 2023
Response from Pier Blue Staff on 27 Oct 2023
Thank you for choosing to stay with us. We apologize if the room was not to your standards. I have addressed your concerns with our maintenance team. We appreciate all the feedback and hope to see you again if ever in the area

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often and we have stayed in nicer rooms on other visits.
Stayed 2 nights in Oct 2023
Response from Pier Blue Staff on 27 Oct 2023
Thank you for choosing to stay with us. We apologize if the room was not to your standards. We appreciate all the feedback and hope to see you again if ever in the area

4/10 Poor

Neil

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No ice, old needs update
Stayed 3 nights in Oct 2023
Response from Pier Blue Staff on 27 Oct 2023
Thank you for choosing to stay with us. We apologize if the room was not to your standards. I have addressed your concerns with our maintenance team. We appreciate all the feedback and hope to see you again if ever in the area